"Big piece of long black hair on hand towel when I arrived and bath tub had stopper down and have an inch full of water which seemed kind of weird " More
Heart of Chicago
Within a 15-minute walk of this Downtown Chicago hotel, you'll find Grant Park and Water Tower Place. Millennium Park and Navy Pier are also within 2 miles (3 km).
Luxury amenities
A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 34 conference rooms, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and coffee shop.
Free WiFi, comfy beds
Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 792 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include free WiFi, iPod docks, and TVs with cable channels. Housekeeping is available on request.
Feb 1, 2022 by Rex D
My Apologies for the inconvenience that you experienced, We will follow up with Housekeeping and Engineering.
Dec 17, 2021 by Julie
Thank you so much for the wonderful review .We hope to welcome you back soon.
Dec 17, 2021 by Julie
Thank you for taking the time out of your day to provide us with feedback regarding your recent experience here at the InterContinental Chicago Magnificent Mile. We always appreciate hearing from our guests as it continuously help us improve and grow.
Sep 21, 2021 by sw
Thanks for staying with us. We appreciate your feedback!
Jul 28, 2021 by Julie
Thank you so much for the wonderful review .We hope to welcome you back soon.
Jul 27, 2021 by Julie
Thank you so much for the wonderful review .We hope to welcome you back soon.
InterContinental Chicago Magnificent Mile, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 34 meeting rooms available. A fitness center, a vending machine, and multilingual staff are also featured at the luxury InterContinental Chicago Magnificent Mile, an IHG Hotel. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
InterContinental Chicago Magnificent Mile, an IHG Hotel offers 792 accommodations with iPod docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.
Center Court - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, and light fare. A children's menu is available.
Michael Jordan Steakhouse - This steakhouse specializes in local cuisine and serves dinner only. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Michael Jordan's Bar - This lobby lounge specializes in American cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Historic Hotels of America.