4.3 out of 5

"We arrived well ahead of check-in time, but our room was ready, so we were able to walk around the city without having to carry our luggage - a great ... " More

By a verified traveler on Mon 10 Jul 2017

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Hotel Description

A luxury stay in the heart of Chicago awaits you at Fairmont Chicago at Millennium Park. Within just a 10-minute stroll, you'll find popular attractions like Millennium Park and Chicago Cultural Center. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and a 24-hour health club.

LCD TVs with satellite channels are featured in all 687 rooms, and you can enjoy iPod docks, WiFi, and wired Internet. Dining in is an option with room service, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Separate bathtubs and showers, coffee/tea makers, and in-room childcare are also available.

A relaxing visit to mySpa can include deep-tissue massages, hot stone massages, aromatherapy, and mani/pedis along with access to the steam room. THE BAR serves American cuisine. For a drink, you can stop by the hotel's own bar/lounge. 63000 square feet (5853 square meters) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find a steam room and WiFi in public areas. Cooked-to-order breakfast is available daily. There's also valet parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 4.5-star The Loop hotel, attractions include Art Institute of Chicago and Chicago Theatre.

Room, 1 King Bed, City View (Fairmont King)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$135 per night

Room, 2 Double Beds, City View (Fairmont)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, City, Park or Lake view

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Concierge Service, City View (Fairmont Gold King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Room, 2 Double Beds, Lake View (or striking Park View 18-36th floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Room, 1 King Bed, Lake View (or striking Park View(18-36th floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Chicago at Millennium Park ratings based on 72 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
2 out of 5

Out of date but central to downtown

Beautiful lobby, and room bathrooms, but room was old. Furniture was chipped, leather headboard was severely scratched and cracked, cheap pillows, smelled musty (like it used to be a smoking room), and carpets need to be replaced. Def not the newest hotel on the block. But centrally located to the millennium park area. Oh, and room service came to make up the room at 8am on a Saturday morning...not the best wake up call.

Posted by , from Long Island, NY on Jul 17, 2017

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Comment from Hotel Management

Jul 19, 2017 by Fred Pare

Dear Ali, Thank you for posting a review on Travelocity. I am disappointed that your guestroom did not live up to your expectations. I have dispatched the Director of Housekeeping to inspect your room. I appreciate your feedback. Comments like yours help us to address areas that need attention. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations

5 out of 5

Great Location and Value

We arrived well ahead of check-in time, but our room was ready, so we were able to walk around the city without having to carry our luggage - a great start to our visit. The room was spacious and spotlessly clean. The hotel is in a great location, 2 blocks south of the river and a short walk north of Millenium Park. I'd definitely stay here again.

Posted by , from VA on Jul 10, 2017

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Comment from Hotel Management

Jul 17, 2017 by Fred Pare

Dear Bill, Thank you for posting a review on Travelocity. I am delighted that you enjoyed your stay and were able to take advantage of your first afternoon in the city. I hope your travels bring you back to Chicago soon. Kind Regards, Fred Pare Director of Operations

3 out of 5

Poor shower

Pros: Location, bed, temp, lobby.
Cons: water pressure did not exist
Location: ice skating, shopping, eating, museums
Outside of the shower, this is a great place, great location, and safe.

Posted by on Dec 30, 2016

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5 out of 5

Great location

In walking distance to Millennium and Maggie Daley skating.

Posted by on Nov 27, 2016

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4 out of 5

Great location

Pros: Location
Cons: Replace/recover some of the furniture; nicer sheets
Location: Miracle Mile just a few hundred yards walk away
Fairmont Millenium Park Hotel's service was good, especially the bellmen/car service. The furniture in my room was "tired". But the location was excellent. I could walk easily to Hyatt Regency where my conference was being held, leave and return to my room in five minutes, no longer bombarded by the hoards there.

Posted by , from Newport Beach, CA on Oct 17, 2016

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Comment from Hotel Management

Oct 26, 2016 by Fred Pare

Dear Peter, Thank you for taking the time to post a review on Travelocity. I am delighted that you enjoyed your stay. Our goal is to exceed every guest's expectations and sounds like our Bell & Door Team gave you a taste of our Midwestern hospitality. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations

5 out of 5

Nice close to navy pier and taste of chicago at gr

I had problem with the beds on July 9. We got back on night and found out that the beds had not changed. I talked with Mgr about it he sent the maid to change the bed sheets and pillowcases and gave us the compliancy breakfast. Couldn't give me discount cuz of third party. Wonder if u could take care of this and make adjustment of money? Let me know. Thanks

Posted by on Jul 15, 2016

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5 out of 5

Great hotel in every way.

Pros: Everything.
Location: Great restaurants, close to train, loved Millennium Park, close to Lake Michigan.
Everything was great: location, facility, service, view, and lobby. Luisa was great in helping me select room.

Posted by on May 25, 2016

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5 out of 5

New Year New fun

Pros: close to a lot of festivities, yet not right on top of everything so you could still hear the next morning. wonderful job with the renovations.
Location: Navy Pier few blocks away, taxi's were reasonable to where we wanted to go. CVS across the street. I recommend Eggy's for breakfast though. Deliciious
Had a great time. Everyone was helpful and a great view of Navy Pier fireworks from our room.

