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Palmer House a Hilton Hotel

4.0 star property
Historic hotel near Millennium Park

Choose dates to view prices

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Indoor pool
Point of interest
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • Breakfast available

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • Millennium Park
    ‪3 min walk‬
  • Art Institute of Chicago
    ‪5 min walk‬
  • Grant Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room business center

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 247.6 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

In-room business center

Deluxe Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 2 Double Beds

  • 249 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 1 King Bed

  • 247.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business center

Premium 2 Double Mobility Accessible (Tub)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room business center

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room business center

Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business center

Room, Non Smoking (Roll-in Shower)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business center

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • 1000 sq ft
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room -1 King Bed

In-room business center

Deluxe Room -1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

  • 1000 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room - 1 King Bed

In-room business center

Deluxe Room - 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room business center

Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business center

Premium 2 Bed 2 Bath - 1 Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor, No Bed)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Chicago Marriott Downtown Magnificent Mile

Downtown Chicago
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, 1,000 reviews
The price is $284
includes taxes & fees
$242 per night
May 26 - May 27
Chicago Marriott Downtown Magnificent Mile

About the neighborhood

Chicago

City center stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Millennium Park and Art Institute of Chicago. Cloud Gate and Chicago Theatre are also within half a mile (1 km).

What's nearby

  • Millennium Park - 3 min walk - 0.2 miles
  • Art Institute of Chicago - 5 min walk - 0.3 miles
  • Chicago Theatre - 8 min walk - 0.4 miles
  • Willis Tower - 11 min walk - 0.6 miles
  • Grant Park - 14 min walk - 0.8 miles

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Historic hotel near Millennium Park
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Palmer House a Hilton Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 1641 guestrooms or units
  • 23 levels
  • 130000 sq ft of conference space
  • 12077 sq m of conference space
  • Built in 1873
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Hilton Chicago

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,809 reviews
The price is $235
includes taxes & fees
$200 per night
May 9 - May 10
Hilton Chicago

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.00 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 45.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

How close is Palmer House a Hilton Hotel to the airport?

Palmer House a Hilton Hotel is 12.5 mi (27-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on May 26, 2025 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palmer House a Hilton Hotel have an airport shuttle?

Airport shuttle services are not available at Palmer House a Hilton Hotel.

How close is Palmer House a Hilton Hotel to the beach?

This hotel is 1.6 mi (6-min drive) from Ohio Street Beach and 2.2 mi (7-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Palmer House a Hilton Hotel offer free breakfast?

Free breakfast isn’t provided at Palmer House a Hilton Hotel, but to-go breakfast is offered for a fee of between USD 15 and 30 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 6:30 AM to noon.

Is there a casino at Palmer House a Hilton Hotel?

No, there is no casino at this hotel, but Bally's Casino Chicago (17-min walk) is nearby.

What time is check-in at Palmer House a Hilton Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Palmer House a Hilton Hotel?

Free parking is not available at this hotel. Self parking is available for USD 57 per night, and valet parking for USD 85 per night.

Does Palmer House a Hilton Hotel have a pool?

Palmer House a Hilton Hotel features an indoor pool. Guests can enjoy pool access from 5:30 AM to 9:00 PM.

Does Palmer House a Hilton Hotel have a restaurant?

Palmer House a Hilton Hotel is home to Lockwood Lobby Bar, which features American cuisine and happy hour.

Does Palmer House a Hilton Hotel have a spa?

Pamper yourself with a day at The Spa at PH, where you can enjoy facials, body scrubs, and body wraps.

How close is Palmer House a Hilton Hotel to downtown Chicago?

Palmer House a Hilton Hotel is 0.2 mi away from Chicago.

Palmer House a Hilton Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 943 out of 1706 reviews
Rating 8 - Good. 336 out of 1706 reviews
Rating 6 - Okay. 212 out of 1706 reviews
Rating 4 - Poor. 122 out of 1706 reviews
Rating 2 - Terrible. 93 out of 1706 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randi

The hotel was beautiful! The staff were helpful and friendly. The room was clean and quiet! Wonderful place to stay in Chicago!
Stayed 2 nights in Apr 2025

10/10 Excellent

Randi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful! All staff were helpful, the room was clean and quiet! Wonderful place to stay in the city!

