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4.0 out of 5

"Everything was good except they need to have a way to cast from your phone to TV- tvs are old asked front desk staff can I cast from phone to TV and ... " More

By a verified traveler on Sun 21 Jan 2024

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Hotel Description

Hotel near Columbia College Chicago in Chicago

City center stay

With a stay at this Downtown Chicago hotel, you'll be steps from Auditorium Building and Theatre and Columbia College Chicago. Museum of Contemporary Photography and Spertus Institute of Jewish Studies are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and a hair salon are also offered.

Queen Room, Interior View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$126* Per night/room Apr 1 - Apr 2

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Accessible Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed, Lake View, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Congress Plaza Hotel ratings based on 101 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Congress Plaza Hotel

Everyone (48) Couples (12) Family (28)
2 out of 5

Posted by on Jan 22, 2024

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Comment from Hotel Management

Jan 24, 2024 by shakeel

Thank you for choosing Congress Plaza Hotel

4 out of 5
Everything was good except they need to have a way to cast from your phone to TV- tvs are old asked front desk staff can I cast from phone to TV and she asked what's casting me and Significant other laugh at the lady, but other than that it ok.

Posted by on Jan 21, 2024

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Comment from Hotel Management

Jan 24, 2024 by shakeel

Thank you for choosing Congress Plaza Hotel

2 out of 5
The restaurant had hardly any food that was on the menu. The beds linens had crumbs on them, One pillow on each of the double beds, the temperature of the room was hot and not adjustable

Posted by on Jan 7, 2024

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Comment from Hotel Management

Jan 9, 2024 by shakeel

Thank you for staying at Congress Plaza Hotel

4 out of 5

Posted by on Jan 6, 2024

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Comment from Hotel Management

Jan 9, 2024 by shakeel

Thank you for staying at Congress Plaza Hotel

4 out of 5
Staff were very accommodating. Hated the smell of weed in the elevators.

Posted by on Jan 4, 2024

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Comment from Hotel Management

Jan 9, 2024 by shakeel

Thank you for staying at Congress Plaza Hotel

4 out of 5
Premier location in the Loop that is appx 20 min walk from Union Station, which avoids the need to pay ridiculous rates for parking. The hotel is a classic beauty that is a bit faded and dated now, but serves my purpose and is around the corner from my son’s college and across the street from the Chicago waterfront attractions. Staff are not the most responsive. Waited several minutes for a front desk staff member to appear, all while an unoccupied valet watched me but did nothing to alert other staff that a customer was waiting. However once greeted the clerk was polite and upgraded my room proactively, which I appreciated. I continue to stay here as can’t beat the rates for the location.

Posted by , from Shaker HEights on Dec 13, 2023

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Comment from Hotel Management

Dec 16, 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

5 out of 5
The Congress Plaza was a nice experience. We hada great suite overlooking the Congress Plaza and lake Michigan. Very spacious comfortable room. The hotel has the elegance of history. Great location. Nice in-hotel bar and cafe for morning breakfast. Good bargain compared to other nearby hotels.

Posted by , from Saint Louis on Dec 11, 2023

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Comment from Hotel Management

Dec 16, 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

5 out of 5
Nice place and was close to shopping and food

Posted by on Nov 5, 2023

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Comment from Hotel Management

Nov 5, 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

1 out of 5
Knew up front the parking was $62 but didn't know it didn't include in and out privileges. Had to completely change my plans making for a stressful experience. Other Hotels in the area have cheaper parking options with in and out privileges.

Posted by , from mission viejo on Oct 27, 2023

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Comment from Hotel Management

Oct 28, 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

5 out of 5

Posted by on Oct 26, 2023

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Comment from Hotel Management

Nov 15, 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available. This Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Chicago Van Buren Street Station (0.4 km / 0.2 mi)
  • Metro station: Harrison Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 6:30 AM and 11:00 AM.

Tavern Tap - This sports bar serves breakfast only.

Tavern Tap - Onsite sports bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16–23 for adults, and USD 12–18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.