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4.1 out of 5

"Everything was awesome. Best experience yet. The facility definitely compliments a bust to the Windy City. " More

By a verified traveler on Thu 23 Jan 2020

Hotel Description

Eco-friendly hostel near Grant Park

City center stay

At this The Loop hostel, you'll be well placed to visit Grant Park and State Street, both within a 5-minute walk. Art Institute of Chicago and Millennium Park are also within half a mile (1 km).

Business services

This hostel features a restaurant, a coffee shop, and free WiFi in public areas. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and express check-out. A library, a computer station, and luggage storage are also on offer.

Free WiFi

The 68 guestrooms offer free WiFi, hair dryers, and safes. Other amenities include showers and free toiletries.

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$109* Per night/room Jun 22 - Jun 23

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Shared Dormitory, Mixed Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Shared Dormitory, Men only, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Shared Dormitory, Women only

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

HI Chicago ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HI Chicago

Everyone (8)
5 out of 5
Everything was awesome. Best experience yet. The facility definitely compliments a bust to the Windy City.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 27, 2020 by Manager

Thanks for your review and support

5 out of 5
Lots of comfortable common space with free wifi, suite also had nice amount of shared gathering space with plus of private bedrooms. Great price for extraordinary location right downtown.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 21, 2019 by Manager

Thanks for your review

5 out of 5
I was walked in on by the Supervisor. He claimed to not have known that the room was occupied, although he had a room list in his hand. I suggest that you all review your room checking process to ensure that room occupancy is updated in alignment with the room checking intervals. I requested a refund and will be contacting corporate, if my refund is not honored

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 28, 2019 by Manager

Thank you for choosing our hotel for your recent visit to HI Chicago. It was disheartening to read about the challenges you encountered during your stay. We take these concerns seriously and place great emphasis on maintaining a clean and healthy safe environment for all of our guests. Your concerns have been relayed to our leadership team and together we will make sure steps are taken so this doesn't happen again. Please feel free to call the Hostel and speak with our Front Desk Manager Rey Matos, as you are anonymous and we cant contact you.

3 out of 5
This is THE most expensive HOSTEL i have ever stayed in!!!

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 16, 2019 by Paul

Sorry you felt our prices were a bit high. We try our best to keep our prices competitive in order to provide our guests with the quality service you have come to expect from HI

5 out of 5
I like the fact that the hotel is located near everything.

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 16, 2019 by Paul

Thanks for the feedback

4 out of 5
Great location, surprisingly quiet, and with a comfortable bed.

Posted by on Oct 30, 2018

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Comment from Hotel Management

Oct 31, 2018 by Paul

Thanks For your feedback Darrel. I’m glad you had a comfortable stay.

4 out of 5

First stay in a hostel, good experience

I've never stayed in a hostel before this trip, so I wasn't really sure what to expect. We stayed in a private double room. The facilities were clean enough (I kept finding random hairs everywhere that definitely were not ours, but that doesn't bother me much). The bedroom left something to be desired - there was literally just a bed and a small nightstand barely large enough to hold the lamp on it. I wish there was a least a medium sized table for us to set our things on, but we made do. My only real complaint was regarding towels. On our first night we used all (two) of our towels. We put the do not disturb sign on the door and went out the next day, and came home to find our towels were missing from our room, but they had not been replaced with new towels. It was a rather simple fix (going downstairs to the front desk to get some more), but it was an inconvenience that I feel shouldn't have really happened in the first place. If housekeeping came and took the towels, they didn't make the bed or touch or move anything else. None of our stuff was missing, just the towels. Just an odd occurance. The staff was friendly and pillows were nice. The blankets were fine and the mattress was good. Not a bad nights sleep. I'd definitely recommend the hostel for someone looking to come to Chicago on a budget.

Posted by , from B on Jul 24, 2017

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Comment from Hotel Management

Jul 26, 2017 by Paul C

Thanks for your feedback and recommendation. Happy to know we gave you a good experience. Sorry about the towel incident.

4 out of 5

Nice one.

Pros: price, location, and facility
Cons: If the window can prevent the noise from the train, and it would be perfect to stay.
location, service, and price is very nice to stay. However, it's quite noise when the subway passing during the sleeping time.

Posted by on Nov 16, 2015

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Comment from Hotel Management

Aug 31, 2016 by Paul

Thanks for your feedback,

5 out of 5

Hostel for all kinds of travelers

Location: In center of everything, bars (South Loop Bar) & grocery stores nearby (Target, Trader Joe's). Direct EL to Midway Airport.
Clean, safe, good atmosphere - I was traveling alone. Hostel also had families, couples, convention goers. Great location and price, amenities really complete. Room was large, comfortable bed, bathroom en suite. Next time will come with partner and reserve private room. Some travelers mentioned EL noise, so I requested and got room on fourth floor, opposite end of tracks. I heard the trains but they didn't keep me from sleeping.

Posted by , from Montreal on Nov 15, 2015

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Comment from Hotel Management

Aug 31, 2016 by Paul

Thanks for the feedback. Happy we were able to accommodate you.

1 out of 5

Worst place EVER!

It was the smallest room with bunk beds that were too short for me to sleep on and I'm not tall. It was like the built the room for a child. You only had enough room to walk to the bed and climb the ladder. I felt like the bed was going to break any second. It was just s mattress and no box springs. There were sheets and no blankets. The a/c was set for one temperature,hot, and we were not allowed to change it. They had us sign a sheet saying we read the rules, one of which was, if dissatisfied full refund within an hour but they wouldn't refund our money after 5 minutes. The paint on the walls was peeling and all and all it was the worst place I've ever been. Don't go here if you have any standards in life.

Posted by , from st. louis on Jul 28, 2015

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Comment from Hotel Management

Aug 25, 2016 by Paul

Thanks for the feedback.

Property Features

There's a restaurant on site, as well as a coffee shop/café. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. A library, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly HI Chicago. This Chicago hostel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 7 levels
  • Built in 1886
  • Dining venue
  • Coffee shop
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (31.2 km / 19.4 mi)
  • Train station: Chicago Van Buren Street Station (0.4 km / 0.3 mi)
  • Metro station: Harold Washington Library Station (0.3 km / 0.2 mi)

Room Amenities

HI Chicago offers 68 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries.

  • Separate bedroom
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Cafecito - This café serves breakfast and lunch.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who do not present a Hostelling International membership card will be charged USD 3 at check-in, payable to the hostel.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Club Card: USD 4 per person, per night
  • Child's Club Card: USD 0 per night, (up to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hostelling International Chicago Chicago Hostel
  • Hostelling International Chicago Summer Hotel Chicago
  • Hostelling International Chicago Hostel
  • Hostelling International Chicago
  • Hostel HI Chicago
  • HI Chicago Chicago
  • HI Chicago Hostel/Backpacker accommodation
  • HI Chicago Hostel/Backpacker accommodation Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.