Embassy Suites Chicago Downtown Magnificent Mile

4-star property
North Columbus Drive, Chicago, IL 1-855-201-7819
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4.3 out of 5
Excellent!
See all 172 Travelocity Reviews

"the location of the hotel is excellent. It is an extremely busy hotel " More

By a verified traveler on Thu 04 May 2017

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Hotel Description

Embassy Suites Chicago Downtown Magnificent Mile puts you in the heart of Chicago, within just a 10-minute stroll of popular attractions like Tribune Tower and Wrigley Building. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and an indoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 455 rooms feature sofa beds, living rooms, and WiFi. Refrigerators, microwaves, and room service make in-room dining convenient. Additionally, coffee/tea makers, free weekday newspapers, and safes are available.

This business-friendly hotel offers a fitness center, a business center, and concierge services. Additionally, you'll find WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Cooked-to-order breakfast is available for free. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4-star Near North Side hotel include John Hancock Center and Navy Pier.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$178 per night

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 Bedroom, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Chicago Downtown Magnificent Mile ratings based on 172 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5
Pros: Location
Cons: the pool is much smaller than the picture, It is a very busy hotel, NO hot tub Breakfast was very good
the location of the hotel is excellent. It is an extremely busy hotel

Posted by on May 4, 2017

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4 out of 5

Parking

Hotel stay was nice, staff were very helpful. But not knowing we had to pay 45$ just to park at the hotel parking or overnight was just ridiculous. Maybe that is something Travelocity should start showing right of the start parking fees or anything else that will hurt your wallet. If it suppose to be easy to book it should be easy to see what extra churches that hotel might charge. I figure I trow it out there because if I knew that was going to been a factor in would've looked for a different hotel. Thank you

Posted by , from Minnesota on Mar 10, 2017

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Comment from Hotel Management

Mar 18, 2017 by Embassy Suites

Torres- I'm so sorry to hear of your parking experience not being a good one. We do offer parking options that are more cost friendly than the garage you parked at during your time with us. Next time you're on your way back to our property, give us a call so that we can help you out with our parking options!

5 out of 5

Wonderful staff

Checked in and received a text to welcome us to the hotel. Called maintenance to take of the sink we thought was clogged and someone came right away. Everyone was helpful and professional. It was my daughters birthday and the staff provided her with a bag of goodies for her and her two friends

Posted by on Feb 7, 2017

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Comment from Hotel Management

Feb 8, 2017 by Embassy Suites

Good evening and thank you for your review! We would like to wish your daughter a Happy Belated Birthday and we're are happy to hear that our staff went above and beyond to make the stay extra special! Thank you again for your comments!

5 out of 5

Ana at check-in was very nice and pleasant.

Pros: The room was perfect, high floors, great food, early check-in approved. Quiet and well maintained. Loved every part of my weekend getaway at the hotel
Cons: You scored a 10. Great job.
Location: Any bus ride is within 1 block or less. Or use Uber. Visit Milennium Park, the bean, and the Chicago museums.
Perfect room in the corner. Hotel was booked as it was Christmas week. The breakfast was outstanding and wish I could eat there every day. Lots of little kids in the pool, as expected. Everyone was well behaved. Will stay again next year.

Posted by , from Schaumburg, IL on Dec 28, 2016

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Comment from Hotel Management

Jan 5, 2017 by front desk manager

Good afternoon Ron! Thank you so much for your review. We look forward to having you stay with us again this year. Until then take care!

4 out of 5

Weekend in the SNOW

Pros: Room / Staff Location to everything, except the L. CAB in and walk the rest of the stay!
Cons: Lines for reception and Food!
Location: Lots to do... Navy Pier 5 blocks one direction, Michigan Ave 3 the other. Food - everywhere! Millennium park maybe 10 blocks! Lincoln Park Zoo!
Embassy Suites prides itself on their staff and this is no exception. They also offer a cocktail reception every night which we have taken part in on past stays at other places. NOT HERE. We were given a ticket for 4 drinks each per night which was OK, the LINE was not. To have gotten four drinks we would have to just stood in line al night. In fact we used ZERO of the precious coupons! Not wanting to stand 15 mins plus for a FREE DRINK. Time was too valuable for that. breakfast was good, but again the lines.... need to increase staff and serving areas for both! Staff Great, Room Great, Clean and in the middle of the action. One comment if you plan on using the L it is a bit of a walk. There is one closer to GRAND STATION on the RED line.

Posted by on Dec 12, 2016

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Comment from Hotel Management

Dec 18, 2016 by Front Office Manager

Hello and thank you for taking the time to share your experience with us. We are delighted to hear our staff was so accommodating during your stay. We appreciate your feedback as we continually work on improving our guest experience. Should your travels bring you back to the Chicago area we look forward to serving you again.

5 out of 5

VERY Busy place!

