For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 10-minute walk of this Lakeview hotel, you'll find Wrigley Field and Vic Theatre. Briar Street Theatre and Lincoln Park are also within 2 miles (3 km).
Terrace
A rooftop terrace is featured at this hotel, along with free WiFi in public areas and a terrace. Express check-out, luggage storage, and free newspapers are also on offer.
Free WiFi, flat-screen TVs
The 21 soundproofed guestrooms offer free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities include premium bedding and free newspapers.
Bed Countroom.options.bedSize.BunkBedMaximum Occupancy
4 Max
Premium King
Bed Count1 King BedMaximum Occupancy
3 Max
Queen Suite
Bed Count1 Queen BedMaximum Occupancy
4 Max
Double Queen
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Deluxe King
Bed Count1 King BedMaximum Occupancy
2 Max
The Chicago Hotel Collection - Wrigleyville ratings based on 1 Verified Reviews
Review Summary
1.0
out of 5
1.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff1.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition1.0 out of 5.0
Guest reviews for The Chicago Hotel Collection - Wrigleyville
Family (1)
1 out of 5
I had booked a double queen room and was contacted on the day of my day and told that the room was no longer available, but I would be upgraded to a queen suite instead.
When arriving to the hotel to check-in at 6pm, we found that there wasn’t any hotel staff on premises, so entry to the hotel was a bit difficult.
Entering the room we found that the “upgrade” was actually a downgrade to a smaller room, with all tile floors (not at all comfortable). The kicker was that the room was FREEZING!!! No one through to heat the room in advance of guests arriving. There are no words to how abysmal this customer service is. Moreover, the only heat option was a tiny wall heater, which we couldn’t get to work and being that there wasn’t a hotel staff on premises, there was no one to help us. Because of this, we decide to leave. I have a 2 month old baby and keeping him warm is sort of important.
We called the hotel customer service line to let them know what had happened, focusing mainly on the fact that the room was uninhabitable due to the cold. I was told that it was against policy to refund the room fee. I can’t imagine how this is possible, but whatever. I found later that I had also been overcharged by the hotel, adding insult to injury. I’ve reached out to the hotel group for them to remedy and have yet to hear anything back.
Pretty much unacceptable.
Posted by a verified traveler on Dec 31, 2020
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Comment from Hotel Management
Jan 4, 2021
by The Chicago Hotel Collection
Hi there, We're sorry you were not completely satisfied with your recent stay. Our properties have contactless check-in and smartphone mobile keys which we provide information on through the various booking channels as well as text messages prior to guest arrival. I see this was not completed for your reservation and do apologize for the inconvenience. Each room has a thermostat to control room temperature, and prior to guest check in, is set to our standard setting. Our cancellation policy is 24-hours prior to check-in. As your reservation was checked in, we were unable to refund your reservation. I have reviewed your charges and see that the incidental hold has been released to your card. If you have any additional questions or feedback about your stay, please contact us!
About the The Chicago Hotel Collection - Wrigleyville
The Chicago Hotel Collection - Wrigleyville offers its guests a rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. The Chicago Hotel Collection - Wrigleyville also features room service (during limited hours), express check-out, and a front desk safe. This 3.5-star Chicago hotel is smoke free.
21 guestrooms or units
Terrace on the roof
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Soundproofed rooms
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Train station: Chicago Ravenswood Station (3.6 km / 2.2 mi)
Metro station: Addison Station (Red Line) (0.3 km / 0.2 mi)
Room Amenities
The Chicago Hotel Collection - Wrigleyville offers 21 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Luxury bedding
Shower
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Bathrobes
Designer toiletries
Telephone
Sound-insulated rooms
Air conditioning
Unique decor
Food & Drink
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 21
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
Pets: USD 75 per pet, per stay
Only dogs are allowed
Maximum 2 per room (weight limit: 65 lbs)
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property does not follow sanitization practices of any association
Private entrance
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Guests will receive an email with special check-in instructions
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per accommodation, per stay
Service fee: 5 percent
Resort fee: USD 34.95 per accommodation, per night
The resort fee includes:
Concierge service
Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
The Chicago Hotel Collection - Wrigleyville Hotel
The Chicago Hotel Collection - Wrigleyville Chicago
The Chicago Hotel Collection - Wrigleyville Hotel Chicago
You should know
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
The Chicago Hotel Collection - Wrigleyville is 4.7 mi away from Chicago.
The Chicago Hotel Collection - Wrigleyville does not have a restaurant on site. Nearby dining options include Lucky's Sandwich Co (3-min walk), Houndstooth (4-min walk), and Stretch Bar & Grill (4-min walk).
Free parking is not available at this hotel.
The Chicago Hotel Collection - Wrigleyville is 16.4 mi (43-min drive) away from the Chicago O'Hare International Airport (ORD) airport, the closest popular airport to the property.
The Chicago Hotel Collection - Wrigleyville does not have a pool.
This hotel is 2.2 mi (4-min drive) from Montrose Beach and 3.8 mi (5-min drive) from North Avenue Beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
The Chicago Hotel Collection - Wrigleyville does not offer free breakfast.
Check-in is from 4:00 PM - 10:00 PM.
Airport shuttle services are not available at The Chicago Hotel Collection - Wrigleyville.
No, there is no casino at this hotel, but Rivers Casino (17-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
