Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property
4-star hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Free daily buffet breakfast
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Indoor pool
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
511 North Columbus Drive, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

2 Dbl Beds - Hearing Accessible Suite

  • Sleeps 6

2 RM CORNER VW PREMIUM SUITE-1 KING BED NOSMK

  • Sleeps 4

2 ROOM CORNER SUITE-1 KING BED-CITY VIEW

  • Sleeps 4

2 Room Corner Suite-1 King Bed-nonsmoking

  • Sleeps 4

2 RM PREMIUM SUITE-1 KING BED-CITYVIEW-NOSMOK

  • Sleeps 4

2 Rm Premium Suite-2 Double Beds-lakeview-ns

  • Sleeps 6

2 Room Premium Suite- 1 King Bed

  • Sleeps 4

2 ROOM PREMIUM SUITE- 2 DOUBLE BEDS

  • Sleeps 6

2 ROOM SUITE-1 KING BED-NONSMOKING

  • Sleeps 4

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 6

Suite Accessible

  • Sleeps 2

2 Double High Floor City View Suite

  • Sleeps 6

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(29 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking, Lake View

8.2 out of 10
Very good
(13 reviews)
  • Lake view
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

8.4 out of 10
Very good
(41 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(7 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

7.8 out of 10
Good
(10 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, Multiple Beds, City View

7.6 out of 10
Good
(15 reviews)
  • City view
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View (High Floor)

8.0 out of 10
Very good
(46 reviews)
  • City view
  • 419 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Lake View (High Floor)

8.0 out of 10
Very good
(51 reviews)
  • Lake view
  • 425 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Corner

7.6 out of 10
Good
(21 reviews)
  • City view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

7.8 out of 10
Good
(45 reviews)
  • City view
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

King Bed - 2 Rm Suite - Highfloor Cityview

  • Sleeps 4

2 Dbls - 2 Rm Suite - High Flr Lakeview Suite

  • Sleeps 6

1 Kg 1 Bdrm Ste Mobility Access Ri Shwr No Smok

  • Sleeps 4

2 Dbls - 2 Rm Suite - High Flr Cityview Suite

  • Sleeps 6

2 DOUBLE BEDS PREMIUM SUITE CITYVIEW

  • Sleeps 6

2 BEDROOM/2 BATH PRESIDENT STE-KING BEDS-N/S

  • Sleeps 6

1 KING 1 BDRM STE HEARING ACCESSIBLE NO SMOK

  • Sleeps 4

1 KING 1 BDRM MOBILITY ACCESS W/ TUB NO SMOK

  • Sleeps 4

2 DBL 1 BDRM STE MOBILITY ACCESS TUB NO SMOK

  • Sleeps 6

2 DBL 1 BDRM STE MOBILITY ACCESS RI SHWR NS

  • Sleeps 6

1 Kg 2 Rm Prem Ste Mobility/Hear Access Ri Shwr

  • Sleeps 4

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(176 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Corner King Suite

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Premium Two Double Suite with City View

  • Sleeps 6

Premium Two Double Suite with Lake View

  • Sleeps 6

High Floor Two Double Suite with City View

  • Sleeps 6

High Floor Two Double Suite with Lake View

  • Sleeps 6

Corner King Suite with City View

  • Sleeps 4

Premium King Suite with City View

  • Sleeps 4

Premium Corner King Suite

  • Sleeps 4

High Floor King Suite with City View

  • Sleeps 4

Two Double Suite

  • Sleeps 6

Hearing Accessible Two Double Suite

  • Sleeps 6

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible King Suite with Tub

  • Sleeps 4

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Hearing Accessible King Suite

  • Sleeps 4

Mobility Accessible Two Double Suite with Roll in Shower

  • Sleeps 6

Presidential Room

  • Sleeps 4

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Premium Two-Room Suite With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Basic Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(144 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

1 King Bed Corner Non-Smoking

  • Sleeps 4

1 King Bed Non-Smoking Suite

  • Sleeps 4

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Chicago Riverwalk. Millennium Park and Navy Pier are also within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 3 min walk - 0.2 miles
  • Northwestern Memorial Hospital - 5 min walk - 0.3 miles
  • Chicago Riverwalk - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles
  • Grant Park - 13 min walk - 0.7 miles

Getting around

  • Grand Station (Red Line) - 8 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪The Red Star Bar - ‬1 min walk
  • ‪Timothy O'Toole's Pub Chicago - ‬3 min walk
  • ‪Sky Lobby at The Embassy Suites - ‬1 min walk
  • ‪D4 Irish Pub and Cafe - ‬2 min walk
  • ‪Qiao Lin Hot Pot - ‬3 min walk

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4-star hotel near Michigan Avenue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business center, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 65 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 19.95 per night (rates may vary)
  • Self parking fee: USD 65.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Frequently asked questions

How close is Embassy Suites by Hilton Chicago Downtown Magnificent Mile to the airport?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is 13.1 mi (31-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Downtown Magnificent Mile on Apr 12, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile.

