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"Nice hotel. Great location. Friendly staff. " More

By a verified traveler on Sun 30 Jan 2022

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Hotel Description

4-star hotel near John Hancock Center

Central Chicago getaway

You'll be steps from John Hancock Center and within a 10-minute walk of Museum of Contemporary Art with a stay at this Downtown Chicago hotel. Millennium Park and Navy Pier are also within 2 miles (3 km).

Business services

This hotel features a bar/lounge, free WiFi in public areas, and a library. Traveling for business? Take advantage of the express check-in, express check-out, and conference space. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$149* Per night/room Jul 5 - Jul 6

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Millennium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Millennium Knickerbocker Chicago ratings based on 45 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Millennium Knickerbocker Chicago

Everyone (22) Couples (12) Family (9)
2 out of 5
Excellent location, very cute lobby, elevators, and room. Issues 1st. When checking in the hotel says they did not receive my pre check in information. (Perhaps that’s a website issue) 2nd. Thin walls, when the door shut in the next room over. The entire wall and headboard shook. 3rd. Was told due to Covid19 the fitness center would be closed. Other hotels near by have sign-in assigned times for guests. 4th. The website/pre-check in/out website says a request for a late check out is @ 2PM for $25 however it’s subject to availability. And I would be notified of the status of that. I never was notified and was told it was $50. When I mentioned the website stating $25 I was told that price hadn’t been approved.

Posted by on Mar 26, 2022

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Comment from Hotel Management

Mar 27, 2022 by BN

Thank you for staying with us and we apologize for the inconvenience caused. We will address your concern. Front Office Manager

5 out of 5
Nice hotel. Great location. Friendly staff.

Posted by , from LAKE VILLA on Jan 30, 2022

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Comment from Hotel Management

Jan 30, 2022 by BN

Thank you for choosing to stay with us and we are delighted that you have thoroughly enjoyed your stay. We look forward to seeing you again soon. Front Office Manager

5 out of 5
Location and price were great.

Posted by on Nov 22, 2021

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Comment from Hotel Management

Nov 22, 2021 by BN

Thank you for staying with us and your 5-Star review. We look forward to seeing you again soon. Front Office Manager

5 out of 5
loved this hotel! the location is fantastic!! you can walk downtown Chicago and enjoy a morning run by the lake and river walk!

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by BN

Thank you for staying with us and your 5-Star review. We are glad you have thoroughly enjoyed your stay. We look forward to seeing you again soon. Front Office Manager

3 out of 5
Sent a text message to complete information prior to arrival. Did that and when I arrived was asked /required to do it all again. Redundant. No room cleaning, espythe bathroom on Saturday. No fresh towels. Call to front desk for fresh towels was ignored

Posted by , from AKRON on Nov 7, 2021

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Comment from Hotel Management

Nov 8, 2021 by BN

We apologize for the inconvenience caused and will address your concern. Front Office Manager

3 out of 5

Posted by on Nov 1, 2021

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2 out of 5
The floors were stained and the overall quality of the room was poor for the price. Also the water was flying every direction in the shower.

Posted by on Sep 26, 2021

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Comment from Hotel Management

Sep 26, 2021 by BN

Thank you for staying with us and your feedback. Please approach our front desk for assistance and we apologize for the inconvenience caused. Front Office Manager

5 out of 5

Posted by on Sep 22, 2021

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4 out of 5
Parking isn’t the best but it’s Chicago

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 20, 2021 by BN

Thank you for staying with us and your feedback. We look forward to seeing you again soon. Front Office Manager

4 out of 5
Great location.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Aug 30, 2021 by BN

Thank you for choosing to stay with us and we hope to see you again soon. Front Office Manager

About the Millennium Knickerbocker Chicago

Location 163 East Walton Place, Chicago, IL 60611

Property Features

As a guest of Millennium Knickerbocker Chicago, you'll find a library, tour/ticket assistance, and multilingual staff. Event space at this hotel measures 4961 square feet (461 square meters) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Millennium Knickerbocker Chicago also features concierge services, complimentary newspapers in the lobby, and laundry facilities. This 4-star Chicago hotel is smoke free.

  • 306 guestrooms or units
  • 14 levels
  • 4961 sq ft of conference space
  • 461 sq m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Transport

  • Train station: Millennium Station (2.5 km / 1.6 mi)
  • Metro station: Chicago Station (Red Line) (0.8 km / 0.5 mi)

Room Amenities

Millennium Knickerbocker Chicago offers 306 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Knickerbocker
  • Millennium Knickerbocker Chicago
  • Millennium Knickerbocker Hotel
  • Millennium Knickerbocker Hotel Chicago
  • Chicago Millennium Knickerbocker Hotel
  • Knickerbocker Hotel Chicago
  • Millennium Knickerbocker Chicago Hotel
  • Millennium Knickerbocker Chicago Hotel
  • Millennium Knickerbocker Chicago Chicago
  • Millennium Knickerbocker Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.