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4.9 out of 5

"Enjoyed the class of the building, and the character and colors of the hotel aesthetic. Staff were friendly and very helpful, it was much appreciated ... " More

By a verified traveler on Sun 13 Sep 2020

Hotel Description

4.5-star luxury hotel near Willis Tower

City center stay

Within a 10-minute walk of this The Loop hotel, you'll find State Street and Willis Tower. Grant Park and Art Institute of Chicago are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 18 conference rooms, as well as the business center and WiFi in public areas. Self parking, express check-out, and dry cleaning are also offered.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 293 guestrooms offer WiFi and minibars. Room service, Egyptian cotton sheets, and coffee/tea makers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$155* Per night/room Nov 5 - Nov 6

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kimpton Gray Hotel ratings based on 12 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Kimpton Gray Hotel

Everyone (5) Couples (4) Family (6)
5 out of 5
Enjoyed the class of the building, and the character and colors of the hotel aesthetic. Staff were friendly and very helpful, it was much appreciated.

Posted by on Sep 13, 2020

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Comment from Hotel Management

Sep 18, 2020 by Alexis

Thank you for the review and the kind words! We are so thrilled you enjoyed your stay and we hope to see you again soon! Cheers

5 out of 5
Such a cool place!! Love the decor!!! Great location.

Posted by , from Atlanta on Feb 16, 2020

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Comment from Hotel Management

Feb 16, 2020 by Suzy

Thank you for an amazing feedback. Hope to see you back soon!

5 out of 5
Fresh, upscale, quiet, large room with 2 queen beds, convenient to millennium park. Very nice!

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 1, 2019 by Michelle

Thank you so much for those kind words! We hope to host you again soon.

5 out of 5
This hotel was far down the search list the night my adult son and I decided to find a hotel at 10 pm. But the first 8 properties we tried were sold out for double Queen rooms with secure overnight parking of his packed vehicle. What luck. This hotel deserves five stars for style, personality, fantastic beds and linens, temp control that actually works, and a luxury bath. We were exhausted at 11 pm when the valet happily (!) took the car. Check-in took one minute. My son came out of bath after a shower and surprised me by saying, “You have a treat waiting for you tomorrow morning with hot water and aromatherapy.” He wasn’t kidding. Their bath products were weirdly worth talking about for two people who travel a lot and typically don’t care much about soap and shampoo. But there we were over breakfast in the ground floor restaurant, sipping great coffee with our pre-paid Continental breakfast, grateful for a fantastic night’s sleep, spa-like start to the day, unmotivated to rush away from that lovely spot for conversation. He and I only had 25 hours together in a car ride to Chicago and then I left to return home. I am very glad that 12 of those hours were at The Gray.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by The Gray

Thanks for staying with us. We appreciate your feedback!

5 out of 5
I was very pleased with the Kimpton Gray. The hotel was very stylish and the rooms very comfortable. The staff was very friendly and attentive. Very nice restaurants and bars on site. Excellent location near the start of the marathon which I was in town for. Overall very happy with my choice and would definitely recommend this hotel.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Suzy

Thank you for staying with us and providing this wonderful feedback!

5 out of 5
Received texts to make sure everything was as expected or if needed anything.

Posted by , from Topeka, KS on Apr 30, 2019

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Comment from Hotel Management

Apr 30, 2019 by Alexis

Jackie, Thanks for the review!

5 out of 5
This is a really great Hotel, very chic & unique. The staff could not be friendlier, the service was top notch and the room was exceptionally comfortable. I will definitely return to the Kimpton Gray Hotel.

Posted by , from Darien, CT, USA on Apr 16, 2019

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Comment from Hotel Management

Apr 16, 2019 by Alexis

We are so glad you enjoyed your time here at the Gray, William! Thank you for taking the time to write this review! Hope to see you again soon

5 out of 5
I loved the style of the building and how clean it was. The staff was also very nice. Bar was also amazing. I would loved to see a Jacuzzi or pool somewhere in the building for relaxation.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 25, 2019 by Alexis

Thank you for taking the time to write this review! The Gray is a great historical building and we are so glad you were able to see it all! In our suites we have deep soaking tubs -that are just amazing!

5 out of 5
Room was clean and comfortable. Hotel staff was friendly and helpful.

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 13, 2019 by Alexis

Thank you for the 5 out of 5! We appreciate all the reviews and feedback! Cheers

4 out of 5

Posted by on Jan 7, 2019

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Comment from Hotel Management

Jan 7, 2019 by The Gray

Thanks for staying with us. We appreciate your feedback!

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have WiFi for a fee. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Kimpton Gray Hotel. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 293 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Midway Intl. Airport (MDW) (18 km / 11.2 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Monroe Station (Blue Line) (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Kimpton Gray Hotel offers 293 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.

Boleo - This restaurant specializes in Argentinean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Vol. 39 - Onsite bar. Happy hour is offered. Open select days.

Steadfast - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Due to COVID-19, valet parking and shuttle services are not available until further notice.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Self parking fee: USD 30.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kimpton Gray Hotel Chicago
  • Kimpton Gray Hotel
  • Kimpton Gray Chicago
  • Kimpton Gray
  • The Gray A Kimpton Hotel
  • Kimpton The Gray Hotel
  • The Kimpton Gray Hotel
  • Kimpton Gray Hotel Hotel
  • Kimpton Gray Hotel Chicago
  • Kimpton Gray Hotel Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.