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The Willows Hotel

3.0 star property
3-star boutique hotel near Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Lobby
Dining
Front of property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
555 W Surf St, Chicago, IL, 60657
  • Place, Lincoln Park Zoo
    ‪19 min walk‬
  • Place, Wrigley Field
    ‪3 min drive‬
  • Place, Michigan Avenue
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

7.8 out of 10
Good
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Chicago

Lakeview stay.Your stay at this Lakeview hotel places you within 2 miles (3 km) of Lake Michigan and Wrigley Field. Lincoln Park and Advocate Illinois Masonic Medical Center are also within half a mile (1 km).

What's nearby

  • DePaul University-Lincoln Park - 16 min walk - 0.9 miles
  • Lincoln Park Zoo - 19 min walk - 1.0 mile
  • Wrigley Field - 3 min drive - 1.8 miles
  • Michigan Avenue - 5 min drive - 2.9 miles
  • Navy Pier - 9 min drive - 4.6 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Duke Of Perth - ‬3 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk
  • ‪Jimmy John's - ‬3 min walk

About this property

The Willows Hotel

3-star boutique hotel near Lake Michigan
As a guest of The Willows Hotel, you'll find a vending machine, coffee/tea in a common area, and concierge services. WiFi is free in public spaces. The boutique The Willows Hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a front-desk safe.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • Built in 1906
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Front of property
The Majestic Hotel
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
4.3 out of 5, Excellent, 1,017 reviews
$119 nightly
The price is $140
Nov 12 - Nov 13
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 26 per day (300 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

How close is The Willows Hotel to the airport?

The Willows Hotel is 16.5 mi (36-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Willows Hotel?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at The Willows Hotel on Nov 11, 2025 start from $126.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Willows Hotel have an airport shuttle?

Airport shuttle services are not available at The Willows Hotel.

How close is The Willows Hotel to the beach?

This hotel is 2.8 mi (10-min drive) from Montrose Beach and 2.8 mi (8-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does The Willows Hotel offer free breakfast?

The Willows Hotel does not offer free breakfast.

Is there a casino at The Willows Hotel?

No, there is no casino at this hotel, but Bally's Casino Chicago (5-min drive) and Rivers Casino (19-min drive) are nearby.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Willows Hotel?

Free parking is not available at this hotel.

Does The Willows Hotel have a pool?

The Willows Hotel does not have a pool.

Does The Willows Hotel have a spa?

There are no spa services available at this hotel.

How close is The Willows Hotel to downtown Chicago?

The Willows Hotel is 3.9 mi away from Chicago.

Reviews

The Willows Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 1021 reviews
Rating 8 - Good. 268 out of 1021 reviews
Rating 6 - Okay. 131 out of 1021 reviews
Rating 4 - Poor. 69 out of 1021 reviews
Rating 2 - Terrible. 29 out of 1021 reviews

Reviews

10/10 Excellent

John, WESTERN SPRINGS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. The parking was safe and just across the street and very easy to navigate. There were plenty of eating options in the surrounding areas.
Stayed 1 night in Oct 2025

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe neighborhood.
Stayed 1 night in Sep 2025

6/10 Okay

Rafael, DALLAS

Stayed 1 night in Aug 2025

10/10 Excellent

Elias, BELCHERTOWN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lively neighborhood.
Stayed 1 night in Jul 2025

8/10 Good

Steve, Danbury

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot
Stayed 1 night in Jul 2025

8/10 Good

Lecia

Stayed 1 night in Jun 2025

10/10 Excellent

Esmeralda Duenas

Stayed 3 nights in Jul 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank goodness we found this place!

We had some terrible luck with the hotels we booked on this trip - the first one was out of hot water, and the second one we couldn't even check into because there was no front desk staff and they tried to charge us an additional $130 on arrival thru text. We quickly booked the Willows Hotel at the last minute, and it was a night and day difference. The concierge was waiting for us when we arrived, and helped us get checked in fast and easily. The staff was friendly and the rooms had a lot of space. We were traveling with 2 young children so this was key - they loved it and want to come back to stay. We will definitely stay there again!
Stayed 1 night in Jul 2025

10/10 Excellent

Charles, oklahoma city

Liked: Staff & service
Location
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great boutique hotel, right in the heart of Lakeview neighborhood. Very convenient for us on our trip. I highly recommend this property
Stayed 3 nights in Jul 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Stayed 1 night in Jul 2025

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service
Reasonably priced, good location, short walk to Wrigley. An in-room coffee maker would be convenient
Stayed 1 night in Jul 2025

6/10 Okay

Stephen, Bedford

Traveled with family
Disliked: Amenities
This is an older property, but it is still a nice place to stay. When we were assigned our room (309) is smelled really bad. I am not sure if it was mold or the room just wasn't clean, something was not right. We checked with the desk clerk who initially said that there were no other rooms available, but at our instance, he was able to find a room in the property. He was not exactly the most engaging or helpful staff member. The day shift guy was great, so take that for what it is worth. This property is located close to lots of shopping and dining. This is the second time I have stayed in this area of Chicago, and I would stay here again because it is safe and clean. The rooms have a mini bar if you like that and some treats for purchase in the room. Beds were very comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isabella

Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel

We picked this place due to location. We were able to easily walk to a Cubs game! This place is super cute and quaint, though it needs updating which I read in previous reviews… overall it was still a good place to stay and we would stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy, highland heights

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Great neighborhood! Reasonable price. Quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Great stay
Stayed 1 night in May 2025

8/10 Good

Derek

Liked: Cleanliness, amenities, property conditions & facilities
I had great stay at property. I was only in town for 2 days the location was perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025