4.8 out of 5

"Loews was great! Had one mishap but during checkout the manager overheard my conversation with the attendant and immediately wanted to hear what happe ... " More

By a verified traveler on Wed 29 Aug 2018

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Hotel Description

4.5-star luxury hotel near Millennium Park

Heart of Chicago

Within a 10-minute walk of this Near North Side hotel, you'll find Tribune Tower and Wrigley Building. Also, Navy Pier is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the indoor pool and unwind at the poolside bar and bar/lounge.

Free Internet, iPod docks

The 400 guestrooms offer free WiFi and free wired Internet, iPod docks, and 24-hour room service. Other amenities include flat-screen TVs, minibars, and premium bedding.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117 per night

Suite (Chicago Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 2 Double Beds, Corner (Roll In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Loews Chicago Hotel ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Loews Chicago Hotel

Everyone (11)
5 out of 5
Loews was great! Had one mishap but during checkout the manager overheard my conversation with the attendant and immediately wanted to hear what happened. Although this was nothing of great importance but the very concerned hotel manager made us feel that no matter how small an issue she would address it. She graciously compensated some items on our bill for our inconvenience. She didn’t need to do that but she she insisted, how kind!!! She took our issue seriously and I am sure that it will not happen to anyone else. Excellent service recovery. Will always have wonderful things to say about Loews and will definitely stay again.

Posted by on Aug 29, 2018

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4 out of 5
Only thing I didn't like was the lamp on the side of the bed closest to the window didn't work and the funny little LED lamp on the snakey contraption (is that supposed to be a reading light???) flickered, so I assume it wasn't working right either. Otherwise good clean room that met my need.

Posted by on May 8, 2018

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Comment from Hotel Management

May 9, 2018 by Christian H. Hansen, General Manager

Thank you for choosing Loews Chicago. While we are pleased to learn that you enjoyed your stay overall, we're sorry to learn that both the lamp and reading light in your room were not working properly. Our team is happy to correct these issues for our guests. Please let us know if you experience anything like this in the future. Again, thank you for staying with us. We look forward to welcoming you back soon.

4 out of 5

Pretty good

Second stay here. I like the hotel. This stay we had some issues with the minbar, room service, and billing. I spoke to the front desk and they took care of my issues 3 different issues) but as I stood in line to checkout I overheard 2 other guests complaining with issues as well. Just be sure to check your bill upon departure. Nice comfortable rooms as long as you can request a good view.

Posted by , from lexington on Jan 3, 2018

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Comment from Hotel Management

Jan 8, 2018 by Christian H. Hansen, General Manager

Dear niki, thank you for taking the time to share feedback regarding your recent visit to Loews Chicago. The challenges experienced during your stay are concerning. We pride ourselves on our ability to provide a best-in-class experience, although it is clear we missed the mark during your stay. I hope you will accept our apologies as well as our assurances that we will correct the shortcomings you noted. Again, thank you for your review. We hope you will give us another opportunity to serve you again in the future.

5 out of 5
Perfect location. Room very well arranged great view of the lake

Posted by on Dec 11, 2017

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Comment from Hotel Management

Dec 11, 2017 by Christian H. Hansen, General Manager

Dear Guest, thank you for choosing the Loews Chicago Hotel. We are so pleased to learn that you enjoyed y our stay with us and that you really liked our perfect location and well-appointed guestroom with its great view. Again, thank you for staying with us. We look forward to welcoming you back soon.

5 out of 5

Celeb status

I truly loved this hotel. I felt like a celebrity...I can't wait to go stay again

Posted by , from NC on Jul 11, 2017

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Comment from Hotel Management

Jul 12, 2017 by Christian H. Hansen, General Manager

Dear zee, thank you for choosing the Loews Chicago Hotel. We are so pleased to learn that you loved the hotel and felt like a celebrity. We look forward to your next visit.

5 out of 5
Great location, classy place, outstanding staff, room service food was excellent.

Posted by on Apr 16, 2017

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Comment from Hotel Management

Apr 18, 2017 by Christian H. Hansen, General Manager

Dear Guest, thank you for choosing the Loews Chicago. We are so pleased to learn that you enjoyed your stay and really liked our great location, outstanding service and excellent food. We look forward to welcoming you back soon.

5 out of 5

Everything perfect about this hotel!

