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Best Western Grant Park Hotel

2.5-star property
1100 S Michigan Ave, Chicago, IL 1-855-201-7819
3.6 out of 5
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See all 47 travelocity Reviews

"Fantastic gem in a great location; the staff are friendly and helpful, and you can't beat the price! Museum Campus is a 10-minute walk away, and plent ... " More

By a verified traveler on Thu 24 Aug 2023

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Hotel Description

Hotel near Columbia College Chicago in Chicago

Downtown Chicago stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Columbia College Chicago and Field Museum of Natural History. Grant Park and Art Institute of Chicago are also within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, concierge services, and valet parking. A computer station, dry cleaning, and luggage storage are also on offer.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Oct 29 - Oct 30

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Non Smoking, Park View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Best Western Grant Park Hotel ratings based on 47 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Grant Park Hotel

Everyone (16) Couples (8) Family (15)
5 out of 5
Fantastic gem in a great location; the staff are friendly and helpful, and you can't beat the price! Museum Campus is a 10-minute walk away, and plenty of other nearby attractions as well. Also, check out Yolk next door for breakfast; their omelettes will fill you up for a busy day of sightseeing, with lightning fast service and a great price as well.

Posted by , from Minneapolis on Aug 24, 2023

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Comment from Hotel Management

Sep 6, 2023 by Front Desk

Thank you so much for staying with us!

3 out of 5
Just a heads up, this hotel, while advertising here in Travelocity has valet parking, it does not. You’ll have to park at a nearby garage, so if you’re coming for an event I would book a spot prior to your trip or might have a walk to find a garage that’s open. The elevators sound really rickety, so if you’re anxious about elevators, be wary of this. Overall all it was clean, and was in a great location.

Posted by on Aug 2, 2023

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4 out of 5
The location is great to be able to get to Museum campus! Very walkable even with little kids! It’s far quite far from things like Willis Tower. Easily walkable if you’re an adult. With kids it’s a long hard walk. The room was OK. The bathroom was gross. So gross that we didn’t feel comfortable showering. There were splatters of white (maybe toothpaste) all over the walls, there was no place to hang the hand towels, the door was rotted out at the bottom and the amount of dirt and rust on the hinges was awful. The floor in the room barely looked vacuumed, and when we pulled out the sofa bed crumbs fell all over the place. The room was a very weird set up as we had a suite. To get to the beds we had to maneuver around a giant puller in the room that had raised tile. We smashed our feet on it several times since it’s such a small space to squeeze through. The head boards had handprints all over them. So they clearly didn’t wipe those down. It’s really a you get what you pay for type of place. We liked the location, but the pictures were very deceiving. The elevator stopped and opened on level two and I’m not sure if that’s where the staff have offices or if they actually have people stay on the floor but from what we saw it was the most disgusting area The carpet was horrifying if people do stay on that floor the hotel should be embarrassed. The staff was friendly and helpful, one evening employee was so great with our kids we really appreciated that. Overall it was a 5/10

Posted by on Jun 17, 2023

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5 out of 5

Posted by , from MADISON on May 27, 2023

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3 out of 5
The location and staff are wonderful. The rooms are small and the beds are full size not queen. I liked having valet parking remove the hassle of finding parking and we were able to walk everywhere we wanted (museums, dining, shopping).

Posted by on Mar 13, 2023

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Comment from Hotel Management

Mar 14, 2023 by J. Lara

Thank you, for telling us about your experience.

4 out of 5
Hotel crew was super nice. The main concern is the facility itself. Looks like a Cheap hotel, like Day’s Inn. Basic hotel. Breakfast area for a on the same reception area.

Posted by on Mar 6, 2023

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Comment from Hotel Management

Mar 7, 2023 by T.Champion

Thank you for taking the time to tell us about your stay. I am sorry you did not like the facilities. THe restaurant is currently being redone and soon there will be two very nice restaurants available. Our team truly appreciates the compliment as they do try to make all our guests feel at home here in Chicago.

5 out of 5
Eventhough it was across from Millennium Park, it was kind of closed off.

Posted by on Feb 13, 2023

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Comment from Hotel Management

Feb 13, 2023 by J. Lara

Thank you for telling us about your stay, we appreciate your feedback.

5 out of 5

Posted by on Jan 26, 2023

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Comment from Hotel Management

Mar 7, 2023 by T.Champion

Thank you for staying with us.

3 out of 5

Posted by on Jan 24, 2023

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Comment from Hotel Management

Mar 7, 2023 by T.Champion

THank you for staying with us.

5 out of 5

Posted by on Jan 12, 2023

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Comment from Hotel Management

Mar 6, 2023 by J. Lara

Thank you, for the review!

About the Best Western Grant Park Hotel

Location 1100 S Michigan Ave, Chicago, IL 60605

Property Features

Best Western Grant Park Hotel offers its guests a vending machine, multilingual staff, and concierge services. A computer station is on site and WiFi is free in public spaces. Best Western Grant Park Hotel also features dry cleaning/laundry services, an elevator, and a microwave in a common area. For a fee, parking is available. This Chicago hotel is smoke free.

  • 172 guestrooms or units
  • 9 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Chicago Van Buren Street Station (0.9 km / 0.6 mi)
  • Metro station: Roosevelt Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Television
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 52.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grant
  • Best Western Grant Park
  • Best Western Grant Park Chicago
  • Best Western Grant Park Hotel
  • Best Western Grant Park Hotel Chicago
  • Grant Park Best Western
  • Best Western Chicago
  • Chicago Best Western
  • Chicago Best Western
  • Best Western Chicago
  • Best Western Grant Park Hotel Hotel
  • Best Western Grant Park Hotel Chicago
  • Best Western Grant Park Hotel Hotel Chicago

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.