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4.3 out of 5

"Loved the evening reception and breakfast. Our t.v. remote and both of our phones didn't work. Not a big deal. They replaced our remote. " More

By a verified traveler on Sun 08 Mar 2020

Hotel Description

4-star hotel near Chicago Riverwalk

Central Chicago getaway

At this Near North Side hotel, you'll be well placed to visit Chicago Riverwalk and Michigan Avenue, both within a 5-minute walk. Grant Park and Navy Pier are also within half a mile (1 km).

Renovated in 2015

This smoke-free hotel includes 2 restaurants, an indoor pool, and a fitness center. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy the free cooked-to-order breakfast each morning.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 455 guestrooms also offer WiFi and LCD TVs with satellite channels. Wired Internet, refrigerators, and microwaves are also available.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$134* Per night/room Jun 7 - Jun 8

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, Multiple Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites Chicago Downtown Magnificent Mile ratings based on 223 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Chicago Downtown Magnificent Mile

Everyone (53) Couples (5) Family (12)
1 out of 5
Staff was rude and pool and breakfast were not available

Posted by , from Des Moines on Mar 23, 2020

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4 out of 5
Loved the evening reception and breakfast. Our t.v. remote and both of our phones didn't work. Not a big deal. They replaced our remote.

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 11, 2020 by Kathy H, GM

Thank you for staying at the Embassy Mag Mile! Great to hear you enjoyed our complimentary amenities. I apologize about the phones not working and happy we provided a solition. We look forward to your return!

3 out of 5
It a nice place if you have a family but its okay.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Kathy H, GM

Thank you for taking the time to write your review, I am confident we can improve on your experience next time. We hope to see you again.

4 out of 5
It was within walking distance to what we wanted to do.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 15, 2020 by Kathy H, GM

Thank you for staying we us! Great to hear you enjoyed our location. We hope to see you again for a future stay!

4 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 15, 2020 by Kathy H, GM

Thank you for staying with us! We hope to see you again for a future stay!

4 out of 5
We love the breakfast, however they were late opening 2of 4 days. Most of the staff were pleasant, but always a downer when you have 2 complaining about their jobs to guests.

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 15, 2020 by Kathy H, GM

Thank you for staying with us! We are thrilled to hear you enjoyed our amenities, they sure are an added perk. We hope to see you again for a future stay!

2 out of 5
Great location. Very “budget kind of” place. The free breakfast was a mob scene. People lined up like cattle and the food was horrible. Same with the free cocktail and Happy Hour snacks. Herds of grabby people kids running everywhere with stacks of food up and down the elevator. Total mayhem. The walls to our room were so thin that we could hear The person next to us snoring all night.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 17, 2020 by Kathy H, GM

Thank you for taking the time to write your review. I apologize about your experience here with the crowd, we can certainly improve upon this. We welcome your return should you choose to stay again.

4 out of 5
The location was perfect. The happy hour was a bit crowded. Too long of a line for drinks.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 24, 2020 by Kathy H, GM

Thank you for staying at the Embassy Suites Chicago Downtown Magnificent Mile! We are thrilled to hear you enjoyed our location, it sure is convenient to walk to the local attractions. We look forward to seeing you again!

2 out of 5
Very disappointing. Came here with my 14 year old daughter for her birthday. Hotel is so loud, you can hear everything, sirens all night long, maintenance people cleaning. Night one was good. Night 2 a nightmare. Couple next to us having sex all night long, sounded like they were in our bedroom, could even hear their entire conversations. Walls are paper thin. I have stayed in many, many hotels, never had this problem. Disgusting and ruined an entire night, I was up all night trying to protect me daughter from the real live porn happening. Called security, they said it’s a “delicate matter”. I want my money back for my 2nd night. I slept on the plastic couch, got about 2 hours of sleep.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 18, 2019 by Kathy H, GM

Hello, thank you for taking the time to write your review. I apologize for the inconvenience during your stay with the noise. I am confident we can improve on this next time so we can Make It Right.

4 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 18, 2019 by Kathy H, GM

Thank you for staying with us! We hope to see you again for a future stay.

About the Embassy Suites Chicago Downtown Magnificent Mile

Location 511 North Columbus Drive, Chicago, IL 60611

Property Features

Embassy Suites Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is available in public spaces for a fee. Business amenities include a business center and limo/town car service. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Chicago Downtown Magnificent Mile. For a fee, parking is available. A complete renovation of Embassy Suites Chicago Downtown Magnificent Mile was completed in 2015. This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Separate living room1
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.2 km / 18.1 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

511 North - This restaurant specializes in American cuisine and serves lunch and dinner.

Bellwether Meeting House - This restaurant serves brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 48 per night
  • Valet parking fee: USD 69 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Chicago Downtown Lakefront
  • Embassy Suites Lakefront
  • Embassy Suites Lakefront Hotel
  • Embassy Suites Lakefront Hotel Chicago Downtown
  • Embassy Downtown Lakefront Suites
  • Embassy Suites Chicago Downtown Magnificent Mile Hotel
  • Embassy Suites Chicago Downtown Magnificent Mile Hotel
  • Embassy Suites Chicago Downtown Magnificent Mile
  • Embassy Suites
  • Embassy Suites Chicago Downtown Magnificent Mile Chicago
  • Embassy Suites Chicago Downtown Magnificent Mile Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.