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4.2 out of 5

"Very nice communication " More

By a verified traveler on Sat 12 Aug 2023

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Hotel Description

4-star hotel near Navy Pier

Downtown Chicago stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Chicago Riverwalk. Navy Pier and Millennium Park are also within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the free buffet breakfast each morning.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$209* Per night/room Sep 24 - Sep 25

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, Multiple Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Chicago Downtown Magnificent Mile ratings based on 38 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Everyone (13) Couples (5) Family (18)
5 out of 5
Very nice communication

Posted by on Aug 12, 2023

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Comment from Hotel Management

Aug 12, 2023 by Anie Mae Talaga

Thank you so much! We are glad that you were happy with your stay. Looking forward to welcoming you back sometime soon!

1 out of 5

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 10, 2023 by Anie Mae Talaga

Thank you so much for your feedback, can you tell us more information about your stay with us? or call the hotel and ask for manager on duty so we can make it right for you.

5 out of 5
Staff

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 1, 2023 by Anie Mae Talaga

Thank you so much! We are glad that you were happy with your stay. Looking forward to welcoming you back sometime soon!

5 out of 5
beautiful spot. Check In staff real nice.

Posted by , from BOULDER on Jul 9, 2023

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Comment from Hotel Management

Jul 9, 2023 by Anie Mae Talaga

Thank you so much! We are glad that you were happy with your stay. Looking forward to welcoming you back sometime soon!

5 out of 5

Posted by on Jul 7, 2023

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Comment from Hotel Management

Jul 28, 2023 by Stephanie

Thank you for your feedback - we hope to see you back soon!

4 out of 5
The building was unique and clean but parking wasn't convenient

Posted by on May 16, 2023

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Comment from Hotel Management

May 18, 2023 by Stephanie

We are so glad you enjoyed your stay and hope to see you back again soon!

5 out of 5
Everyone was very nice and helped with all of our questions.

Posted by on May 15, 2023

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Comment from Hotel Management

May 18, 2023 by Stephanie

We are so glad you enjoyed your stay and hope to see you back again soon!

5 out of 5
All good.

Posted by on Apr 30, 2023

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Comment from Hotel Management

Apr 30, 2023 by Front Desk

Thank you for sharing your feedback! We are very pleased to hear that you enjoyed your stay! We hope to see you again in the near future!

3 out of 5

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 26, 2023 by Front Desk

Thank you for sharing your rating with us! We hope you consider staying with us again!

4 out of 5
Nice breakfast but water only gets warm in the shower and tub takes 10 minutes to drain after you get out of the shower

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 2, 2023 by Stephanie

I am so sorry you experienced this issues during your stay. I will have the issues with the plumbing looked at for your room.

About the Embassy Suites Chicago Downtown Magnificent Mile

Location 511 North Columbus Drive, Chicago, IL 60611

Property Features

Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee. A 24-hour business center, 8 meeting rooms, and limo/town car service are available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 53 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Chicago Downtown Lakefront
  • Embassy Suites Lakefront
  • Embassy Suites Lakefront Hotel
  • Embassy Suites Lakefront Hotel Chicago Downtown
  • Embassy Downtown Lakefront Suites
  • Embassy Suites Chicago Downtown Magnificent Mile Hotel
  • Embassy Suites Chicago Downtown Magnificent Mile
  • Embassy Suites
  • Embassy Suites Chicago Downtown Magnificent Mile
  • Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.