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City center stay
Within a 15-minute walk of this Near West Side hotel, you'll find Willis Tower and Skydeck Ledge. Also, State Street is within half a mile (1 km) and Grant Park is within 2 miles (3 km).
This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and valet parking. Enjoy the seasonal outdoor pool and perks like free WiFi.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 145 guestrooms also offer free WiFi and pillowtop beds. Other amenities include refrigerators, room service, and LCD TVs with digital channels.
Oct 21, 2019 by Operations Manager
Thank you for rating your stay at our hotel. We are very happy to know you enjoyed your overall stay and are looking forward to making your next stay even better. Sincerely, Adrienne Operations Manager
Dec 12, 2019 by Hotel Manager
Dear Valued Guest, I am sorry the reservation was cancelled but hope you will give us another try in the upcoming year. Sincerely, Adrienne Operations Manager
Jul 10, 2019 by Hotel Manager
Thank you for rating our hotel. We hope you will stay again. Sincerely, Nitin T. General Manager
Jun 27, 2019 by Rena
Thanks for the feedback
Apr 1, 2019 by Hotel Manager
Dear Valued Guest, We appreciate you took the time to rate your stay experience. We are sorry that things did not go as expected and hope we are given another opportunity to earn 5 stars. Sincerely, Nitin T. General Manager
Nov 11, 2015 by Hotel Manager
Dear CincyDowntowner, Thank you for your candid review. We apologize that part of your stay did not meet expectations but are happy to hear that other aspects were adequate. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better guest experience. Sincerely, Nitin T General Manager
Oct 19, 2015 by email@example.com
Dear Valued Guest, Thank you for taking time to leave a review regarding your recent stay and please accept our sincere apologies for the number of beds. We are happy to hear location, hotel comfort and temperature met your needs. Thank you again and see you soon. Nitin T General Manager
May 6, 2015 by Hotel Manager
Dear Recent Guest, Thank you for sharing your experience about your stay at our property. Despite the size of the room you received, I am happy to know that the amenities, services and cleanliness exceeded expectations. Thank you again and hope to see you soon. Sincerely, Nitin T General Manager
Mar 26, 2015 by Hotel Management
Dear Recent Guest, Thank you for staying with us and I hope to have the pleasure of welcoming you back when you return to Chicago, Illinois. Sincerely, Nitin General Manager
Holiday Inn & Suites Chicago - Downtown offers its guests a 24-hour health club and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 2200 square feet (204 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Chicago - Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge) , Parking (limited spaces)
Holiday Inn & Suites Chicago - Downtown offers 145 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to noon.
Sunnys Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.
Guests under 16 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.Safety features at this property include a smoke detector and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.For guests' safety, the property includes a smoke detector and window guards in each accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.