Posted by , from Bloomington IL on Jan 5, 2016

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Comment from Hotel Management

Jan 14, 2016 by Andrew Gajary

Dear Kathryn, We are thrilled to see you had a fun time during the new celebrations and we appreciate you sharing your comments with us. It makes us happy to see you enjoyed our establishment as well as the local attractions that surround our property. With sincere regards, Andrew Gajary General Manager

5 out of 5

Beautiful stay in Chicago

Great staff, great room with a view. I would stay here again.

Posted by , from CA on Jan 4, 2016

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Comment from Hotel Management

Jan 14, 2016 by Andrew Gajary

Dear Paul, We really appreciate you taking the time to writing us a review regarding your recent stay at the Fairmont Chicago, Millennium Park. We are thrilled to see our staff were wonderful during the time you spent here with us. With best regards, Andrew Gajary General Manager

1 out of 5

Nice hotel...great Travelocity rate. Awful staff.

Pros: Location and physical nature of the property. Very clean
Cons: Better customer service training. Follow through if you say you're going to do something (like review security video for a stolen wallet) do it.
Location: Close to Michigan Avenue...Millennium Park. Awesome shopping and dining options. Views of Lake Michigan.
This would have been the perfect hotel stay at an amazing Travelocity rate. However, the front desk (Jackie) and security (Andrew) staff were less than stellar in relation to my sister-in-law having her wallet stolen in the hotel lobby. Very disappointing to be told twice that they would view the hotel security video...only to learn that they hadn't. At checkout, the staff was very dismissive about the situation, clearly not wanting other guests to hear any complaints. After over $1K in fraudulent credit card charges, and no assistance from the hotel we've decided to just move on. However, I think it's important for people to know the type of service (or lack there of) from some of the staff. The hotel itself is lovely and decorated beautifully for the holiday. Valet was a little pricey ($70/night) but I'd expect that in a big city. In the end, it comes down to the customer service one would expect in the hospitality/tourism industry, especially at an upscale property such as a Fairmont. We were not looking for the hotel to do anything for us, we weren't holding the hotel accountable for what happened...but a little professional compassion for the situation would have been greatly appreciated. Will never stay at this property again...no matter what the amazing rate. It's shocking that a crime like this could take place in such a property and the staff not care or be concerned is truly disappointing.

Posted by , from Buffalo, NY on Dec 1, 2015

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About the Fairmont Chicago at Millennium Park

Location 200 North Columbus Drive, Chicago, IL 60601

Property Features

Fairmont Chicago at Millennium Park offers its guests a full-service spa, a 24-hour health club, and a steam room. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 63000 square feet (5853 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Fairmont Chicago at Millennium Park. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 687 guestrooms or units
  • 45 levels
  • 2 dining venues
  • 15 conference rooms
  • 63000 sq ft of conference space
  • 5853 sq m of conference space
  • Built in 1987
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (31.5 km / 19.5 mi)
  • Train station: Chicago Western Avenue Station (8.2 km / 5.1 mi)
  • Metro station: Randolph-Wabash Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairmont Chicago at Millennium Park offers 687 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. This Chicago hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

THE BAR - This bar specializes in American cuisine and serves light fare only. Open daily.

Columbus Tap - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Millennium Room - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

mySpa Fitness Studio, located inside the hotel, has a fully equipped fitness studio with state-of-the-art cardiovascular equipment, circuit training, and free weights by Technogym and Precor. Personal training is available with advance notice.

There is a full-service spa located in the hotel, mySpa, features 8 treatment rooms and a staff of certified and licensed spa professionals. Each massage, skincare and body ritual treatment room includes an array of music choices, including iPod docks, and a menu of exclusive myEssentials add-ons for massages. Complimentary hand treatments accompany each personalized skincare treatment as well as a personalized take-home skin care regimen.

The Fairmont Chicago at Millennium Park is three blocks from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, one mile away, is popular for sunbathing and swimming in the summer. Canoeing, kayaking, and rowing equipment can be rented from the Lincoln Park Boathouse, three miles north. Within five miles of the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby

Spa Services

mySpa, the hotel's 11,000-square-foot spa sanctuary, offers an extensive range of treatments, including massage, skin and body care, and nail therapies. All treatments and services cater to each guest's unique needs, offering an individualized spa experience.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.63 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.63 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.63 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 15.63 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 33.00 per person (one way)
  • Valet parking fee: USD 71 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Refrigerator fee: USD 30 per night
  • In-room microwave fee: USD 40 per night
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Chicago Millennium Park Hotel
  • Fairmont Millennium
  • Fairmont Millennium Hotel
  • Fairmont Millennium Hotel Chicago Park
  • Chicago Fairmont
  • Fairmont Chicago Millennium Park Hotel Chicago
  • Fairmont Hotel Chicago
  • Fairmont Millennium Park Hotel
  • Fairmont Millennium Park

You should know

  • Fairmont Chicago at Millennium Park offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.