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The Westin Michigan Avenue Chicago

4.5-star property
909 North Michigan Ave, Chicago, IL 1-855-201-7819

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4.0 out of 5
Very good!
See all 16 Travelocity Reviews

"Near everything I wanted to do . The cleaning crew was very nice and polite. Wish I had a better view from my room since it was my first time in a Chi ... " More

By a verified traveler on Wed 31 Jul 2019

Points Of Interest

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Hotel Description

4.5-star luxury hotel near John Hancock Center

Central Chicago getaway

At this Near North Side hotel, you'll be well placed to visit John Hancock Center and Water Tower Place, both steps away. Michigan Avenue and Chicago Water Tower are also within half a mile (1 km).

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 20 conference rooms, 24-hour business center, and valet parking. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Comfy beds, WiFi

The 752 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while microwaves and coffee/tea makers offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and LCD TVs with cable channels.

Room, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Michigan Avenue Chicago ratings based on 16 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Michigan Avenue Chicago

Everyone (15) Couples (1) Family (2)
4 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by LK

Thank you for your feedback!

4 out of 5
Near everything I wanted to do . The cleaning crew was very nice and polite. Wish I had a better view from my room since it was my first time in a Chicago. Told them that when I check in but still got a view of a brick wall :(

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Jacqueia Y - Front Desk Manager

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Location and access to whatever you are searching for in Chicago top my list

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 4, 2019 by Jacqueia Y - Front Desk Manager

Thank you for staying with us! We appreciate your feedback!

4 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 23, 2019 by LK

Thank you for your feedback!

5 out of 5

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 23, 2019 by Jacqueia Y.

Thank you for staying with us! We appreciate your feedback.

4 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

May 16, 2019 by LK

Thank you for your feedback!

4 out of 5
Great stay rooms are nice but have minor issues like tile in shower cracked but worked fine. The rain shower was nice.

Posted by , from MN on Sep 17, 2018

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2 out of 5
I am a spg member and was not given the choice to get internet. I stayed in the Denver Westin and was given free internet because of being a SPG member. Our room was by the service elevator which could be heard in our room through out the day and night. It cost 71.00 extra to park our car in their garage. Although the room was clean and neat I feel the service could have been much better upon arrival and departure. I will say the restaurant The Grill was excellent with excellent service.

Posted by on Aug 12, 2018

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4 out of 5
Nice hotel on North end of Michigan Ave close to lakeshore

Posted by on Jul 30, 2018

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4 out of 5

Great room

My room was very clean with a beautiful view. The staff was nice and very helpful. The only issue i had was the room i initially had wasn’t ready when i got there but overall i had a great experience at the hotel

Posted by , from chicago on Jan 2, 2018

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About the The Westin Michigan Avenue Chicago

Location 909 North Michigan Ave, Chicago, IL 60611

Renovations + Closures

This property is closed from May 22 2020 to April 5 2021 (dates subject to change).

Property Features

The Westin Michigan Avenue Chicago offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 36820 square feet (3421 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Westin Michigan Avenue Chicago. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 752 guestrooms or units
  • 27 levels
  • 36820 sq ft of conference space
  • 3421 sq m of conference space
  • Built in 1963
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Midway Intl. Airport (MDW) (22.4 km / 13.9 mi)
  • Train station: Millennium Station (3.1 km / 1.9 mi)
  • Metro station: Chicago Station (Red Line) (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2016.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The Grill on the Alley - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Spa Services

Body Rituals has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 76 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Chicago Avenue
  • Westin Michigan
  • Westin Michigan Avenue Chicago
  • Westin Michigan Hotel
  • Westin Michigan Hotel Chicago Avenue
  • Westin Michigan Avenue Chicago Hotel
  • The Westin Michigan Avenue Chicago Hotel Chicago
  • Westin Chicago
  • Westin Michigan Ave Hotel Chicago
  • Chicago Westin
  • The Westin Michigan Avenue Chicago Hotel
  • The Westin Michigan Avenue Chicago Chicago
  • The Westin Michigan Avenue Chicago Hotel Chicago

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.