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The Royal Sonesta Chicago Downtown

4.0 star property
Art Deco hotel near Chicago Riverwalk

Choose dates to view prices

Photo gallery for The Royal Sonesta Chicago Downtown

Ballroom
Creator video - submitted by TravelerAaron
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
71 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed (State, Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (State, Hearing)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 960 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 1500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (State)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, River View

Fridge, coffee/tea maker

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 960 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Columbus)

Fridge, coffee/tea maker

Studio, 1 King Bed (Columbus)

7.0 out of 10
Good
(2 reviews)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(104 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Royal)

Fridge, coffee/tea maker

Superior Suite, 1 King Bed (Royal)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Family)

  • 780 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(12 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(29 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Hearing)

Fridge, coffee/tea maker

Superior Suite, 1 King Bed (Hearing)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Fitness)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Fitness)

  • 780 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

Fridge, coffee/tea maker

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 780 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (LaSalle)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (LaSalle)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(49 reviews)
  • 450 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Royal, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, River View

9.4 out of 10
Exceptional
(46 reviews)
  • 500 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1700 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 1700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

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  • Pool
  • Free WiFi
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4.5 out of 5, Wonderful, 1,669 reviews
$101 nightly
The price is $119
Jan 25 - Jan 26
Total with taxes and fees
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About the neighborhood

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and within a 5-minute walk of Michigan Avenue. Also, Millennium Park is within half a mile (1 km) and Grant Park is within 2 miles (3 km).

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.1 miles
  • Michigan Avenue - 2 min walk - 0.1 miles
  • Chicago Theatre - 3 min walk - 0.2 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Grant Park - 13 min walk - 0.7 miles

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬1 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬4 min walk
  • ‪Chicago Brewhouse - ‬2 min walk
  • ‪The Terrace at Trump - ‬4 min walk
  • ‪O'Briens Riverwalk Cafe - ‬3 min walk

About this property

The Royal Sonesta Chicago Downtown

Art Deco hotel near Chicago Riverwalk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 18 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Royal Sonesta Chicago Downtown. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 39 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Breakfast, lunch, dinner served; American cuisine
The Royal Sonesta Chicago River North
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  • Free WiFi
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Jan 24 - Jan 25
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 4 miles (USD 58 per night)
  • Valet parking on site (USD 78 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 78 per night (in/out privileges)
  • Offsite parking fee: USD 58 per night (4 mi away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    The property is professionally cleaned.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

Frequently asked questions

How close is The Royal Sonesta Chicago Downtown to the airport?

The Royal Sonesta Chicago Downtown is 13.2 mi (33-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Sonesta Chicago Downtown?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chicago Downtown on Jan 19, 2026 start from $125.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Sonesta Chicago Downtown have an airport shuttle?

Airport shuttle services are not available at The Royal Sonesta Chicago Downtown.

How close is The Royal Sonesta Chicago Downtown to the beach?

This hotel is 1 mi (9-min drive) from Ohio Street Beach and 1.8 mi (10-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does The Royal Sonesta Chicago Downtown offer free breakfast?

The Royal Sonesta Chicago Downtown does not offer free breakfast.

Is there a casino at The Royal Sonesta Chicago Downtown?

No, there is no casino at this hotel, but Bally's Casino Chicago (9-min walk) is nearby.

What time is check-in at The Royal Sonesta Chicago Downtown?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Royal Sonesta Chicago Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 78 per night.

Does The Royal Sonesta Chicago Downtown have a pool?

The Royal Sonesta Chicago Downtown does not have a pool.

Does The Royal Sonesta Chicago Downtown have a restaurant?

The Royal Sonesta Chicago Downtown is home to Hoyt's Chicago, which features American cuisine and happy hour.

Does The Royal Sonesta Chicago Downtown have a spa?

There are no spa services available at this hotel.

How close is The Royal Sonesta Chicago Downtown to downtown Chicago?

The Royal Sonesta Chicago Downtown is 0.7 mi away from Chicago.

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2524 out of 3248 reviews
Rating 8 - Good. 431 out of 3248 reviews
Rating 6 - Okay. 152 out of 3248 reviews
Rating 4 - Poor. 58 out of 3248 reviews
Rating 2 - Terrible. 83 out of 3248 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

john

Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 4 nights in Oct 2025

10/10 Excellent

Farid, São Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff and perfect location
Stayed 3 nights in Oct 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning wasn’t working well
Stayed 4 nights in Oct 2025

10/10 Excellent

Kaitlyn

Stayed 6 nights in Oct 2025

10/10 Excellent

Anne

Traveled with family
Liked: Amenities
Amazing. Everything was wonderful
Stayed 3 nights in Oct 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Stayed 7 nights in Oct 2025

10/10 Excellent

Haven

Traveled with partner
Liked: Cleanliness, staff & service
This was the best hotel I ever stayed at! I did not want to leave. It was very clean and the cleaning staff was attentive and thorough. The staff at the desk were friendly and knowledgeable, and never acted disgruntled or impatient. The bellhops were excellent and trustworthy and anticipated our needs. The hotel was just beautiful and clean in the lobby with boutique atmosphere and art. The room was spacious with comfortable bed and furnishings. The coffee was excellent and the bathroom felt luxurious. We just loved everything! The restaurant food was great quality and not overpriced. And, our location downtown couldn’t be better, near Riverwalk and Michigan Avenue. We thoroughly enjoyed our stay. Thank you, Sonesta!
Stayed 4 nights in Sep 2025

10/10 Excellent

Carma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Andrea

Liked: Staff & service, amenities, property conditions & facilities
Nice but the pictures make it look fancier. It was comparable to a Hilton Garden Inn. The one in New Orleans is incredible.
Stayed 2 nights in Sep 2025

8/10 Good

Kamyski

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people, clean and friendly!
Stayed 2 nights in Oct 2025

10/10 Excellent

Hesen

Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service across the board. Clean and efficient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great! The staff is horrible!!! They remade our bed with dirty sheets. The staff lied on me! Taman was unprofessional and accused me of recording a staff member changing the dirty sheets!!! It was absolutely deplorable!!! I’ll never stay at any Royal Sonesta in any city!!! The restrooms were mid clean!!! The staff had no information nor helpful with information regarding the city!!! This was the worse stay off all my travels!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Thank you again!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Oswald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms were amazing!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mitchell, Lansdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and spacious. The hotel is in a great location, right near the Riverwalk and steps from Michigan Ave. Definitely a good choice for your visit to Chicago
Stayed 4 nights in Oct 2025

10/10 Excellent

Dashia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! A great first experience in Chicago!
Stayed 2 nights in Oct 2025