Pros: Everything! The room, bed, bathroom - gorgeous! The fitness center, lap pool, lounge - excellent!
Cons: I can't think of anything that needed improvement. We just wished we could have stayed longer!
Location: Right in the heart of shopping, close to Soldier Field.
This is definitely the nicest hotel I have stayed in. The rooms were gorgeous and extremely roomy and comfortable. The fitness center and indoor lap pool were top notch. The lounge had excellent food for a great price, and the staff made us feel so at home. We didn't want to leave!

Posted by , from Culpeper, VA on Dec 29, 2016

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Comment from Hotel Management

Jan 3, 2017 by Christian H. Hansen, General Manager

Dear Danielle, thank you for choosing the Loews Chicago Hotel. We are so pleased to learn that you enjoyed every aspect of your stay and that you really liked our comfortable guestrooms, convenient location and friendly team. Again, thank you for staying with us. We look forward to welcoming you back soon.

5 out of 5

In Chicago for the American Public Health Associat

Location: The hotel is 7 minutes away from Michigan Ave, the heart of DT Chicago. There is a Wholefoods and a Walgreens just around the corner.
This is an excellent hotel in all respects, the staff are super friendly, the room is wonderfully clean, spacious, and quiet, and the hotel is a 7 minute walk from Michigan Ave. I highly recommend it!

Posted by , from San Francisco on Nov 6, 2015

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Comment from Hotel Management

Nov 10, 2015 by Christian

Thank you so much for all the compliments in your review of the Loews Chicago Hotel. We take our guest’s feedback very seriously and we are so happy to read that you had a wonderful experience here with us. We can’t wait to see you again soon. Many thanks, Christian Hansen General Manager Loews Chicago Hotel

5 out of 5

Great Staff, Great Location

We loved this hotel! It is upscale, but very friendly even to my rambunctious 5 year old. we would return again and again

Posted by on Sep 1, 2015

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Comment from Hotel Management

Sep 3, 2015 by Christian

Thank you so much for all the compliments in your review for the new Loews Chicago Hotel. We take great pride in providing world-class service to each and every single one of our guests! Sincerely, Christian Hansen - General Manager, Loews Chicago Hotel

5 out of 5

Nice Hotel with Terrific view of the Chicago River

Pros: Location - centrally located and close to many major attractions and river cruises. The views from the corner Grand Rooms are spectacular.
Cons: New facility. I liked all the special touches and conveniences that were available.
Location: When you don't feel like going out to diner, there is a wholefoods store just a block away with just about everything you would to snack on.
I spent 3 nights at Loews while attending a conference at the Sheraton in June, 2015. This is a newer hotel with easy access to many major attractions. I had a corner grand room that was awesome with spectacular views of the Chicago river and downtown skyline. The room was very clean, comfortable and spacious. Staff was nice, friendly and helpful. Glad I chose this hotel and would highly recommend it for business, family vacation or just weekend getaway. IFloLA

Posted by , from Los Angeles on Jul 12, 2015

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Comment from Hotel Management

Jul 16, 2015 by Christian

Thank you so much for all the compliments in your review of the Loews Chicago Hotel. I will be certain to pass along all your comments and we hope to see you again soon. Many thanks, Christian Hansen General Manager Loews Chicago Hotel

Renovations + Closures

The following facilities will be closed during the winter:

  • Bar/Lounge

Property Features

Loews Chicago Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 25717 square feet (2389 square meters) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Loews Chicago Hotel. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 14 levels
  • 10 conference rooms
  • 25717 sq ft of conference space
  • 2389 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1 km / 0.6 mi)
  • Metro station: Grand Station (Red Line) (0.9 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Loews Chicago Hotel offers 400 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves and refrigerators can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Loews Chicago Hotel has a restaurant on site.

Streeterville Social - This rooftop bar specializes in American cuisine and serves dinner and light fare. Open select days.

ETA Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.

Starbucks - This coffee shop serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, facials, and body treatments.

  • Deep tissue massage
  • Number of treatment rooms 3
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property's seasonal rooftop lounge will be open every summer through fall only, weather permitting. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 35 per person (approximately)
  • Self parking fee: USD 44.00 per day
  • Valet parking fee: USD 69.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Refrigerator fee: USD 25.00 per stay
  • In-room microwave fee: USD 25.00 per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Loews Chicago Hotel
  • Loews Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.