City center stay
At this Downtown Chicago hotel, you'll be within a 5-minute walk of Art Institute of Chicago and Millennium Park. Chicago Theatre and Willis Tower are also within half a mile (1 km).
Full-service spa, dining
A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 77 conference rooms, business center, and valet parking. Enjoy the indoor pool and perks like free WiFi.
Jun 26, 2022 by EO
Dear Mark, Thank you for your recent stay with us here at The Palmer House. We do appreciate your feedback. Best Regards. Ericka
Mar 6, 2022 by EO
Dear Laura, Thank you for your recent stay with us her at The Palmer house we apricate you and hope to be able to welcome you back soon. Best Regards, Ericka
Mar 6, 2022 by EO
Dear Patrisia, Thank you for your recent stay with us here at The Palmer House we appreciate guest like yourself and your feedback will be notated. Best Regards, Ericka
Feb 22, 2022 by EO
Dear Thomas, Thank you for your recent stay with us. We are pleased that you enjoyed your stay and our history. We hope to be able to welcome you back soon. Best Regards, Ericka
Feb 16, 2022 by EO
Dear Mark, Thank you for your recent stay with us here at the Palmer House. We are pleased you enjoyed your stay and we hope to be able to see you again on a future stay in the city. Best Regards, Ericka
Feb 13, 2022 by EO
Dear Kirsten, Thank you for your recent stay with us here at The Palmer House. We do apologize that your recent stay was not satisfactory due to issues that you had. We hope to be able to welcome you back again. Best Regards, Ericka
Aug 23, 2021 by JJ
Dear Anonymous, We are very pleased you chose Palmer House for your accommodations and our sincere apologies for the issues you experienced in your guest bathroom. We hope that we were able to take care of that while you were on property as our team members are always able to assist and ensure our guests are comfortable while at the Palmer House. We look forward to having you back as our guest in the future. Best regards, Justin
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center, coworking spaces, and limo/town car service are available. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. A sauna, spa services, and multilingual staff are also featured at the business-friendly Palmer House a Hilton Hotel. For a fee, parking is available. This 4-star Chicago hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Self parking (surcharge) , Valet parking (surcharge)
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM and 11:00 AM.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Balance Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
The spa is open daily. Guests under 13 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Historic Hotels of America.