Level Chicago - River North

4.0 star property
4-star hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Seasonal outdoor pool
Junior Room, 2 Bedrooms | Terrace/patio
Premium bedding, pillowtop beds, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪15 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 669 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1025 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Room, 2 Bedrooms

  • 824 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the neighborhood

Chicago

City center retreat .Your stay at this Downtown Chicago hotel places you within 2 miles (3 km) of Michigan Avenue and Chicago Riverwalk. Willis Tower and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 3 min walk - 0.2 miles
  • Michigan Avenue - 13 min walk - 0.7 miles
  • Chicago Theatre - 14 min walk - 0.8 miles
  • Chicago Riverwalk - 15 min walk - 0.8 miles
  • Millennium Park - 19 min walk - 1.0 mile

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Al's #1 Italian Beef - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk

About this property

Level Chicago - River North

4-star hotel near Michigan Avenue
Level Chicago - River North offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Level Chicago - River North also features barbecue grills, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 99 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open May 01 and close September 30.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

How close is Level Chicago - River North to the airport?

Level Chicago - River North is 11.6 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Level Chicago - River North?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Level Chicago - River North on Apr 26, 2026 start from $265, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Level Chicago - River North have an airport shuttle?

Airport shuttle services are not available at Level Chicago - River North.

How close is Level Chicago - River North to the beach?

This hotel is 1.4 mi (9-min drive) from Ohio Street Beach and 2.3 mi (11-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Level Chicago - River North offer free breakfast?

Level Chicago - River North does not offer free breakfast.

Is there a casino at Level Chicago - River North?

No, there is no casino at this hotel, but Bally's Casino Chicago (13-min walk) is nearby.

What time is check-in at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Level Chicago - River North?

Free parking is not available at this hotel. Self parking is available for USD 68.30 per night.

Does Level Chicago - River North have a pool?

Level Chicago - River North features a seasonal outdoor pool.

Does Level Chicago - River North have a spa?

There are no spa services available at this hotel.

How close is Level Chicago - River North to downtown Chicago?

Level Chicago - River North is 1 mi away from Chicago.

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 957 reviews
Rating 8 - Good. 123 out of 957 reviews
Rating 6 - Okay. 57 out of 957 reviews
Rating 4 - Poor. 29 out of 957 reviews
Rating 2 - Terrible. 36 out of 957 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marija

Stayed 2 nights in Jan 2026

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Patrick D

The charge me for a tv that was broke already when I checked inside the room the day I checked out they charge me $400 dollars for damage room and I didn’t break nothing inside the room
Stayed 3 nights in Jan 2026

10/10 Excellent

Gracie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Would come again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Adelina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great stay!! Affordable and has great amenities. Beautiful 'hotel' rooms that feel like condos. Such great views, and the front desk staff was incredible. Ericka particularly was very helpful. I will be planning to stay here again!
Stayed 1 night in Jan 2026

8/10 Good

Patrick D

Stayed 4 nights in Jan 2026

10/10 Excellent

Patrick D

Nice rooms great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Roman

Liked: Property conditions & facilities, room comfort
The Room Had Everything You Could Need . Great Service,and Ice In The Fridge .
Stayed 1 night in Jan 2026

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new, everything inside the suite is new and exceptionally clean. It is very quiet and located very close to Miracle mile ( Michigan) street.
Stayed 6 nights in Dec 2025

8/10 Good

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was adequate but never felt like they honestly cared. Sat outside waiting for 30 mins for the night person to come open the garage door. Safe was locked with a code so i couldn't use it. Keys kept deprogramming. The room was great, perfect for what i need and that's the main focus for me.
Stayed 1 night in Jan 2026

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Sydnee

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick D

Liked: Cleanliness
Great rooms
Stayed 4 nights in Jan 2026

2/10 Terrible

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Emilie

Stayed 14 nights in Oct 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely love staying here! It’s fantastic every time!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Irwin

Stayed 1 night in Dec 2025

10/10 Excellent

Zanita

Liked: Cleanliness, amenities, property conditions & facilities
I Loved everything about this stay
Stayed 1 night in Dec 2025

10/10 Excellent

Heather, Dowagiac

Stayed 1 night in Dec 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Al

Stayed 1 night in Dec 2025

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 3 nights in Dec 2025

10/10 Excellent

Deavion

Stayed 1 night in Dec 2025