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Hyatt House Chicago West Loop

3.5-star property
105 N MAY STREET, Chicago, IL 1-855-201-7819
3.8 out of 5
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See all 12 travelocity Reviews

"We really enjoyed our stay! Only wish we could have stayed a few more days. " More

By a verified traveler on Wed 15 Dec 2021

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Hotel Description

3.5-star hotel near Millennium Park

Downtown Chicago stay

Your stay at this Downtown Chicago hotel places you within 2 miles (3 km) of Millennium Park and United Center. Willis Tower and Chicago Riverwalk are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free buffet breakfast each morning.

Den | King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$176* Per night/room Aug 21 - Aug 22

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Den | Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

High Floor Den | Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

High Floor Den | King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt House Chicago West Loop ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt House Chicago West Loop

Everyone (3) Couples (2) Family (4)
3 out of 5

Posted by on Apr 3, 2022

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Comment from Hotel Management

Jul 11, 2022 by Tammy G.

Thanks so much Julia!

5 out of 5
Clean and spacious

Posted by on Feb 25, 2022

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Comment from Hotel Management

Feb 26, 2022 by Rick M

Caley, Thank you for this review, we look ofrward to seeing you again.

5 out of 5
We really enjoyed our stay! Only wish we could have stayed a few more days.

Posted by on Dec 15, 2021

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Comment from Hotel Management

Dec 17, 2021 by Rick M

Lynn, Thank you for this review! Have a great Holiday!

5 out of 5
Todo espectacular

Posted by on Nov 29, 2021

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Comment from Hotel Management

Nov 29, 2021 by Rick M

Miguel, Thank you for staying with us! We look forward to seeing you soon.

5 out of 5
While the small parking garage was full the hotel staff member did everything he could to help get us street parking. He helped carry in our bags from the structure and directed my husband to available parking in the area. Very helpful and friendly.

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 19, 2021 by Rick

Sheree Thank you for completing your survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

1 out of 5
They did not have our reservation. We had to drive home 3.5 hours away. We will never use Travelocity again.

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 27, 2021 by Rick

Thank you for reviewing our hotel. We sorry your experience wasn't what you expected but we look forward to seeing you again in the future so we can turn this experience around for you. Have a great day.

4 out of 5
The area was nice, good food and minor shopping close by. Walking around the area friendly and clean. All staff very nice and accommodating. Building secure with keys for elevator and security at night.

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 22, 2021 by Rick

Tina, Thank you for leaving us these kind words. We appreciate you being our guest and look forward to seeing you again very soon.

4 out of 5
To little parking at the Hotel

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 29, 2021 by Lexi

Thank you for taking the time to review the Hyatt House Chicago/West Loop-Fulton Market on Travelocity. We apologize if you were unable to park in our garage. Unfortunately, our spaces are limited so our garage is first come, first serve. We hope you did not have trouble finding other parking options and that you enjoyed the rest of your stay with us. Thank you again and we hope to welcome you back soon!

5 out of 5
Such a nice hotel! Clean quiet very nice and spacious. I lucked up and got free parking across the street. Not a busy area so not hectic in the area.

Posted by on Aug 7, 2020

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Comment from Hotel Management

Aug 7, 2020 by Lexi

Thank you for taking the time to review the Hyatt House Chicago/West Loop-Fulton Market on Travelocity. We are so glad to hear our clean, spacious rooms, abundance of parking, and great location all contributed to a 5-star stay! We truly appreciate your feedback and look forward to welcoming you back in the future!

2 out of 5

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by Lexi

Thank you for taking the time to review the Hyatt House Chicago/West Loop-Fulton Market. We are sorry to hear that you did not enjoy your stay with us. We sincerely appreciate your feedback as it assists us in improving our service and property. We hope for the opportunity to welcome you back in the future.

About the Hyatt House Chicago West Loop

Location 105 N MAY STREET, Chicago, IL 60607

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hyatt House Chicago West Loop offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt House Chicago West Loop. For a fee, parking is available. This 3.5-star Chicago hotel is smoke free.

  • 260 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Chicago Union Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Onsite venue - bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per night
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Chicago West Loop Hotel
  • Hotel Hyatt House Chicago West Loop CHICAGO
  • CHICAGO Hyatt House Chicago West Loop Hotel
  • Hotel Hyatt House Chicago West Loop
  • Hyatt House Chicago West Loop CHICAGO
  • Hyatt House Hotel
  • Hyatt House
  • Hyatt House Chicago West Loop
  • Hyatt House Chicago West Loop Hotel
  • Hyatt House Chicago West Loop Chicago
  • Hyatt House Chicago West Loop Hotel Chicago

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.