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4.7 out of 5

"Great experience overall! The room and common areas were impecably clean. We’ll definitely come back. " More

By a verified traveler on Sun 13 Mar 2022

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Hotel Description

4.5-star luxury hotel near Chicago Riverwalk

Heart of Chicago

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Chicago Riverwalk and Michigan Avenue. Grant Park and Navy Pier are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$249* Per night/room Jul 7 - Jul 8

Premium Room, 1 King Bed, Accessible (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 2 Double Beds, Corner (Roll In Shower)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Room, 2 Double Beds, Accessible (Hearing Accessible)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Loews Chicago Hotel ratings based on 24 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Loews Chicago Hotel

Everyone (8) Couples (8) Family (7)
5 out of 5
Great experience overall! The room and common areas were impecably clean. We’ll definitely come back.

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 13, 2022 by Alex

Dear Antonio, thank you so much for staying with Loews Chicago Hotel. We are thrilled to hear you had a great stay. We appreciate the 5 star review, and we hope to see you soon!

1 out of 5

Posted by on Feb 6, 2022

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5 out of 5
Everything was spotless. No strange odors in the rooms. The staff was so friendly and polite. They were organized and helpful.

Posted by on Jan 25, 2022

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Comment from Hotel Management

Jan 25, 2022 by Koba

Thank you for staying with us and rating our property. We hope to see you again soon!

5 out of 5
Friendly staff, willing to accommodate all

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 6, 2021 by Emma

Dear Mr. Gregory, Thank you for choosing Loews Hotel Chicago. We are delighted for the 5 star rating and ecstatic you had a wonderful stay. We hope to see you again soon!

4 out of 5

Posted by on Aug 7, 2021

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5 out of 5
Great central location; accommodating staff; beautiful room with awesome view. My only complaint was that you had to request daily housekeeping, which I did not know. Also lack of room service after 9 pm

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 26, 2021 by Koba

Thank you for taking the time to submit a review about your stay at the Loews Chicago Hotel. We appreciate the feedback. We hope to see you again very soon.

4 out of 5
Our room had great views of the city and was very clean.

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 17, 2021 by Thomas

Thank you for the review and we are happy you found the hotel to be clean. We hope you will return soon

5 out of 5
Right by the Chicago River and Michigan Avenue so you can walk wherever you need to go. Would def stay there again next time we are in Chicago. They do need to update their comp WiFi though

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 17, 2021 by Thomas

Thank you for the review and we are happy you are considering staying the future. We look forward to welcoming you back

5 out of 5

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 17, 2021 by Thomas

Thank you for the positive review and taking the time to fill out the survey. We look forwards to seeing you soon

5 out of 5
The hotel is a great location. We were able to walk to many different attractions.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 5, 2021 by Loews Hotels

Thank you for staying with us! We are so glad you've enjoyed your stay.

Property Features

Loews Chicago Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 25717 square feet (2389 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Loews Chicago Hotel. Parking is available for a fee. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 14 levels
  • 10 conference rooms
  • 25717 sq ft of conference space
  • 2389 sq m of conference space
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.9 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Loews Chicago Hotel offers 400 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

  • Separate bedroom
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekends from 7:00 AM and 11:00 AM.

Loews Chicago Hotel has a restaurant on site.

Streeterville Social - This rooftop bar specializes in American cuisine and serves dinner and light fare. Open select days.

ETA Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.

Starbucks - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's seasonal rooftop lounge will be open every summer through fall only, weather permitting.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night

The resort fee includes:

  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 30 and USD 45 per person (approximately)
  • Valet parking fee: USD 73 per day (in/out privileges)
  • Nearby parking fee: USD 50 per day (800 ft away)
  • Pet fee: USD 100.00 per accommodation, per stay
  • In-room microwave fee: USD 25.00 per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Loews Chicago Hotel
  • Loews Chicago
  • Loews Chicago Hotel Hotel
  • Loews Chicago Hotel Chicago
  • Loews Chicago Hotel Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.