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The Willows Hotel

3.0 star property
3-star boutique hotel near Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Front of property
Lobby sitting area
Lobby
Dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
555 W Surf St, Chicago, IL, 60657
  • Place, Lincoln Park
    ‪5 min walk‬
  • Place, DePaul University-Lincoln Park
    ‪16 min walk‬
  • Place, Wrigley Field
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

7.8 out of 10
Good
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Lobby sitting area

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  • Free WiFi
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3.5 out of 5, Good, 959 reviews
$118 nightly
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Jan 29 - Jan 30
Total with taxes and fees
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About the neighborhood

Chicago

Lakeview stay.A stay at this Lakeview hotel places you within half a mile (1 km) of Lake Michigan and 2 miles (3 km) of Wrigley Field. Also, Lincoln Park is within half a mile (1 km) and Vic Theatre is within 2 miles (3 km).

What's nearby

  • Lincoln Park - 5 min walk - 0.3 miles
  • Vic Theatre - 14 min walk - 0.8 miles
  • DePaul University-Lincoln Park - 16 min walk - 0.9 miles
  • Lincoln Park Zoo - 19 min walk - 1.0 mile
  • Wrigley Field - 3 min drive - 1.4 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duke Of Perth - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Le Petit Marcel - ‬3 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk

About this property

The Willows Hotel

3-star boutique hotel near Lake Michigan
As a guest of The Willows Hotel, you'll find a vending machine, coffee/tea in a common area, and concierge services. WiFi is free in public spaces. The boutique The Willows Hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a front-desk safe.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • Built in 1906
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Front of property
The Majestic Hotel
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
4.3 out of 5, Excellent, 1,016 reviews
$82 nightly
The price is $96
Feb 22 - Feb 23
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 26 per day (300 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

How close is The Willows Hotel to the airport?

The Willows Hotel is 16.6 mi (49-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Willows Hotel?

As of Jan 26, 2026, prices found for a 1-night stay for 2 adults at The Willows Hotel on Feb 17, 2026 start from $86.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Willows Hotel have an airport shuttle?

Airport shuttle services are not available at The Willows Hotel.

How close is The Willows Hotel to the beach?

This hotel is 2.8 mi (7-min drive) from Montrose Beach and 3 mi (12-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does The Willows Hotel offer free breakfast?

The Willows Hotel does not offer free breakfast.

Is there a casino at The Willows Hotel?

No, there is no casino at this hotel, but Bally's Casino Chicago (6-min drive) and Rivers Casino (19-min drive) are nearby.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Willows Hotel?

Free parking is not available at this hotel.

Does The Willows Hotel have a pool?

The Willows Hotel does not have a pool.

Does The Willows Hotel have a spa?

There are no spa services available at this hotel.

How close is The Willows Hotel to downtown Chicago?

The Willows Hotel is 3.9 mi away from Chicago.

The Willows Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chloe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit older, but the room was very nice and clean! In the BEST location. It was very convenient to walk around -- many food places and stores (CVS, target).
Stayed 1 night in Oct 2025

8/10 Good

Pamela

Stayed 1 night in Sep 2025

6/10 Okay

Rachel

Liked: Staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities
Not enough to do within walking distance
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of many thing to do & parking was convenient
Stayed 1 night in Oct 2025

6/10 Okay

Rachel M

Stayed 1 night in Oct 2025

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
About the only thing we liked about this hotel was the location for a race at Montrose Harbor park. Definitely dated but the room was clean. Horrible motion activated fluorescent light in the bathroom that came on along with a very loud fan whenever you walked in or by the bathroom. Not great for a middle of the night visit. No coffee maker in the room. Lukewarm coffee in the lobby. A lot of bangs and creaks. Really crappy pillows and a super thick comforter on the bed. Woke up drenched. Shower water pressure very low in one of our two rooms. Parking not bad in a Park Chicago garage a 3 minute walk away.
Stayed 1 night in Oct 2025

10/10 Excellent

Yesenia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Millow Hotel was very good overall. The lady at the front desk was extremely kind and helpful — she went out of her way to help us find a taxi at 3 a.m. when my Uber app wasn’t working and we needed to get to the airport. Honestly, we don’t know what we would have done without her! The room was comfortable and the experience was nice. As an architect, I noticed a few small finishing details in the bathroom that could be improved, but other than that, everything was great.
Stayed 3 nights in Oct 2025

8/10 Good

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Patrick C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John, WESTERN SPRINGS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. The parking was safe and just across the street and very easy to navigate. There were plenty of eating options in the surrounding areas.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there when in Chicago for Cubs games. Great neighborhood, good access to running area, and easy walk to Wrigley Field.
Stayed 2 nights in Oct 2025

4/10 Poor

Gia

Disliked: Amenities, property conditions & facilities
Facilities were dark, worn and dingy with builder grade furniture. No decor or amenities. Motel-like atmosphere for an average of $600/night. Area was walkable and staff were nice.
Stayed 4 nights in Oct 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here multiple times. Great neighborhood.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small quaint hotel in nice area with shops and restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our new Hotel while in Chicago. Front desk attendant very helpful and friendly. Quiet, clean and very charming.
Stayed 1 night in Oct 2025

8/10 Good

Anthony William, Fairhope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, building is old and tired and could use updating. Location is ideal in the Lakeview East neighborhood.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, good nearby parking, easy check in, no issues, very safe area
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
Very safe
Stayed 1 night in Oct 2025

6/10 Okay

Raiman, Swampscott

Disliked: Staff & service, amenities, property conditions & facilities
This is an old hotel building. While it has been renovated somewhat, it is not the same as modern hotels. The rooms are small and feel crowded with furniture. The bathroom fixtures are old. The room was fairly clean. The lobby was dusty. The tea and coffee available in the lobby was awful (just go out into the neighborhood, there are lots of options). There is the usual mix of overpriced mini-bar snacks in the room. The staff is disinterested. When I arrived for check-in there was no one at the front desk. Waited 7 minutes for someone to appear. The bed was comfortable and it was mostly quiet at night. You get what you pay for. If you are looking for luxury, it ain’t this place. If you don’t mind the small rooms and just need a safe place to sleep, it might work for you.
Small queen room
Small queen room with brick wall view
Bathtub
Sink
Stayed 4 nights in Oct 2025

10/10 Excellent

Jay

Stayed 1 night in Sep 2025

8/10 Good

CP

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

8/10 Good

Karla

Stayed 1 night in Oct 2025