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The Westin Michigan Avenue Chicago

4.5 star property
4.5-star luxury hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for The Westin Michigan Avenue Chicago

View from room
Lobby lounge
Meeting facility
Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
909 North Michigan Ave, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Water Tower Place
    ‪2 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(93 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 395 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

View from room

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 395 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • 395 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

  • 325 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Hearing Accessible)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 2 Double Beds (Hearing Accessible)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The Drake

Downtown Chicago
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,386 reviews
$126 nightly
The price is $148
Jan 11 - Jan 12
Total with taxes and fees
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About the neighborhood

Chicago

Central Chicago getaway .At this Downtown Chicago hotel, you'll be well placed to visit Michigan Avenue and State Street, both within a 5-minute walk. Also, Lake Michigan is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 miles
  • Water Tower Place - 2 min walk - 0.1 miles
  • 875 North Michigan Avenue - 2 min walk - 0.1 miles
  • 360 CHICAGO - 2 min walk - 0.1 miles
  • Northwestern Memorial Hospital - 5 min walk - 0.3 miles

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Millennium Knickerbocker Lobby Bar - ‬2 min walk
  • ‪Cloudbar • 360 Chi•Ca•Go - ‬1 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Doc B's Fresh Kitchen - ‬2 min walk

About this property

The Westin Michigan Avenue Chicago

4.5-star luxury hotel near Michigan Avenue
The Westin Michigan Avenue Chicago offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 20 meeting rooms. Event space at this hotel measures 36820 square feet (3421 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury The Westin Michigan Avenue Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 752 guestrooms or units
  • 27 levels
  • 36820 sq ft of conference space
  • 3421 sq m of conference space
  • Built in 1963
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.

Similar properties

Bar (on property)
Omni Chicago Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,665 reviews
$184 nightly
The price is $216
Jan 7 - Jan 8
Total with taxes and fees
Omni Chicago Hotel

Property amenities

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 79 per day)
  • Limited onsite valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

Frequently asked questions

How close is The Westin Michigan Avenue Chicago to the airport?

The Westin Michigan Avenue Chicago is 13.9 mi (35-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Michigan Avenue Chicago?

As of Jan 5, 2026, prices found for a 1-night stay for 2 adults at The Westin Michigan Avenue Chicago on Jan 19, 2026 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Michigan Avenue Chicago have an airport shuttle?

Airport shuttle services are not available at The Westin Michigan Avenue Chicago.

How close is The Westin Michigan Avenue Chicago to the beach?

This hotel is a short 5-minute walk from Oak Street Beach and 1.6 mi (8-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does The Westin Michigan Avenue Chicago offer free breakfast?

Free breakfast isn’t offered at The Westin Michigan Avenue Chicago, but cooked-to-order breakfast is offered for a fee of between USD 10 and 30 for adults, USD 10 and 30 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Westin Michigan Avenue Chicago?

No, there is no casino at this hotel, but Bally's Casino Chicago (11-min walk) is nearby.

What time is check-in at The Westin Michigan Avenue Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Westin Michigan Avenue Chicago?

Free parking is not available at this hotel. Valet parking is available for USD 79 per day.

Does The Westin Michigan Avenue Chicago have a pool?

The Westin Michigan Avenue Chicago does not have a pool.

Does The Westin Michigan Avenue Chicago have a restaurant?

Yes, there is a restaurant on site.

Does The Westin Michigan Avenue Chicago have a spa?

This hotel has a spa, which features body scrubs, facials, and massages.

How close is The Westin Michigan Avenue Chicago to downtown Chicago?

The Westin Michigan Avenue Chicago is 1.5 mi away from Chicago.

The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 699 out of 1099 reviews
Rating 8 - Good. 238 out of 1099 reviews
Rating 6 - Okay. 88 out of 1099 reviews
Rating 4 - Poor. 37 out of 1099 reviews
Rating 2 - Terrible. 37 out of 1099 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Joseph Mario

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was small but cozy The resort fee is ridiculous! No pool, no nothing!
Stayed 1 night in Nov 2025

8/10 Good

Hamod, EAST HILLS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel
Stayed 3 nights in Jul 2025

4/10 Poor

Jasmine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Coming from Canada, we expected our 6 nights stay in the Chicago Magnificent Mile Westin to be equally good, if not better—but it felt only a notch above a motel. The hallways had an unpleasant odor, unclean, smelly carpeting, and clearly needed upgrading. Basic amenities like a tea kettle was missing, cofee machine was located in the washroom (!), and housekeeping service was inattentive. The toiletries were of poor quality, and despite our room overlooking rooftops, it was priced the same as rooms with much better views. Overall, a disappointing experience that didn’t live up to the Westin name.
Stayed 6 nights in Sep 2025

6/10 Okay

Gisella

Stayed 3 nights in Sep 2025

10/10 Excellent

Elaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Marc

Traveled with family
Clean room. Early check in. Good location. Bathroom is outdated. Water pressure not great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Reeba

Liked: Cleanliness, staff & service
One bad part -drain in tub very slow. Called to fix it but even afterwards still slow. Also room was not cleaned one day, had to call to get it done.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I woke up this morning with terrible vertigo, but that wasn't your fault. I left my hat in the dining room, and it was there the next morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Teal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Janeen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Nitesh

Stayed 6 nights in Jun 2025

2/10 Terrible

Concetta

Traveled with family
They give our room key to strangers and at one o'clock in the night, when we went back to our room and open the door we found two people inside.
Stayed 2 nights in Sep 2025

8/10 Good

Tashiyra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city view rooms are great. Even though the hotel is in a busy area, the street it’s on is fairly quiet and has little traffic going through it. The hotel is conveniently placed and everything was walking distance. They also offered a credit for any service upon arrival along with free excursion activities. The only thing I’d change is having a microwave in the room so I didn’t waste as much food.
Stayed 4 nights in Aug 2025

10/10 Excellent

JD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, si pudieran cambiar las regaderas estaría mejor.
Stayed 4 nights in Aug 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was very clean.
Stayed 3 nights in Aug 2025

4/10 Poor

Jon

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was wonderful across the board. Issues were with the mattress and a maintenance issue with the shower drain. The mattress was very different than at other Westin properties and did not have a heavenly bed feel and nor did the pillows. Not sure if other rooms have been updated / refreshed, but ours was very dated and likely needs to be fully refurbished. The drain issue was addressed same day which was appreciated, but really should not have been something that occurred and for a guest to discover. Location is good for shopping, some museums, some touristy attractions, but there are likely other locations to stay in the general area with more activities in a shorter walk. Would stay again if we have a need in this area and could be guranteed best in class bedding.
Stayed 4 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Location was why we liked the hotel. The staff and service was subpar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk to Lakeshore Drive and many bars/restaurants. Be mindful that you will be charged $25 resort fee per day. However, this is redeemed by availing of bar or restaurant on location.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Kristen

Stayed 3 nights in Jul 2025

8/10 Good

Jasmine

Stayed 4 nights in Sep 2025