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4.6 out of 5

"Super friendly staff, within walking distance of the best spots in Chicago. " More

By a verified traveler on Mon 06 Apr 2020

Hotel Description

4-star Art Deco hotel near Millennium Park

Central Chicago getaway

A stay at this The Loop hotel places you steps from Millennium Park and within a 5-minute walk of Art Institute of Chicago. CNA Center and Roosevelt University are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Limo/town car service, a library, and express check-in are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 144 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free long-distance calls are also available.

Deluxe Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$139* Per night/room Jul 13 - Jul 14

Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Pure Wellness Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Pure Wellness Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Silversmith Hotel Chicago Downtown ratings based on 26 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Silversmith Hotel Chicago Downtown

Everyone (12) Couples (4) Family (6)
2 out of 5
Long story short, If you can stay elsewhere, please do. When we arrived to the hotel, the doors were locked and we had to call the hotel to let them know that we had arrived. The hotel had a deadbolt lock and we had to call the front desk and or ring the doorbell every time for entry. Every time. Mind you, during our stay in Chicago, we went to two other hotels and neither of them locked their doors for the WHOLE entire day.The check-in staff (who was the manager) was not friendly and made it seem as if her allowing us to check-in hour early was doing us a favor even though I called beforehand a day before to make sure it was okay that we had an early check-in. They did not inform us during check-in that there would be NO breakfast options (not even in a paper bag that we could take up to our room), no housekeeping during our entire stay and even though we were one of the only guests at the property, no one gave us a courtesy call to see if we needed anything, which was a huge disappointment. To add fuel to the fire, we needed ice so, I called the front desk to see if any levels had an ice machine and was told that “this is a luxury hotel, we don’t have ice machines and we get two bags of ice delivered to the hotel so, if you want ice “YOU CAN COME DOWN TO GET IT”. If it is a “luxury” hotel wouldn’t you bring the ice to your guest or at least leave the ice at the room door? There is nothing luxury about this hotel and nothing worth coming back and staying at. STAY ELSEWHERE

Posted by , from North Carolina on Jul 8, 2020

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Comment from Hotel Management

Jul 9, 2020 by Frank

Jamellia, Thanks for sharing your feedback with us. As was discussed during your stay, we are fully complying with the all the safety guidelines issued by the State of Illinois and the City of Chicago. Thanks again! Take care and stay safe. Frank Leone General Manager

5 out of 5
Super friendly staff, within walking distance of the best spots in Chicago.

Posted by on Apr 6, 2020

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Comment from Hotel Management

Apr 6, 2020 by Guest Service Team

Thanks for your feedback - much appreciated!

5 out of 5
It's a Beautiful historic property in the Chicago loop

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 23, 2020 by Frank

Dan, Thanks for your feedback - much appreciated! Hope to see you again in the future! Take care, Frank Leone, General Manager

3 out of 5
Everything was fine until they told me of the $25.00 (plus tax) charge for using soap, towels, wi-fi, etc. I've spent a lot of time in various hotels around the city of Chicago and not one of them charged additionally for amenities. Smart business people have this already added into the room charge.

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 23, 2020 by Frank

We sincerely appreciate your feedback and comments. The destination fee includes several amenities not offered in many other hotels; Manager's Wine Hour, Premium WiFi, PressReader: hundreds of downloadable magazines and newspapers etc. Hopefully you were able to take advantage of these amenities and we look forward to seeing you again in the future. Best regards, Frank Leone, General Manager

4 out of 5
Hotel was clean except for the women’s bathroom in the main lobby. Only stayed one night but the evening of the first night and the morning of our departure there was a horrible stench in the lobby (maybe a back up with plumbing). It was inconvenient to have to ask for ice. I was unhappy that there was an additional $27 destination fee that I don’t remember being disclosed on Travelocity. Loved the lobby and bar but unsure as to why there was no bartender and the lobby was empty with lights dimmed.

Posted by , from Milwaukee on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Frank

Queen, Thanks for taking the time to share your comments with us. It's feedback such as yours that helps us improve the service and accommodations we provide to all our guests. Best regards, Frank Leone General Manager

5 out of 5
Location, location, location! StAff was very helpful and happy hour was fun......

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Guest Service Team

Thanks for your feedback-much appreciated!

5 out of 5
The property was absolutely wonderful. I will stay here again

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Guest Service Team

Thanks for your feedback-we're happy you enjoyed your stay with us!

5 out of 5
I like the location and the friendly staff. The front desk staff helped us with ideas of places to visit and they told us the best way to arrive there.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Guest Service Team

Thanks for all your feedback!

4 out of 5
The manager's reception hour with free wine each evening was an awesome surprise! The rooms were really spacious with fantastically high ceilings, the bedding quite cozy (we were there during winter), and the bathroom was HUGE. Having a mini-fridge in the room is always appreciated too for its convenience.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 18, 2019 by Guest Service Team

Thanks for all your wonderful comments! We're very happy you enjoyed your stay with us!

4 out of 5
Nice hotel. Great staff & service! We’ll be back for sure.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 15, 2019 by Guest Service team

FVW555 - Thanks for your feedback!

About the Silversmith Hotel Chicago Downtown

Location 10 S Wabash Ave, Chicago, IL 60603

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4400 square feet (409 square meters) and includes conference space. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Silversmith Hotel Chicago Downtown. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 10 levels
  • 4400 sq ft of conference space
  • 409 sq m of conference space
  • Built in 1897
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (29.9 km / 18.6 mi)
  • Train station: Millennium Station (0.7 km / 0.4 mi)
  • Metro station: Madison-Wabash Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Silversmith Hotel Chicago Downtown offers 144 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM.

Adamus Lounge - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 70.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 20 for adults, USD 5 and USD 8 for children (approximately)
  • Valet parking fee: USD 66 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Silversmith
  • Silversmith
  • Silversmith Chicago Downtown
  • Silversmith Hotel
  • The Silversmith Hotel Chicago
  • Silversmith Hotel Chicago
  • The Silversmith Hotel And Suites
  • Silversmith Hotel Chicago Downtown
  • Silversmith Hotel Chicago
  • The Silversmith Hotel Chicago
  • The Silversmith Hotel And Suites
  • Silversmith Hotel Chicago Downtown Hotel
  • Silversmith Hotel Chicago Downtown Chicago
  • Silversmith Hotel Chicago Downtown Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.