"We checked in on early Thursday evening. We had our anniversary dinner that evening. Returned to our room (502) to find that the air conditioning was ... " More

By a verified traveler on Sun 12 Aug 2018

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Hotel Description

3-star hotel near Chicago Riverwalk

City center stay

A stay at this Near North Side hotel places you steps from Michigan Avenue and a 5-minute walk from Northwestern Memorial Hospital. Chicago Riverwalk and Water Tower Place are also within half a mile (1 km).

Business services

This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

Free WiFi, MP3 docks

The 359 guestrooms have flat-screen TVs with cable channels and offer free WiFi and MP3 docks. Premium bedding, coffee/tea makers, and hair dryers are also available.

Traditional Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63 per night

Corner Jr. Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Accessible Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Contemporary Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Contemporary King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Inn of Chicago ratings based on 108 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Inn of Chicago

Everyone (31) Couples (2) Students (1)
1 out of 5
The room was disgusting and disgracefulp- Bathtub had rust stains and continuously dropped

Posted by on Jan 5, 2019

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1 out of 5
The hotel from the outside looks nice, as does the lobby. As soon as you reach the room you’ll realize you’ve been duped. I’m my room the walls/ceiling were peeling and the ceiling appeared to have water damage as a rust color was exposed by said peeling paint. The room fixtures looked nothing like the pictures provided, and the bathroom was a mess. The sink literally had missing dry wall behind it because the fixtures were installed too close to the wall, and the mirror had a crack. Since it was the weekend of the Chicago Marathon I had no choice but to stick out the stay which was part of a birthday present for my GF. Without a doubt, the worst hotel room I’ve booked on Travelocity.

Posted by , from Detroit on Oct 9, 2018

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4 out of 5
We checked in on early Thursday evening. We had our anniversary dinner that evening. Returned to our room (502) to find that the air conditioning was making a very loud noise and cycling on and off several times as if it was beginning to seize and then cycle on? We were so tired that we decided not to inform the front desk that evening but informed the front desk the following morning. They informed us that engineering would be notified. Upon returning Friday evening after our day out at the Cubs game and dinner; the air conditioning was the same.

Posted by , from South Carolina on Aug 12, 2018

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4 out of 5

Location

Great little room great location got a good price I would go back

Posted by , from belleville ont on Jun 28, 2018

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1 out of 5

Worse than a Super 8

Pros: Nothing
Cons: Everything
Dirty, old, dilapidated. The AC unit didn't work, the filter fell out. Tried calling down to have it fixed - the phone didn't work. Asked at the front desk, they said they'd take care of it. They did not. Had to ask again. Finally fixed. Then the filter fell out again. I got upgraded. The upgraded room was at least cleaner - it was a suite so I'm sure fewer people have stayed in the room. When I left and asked about some kind of refund, remarkably there were no complaints on file under my profile. But, I could take it up with Travelocity. I asked how would they know when there was nothing on my profile? Oh, Angela took plenty of notes, Even showed me and my daughter the piece of paper. So, I have a witness Angela. Then, of course, Travelocity says they can't do anything because there is nothing on file about complaints. Surprise surprise!

Posted by on Jun 19, 2018

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5 out of 5
Great location, comfortable beds, friendly, helpful staff

Posted by on Apr 29, 2018

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2 out of 5
There was trash behind the nightstand and the bathroom was dirty

Posted by on Mar 19, 2018

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5 out of 5

Inn of Chicago

Pros: Great staff! There was a leak in my room that the staff didn't know about. I alerted them and they immediately moved me to another room.
Cons: N/A
Location: Located right on Madison & Ohio. 10 minute walk to Grand Street where you can take free rides to Navy Pier. 15 minute walk to The Bean/Millennial Park
The hotel had this sketchy feel to it but honestly, that's what made it the best in an odd way. The rooms are great, can't complain about the price. Only thing we were mislead on was breakfast. No breakfast but wifi was included. I visited in the winter so I was barely on the rooftop of the hotel but I can only imagine was the view is like in the summer. Can't complain, great staff! Just make sure you do physically print your receipt/itinerary. Just in case, since they couldn't originally find me in the system.

Posted by , from Fort Lauderdale, Florida on Feb 9, 2018

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1 out of 5

Great location/terrible facility

Pros: Staff was very sympathetic and responded to our request for room changes. Comped first night.
Cons: I guess you get what you pay for.
Location: Centrally located to Mag Mile shopping and restaurants.
Had to change rooms twice in one night.......first problem:mechanical room next door, loud humming sound. Second time next door to party central, changed rooms at 4 am......neighbors were eventually evicted. Hallway carpets were raggy and torn......no maid service/no soap.............

Posted by , from Detroit on Dec 6, 2017

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1 out of 5

Nasty hotel

Would never stay here again even if I was paid a million dollars. The room was so small and smelled like dirt. Dominique who answers the phones is the rudest little girls. Never coming back.

Posted by , from z on Sep 25, 2017

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Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Inn of Chicago. For a fee, parking is available. This 3-star Chicago hotel is smoke free.

  • 359 guestrooms or units
  • 22 levels
  • Built in 1928
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (MDW-Midway Intl.) (19.9 km / 12.4 mi)
  • Train station: Millennium Station (1.6 km / 1 mi)
  • Metro station: Grand Station (Red Line) (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Inn of Chicago offers 359 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per stay.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50.00 per night
  • Valet parking fee: USD 59.00 per day (in/out privileges)
  • Rollaway bed fee: USD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Chicago
  • Inn Chicago Magnificent Mile
  • Inn Of Chicago Magnificent Mile An Ascend Collection Hotel
  • Inn of Chicago an Ascend Hotel Collection Member

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.