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4.3 out of 5

"Staff were wonderful. Price and location were amazing. The room was fine, but very much in need of a refresh. A piece of furniture had upholstery that ... " More

By a verified traveler on Thu 28 Apr 2022

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Hotel Description

Family-friendly 4.5-star hotel near Navy Pier

Heart of Chicago

At this Downtown Chicago hotel, you'll be well placed to visit Grant Park and Chicago Riverwalk, both within a 5-minute walk. Michigan Avenue and Chicago Theatre are also within half a mile (1 km).

Business services

A 24-hour gym, valet parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 15 conference rooms, business center, and express check-in.

Fairmont Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$261* Per night/room Aug 1 - Aug 2

Fairmont Gold Room, 1 King Bed, Lounge Access with Breakfast, Canapes, Private Concierge

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 2 Double Beds, City View (Fairmont)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Lake View (or Park or Lake View)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Fairmont Chicago at Millennium Park ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Chicago at Millennium Park

Everyone (9) Couples (5) Family (4)
4 out of 5
Staff were wonderful. Price and location were amazing. The room was fine, but very much in need of a refresh. A piece of furniture had upholstery that was completely worn out, as an example.

Posted by on Apr 28, 2022

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Comment from Hotel Management

May 3, 2022 by Edgar

Roderic we are delighted you had a wonderful stay. Thank you for staying with us.

4 out of 5
The hotel service was friendly and the hospitality was great

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 11, 2022 by Bree

Thank you Sheena for staying with us!

5 out of 5
The staff was super friendly and helpful throughout the whole experience.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Jun 26, 2022 by Mohammad

We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

3 out of 5
Very conveniently located. Staff was very helpful and friendly.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Oct 1, 2021 by Bree

Dear Kenneth, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly, Brisceida Ramirez Director, Guest Experience

5 out of 5

Posted by , from Lancaster on Sep 27, 2021

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Comment from Hotel Management

Jun 26, 2022 by Mohammad

We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2 out of 5
Location near Lake Michigan is nice. 5 star hotel. I wasn't pleased that @ check-in they couldn't access my reservation confirmation that I booked on Travelocity and give me the room rate I had reserved for months. I pd double for my room than what my reservation had confirmed and I'm not happy about that. That part of my rating is 1 star.

Posted by on Sep 20, 2021

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Comment from Hotel Management

Oct 1, 2021 by Bree

Dear Marcie, I am quite concerned to hear of your stay experience. Our mission is to ensure an exceptional experience for each of our guests at the Fairmont, and I am sincerely disappointed to hear that this was not your experience on this stay and I would love to make this right. May you kindly contact me directly at the hotel so we can look into the reservation and your confirmation letter from Travelocity. Kindly, Brisceida Ramirez Director, Guest Experience

4 out of 5

Posted by on Apr 12, 2021

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4 out of 5
Beautiful scenery and friendly staff- everything was excellent! The only thing we had difficulties with was parking- we ended up doing valet parking however for our amount of time there was a lot! Wish we would have thought about that when looking for hotels.

Posted by , from Grabill, IN on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by Fairmont Chicago

Hi Victoria, Thank you for your review. We love to hear from our guests and appreciate the compliments. May I suggest, for your next stay, a package with parking. Many hotels bundle a guestroom and parking at a value. I hope to welcome you back to Chicago again soon. Best regards, Colleen Sweitzer Marketing Manager

5 out of 5
Great place to stay. Everything was very good, and we will come back. I especially like the TVs and bathroom.

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 6, 2019 by Digital Marketing Manager

Thank you for sharing such a thoughtful review of the Fairmont Chicago, Millennium Park. I am thrilled to hear you were so pleased with your stay. Safe Travels, Abbey Hudetz Digital Marketing Manager

5 out of 5
I was given an upgrade (liked). Bar was a little expensive (dislike).

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by Digital Marketing Manager

Thank you for taking the time to review the Fairmont Chicago, Millennium Park. I hope we can welcome you back to the city soon! Best Regards, Abbey Hudetz Digital Marketing Manager

About the Fairmont Chicago at Millennium Park

Location 200 North Columbus Drive, Chicago, IL 60601

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 63000 square feet (5853 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the luxury Fairmont Chicago at Millennium Park. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the health club at a partner property. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 687 guestrooms or units
  • 45 levels
  • 63000 sq ft of conference space
  • 5853 sq m of conference space
  • Built in 1987
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.5 km / 0.3 mi)
  • Metro station: Randolph-Wabash Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairmont Chicago at Millennium Park offers 687 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium satellite channels, video-game consoles, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Grab n Go - This coffee shop serves breakfast only.

Columbus Tap - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Spa access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 45 per person (approximately)
  • Fee for in-room wireless Internet: USD 18.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 77 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 40 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Chicago Millennium Park Hotel
  • Fairmont Millennium
  • Fairmont Millennium Hotel
  • Fairmont Millennium Hotel Chicago Park
  • Chicago Fairmont
  • Fairmont Chicago Millennium Park Hotel Chicago
  • Fairmont Hotel Chicago
  • Fairmont Millennium Park Hotel
  • Fairmont Millennium Park
  • Fairmont Chicago at Millennium Park Hotel
  • Fairmont Chicago at Millennium Park Chicago
  • Fairmont Chicago at Millennium Park Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.