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4.5 out of 5

"I did not like the bathroom. There is no locking door (just a sliding door). " More

By a verified traveler on Sun 17 Nov 2019

Hotel Description

4.5-star luxury hotel near Chicago Riverwalk

Central Chicago getaway

At this The Loop hotel, you'll be well placed to visit Chicago Riverwalk and Grant Park, both within a 5-minute walk. Chicago Theatre and Millennium Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and valet parking. Enjoy the indoor pool and perks like free WiFi.

Free WiFi, flat-screen TVs

In addition to free WiFi, the 334 guestrooms offer 24-hour room service and flat-screen TVs. Other amenities include minibars, coffee/tea makers, and free weekday newspapers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$187* Per night/room Jun 15 - Jun 16

Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Radisson Blu Aqua Hotel Chicago ratings based on 37 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson Blu Aqua Hotel Chicago

Everyone (21) Couples (4) Family (7)
3 out of 5
I did not like the bathroom. There is no locking door (just a sliding door).

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 22, 2019 by Jim M, General Manager

Thank you for your review. Your feedback regarding the bathroom is highly appreciated as we are always searching for ways to improve. We hope for the opportunity to welcome you again soon.

3 out of 5
Very noisy hotel. We could hear people in the halls all throughout the night. Could have just been the location of our room i suppose. Hotel location was excellent though.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 14, 2019 by Jim M, General Manager

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize that you were able to hear others in the hall from your guest room. Your feedback helps us prevent situations such as this in the future. We hope for another opportunity to exceed your expectations.

5 out of 5

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Jim Marino, General Manager

Thank you for staying with us and providing feedback. We are excited that you enjoyed your stay and look forward to welcoming you back in the future.

5 out of 5
Nice pool, would be nicer if there was a small area for the dog to hang, away from pool and jacuzzi.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Marta Kozlowska, Assistant Front Office Manager

Thank you for your feed back, that is a great suggestion. Have you checked out the beautiful dog park behind the property? Hope to see you back soon!

4 out of 5
Overall, our stay was very good. The location is safe and conveniently located. The outdoor pool was amazing! The staff went above and beyond and were extremely friendly. The only reason I did not give this hotel 5 stars was because there was a big ball of hair on the bathroom floor that I had to clean up. The balcony door was left unlocked and I felt like that was a little unsafe. I was surprised there were no robes in the room for being a nicer hotel. And DO NOT eat at the restaurant downstairs in the hotel. The food wasn't good. The drinks weren't any better. And the service was sooooo slow. They brought my meal out 15 minutes before the rest of my party. Honestly, it was the worst dining experience we've ever had in Chicago. Such a waste of time and money. Awful.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Jim Marino, General Manager

Thank you for staying with us and providing feedback. We are sorry that the restaurant did not deliver the experience you were looking for but will continue to train and improve our service.

5 out of 5
We really appreciated the comfortable seating in the lobby. I didn't like pay parking as a guest perhaps validate parking.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 14, 2019 by Jim Marino, General Manager

Thank you for staying with us. We are excited that you enjoyed you stay and look forward to welcoming you back soon.

4 out of 5
Nice hotel, layout of room somewhat ackward, bathroom too small for 2 people.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Jim Marino, General Manager

Thank you for staying with us and providing feedback about your stay. We always strive to improve and look forward to welcoming you back again soon.

5 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Jim Marino, General Manager

Thank you for staying with us. We are excited that you enjoyed your stay and look forward to welcoming you back.

5 out of 5
Our trip was great and we would gladly go back and encourage others to stay here.

Posted by , from Toledo on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Jim Marino, General Manager

We are thrilled that you enjoyed your stay with us and look forward to welcoming you back soon.

4 out of 5
Indoor Pool was freezing, everything else was great!

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Anthony

Thank you for taking the time to share your recent experience at the Radisson Blu Aqua Hotel, Chicago with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional service. We do apologize for the pool not being as hot as you would have liked. I will dispatch my engineers to the pool to ensure there are no lasting issues. On behalf of our entire staff at Radisson Blu Aqua Hotel, Chicago we thank you for your business and we hope to see you again when your travels bring you back to the area!

About the Radisson Blu Aqua Hotel Chicago

Location 221 N Columbus Dr, Chicago, IL 60601

Renovations + Closures

This property is closed from 31 March 2020 to 14 June 2020 (dates subject to change).

The property is closed between 31 March and 30 April.

Property Features

Radisson Blu Aqua Hotel Chicago offers its guests an indoor pool, an outdoor pool, a 24-hour health club, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 28000 square feet (2601 square meters) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the luxury Radisson Blu Aqua Hotel Chicago. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 334 guestrooms or units
  • 18 levels
  • 28000 sq ft of conference space
  • 2601 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30 km / 18.6 mi)
  • Train station: Millennium Station (0.6 km / 0.4 mi)
  • Metro station: Randolph-Wabash Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Radisson Blu Aqua Hotel Chicago offers 334 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Refrigerator available
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Radisson Blu Aqua Hotel Chicago has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour nearby
  • Basketball on site
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

  • Number of treatment rooms 2

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Pets allowed (no fees)
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay
  • Resort fee: USD 29.36 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 75 per person (approximately)
  • Self parking fee: USD 51 per night
  • Valet parking fee: USD 72 per night (in/out privileges)
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Hotel Chicago
  • Chicago Aqua Hotel
  • Chicago Hotel Aqua
  • Chicago Radisson Blu
  • Chicago Radisson Blu Aqua
  • Hotel Aqua Chicago
  • Radisson Blu Aqua
  • Radisson Blu Aqua Chicago
  • Radisson Blu Aqua Hotel
  • Radisson Blu Aqua Hotel Chicago
  • Radisson Blu Aqua Chicago
  • Radisson Blu Aqua Hotel Chicago Hotel
  • Radisson Blu Aqua Hotel Chicago Chicago
  • Radisson Blu Aqua Hotel Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.