4.4 out of 5

"Nice place but had some plumbing concerns. Toilet backed up and shower drained very slow " More

By a verified traveler on Tue 03 Jul 2018

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Hotel Description

4-star hotel in O'Hare

In suburbs

A stay at this O'Hare hotel places you within 3 miles (5 km) of Rosemont Theatre and 6 miles (10 km) of Rivers Casino. Donald E. Stephens Convention Center and MB Financial Park at Rosemont are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the fitness center, bar/lounge, and coffee shop.

Comfy beds, WiFi

The 362 soundproofed guestrooms offer WiFi and comfy beds. TVs come with cable channels, and other amenities include wired Internet and sofa beds.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
$79 per night

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Renaissance Chicago O'Hare Suites Hotel ratings based on 58 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Chicago O'Hare Suites Hotel

Everyone (15)
4 out of 5
Front staff was not friendly at all. Did not feel welcome when I walked in.

Posted by , from SLC, Utah on Nov 13, 2018

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Comment from Hotel Management

Nov 19, 2018 by Lynzie York - Front Office Manager

Dear Becca, We are delighted to have been your chosen hotel during your recent stay in Chicago. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Renaissance Chicago O'Hare Suites Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Chicago.

5 out of 5
The room was spacious, and I thoroughly enjoyed my stay.

Posted by on Oct 29, 2018

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Comment from Hotel Management

Oct 31, 2018 by Lynzie York - Front Office Manager

Dear Valued Guest, We are delighted to have been your chosen hotel during your recent stay in Chicago. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Renaissance Chicago O'Hare Suites Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Chicago.

5 out of 5
Train station within walking distance was a game changer. Great stay. Beds were a bit on the small size but very comfortable room

Posted by on Oct 8, 2018

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Comment from Hotel Management

Oct 8, 2018 by Lynzie York - Front Office Manager

We are delighted to have been your chosen hotel during your recent stay in Chicago. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Renaissance Chicago O'Hare Suites Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Chicago.

4 out of 5
Nice place but had some plumbing concerns. Toilet backed up and shower drained very slow

Posted by , from chicago on Jul 3, 2018

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5 out of 5
Staff were very helpful and most pleasant. They even have us a shuttle ride at 2am to see our son off at the airport. Great hotel and great people!

Posted by on May 28, 2018

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4 out of 5

Great value.

Conveniently located next to the blue line. Great on-time shuttle service to and from airport. Friendly staff. Comfortable beds. Decent breakfast buffet. Next to freeway, so bring earplugs. Only reason I didn't give it a FIVE rating is because housekeeping staff didn't replenish hand towels or toiletries on second day. Probably just a one-time mistake.

Posted by on Apr 9, 2018

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Comment from Hotel Management

Apr 11, 2018 by -Lynzie York Front Office Manager

Dear Valued guest, We are delighted to have been your chosen hotel during your recent stay in Chicago. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Renaissance Chicago O'Hare Suites Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Chicago.

1 out of 5

Awful and dirty!

Moved the coffee table to find chocolate and marshmallows smushed unto carpet and hair all over bathroom. Coffee spilled down the refrigerator, that didn't work, and coffee pot dirty. Called and complained and moved to a different room. That was a little better except for hair in the bathroom glasses, no coffee pot, dirty coffee maker, hair again in bathroom. Spiderwebs in between the dresser and you can tell it wasn't vacuumed because there was garbage under nightstand. We actually lifted up the mattress to see if there were bedbugs. Left in the morning. $30 a night to park in the HOTELS parking garage and empty coffee pot in lobby for guests. Nightmare! Dark and dirty.

Posted by , from SC on Dec 30, 2017

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5 out of 5

Trip to pass and review

Pros: The staff was very helpful and friendly. It was very clean and the food was very good.
Cons: I wouldn't change a thing.
Location: We flew in for our son's pass and review from navy boot camp so we didn't stay long,
The staff was extremely helpful and very friendly. The food in the restaurant was fantastic and the wait staff was wonderful

Posted by , from WV on Dec 26, 2017

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4 out of 5
Room was very comfortable. Missed free morning coffee in lobby. Staff was very helpful. Loved the pillows!

Posted by , from Southbend Indiana on Nov 21, 2017

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5 out of 5
Nice. Clean. Too far from Downtown. Has Starbucks!

Posted by , from dallas on Jul 5, 2017

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About the Renaissance Chicago O'Hare Suites Hotel

Location 8500 West Bryn Mawr Avenue, Chicago, IL 60631

Property Features

Renaissance Chicago O'Hare Suites Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 14811 square feet (1376 square meters). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Renaissance Chicago O'Hare Suites Hotel. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 362 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 16 conference rooms
  • 14811 sq ft of conference space
  • 1376 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (8.2 km / 5.1 mi)
  • Train station: Park Ridge Station (4.2 km / 2.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance Chicago O'Hare Suites Hotel offers 362 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate dining areas and include sofa beds. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Asado Urban Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

The Market - This delicatessen serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests enjoy an 1,100-square-foot indoor pool with adjacent spa tub, and a 24-hour exercise room with nine cardiovascular machines, weight machines, free weights, and three TVs.



Guests receive complimentary access to a health club a block away. Biking and jogging trails are located within a half-mile of the hotel. Ten miles away, White Pines Golf Club has two 18-hole courses, a driving range, pro shop, and restaurant.



The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility