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4.3 out of 5

"Clean cozy room; great bar and restaurant. " More

By a verified traveler on Sun 13 Jun 2021

Hotel Description

4-star hotel near Willis Tower

Chicago retreat

Your stay at this Near West Side hotel places you within 2 miles (3 km) of Willis Tower and University of Illinois Chicago. Chicago Riverwalk and Chicago Theatre are also within 2 miles (3 km).

Dining options, 3 bars/lounges

This smoke-free hotel features 2 restaurants, 3 bars/lounges, and a poolside bar. Enjoy the seasonal outdoor pool and perks like free WiFi. A restaurant, a 24-hour front desk, and a coffee shop are also provided.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 182 guestrooms also offer free WiFi and MP3 docks. Other amenities include LED TVs, room service, and rainfall showerheads. Housekeeping is available on request.

Snug

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$169* Per night/room Aug 15 - Aug 16

Roomy

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cosy

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hoxton Chicago ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hoxton Chicago

Everyone (3) Couples (2) Family (2)
5 out of 5
Clean cozy room; great bar and restaurant.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 20, 2021 by Mikaela, Front Office Manager

So glad to hear you had a great time! See you again.

1 out of 5
This place not only had a bloody pillow, but left old coffee mugs with old coffee and creamer inside. Not sure how long it was there from before but it was already rotting. The staff was great and understanding and gave us a new room. But later on that day, we flipped over the pillow only to find the same exact pillow we complained about. I am so disgusted and extremely disappointed with my experience. Not only did the staff not clean, but they put us at risk. We ended up in a third room, only to find small curly hairs on the floor in the bathroom and then stepped on a shard of glass. This has to be my worst experience at a hotel.

Posted by on Aug 16, 2020

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Comment from Hotel Management

Sep 8, 2020 by Sarah

Hey Anonymous, Thanks for sharing a bit about your experience. From my understanding you have already been in contact with our on property team. We recognize this level of service is not typical for The Hoxton, Chicago and are deeply sorry for any inconveniences you experienced. Best,

5 out of 5

Posted by on Mar 6, 2020

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5 out of 5

Posted by on Feb 26, 2020

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5 out of 5
Terrific location— great price— wonderful staff !!

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 25, 2019 by The Hox

Thank you so much for your review.Come back to stay with us again soon.

5 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 16, 2019 by Jared Sawyer

Thank you so much for your review. We hope to welcome you back in the not too distant future.

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. There are 5 meeting rooms available. The Hoxton Chicago also features a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 182 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Chicago Union Station (1.2 km / 0.8 mi)
  • Metro station: Clinton Station (Green Line) (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hoxton Chicago offers 182 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

  • Separate bedroom
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • LED television
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Cira - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Lazy Bird - Onsite piano bar. Open daily.

Cabre - This restaurant specializes in Peruvian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Coffee Bar - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 12

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 70 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hoxton Chicago Hotel
  • Hoxton Hotel
  • Hoxton Chicago
  • Hotel The Hoxton Chicago Chicago
  • Chicago The Hoxton Chicago Hotel
  • Hotel The Hoxton Chicago
  • The Hoxton Chicago Chicago
  • Hoxton
  • The Hoxton Chicago Hotel
  • The Hoxton Chicago Chicago
  • The Hoxton Chicago Hotel Chicago

You should know

  • The seasonal pool will open in May and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.