See all properties

The Willows Hotel

3.0 star property
3-star boutique hotel near Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Dining
Lobby sitting area
Lobby
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
555 W Surf St, Chicago, IL, 60657
  • Place, Lincoln Park Zoo
    ‪19 min walk‬
  • Place, Wrigley Field
    ‪3 min drive‬
  • Place, Michigan Avenue
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

8.4 out of 10
Very good
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Meeting facility

Sheraton Grand Chicago Riverwalk

Downtown Chicago
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,516 reviews
$315 nightly
The price is $369
Oct 3 - Oct 4
Total with taxes and fees
Sheraton Grand Chicago Riverwalk

About the neighborhood

Chicago

Lakeview stay.Your stay at this Lakeview hotel places you within 2 miles (3 km) of Lake Michigan and Wrigley Field. Lincoln Park and Advocate Illinois Masonic Medical Center are also within half a mile (1 km).

What's nearby

  • DePaul University-Lincoln Park - 16 min walk - 0.9 miles
  • Lincoln Park Zoo - 19 min walk - 1.0 mile
  • Wrigley Field - 3 min drive - 1.8 miles
  • Michigan Avenue - 5 min drive - 2.9 miles
  • Navy Pier - 9 min drive - 4.6 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Duke Of Perth - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk
  • ‪Le Petit Marcel - ‬2 min walk

About this property

The Willows Hotel

3-star boutique hotel near Lake Michigan
As a guest of The Willows Hotel, you'll find a vending machine, coffee/tea in a common area, and concierge services. WiFi is free in public spaces. The boutique The Willows Hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a front-desk safe.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • Built in 1906
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Front of property

The Majestic Hotel

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
4.3 out of 5, Excellent, 1,049 reviews
$130 nightly
The price is $152
Oct 22 - Oct 23
Total with taxes and fees
The Majestic Hotel

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 26 per day (300 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

How close is The Willows Hotel to the airport?

The Willows Hotel is 16.5 mi (36-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Willows Hotel?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at The Willows Hotel on Oct 27, 2025 start from $125.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Willows Hotel have an airport shuttle?

Airport shuttle services are not available at The Willows Hotel.

How close is The Willows Hotel to the beach?

This hotel is 2.8 mi (10-min drive) from Montrose Beach and 2.8 mi (8-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does The Willows Hotel offer free breakfast?

The Willows Hotel does not offer free breakfast.

Is there a casino at The Willows Hotel?

No, there is no casino at this hotel, but Bally's Casino Chicago (5-min drive) and Rivers Casino (19-min drive) are nearby.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Willows Hotel?

Free parking is not available at this hotel.

Does The Willows Hotel have a pool?

The Willows Hotel does not have a pool.

Does The Willows Hotel have a spa?

There are no spa services available at this hotel.

How close is The Willows Hotel to downtown Chicago?

The Willows Hotel is 3.9 mi away from Chicago.

The Willows Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 524 out of 1021 reviews
Rating 8 - Good. 267 out of 1021 reviews
Rating 6 - Okay. 131 out of 1021 reviews
Rating 4 - Poor. 68 out of 1021 reviews
Rating 2 - Terrible. 31 out of 1021 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elias, BELCHERTOWN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lively neighborhood.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place! Gorgeous room, fantastic location, very nice staff. Definitely will stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Cari

Stayed 1 night in Jun 2025

4/10 Poor

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, old hotel

Service was awesome, everyone is friendly, the only bad experience i had was the first night i got locked out of my room because the door stopped working. I had to have someone manually come up and open my room manually every time until the next after noon where they called me and offer to change my room, the cost of the room for that first night was over $400 which was way over priced. The hotel is really old and you can tell from the hallways, elevator, and the restrooms. My rating is based solely on the hotel and not the staff. The staff was great and very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, terrific location!
Stayed 3 nights in Jun 2025

10/10 Excellent

Marie

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

10/10 Excellent

Nicolle

Stayed 4 nights in Jun 2025

10/10 Excellent

Aimee

Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, property conditions & facilities
It’s so damn cute!
Stayed 1 night in Jun 2025

8/10 Good

Paul

Stayed 1 night in Jun 2025

8/10 Good

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, older building, friendly staff. Very convenient. Nice location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Stayed here to watch a Cubs game. Easy to get around and quiet, tree-lined street. GREAT AIR CONDITIONING! (It was 98 degrees when we were here!)
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good shower pressure, comfy bed, good location near restaurants that could be safely walked to. Parking garage across the street. 100 yr old hotel with decor to match. Overall good stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Wade

Stayed 3 nights in May 2025

10/10 Excellent

Zachary

Stayed 2 nights in Jun 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, amenities
Good location, lobby area pleasant, spacious room, appreciated the fitness access and free coffee/tea/cookies, radiant heating in bathroom nice but should not have been on during summer, AC in wall unit loud and didn’t cool room very well, shower pressure pretty low but serviceable, generally clean but a little run down.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelli

Great location!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute & clean.
Stayed 1 night in Jun 2025

6/10 Okay

Megan

Liked: Staff & service
Disliked: Cleanliness
The old building gave it a quaint feel, but the room itself was tiny; very little room to move. The bathroom was very narrow and hard to move in, and it was very humid as the air didn’t flow well.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Traveled with family
We liked the location of the hotel and it's old school charm. The hotel seems a little musty and needs to be freshened up a bit.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
First day in
Stayed 1 night in Jun 2025

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Very comfortable room and beds. It would be nice if the bathroom light wasn’t on a motion sensor. Providing fruit, yogurt, juice and muffins at breakfast would be a huge plus.
Stayed 1 night in Jun 2025

10/10 Excellent

Addie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Shannon

Stayed 1 night in Jun 2025