Pros: Staff, location, great king sized bed
Cons: orient the desk in a better configuration, Add some counter space to the kitchen area.
Location: Navy Pier, lots of shopping and great restaurants on Magnificent Mile.
Staff was excellent, beds comfy, right I the middle of everything but quiet for sleeping. Energy saver feature meant there was some confusion on how to get the light in bathroom to work (have to show the room that you are in the room by placing you key in a little slot). Kitchenette VERY small. Desk orientation would have made more sense if it had been turned 90 degrees so one could walk from the far side of the pull out couch to the bathroom in the middle of the night without breaking a toe.

Posted by , from Sacramento CA on Jul 13, 2016

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Comment from Hotel Management

Nov 2, 2016 by Rasha

I wanted to personally offer my sincerest apology on behalf of the hotel concerning your recent visit to Embassy Suites, We certainly appreciate your business and you took the time to offer your feedback. Feedback from our valued guests serves as not only a way for us to reach out to you, but also a tool we can use for continued training and improvements to our service. once again thank you very much for your feedback. We appreciate you choosing Embassy Suites Magnificent mile for your visit to Chicago and we certainly hope to have the pleasure to welcome you again in the future.

3 out of 5

Great Location---TERRIBLE Parking

The hotel was clean, the rooms were nice, and the staff was great. There was NO free wifi and the parking was absolutely OUTRAGEOUS. I understand the need to charge for parking but $43/night is unacceptable. I will not be back because of the fee to park.

Posted by , from Lexington, Ky on May 16, 2016

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Comment from Hotel Management

Nov 2, 2016 by Rasha

Thank you for taking the time to share your comments with us and we thank you on your nice comments on the staff and the cleanness of the room. sorry to hear about the parking, as being in downtown Chicago the city average parking is considerably high. we hope you consider staying with us again in the near future

5 out of 5

Wonderful Hotel so to Magnificent Mile!

The hotel room was clean, and updated. The staff was great too! We arrived around 1pm, and they allowed us to check in early with no extra fees. The breakfast was the best hotel breakfast I have ever had. They have evening reception from 5:30-7:30 with free drinks and snacks.

Posted by , from Lincoln, NE on Mar 20, 2016

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Comment from Hotel Management

Nov 2, 2016 by Rasha

greetings from Chicago, we are touched with your great comments on us and glad that everything went well and you have enjoyed the best breakfast hotel, it was pleasure to accommodate you with us and can wait to have you with us again in the near future.

4 out of 5

Great hotel, great location, pricey

The hotel had everything we were looking for. Great location, easy walk to Michigan Avenue and the bus stops. Breakfast is wonderful but a bit crowded. Suites are roomy and, if you're lucky enough to get a corner suite, some have great views. The cocktail hour is a good perk but unfortunately very, very crowded. The pool during the week was a place to unwind and relax; beginning Friday night it, too, was crowded and since there are only about 6 chairs in the area, it was uncomfortable. The biggest downside to this hotel is that it can get pretty costly.

Posted by , from Midwest on Jan 26, 2016

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4 out of 5

Great downtown location

Pros: Wonderful breakfast, manager's reception, pool
Location: Nice walk to Magnificent Mile. Hard Rock and Rock Bottom nearby.
First time staying here since all the renovations. Beautiful!

Posted by on Jan 20, 2016

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About the Embassy Suites Chicago Downtown Magnificent Mile

Location 511 North Columbus Drive, Chicago, IL 60611

Property Features

Embassy Suites Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served. Public spaces have WiFi for a fee. Business amenities include a business center, limo/town car service, and meeting rooms. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Chicago Downtown Magnificent Mile. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • 17 conference rooms
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Separate living room
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.2 km / 18.8 mi)
  • Train station: Chicago Western Avenue Station (5.9 km / 3.6 mi)
  • Metro station: Grand Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites Chicago Downtown Magnificent Mile offers 455 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. 32-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in June 2015.

  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast.

Embassy Suites Chicago Downtown Magnificent Mile has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

The Embassy Suites Chicago Downtown-Magnificent Mile hotel has an indoor lap pool on the lobby level. A fitness room is equipped with treadmills, weight machine, elliptical machines, and stair machines.

About three blocks from the hotel is Chicago's 20-mile lakefront path, where bikes and in-line skates may be rented at several locations. Beach volleyball courts are available during summer months.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 46 per night
  • Valet parking fee: USD 65 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Chicago Downtown Lakefront
  • Embassy Suites Lakefront
  • Embassy Suites Lakefront Hotel
  • Embassy Suites Lakefront Hotel Chicago Downtown
  • Embassy Downtown Lakefront Suites
  • Embassy Suites Chicago Downtown Magnificent Mile Hotel
  • Embassy Suites Chicago Downtown Magnificent Mile
  • Embassy Suites

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.