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4.2 out of 5

"Great location and staff. The rooms and hallways need updating - especially the carpeting! " More

By a verified traveler on Tue 24 Jul 2018

Hotel Description

4-star hotel near John Hancock Center

City center stay

You'll be steps from John Hancock Center and within a 10-minute walk of Museum of Contemporary Art with a stay at this Near North Side hotel. Navy Pier and Millennium Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, a library, and express check-in are also on offer.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 306 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free WiFi, minibars, and TVs with cable channels.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90 per night

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Millennium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Millennium Knickerbocker Chicago ratings based on 200 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Millennium Knickerbocker Chicago

Everyone (55) Couples (3)
4 out of 5
It was good - service, staff, geographic location and nice restaurant downstairs. Nothing unique though.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 18, 2019 by Niek

thank you for your review

4 out of 5
Character and charm, good location, great bar and wonderful bartender and all staff great.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 4, 2019 by Management Team

I am happy that you choose to stay with us and that your stay was a great one. I would kindly ask that you share your feedback on Trip Advisor so that other guests can know of the great experience you had! Thank you for taking the time to leave us valuable feedback, we look forward to welcoming you back to Millennium Knickerbocker when your travels ever bring you to Chicago.

4 out of 5
The hotel was nice and the staff was friendly. I think that there should be some vending machines on the floors.

Posted by on Feb 11, 2019

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Comment from Hotel Management

Feb 12, 2019 by Niek

thank you for your review

5 out of 5
Great experience. We stayed with you last year as well and that was also a very positive experience.

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 14, 2019 by Niek

Thank you for your review

5 out of 5

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 3, 2019 by Niek

Thank you for your review

5 out of 5
Staff was wonderful! Aabsolutely delicious breakfast.Hotel convenient to Michigan Avenue. Always stay here for our December visit!!

Posted by , from Atlanta on Dec 24, 2018

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Comment from Hotel Management

Dec 24, 2018 by Niek Mestdagh

Thank you so much for the great review and we are looking forward to welcome you back

4 out of 5
Grand old hotel, we’ll maintained. Sure wish it had a dinner restaurant, although you can get a decent meal at the bar. The rooms are a little small but that’s to be expected in an older property. Great beds!

Posted by on Nov 27, 2018

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Comment from Hotel Management

Nov 28, 2018 by Niek

Thank you for your review

2 out of 5
Great location by the lake, Michigan Avenue, old warn hotel, beds and pillows uncomfortable, insufficient lighting in room, bathroom, parts of hallway smell of mildew.

Posted by , from Chicago on Sep 30, 2018

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Comment from Hotel Management

Oct 30, 2018 by Marcus

Thank you so much for your feedback and i am very sorry you did not enjoy your stay with us. I will use this as a tool for us to get better and share with my team. Thank you Marcus Lipsey

3 out of 5

Review of Knickerbocker Hotel

Pros: location and price
Cons: brighter light bulbs; fix beside lamp that is tilting off of its base; exhaust fan in bath
Location: downtown chicago nearby; can do anything (shop, walk, tours, museums, cruises on lake michigan).
PROS: Close to downtown; taxis available; very comfortable bed. CONS: Room needs brighter lighting (LED?); exhaust fan in bathroom; A/C that works efficiently; and housekeeping that stays out when the Privacy Placard is displayed.

Posted by , from Massachusetts on Jul 28, 2018

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3 out of 5
Great location and staff. The rooms and hallways need updating - especially the carpeting!

Posted by on Jul 24, 2018

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About the Millennium Knickerbocker Chicago

Location 163 East Walton Place, Chicago, IL 60611

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Millennium Knickerbocker Chicago. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 306 guestrooms or units
  • 14 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.5 km / 18.3 mi)
  • Train station: Millennium Station (1.9 km / 1.2 mi)
  • Metro station: Chicago Station (Red Line) (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Millennium Knickerbocker Chicago offers 306 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.

Millennium Knickerbocker Chicago has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Valet parking fee: USD 67 per night (in/out privileges)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25 per day
  • Facilities fee: USD 10 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Knickerbocker
  • Millennium Knickerbocker Chicago
  • Millennium Knickerbocker Hotel
  • Millennium Knickerbocker Hotel Chicago
  • Chicago Millennium Knickerbocker Hotel
  • Knickerbocker Hotel Chicago
  • Millennium Knickerbocker Chicago Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.