How close is Embassy Suites by Hilton Chicago Downtown Magnificent Mile to the beach?

This hotel is a short 9-minute walk from Ohio Street Beach and 1.1 mi (5-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile offer free breakfast?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

No, there is no casino at this hotel, but Bally's Casino Chicago (9-min walk) is nearby.

What time is check-in at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Free parking is not available at this hotel. Self parking is available for USD 65.00 per night.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a pool?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Chicago Downtown Magnificent Mile to downtown Chicago?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is 1 mi away from Chicago.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1461 out of 2806 reviews
Rating 8 - Good. 628 out of 2806 reviews
Rating 6 - Okay. 347 out of 2806 reviews
Rating 4 - Poor. 213 out of 2806 reviews
Rating 2 - Terrible. 157 out of 2806 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony, Grimez

Stayed 2 nights in Feb 2026

10/10 Excellent

Nate

Great!
Stayed 5 nights in Jan 2026

10/10 Excellent

Leigh

Stayed 1 night in Jan 2026

4/10 Poor

Drey

Stayed 1 night in Jan 2026

10/10 Excellent

Georgeta

Liked: Cleanliness, amenities, property conditions & facilities
Clean , amazing views from room, fast internet. The only issue was the elevator delays. 1 out of 4 elevators working. Ling wait during New Years and packed elevator.
Stayed 4 nights in Dec 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

6/10 Okay

Corey

Upon arrival, the lobby seemed clean and was beautifully decorated for the holidays. Unfortunately, my digital key was not working after checking in on the app, so I needed to stop at the front desk. Our family waited in line for 45 minutes. The staff member apologized for the wait and was friendly and helpful. Unfortunately, again, 2 of the 4 elevators were down for repair. This caused a long line and wait times, especially at check in and out, as well as breakfast. The breakfast buffet was included with our stay. The food was okay and options included muffins, toast and bagels, cereal, pancakes, scrambled eggs, hash browns and bacon as well as juices and coffee. It was rough on the morning we went as there was a group of ten children with 1 adult getting food. This held up the line and there were mass amounts of people standing waiting. This same group also was piling the food on their plates, one person filling drink cups for their entire party, cutting in line and spilling the contents of their plates and cups as they walked back to their table. I believe the staff could have handled this party differently
Stayed 1 night in Jan 2026

2/10 Terrible

Hyomi

Don't let hotel know you park at the parking lot which they suggest because this hotel charge extra more. Just pay yourself through the parking lot. Swimming pool water was sooooooooo cold. Can't go in the water. Elevator was broken. Check-in was so long. So slow.
Stayed 1 night in Jan 2026

6/10 Okay

Harry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice the staff very courteous. They had a lot of hidden fees that we were not aware of.
Stayed 3 nights in Dec 2025

6/10 Okay

Grace

Stayed 1 night in Jan 2026

6/10 Okay

Dayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and the room was very spacious and well set up. A couple of things that stuck out. Two elevators makes the wait pretty long. Two bartenders/food order staff is pretty thin on a Saturday night. Also a little more information on the parking situation there would have been helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Meagan

Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 1 night in Jan 2026

6/10 Okay

Tammy

Staff was amazing- the shower drain was slow and room can use an update
Stayed 2 nights in Jan 2026

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
Loved being able to use the resort credits
Stayed 2 nights in Jan 2026

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless, and the staff was great
Stayed 2 nights in Jan 2026

8/10 Good

Jose

Stayed 1 night in Jan 2026

8/10 Good

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, breakfast, evening cocktails, quick service from staff,
Stayed 2 nights in Dec 2025

8/10 Good

Therese

Stayed 2 nights in Jan 2026

10/10 Excellent

Tanya

Stayed 4 nights in Dec 2025

10/10 Excellent

Desiree

Stayed 1 night in Jan 2026

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Two of the elevators were not working causing long waits. The pool area was crazy, there were no towels at the pool area and way to many people in the pool creating an unsafe pool environment.
Stayed 1 night in Jan 2026

4/10 Poor

birgitta

Traveled with family
Disliked: Property conditions & facilities
Very long waiting lines for elevators, breakfast lines. Extremely busy and noisy hotel. Bathrooms esp need remodeling, wear and tear on room is very noticeable. Chewed up sleeping couch very uncomfortable to sleep and sit on. Any staff we encountered was friendly, helpful and hardworking.
Stayed 4 nights in Dec 2025

8/10 Good

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
The lines to check in , breakfast, reception, and elevators were very long. Areas were not being cleaned as people were coming in and out. I believe the staff was doing their best but could not keep up.
Stayed 1 night in Jan 2026