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The Westin Michigan Avenue Chicago

4.5 star property
4.5-star luxury hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for The Westin Michigan Avenue Chicago

View from room
Lobby lounge
Restaurant
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Pet friendly
  • Gym
  • Breakfast available

Explore the area

View in a map
909 North Michigan Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Club Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed

  • 325 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 395 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • 395 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds

7.8 out of 10
Good
(21 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom

  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(70 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 395 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(86 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Transfer Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Non Smoking

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chicago

Central Chicago getaway .At this Downtown Chicago hotel, you'll be well placed to visit Michigan Avenue and Water Tower Place, both within a 5-minute walk. Also, Lake Michigan is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 miles
  • Water Tower Place - 2 min walk - 0.1 miles
  • Chicago Riverwalk - 19 min walk - 1.0 mile
  • Millennium Park - 2 min drive - 1.1 miles
  • Navy Pier - 4 min drive - 1.6 miles

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Auntie Anne's - ‬2 min walk
  • ‪Doc B's Fresh Kitchen - ‬2 min walk
  • ‪Benihana - ‬1 min walk

About this property

The Westin Michigan Avenue Chicago

4.5-star luxury hotel near Michigan Avenue
The Westin Michigan Avenue Chicago offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 20 meeting rooms. Event space at this hotel measures 36820 square feet (3421 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury The Westin Michigan Avenue Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 752 guestrooms or units
  • 27 levels
  • 36820 sq ft of conference space
  • 3421 sq m of conference space
  • Built in 1963
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 79 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.22 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

Frequently asked questions

How close is The Westin Michigan Avenue Chicago to the airport?

The Westin Michigan Avenue Chicago is 13.9 mi (35-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Michigan Avenue Chicago?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at The Westin Michigan Avenue Chicago on Sep 4, 2025 start from $125.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Michigan Avenue Chicago have an airport shuttle?

Airport shuttle services are not available at The Westin Michigan Avenue Chicago.

How close is The Westin Michigan Avenue Chicago to the beach?

This hotel is a short 5-minute walk from Oak Street Beach and 1.3 mi (9-min drive) from Ohio Street Beach. Don't forget your sunscreen!

Does The Westin Michigan Avenue Chicago offer free breakfast?

Free breakfast isn’t offered at The Westin Michigan Avenue Chicago, but cooked-to-order breakfast is offered for a fee of between USD 10 and 30 for adults, USD 10 and 30 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Westin Michigan Avenue Chicago?

No, there is no casino at this hotel, but Bally's Casino Chicago (11-min walk) is nearby.

What time is check-in at The Westin Michigan Avenue Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Westin Michigan Avenue Chicago?

Free parking is not available at this hotel. Valet parking is available for USD 79 per day.

Does The Westin Michigan Avenue Chicago have a pool?

The Westin Michigan Avenue Chicago does not have a pool.

Does The Westin Michigan Avenue Chicago have a restaurant?

Yes, there is a restaurant on site.

Does The Westin Michigan Avenue Chicago have a spa?

This hotel has a spa, which features body scrubs, massages, and facials.

How close is The Westin Michigan Avenue Chicago to downtown Chicago?

The Westin Michigan Avenue Chicago is 1.5 mi away from Chicago.

The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1013 reviews
Rating 8 - Good. 213 out of 1013 reviews
Rating 6 - Okay. 80 out of 1013 reviews
Rating 4 - Poor. 31 out of 1013 reviews
Rating 2 - Terrible. 36 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were spectacular!
Stayed 3 nights in Jul 2025

10/10 Excellent

Wade

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Cristina

Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Maritza, Chicago

Disliked: Property conditions & facilities
Location is excellent. The beds and pillows were uncomfortable. Pillows were like bricks. When I asked the front desk for a change of pillows, I was told there were none to be had.
Stayed 5 nights in May 2025

10/10 Excellent

Melanie Ryan

Stayed 1 night in May 2025

10/10 Excellent

Siniara

Traveled with partner, Traveled with family
Liked: Amenities
Beautiful hotel! Great area, great staff! Having a Starbucks in the hotel is extremely convenient. Parking was easy and the garage is close. I enjoyed my stay.
Stayed 3 nights in May 2025

10/10 Excellent

Kaitlyn Itaty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and I was able to go to all the main attractions at a walking distance.
Stayed 2 nights in May 2025

8/10 Good

Kurt

Stayed 2 nights in May 2025

10/10 Excellent

Kiki

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Kaitlin

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Had a corner room with 2 beds. Went to lay down in one of them the first night and there was hair and cough drops in the bed. The furniture needs to be repaired/upgraded. It was not in good condition. For the price, there are better hotels in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had classes at the John Hancock Center. This hotel was directly across the street! The staff were nice. Dining was a little confusing as there is one entrance for breakfast and a different entrance for the same restaurant for dinner. I would definitely stay here again!
Stayed 3 nights in Mar 2025

4/10 Poor

Fernanda

Stayed 1 night in May 2025

10/10 Excellent

Dieynaba

Traveled with family
Liked: Amenities
Staff were very nice and always available. Food is great. I would suggest adding other meat for breakfast because some people don’t eat pork. Both the bacon and sausage were pork so I could not eat it. I did enjoy the rest of breakfast. I will recommend this hotel and visit it again in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the details that go into making the stay comfortable. Robes, beds, amenities offered to stay on track with wellness goals
Stayed 1 night in May 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at the Westin

We had a great stay at the Westin Michigan Avenue in Chicago. The staff were very friendly, helpful, and professional. The room was excellent, the hotel restaurant and bar were great, and the valet/bell staff were friendly and helpful.
Stayed 3 nights in May 2025

6/10 Okay

Tamara

Traveled with group
Liked: Cleanliness, staff & service
I love Westin, but this property is very dated. The bed was old and lumpy. The staff was kind enough to let us change rooms, but the beds in the second room were only marginally better. The pillows and bedding were also not “Heavenly”. It’s such a bummer to see the signature Westin quality drop so much. The Dearfield location is the same.
Stayed 3 nights in May 2025

10/10 Excellent

Florensia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tiarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was ok, though overpriced especially when the unexpected destination fee was added to the price. Did not meet my expectations of a Westin Hotel.
Stayed 3 nights in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

alexandra

Stayed 1 night in Mar 2025

10/10 Excellent

Jacquelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms. The staff was friendly and very accommodating.
Stayed 1 night in Apr 2025