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4.6 out of 5

"in the heart of river north near restaurants and bars. " More

By a verified traveler on Tue 22 Nov 2022

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Hotel Description

3.5-star hotel near Navy Pier

City center stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Grant Park. Chicago Riverwalk and Chicago Theatre are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free full breakfast each morning.

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$124* Per night/room Dec 18 - Dec 19

Studio, 1 King Bed with Sofa bed, Non Smoking, City View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 2 Double Beds, City View, Corner

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 2 Double Beds, Non Smoking, City View (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Springhill Suites by Marriott Chicago Downtown/ River North ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites by Marriott Chicago Downtown/ River North

Everyone (8) Couples (1) Family (5)
4 out of 5
in the heart of river north near restaurants and bars.

Posted by on Nov 22, 2022

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Comment from Hotel Management

Nov 24, 2022 by Wyll

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again!We hope to welcome you again soon.Sincerely,Wylliam BeckerDual Operations ManagerWhite Lodging

5 out of 5
Okay

Posted by on Sep 11, 2022

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Comment from Hotel Management

Sep 15, 2022 by Wyll

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again!We hope to welcome you again soon.Sincerely,Wylliam BeckerDual Operations Manager

5 out of 5
Great location. In the center of downtown. Very close to the river. Not too far from magnificent mile. About a 20 minute walk. Close to RPM Italian restaurant. Highly recommend it. We got lucky to say on the 3rd floor which is one floor up from the lobby, so didn’t have to hassle too much with the elevator. Breakfast was good. The only problem was they don’t clean your room daily. I had to call for clean towels. They came quick. A bit pricey to stay, but worth it. You can walk or take the train to get to your destinations.

Posted by on Jun 2, 2022

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Comment from Hotel Management

Jun 23, 2022 by Wyll

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager White Lodging

5 out of 5
Great staff. Very friendly and efficient.

Posted by on Apr 13, 2022

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Comment from Hotel Management

Apr 14, 2022 by Wyll

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager

4 out of 5
It's near Michigan Avenue and all the Chicago buildings are walking distance

Posted by on Feb 28, 2022

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Comment from Hotel Management

Mar 8, 2022 by Wyll

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager

5 out of 5
The view was amazing, location was great, we felt safe with the security guards, front desk was so friendly.

Posted by on Dec 31, 2021

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Comment from Hotel Management

Jan 1, 2022 by Wyll

Thank you for your feedback!

5 out of 5
Cool

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by Wyll

Thank you for your feedback!

5 out of 5

Posted by on Nov 6, 2021

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5 out of 5
Checking in on the 2nd floor was a little strange.

Posted by on Oct 23, 2021

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Comment from Hotel Management

Oct 29, 2021 by Wyll

Thank you for your feedback!

4 out of 5
This hotel is close to the places we wanted to visit. The room was spacious enough to accomodate our needs.

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 10, 2021 by General Manager

Thank you for the review and we hope to host you again!

About the Springhill Suites by Marriott Chicago Downtown/ River North

Location 410 North Dearborn Street, Chicago, IL 60654

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 1358 square feet (126 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Springhill Suites by Marriott Chicago Downtown/ River North. Parking is available for a fee. This 3.5-star Chicago hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 27 levels
  • 1358 sq ft of conference space
  • 126 sq m of conference space
  • Built in 2007
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Springhill Suites by Marriott Chicago Downtown/ River North offers 253 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Holloway's - Onsite cocktail bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a fee for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 55.00 per night (in/out privileges)
  • Valet parking fee: USD 64.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springhill Suites Marriott Chicago Downtown/ River North
  • Springhill Suites Marriott Chicago Downtown/ River North Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.