4.5 out of 5

"The London Hotel was very comfortable. I loved the décor. The rooms were quite spacious with all the amenities. Even though it was winter and we coul ... " More

By a verified traveler on Mon 15 Jan 2018

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Hotel Description

4.5-star luxury hotel near Chicago Riverwalk

City center stay

A stay at this The Loop hotel places you steps from Chicago Riverwalk and a 5-minute walk from Chicago Theatre. Millennium Park and Michigan Avenue are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and a 24-hour fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, a free grocery shopping service, and a grocery/convenience store are also on offer.

Free WiFi, MP3 docks

The 452 guestrooms feature free WiFi, LED TVs with first-run movies, and thoughtful touches like bathrobes and slippers. MP3 docks, refrigerators, and room service are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$115 per night

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

LondonHouse Chicago, Curio Collection by Hilton ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for LondonHouse Chicago, Curio Collection by Hilton

Everyone (11) Couples (1)
5 out of 5
A very nice hotel with incredible views. The rooms are wonderful, clean and the staff is warm and friendly.

Posted by on Jan 11, 2019

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5 out of 5
We had a lovely experience at this hotel. Staff were friendly, very clean room, excellent location, hotel has character in a good way.

Posted by on Jan 7, 2019

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5 out of 5
It was an awesome experience, has an amazing view from the rooftop, luxurious rooms and friendly staff.

Posted by on Dec 26, 2018

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4 out of 5
Beautiful hotel and room! Very nice hotel staff! No regrets in choosing this particular hotel. TV service was overly complicated and difficult. No local parking available. Only had valet service. I hate all valet services.

Posted by , from Chicago on Oct 29, 2018

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5 out of 5

Chic hotel in a great location!

Pros: I really loved the décor and in room amenities.
Location: The location was right on the Chicago River. You can walk to Michigan Avenue, Millennium Park, the theater and many restaurants.
The London Hotel was very comfortable. I loved the décor. The rooms were quite spacious with all the amenities. Even though it was winter and we couldn't use the rooftop bar, the lobby was a very comfortable space for having a drink and conversation with our friends. The staff was also very friendly and helpful. I would definitely stay here again.

Posted by , from Orland Park, IL on Jan 15, 2018

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5 out of 5

Great location

Great location. Close to magnificent mile, Willis tower and millennium park. Nice hotel room.

Posted by on Jul 15, 2017

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2 out of 5

Very nice hotel with excellent location.

The hotel was awesome we were very pleased with our stay. However, 2 of the 4 pillow cover had chocolate or make-up on them. It was not a washed stain, it was fresh. With that it made us question the cleanliness of the room. They replaced bedding promptly but it was still gross...

Posted by , from MI on Jul 8, 2017

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3 out of 5

Great location. Pleasant decor.

Pros: Great location in Chicago. Close to so much. Has a Corner Bakery downstairs, so it was convenient to get an easy breakfast, coffee, or treat.
Cons: Work on service. Both in number of adequately trained staff, and attitude of staff to be welcoming and accommodating.
Location: Awesome location. Museums, shopping, theater, skyscrapers, boat tours, Navy Pier, people watching.
First time staying at the London House Chicago. Upon pulling up to the front, I had to get out of the passenger seat to ask someone if we could valet. I felt like this should be assumed since we are pulling up to a hotel. The doormen seemed flat. Nice enough, but didn't strike the feeling like we were welcome and they were available for assistance. We were told WiFi was included, but we had trouble getting hooked in. A few calls and texts, and we decided to forget about it. The heat in the room didn't seem to work. Not a problem on the days the outside temp. was above 60 degrees, but a problem when it was 30. We were checking out the next day, so we just dealt with it. I didn't want to feel like loosing out of private time while someone was fixing our thermostat. We had drinks and bites at the lobby bar as well as the outside terrace, and the restaurant. Food and drinks were good. Service seemed lacking. Like they didn't have enough staff for the patrons.

Posted by , from Naperville on Nov 22, 2016

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5 out of 5

Great room. Great staff.

First time at this hotel and it's definitely someplace I'd go back too. Room was nice and bigger than expected. Staff was always available and willing to accommodate any needs. A pleasant stay all around.

Posted by on Nov 21, 2016

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5 out of 5
Great new hotel, miles above the nearby hard rock and substantially more reasonably priced than the langham

Posted by on Sep 11, 2016

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About the LondonHouse Chicago, Curio Collection by Hilton

Location 85 East Wacker Drive, Chicago, IL 60601

Property Features

LondonHouse Chicago, Curio Collection by Hilton offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury LondonHouse Chicago, Curio Collection by Hilton. Parking is available for a fee. A complete renovation of LondonHouse Chicago, Curio Collection by Hilton was completed in 2016. This 4.5-star Chicago hotel is smoke free.

  • 452 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 2 bars or lounges
  • 13 conference rooms
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 2016
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.3 km / 18.8 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: State Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

LondonHouse Chicago, Curio Collection by Hilton offers 452 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with first-run movies and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LED television
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.

Bridges - This cocktail bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

LH22 - This rooftop bar serves light fare only. Open select days.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

LH Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 26.00 per person (approximately)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • LondonHouse Chicago Curio Collection Hilton Hotel
  • LondonHouse Chicago Curio Collection Hilton
  • LondonHouse Curio Collection Hilton

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.