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4.8 out of 5

"Our room was ready earlier than expected and everyone was helpful and amazingly friendly. This is a must stay when in Chicago and number one on our l ... " More

By a verified traveler on Thu 28 Mar 2019

Hotel Description

Family-friendly 5-star hotel near Navy Pier

Central Chicago getaway

A stay at this Near North Side hotel places you steps from Chicago Water Tower and a 5-minute walk from Water Tower Place. John Hancock Center and Chicago Riverwalk are also within half a mile (1 km).

Award-winning

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and supervised childcare. Enjoy the indoor pool and perks like free WiFi.

Free Internet, comfy beds

Featuring conveniences like dining areas and sitting areas, the 339 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Pillowtop beds, iPod docks, and 24-hour room service are also available.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$399* Per night/room Mar 1 - Mar 2

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Peninsula Chicago ratings based on 23 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Peninsula Chicago

Everyone (4) Couples (1) Business (1) Family (2)
5 out of 5

Posted by on Dec 15, 2019

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5 out of 5
Our room was ready earlier than expected and everyone was helpful and amazingly friendly. This is a must stay when in Chicago and number one on our list. Our kids loved the place as well.

Posted by on Mar 28, 2019

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Comment from Hotel Management

Mar 29, 2019 by Hotel Manager

Dear Friend of the Peninsula, Thank you for visiting The Peninsula Chicago. We are delighted to read that you and your family enjoyed your accommodations and our service. We are honored by your recommendation and we look forward to welcoming you and your family back again soon. Warm regards, Max Schroeder Hotel Manager

5 out of 5
Beautiful property and room, location is perfect I doyknow if I would stay anywhere else while in Chicago

Posted by on Mar 4, 2019

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Comment from Hotel Management

Apr 1, 2019 by Hotel Manager

Dear Friend of the Peninsula, Thank you for visiting The Peninsula Chicago and for sharing your kind note about the decor of our property and location. We look forward to welcoming you back again soon. Warm regards, Max Schroeder Hotel Manager

5 out of 5
The hotel is in a great location and far surpasses expectation in every way. Amazing.

Posted by , from Albany NY on Sep 2, 2018

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Comment from Hotel Management

Sep 4, 2018 by Manager

Dear Bob, Thank you for visiting The Peninsula Chicago and for sharing your kind comments. We hope to welcome you back soon! Warm regards, Max Schroeder Resident Manager

5 out of 5

Absolutely Amazing

Every detail, even details I had no idea were details, were handled with care and precision. My birthday was made into the most magical weekend and due largely to The Peninsula Hotel in Chicago. I never want to stay anywhere else!

Posted by , from chicago on Jul 24, 2018

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Comment from Hotel Management

Jul 27, 2018 by General Manager

Dear codie, Thank you for visiting The Peninsula Chicago and for sharing your review. We are delighted to hear that you had such a wonderful stay with us in celebration of your birthday and we look forward to welcoming you back soon! Warm regards, Maria Zec Regional Vice President & General Manager

5 out of 5

Elegant downtown hotel

Pros: It's location was perfect. The room was functional and the bathroom was beautiful.
Cons: There were no electrical outlets by the bed. I couldn't charge my phone and have it near me for a time check or alarm while charging over night.
Location: It was perfect. Rush Street and Michigan Avenue were on either side of the hotel. The John Hancock building was a block away.
The Penisula Hotel was located within walking distance of most local sights, shopping and resturants. The staff was friendly and extremely accommodating. The room was spotless and comfortable. The view from our room was amazing!

Posted by , from Pennsylvania on Jul 3, 2015

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5 out of 5

Best experience in a hotel ever!

Pros: Service, clean and welcoming.
Location: Excellent location for shopping and dining
Superior service from all the staff. Best Sunday brunch in the city.

Posted by , from Des Moines, IA on Mar 24, 2015

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5 out of 5

Outstanding Staff & room

I will be sure to stay here again.  It was incredibly clean and the staff upgraded my room without even asking.  I had a great view and wish I could of stayed longer.

Posted by , from Chicago, IL on Nov 7, 2013

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5 out of 5

Best hotel I have ever experienced

Pros: Close restaurants, Free Internet, Quiet
I enjoyed my stay so much I wished my vacation would have never ended! excellent service!!!!

Posted by , from Coconut Creek, FL, USA on Sep 19, 2012

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5 out of 5

Still one of the best in Chicago!

Pros: Quiet
Great room. All of the ammenities you expect from the Peninsula. Staff very good! Very busy in the hotel, but zero noise in the rooms.

Posted by , from Milwaukee, WI, USA on Jul 26, 2012

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 22 January to 08 February:

  • Swimming pool

Property Features

The Peninsula Chicago offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and limo/town car service are available. A health club, a spa tub, and a sauna are also featured at the luxury The Peninsula Chicago. Parking is available for a fee. This 5-star Chicago hotel is smoke free.

  • 339 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29 km / 18 mi)
  • Train station: Millennium Station (1.3 km / 0.8 mi)
  • Metro station: Chicago Station (Red Line) (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Peninsula Chicago offers 339 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate dining areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Dining room
  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Shanghai Terrace - This theme restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

The Lobby - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Pierrot Gourmet - This bistro specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Bar - This bar specializes in American cuisine and serves light fare only.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

The Peninsula Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 80 per person (approximately)
  • Valet parking fee: USD 72.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Peninsula
  • Peninsula Chicago Hotel
  • Peninsula Chicago
  • Peninsula Hotel
  • Peninsula Hotel Chicago
  • The Peninsula Chicago Hotel Chicago
  • The Peninsula Chicago Hotel
  • The Peninsula Chicago Chicago
  • The Peninsula Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The Peninsula Chicago is listed in the 2012 Condé Nast Traveler Top 100 List.
url importing https://www.travelocity.com/Chicago-Hotels-The-Peninsula-Chicago.h581213-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.