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palmer is our favorite place to stay when coming into the city. Very clean. Professional and super friendly staff. Always look forward to our time here!
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Palmer House is an excellent experience
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Limited bar/dining access.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd or 4th stay at Palmer House. It is now one of my most favorite places to stay. Its always been clean. The staff are extremely friendly. I love the "feel" when you come into the lobby. Its historical. It FEELS grand when you walk in. But its not pretentious. It feels like you have stepped into a special piece of history. I would recommend this hotel for anyone who wants to experience Chicago and its history, who wants something special and unique. Look at the pictures.on the wall, The ceilings etc. The Lakewood is also.an amazing place.to.eat.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marguerite

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some rooms hear the chicago subway passing by, so mention quiet when you ask for a room
Stayed 3 nights in Jan 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Room comfort
I booked a king room, but when I arrived, they told me they had oversold the king room and "upgraded" me to an accessible room with a king bed. The room had a shower curtain, and the shower was so small that as soon as you were in it, the curtain stuck to you the entire shower. Overall, a pretty uncomfortable experience. Beautiful inside the lobby, the rooms themselves leave a lot to be desired.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great location for Art Museum and Symphony Center

The Palmer House is a beautiful building with many offerings. This was my first stay since we usually stay at The Allegro or Silversmith. Unless the price was right, I probably wouldn’t choose to stay here again. The boutique feel is overrun by the Hilton brand and there were too many small things that added up quickly. A closet wall sprayed with some sort of brown liquid, wallpaper peeling off in the bathroom, a loose screw on top of the toilet. Too many kids and a less than satisfactory in-room breakfast experience made for an overall underwhelming stay in my opinion. To be fair, I did receive an email explaining how software issues affected communications regarding breakfast service and that items were removed from the bill, which was appreciated. Perhaps my expectations were too high due to my excitement at staying at this historic building, but there are other choices in downtown Chicago that hit the mark for me. On a positive note, the waitstaff in the Lockwood Restaurant was outstanding. Attentive, genuine and warm, they made the entire trip. The prix fixe menu was great and it was a nice opportunity to try the famous Palmer House brownie. The Front Desk staff was friendly and helpful.
Stayed 1 night in Jan 2025

2/10 Terrible

Louis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly rude during every interaction. I will never be staying at a Hilton property again
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Staff & service, room comfort

Wonderful hotel, redo the rooms!

The service is wonderful and the lobby and gym are amazing. The rooms are very comfortable but are tired and dated. Peeling wall paper, light switches from the 1960’s, dated furniture, stand along mini fridge from my college dorm room, bathroom tile that has been there probably 50 years, drilled into and patched many times, etc…. You get the idea. It’s an historic hotel, but the rooms aren’t antique or quaint. They’re just old and desperately need a redo.
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful and comfortable

Everything you can imagine for your comfort! Like a luxury sedan if it was a hotel. Gorgeous place with a variety of restaurant options. You will not regret staying here!
The ceiling in the lobby.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Room service was quite good, hotel staff were friendly, room was clean and comfortable
Stayed 2 nights in Jan 2025

8/10 Good

Karen Haviland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jan 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

David

Business traveler

Poor room selection because Hotels.com

When I book with Hotels.com I always get a crumby room, by elevator, no view etc. Also I get no points. I have to remember booking with Hotels.com is a detriment.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, a lot of additional fees upon check-in though. Would have felt better if those fees were included upon booking to know the overall cost.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dora

Traveled with partner, Traveled with family
Liked: Staff & service
Beautiful building.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
cold in Chicago
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Architecture was incredible. Best cocktails I've had in a long time in the lobby
Stayed 1 night in Jan 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice room, kind of small bathroom, but it’s an old building. Everything was good until last night when the neighbor was talking very loud around 9-10pm and then again around 3-6am. Walls are pretty thin. The Potters house was under construction so not many food options. Millers Pub next door is awesome though!! And not as pricey as Longwood for dinner. Overall nice stay
Stayed 2 nights in Jan 2025