4.1 out of 5

"This hotel was very nice and in a good location. Very convenient. The coffee shop in the lobby could have used a few more workers and when we checked ... " More

By a verified traveler on Mon 16 Jul 2018

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Hotel Description

4-star eco-friendly hotel near Chicago Riverwalk

Central Chicago getaway

A stay at this The Loop hotel places you steps from Michigan Avenue Bridge and within a 5-minute walk of Chicago Riverwalk. Chicago Theatre and Millennium Park are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 4 restaurants, 2 bars/lounges, and health club are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, limo/town car service, and express check-in are also on offer.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 2019 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. IPod docks, minibars, and room service are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105 per night

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite (Millennium Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Chicago ratings based on 279 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Chicago

Everyone (63) Couples (1) Business (2) Family (3)
4 out of 5
Close to the river, walking distance to alot of fun things to do.staff was most helpful, they are what made our stay the best

Posted by on Mar 15, 2019

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Comment from Hotel Management

Mar 18, 2019 by Hyatt Regency Chicago

Thank you so much for staying with us!

5 out of 5
staff was awesome..... didn't like that there was only one bathroom sink and no space to spread out toiletries

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 11, 2019 by Hyatt Regency Chicago

Thank you for staying with us!

5 out of 5
Great facility! Love the location, bar and restaurants in first and second floor!

Posted by on Feb 19, 2019

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Comment from Hotel Management

Feb 19, 2019 by Hyatt Regency Chicago

Thank you for staying with us!

2 out of 5
Employees don’t really speak to you. Only cleaning staff greet you

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 24, 2019 by HRC

Thank you for taking the time out of your day to share your feedback! We would like to address your concerns so please feel free to send over contact information so we can reach out for more details.

5 out of 5

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 14, 2019 by Hyatt Regency Chicago

Thank you for staying with us!

3 out of 5
Only 1 of the 4 restaurants in the hotel were open and the menu at the one that was open had little options.

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 14, 2019 by Hyatt Regency Chicago

Thank you for your sharing your feedback. We will review with our staff.

5 out of 5

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 8, 2019 by Hyatt Regency Chicago

Thank you for staying with us!

4 out of 5
We had a good view. It was clean and the hotel is very big and has bars and restaurants.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by HRC

Thank you for taking the time out of your day to share your feedback!

1 out of 5

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by HRC

Thank you for taking the time out of your day to share your feedback!

5 out of 5

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 31, 2018 by HRC

Thank you for taking the time out of your day to share your feedback!

About the Hyatt Regency Chicago

Location 151 East Wacker Dr, Chicago, IL 60601

Property Features

There are 4 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and limo/town car service are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 228000 square feet (21182 square meters) and includes conference space. A health club, a terrace, and tour/ticket assistance are also featured at the eco-friendly Hyatt Regency Chicago. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 2019 guestrooms or units
  • 36 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 228000 sq ft of conference space
  • 21182 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.7 km / 18.4 mi)
  • Train station: Millennium Station (0.6 km / 0.4 mi)
  • Metro station: Randolph-Wabash Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Chicago offers 2019 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Stetsons Modern Steak - This restaurant serves dinner only.

American Craft Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

BIG Bar - This bar serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Market Chicago - This café serves breakfast and light fare. Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

The on-site fitness center at the Hyatt Regency Chicago provides treadmills, stationary bikes, strength-training equipment, and free weights.

The hotel is four blocks from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, one mile away, is popular for sunbathing and swimming in the summer. Canoeing, kayaking, and rowing equipment can be rented from the Lincoln Park Boathouse, three miles away. Five miles from the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 8 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 30 per person (approximately)
  • Valet parking fee: USD 69.00 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hyatt
  • Chicago Hyatt Regency
  • Chicago Regency
  • Chicago Regency Hyatt
  • Hyatt Chicago
  • Hyatt Chicago Regency
  • Hyatt Regency Chicago
  • Hyatt Regency Hotel Chicago
  • Regency Chicago
  • Regency Hyatt Chicago
  • Hyatt Regency Chicago Hotel Chicago
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.