"No real amenities and breakfast was disgusting. Sausage tasted fake and texture was smooshy. I went to Yolk next door and it was great. The room wa ... " More
Downtown Chicago stay
Within a 10-minute walk of this Downtown Chicago hotel, you'll find Grant Park and Columbia College Chicago. Also, Field Museum of Natural History is within half a mile (1 km) and Art Institute of Chicago is within 2 miles (3 km).
Restaurant
A restaurant, valet parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Business travelers can take advantage of the laundry service.
Free WiFi
The 172 guestrooms offer free WiFi, room service, and TVs. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.
May 11, 2022 by FD
Thank you for the feedback. We are sorry that you did not have a good time while you were with us. Safe travels and take care
Apr 19, 2022 by Reservations
Thank you so much for staying with us. We are delighted you had a great time with us.
Apr 5, 2022 by FD
Thank you for staying with us while you spent time in Chicago!! We are all so happy that you had a good time when you were here. Please come and stay with us again the next time you need time away from home
Jan 20, 2022 by FD
Thank you for the great feedback and for staying here with us while you spent time in Chicago. Please come and stay with us again the next time the windy city calls your name!!
Nov 2, 2021 by FD
Thank you so much for staying here with us while you were in Chicago. Please consider us again the next time you need a game day getaway!!
Nov 3, 2021 by FD
Thank you for the feedback and we hope you come and stay again with us the next time your travel needs bring you into Chicago
Nov 3, 2021 by FD
Thank you for the feedback. Did you let staff know about the maintenance issues that you had encountered? We would like to be able to address those concerns that you did have while you stayed here with us
Aug 24, 2021 by Supervisor
We sincerely apologize for your unhappy stay, we appreciate your feedback.
Aug 23, 2021 by Supervisor
We are happy to hear our location was convenient for you, we appreciate your feedback.
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Grant Park Hotel. Parking is available for a fee. This Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Best Western Grant Park Hotel has a restaurant on site.
Room service is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.