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"No real amenities and breakfast was disgusting. Sausage tasted fake and texture was smooshy. I went to Yolk next door and it was great. The room wa ... " More

By a verified traveler on Sun 08 May 2022

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Hotel Description

Hotel near Grant Park in Chicago

Downtown Chicago stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Grant Park and Columbia College Chicago. Also, Field Museum of Natural History is within half a mile (1 km) and Art Institute of Chicago is within 2 miles (3 km).

Restaurant

A restaurant, valet parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Business travelers can take advantage of the laundry service.

Free WiFi

The 172 guestrooms offer free WiFi, room service, and TVs. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$144* Per night/room May 31 - Jun 1

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Non Smoking, Park View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Grant Park Hotel ratings based on 53 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Grant Park Hotel

Everyone (22) Couples (9) Family (15)
5 out of 5
No real amenities and breakfast was disgusting. Sausage tasted fake and texture was smooshy. I went to Yolk next door and it was great. The room was nice. Although we were in a Ada king suite and when you shower bathroom becomes a pool.

Posted by on May 8, 2022

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Comment from Hotel Management

May 11, 2022 by FD

Thank you for the feedback. We are sorry that you did not have a good time while you were with us. Safe travels and take care

5 out of 5
Great location, the attention of the personnel was great.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 19, 2022 by Reservations

Thank you so much for staying with us. We are delighted you had a great time with us.

4 out of 5
I had a pleasant stay, comfortable with access to much of downtown Chicago. I would rank this facility as the best of Best Western.

Posted by on Apr 4, 2022

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Comment from Hotel Management

Apr 5, 2022 by FD

Thank you for staying with us while you spent time in Chicago!! We are all so happy that you had a good time when you were here. Please come and stay with us again the next time you need time away from home

5 out of 5
It was nice great sevice

Posted by on Jan 19, 2022

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Comment from Hotel Management

Jan 20, 2022 by FD

Thank you for the great feedback and for staying here with us while you spent time in Chicago. Please come and stay with us again the next time the windy city calls your name!!

5 out of 5
Walking distance to soldier field was fantastic.

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 2, 2021 by FD

Thank you so much for staying here with us while you were in Chicago. Please consider us again the next time you need a game day getaway!!

1 out of 5

Posted by on Oct 30, 2021

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4 out of 5
The shower system

Posted by on Oct 2, 2021

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Comment from Hotel Management

Nov 3, 2021 by FD

Thank you for the feedback and we hope you come and stay again with us the next time your travel needs bring you into Chicago

3 out of 5
This was a perfectly suitable hotel if you want an inexpensive place to stay that is relatively convenient to downtown transportation. It was sanitary, but the upkeep is lacking. Our door had to be forcefully slammed to open or close it. It wouldn't close behind you when swung shut. This is against fire code. The furniture was all chipped and worn, and the shower had a constant drip. Finally, when switching the lightswitch in our room, the light took 30 seconds or more to flicker on.

Posted by on Sep 21, 2021

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Comment from Hotel Management

Nov 3, 2021 by FD

Thank you for the feedback. Did you let staff know about the maintenance issues that you had encountered? We would like to be able to address those concerns that you did have while you stayed here with us

3 out of 5
The hotel is near to the downtown and it have the bus stop and train near too. The room are no so clean and there are Cockroaches. In our first room the door didn’t close. It is a strange thing but it seems that the internal structure of the building was folded and when walking through its corridors and in its rooms you feel a great difference in the floors.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 24, 2021 by Supervisor

We sincerely apologize for your unhappy stay, we appreciate your feedback.

5 out of 5
Good location

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 23, 2021 by Supervisor

We are happy to hear our location was convenient for you, we appreciate your feedback.

About the Best Western Grant Park Hotel

Location 1100 S Michigan Ave, Chicago, IL 60605

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Grant Park Hotel. Parking is available for a fee. This Chicago hotel is smoke free.

  • 172 guestrooms or units
  • 9 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Chicago Museum Campus-11th Street Station (0.8 km / 0.5 mi)
  • Metro station: Roosevelt Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Television
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Best Western Grant Park Hotel has a restaurant on site.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 52.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grant
  • Best Western Grant Park
  • Best Western Grant Park Chicago
  • Best Western Grant Park Hotel
  • Best Western Grant Park Hotel Chicago
  • Grant Park Best Western
  • Best Western Chicago
  • Chicago Best Western
  • Chicago Best Western
  • Best Western Chicago
  • Best Western Grant Park Hotel Hotel
  • Best Western Grant Park Hotel Chicago
  • Best Western Grant Park Hotel Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.