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4.5 out of 5

"We enjoyed how close everything was within walking distance " More

By a verified traveler on Sun 03 Mar 2024

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Hotel Description

4-star hotel near Grant Park

Downtown Chicago stay

A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and a 5-minute walk from Michigan Avenue. Chicago Theatre and Millennium Park are also within half a mile (1 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Express check-in, express check-out, and dry cleaning are also on offer.

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$109* Per night/room Mar 31 - Apr 1

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Kitchenette (One Room)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

River Hotel ratings based on 40 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for River Hotel

Everyone (16) Couples (9) Family (10)
5 out of 5
We enjoyed how close everything was within walking distance

Posted by on Mar 3, 2024

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Comment from Hotel Management

Mar 5, 2024 by Raina A

Thank you for taking the time to share your positive review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works diligently to ensure that every guest feels welcomed and well taken care of, so it's truly rewarding to receive such kind feedback.

5 out of 5
I spent 4 days in the River Hotel, and I have no complaints. This is an amazing hotel. Even if it has no restaurant, you still can enjoy the food and the drink just less than 10 minutes of walking. A ton of tremendous restaurants are around the River Hotel. I think that is why they don't need to have their restaurant. Next time, I believe that I will rebook the room at the River Hotel for sure.

Posted by on Jan 29, 2024

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Comment from Hotel Management

Jan 30, 2024 by Raina A

Thank you for taking the time to share your positive review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works diligently to ensure that every guest feels welcomed and well taken care of, so it's truly rewarding to receive such kind feedback.

5 out of 5

Posted by on Jan 19, 2024

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Comment from Hotel Management

Feb 8, 2024 by Raina A.

Thank you for taking the time to share your positive review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works diligently to ensure that every guest feels welcomed and well taken care of, so it's truly rewarding to receive such kind feedback.

5 out of 5
The property was clean

Posted by on Dec 26, 2023

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Comment from Hotel Management

Dec 26, 2023 by CQ

We are glad that you found our facilities and services to your satisfaction. Your compliments regarding our staff's friendliness and professionalism are greatly appreciated. We will make sure to pass on your kind words to them, as it will serve as motivation to continue delivering exceptional service

5 out of 5

Posted by , from Novi on Dec 19, 2023

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Comment from Hotel Management

Dec 19, 2023 by CQ

Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

5 out of 5
The hotel is very well situated by theaters and shopping.

Posted by , from INDIANAPOLIS on Dec 2, 2023

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Comment from Hotel Management

Dec 7, 2023 by CQ

Thank you for your thoughtful review. We are glad to hear that you had a positive experience and appreciate your kind words. We hope to have the opportunity to serve you again in the future.

4 out of 5

Posted by on Oct 31, 2023

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Comment from Hotel Management

Nov 21, 2023 by Raina A

We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

4 out of 5

Posted by on Oct 10, 2023

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Comment from Hotel Management

Oct 30, 2023 by Liz Cano

We appreciate your feedback. We hope you visit us again soon.

3 out of 5
The elevator service was not reliable, and the port charging equipment on the night stand was faulty.

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 28, 2023 by Ryan Grady - Hotel Manager

Thank you for providing us feedback about your recent stay. We apologize for the unexpected issue with the elevator and will ensure the port charging equipment in your room is checked. We hope to have another opportunity to serve you again in the future.

5 out of 5

Posted by on Aug 24, 2023

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Comment from Hotel Management

Sep 13, 2023 by Liz Cano

We are pleased to hear you enjoyed your recent time with us.

Property Features

There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A fitness center, a vending machine, and concierge services are also featured at the business-friendly River Hotel. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 121 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.5 km / 0.3 mi)
  • Metro station: Clark-Lake Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

River Hotel offers 121 accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

River Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 53 per night (in/out privileges)
  • Nearby parking fee: USD 30 per night (2625 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel River
  • River Hotel
  • River Hotel Chicago
  • River Chicago
  • River Hotel Hotel
  • River Hotel Chicago
  • River Hotel Hotel Chicago

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.