4.3 out of 5

"From the minute I entered the hotel up to my last few minutes on site, I had nothing but great experiences with staff, the facility and the food. My r ... " More

By a verified traveler on Wed 30 May 2018

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Hotel Description

4-star historic hotel near Art Institute of Chicago

City center retreat

Your stay at this The Loop hotel places you within 6 miles (10 km) of Art Institute of Chicago and Millennium Park. Willis Tower and Chicago Theatre are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this historic hotel. Traveling on business? Take advantage of the business center, express check-in, and valet parking. You'll appreciate the health club, bar/lounge, and laundry facilities.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1641 guestrooms also offer WiFi and TVs with cable channels. Room service, free newspapers, and video-game consoles are also available.

Room, 1 Double Bed, Non Smoking (Hip & Historic)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$96 per night

Room, 1 King Bed, Non Smoking (Hip & Historic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible, Business Lounge Access (Bathtub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking (Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Palmer House a Hilton Hotel ratings based on 370 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palmer House a Hilton Hotel

Everyone (54) Couples (2) Family (3)
4 out of 5
Property has historical significance and a much better experience and feel then a standard cookie cutter hotel

Posted by on Feb 17, 2019

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2 out of 5
The room was very small for the price paid and really had no features that made it good...

Posted by on Feb 16, 2019

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5 out of 5
We truly enjoyed our stay at this charming hotel. We literally walked less than 600 feet to the theatre for the play, and were able to walk to the Art Institute as well as restaurants for dinner. The Shedd and Field Museum are short cab rides away. Everyone was very helpful and accommodating. We will be back.

Posted by on Feb 11, 2019

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2 out of 5
It would've been nice if there was valet or hotel personnel to direct us when we got to the hotel. I had to run into hotel with my car in the street to figure out where to park. There was no fridge space in room for a few waters I brought-no microwave or coffee. Most of hotels have these simple amenities. Wifi was not free and no free breakfast. Would probably not stay here again

Posted by on Feb 4, 2019

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2 out of 5
Hotel is dated. Bathroom was claustrophobic, difficult to enter and use. No Coffee in Room. Coffee in Hotel was excessively expensive. There were insufficient staff at check in time.

Posted by on Jan 20, 2019

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5 out of 5

Posted by on Jan 15, 2019

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5 out of 5

Posted by on Jan 13, 2019

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4 out of 5
CIBC Theater, shopping and several dining options.

Posted by on Jan 12, 2019

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5 out of 5
Great space and VERY cool lobby and bar area. The only downside is that there aren't in-room coffeemakers. A first-world problem, yes, but it would've been nice to caffeinate first thing in the morning.

Posted by on Jan 7, 2019

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5 out of 5
Great location. Great ambience. Beautiful tree in lobby....very festive!

Posted by on Dec 29, 2018

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About the Palmer House a Hilton Hotel

Location 17 E Monroe St, Chicago, IL 60603

Renovations + Closures

The property will be renovating from 13 February 2019 to 31 October 2019 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

The following facilities will be closed from 13 February 2019 to 31 October 2019 (dates subject to change):

  • Swimming pool
  • Spa tub

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Business amenities include a business center and limo/town car service. Event space at this hotel measures 110000 square feet (10219 square meters) and includes conference space. A spa tub, a sauna, and multilingual staff are also featured at the business-friendly Palmer House a Hilton Hotel. Parking is available for a fee.

  • 1641 guestrooms or units
  • 25 levels
  • 110000 sq ft of conference space
  • 10219 sq m of conference space
  • Built in 1872
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.8 km / 18.5 mi)
  • Train station: Millennium Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Palmer House a Hilton Hotel offers 1641 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Palmer House a Hilton Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The Palmer House a Hilton Hotel's 10,000-square-foot health club (surcharge) features a fitness center with free weights and cardiovascular and strength-training equipment, personal trainers, an indoor pool and exercise classes.

This Hilton hotel is a mile from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, 1.5 miles away, is popular for sunbathing and swimming in the summer. Within six miles of the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Balance Spa offers massages, facials, and beauty services. This full-service health spa includes 12 treatment rooms and a hair salon.

  • Number of treatment rooms 12
  • Minimum age to access spa is 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 75 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 11 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 46.00 per night
  • Valet parking fee: USD 82.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Refrigerator fee: USD 40 per stay
  • In-room microwave fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Palmer
  • Hilton Palmer House
  • House Hilton
  • Palmer Hilton
  • Palmer Hilton House
  • Palmer House
  • Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer House Hilton Hotel
  • Palmer House Hilton Hotel Chicago
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of America.