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4.4 out of 5

"Big piece of long black hair on hand towel when I arrived and bath tub had stopper down and have an inch full of water which seemed kind of weird " More

By a verified traveler on Sat 29 Jan 2022

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Hotel Description

4.5-star luxury hotel near Grant Park

Heart of Chicago

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Grant Park and Water Tower Place. Millennium Park and Navy Pier are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 34 conference rooms, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and coffee shop.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 792 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include free WiFi, iPod docks, and TVs with cable channels. Housekeeping is available on request.

Classic Room, 1 King Bed, Tower (Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$229* Per night/room May 30 - May 31

Classic Room, 2 Double Beds, City View (Premier)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Classic Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Royal Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 5 Max

Suite, 2 Double Beds (Living Area)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

InterContinental Chicago Magnificent Mile, an IHG Hotel ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Chicago Magnificent Mile, an IHG Hotel

Everyone (11) Couples (3) Family (5)
5 out of 5

Posted by on Jan 30, 2022

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4 out of 5
Big piece of long black hair on hand towel when I arrived and bath tub had stopper down and have an inch full of water which seemed kind of weird

Posted by , from ORLANDO on Jan 29, 2022

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Comment from Hotel Management

Feb 1, 2022 by Rex D

My Apologies for the inconvenience that you experienced, We will follow up with Housekeeping and Engineering.

5 out of 5

Posted by , from BAY CITY on Dec 29, 2021

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2 out of 5

Posted by on Dec 28, 2021

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5 out of 5
Great stay!!

Posted by , from DOUGLAS on Dec 14, 2021

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Comment from Hotel Management

Dec 17, 2021 by Julie

Thank you so much for the wonderful review .We hope to welcome you back soon.

3 out of 5
It's a great location, a beautiful lobby and a good health club (with a beautiful pool, if you are a swimmer). My room was small and dated and, though on a high floor, had no view. And there is no in-room dining, of which I wasn't aware until I tried to order dinner. Also, they are not doing daily housekeeping, but the in-room coffee should have been refreshed (it's part of the daily fee and I specifically requested it).

Posted by on Dec 10, 2021

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Comment from Hotel Management

Dec 17, 2021 by Julie

Thank you for taking the time out of your day to provide us with feedback regarding your recent experience here at the InterContinental Chicago Magnificent Mile. We always appreciate hearing from our guests as it continuously help us improve and grow.

5 out of 5
Thats where I will stay again next time I'm in Chicago

Posted by , from DES MOINES on Sep 19, 2021

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Comment from Hotel Management

Sep 21, 2021 by sw

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 30, 2021

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5 out of 5
Location and history of hotel is great.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 28, 2021 by Julie

Thank you so much for the wonderful review .We hope to welcome you back soon.

4 out of 5
Great

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 27, 2021 by Julie

Thank you so much for the wonderful review .We hope to welcome you back soon.

About the InterContinental Chicago Magnificent Mile, an IHG Hotel

Location 505 N Michigan Ave, Chicago, IL 60611

Property Features

InterContinental Chicago Magnificent Mile, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 34 meeting rooms available. A fitness center, a vending machine, and multilingual staff are also featured at the luxury InterContinental Chicago Magnificent Mile, an IHG Hotel. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 792 guestrooms or units
  • 41 levels
  • 2 dining venues
  • Built in 1929
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.2 km / 0.8 mi)
  • Metro station: Grand Station (Red Line) (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Chicago Magnificent Mile, an IHG Hotel offers 792 accommodations with iPod docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

Center Court - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, and light fare. A children's menu is available.

Michael Jordan Steakhouse - This steakhouse specializes in local cuisine and serves dinner only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Michael Jordan's Bar - This lobby lounge specializes in American cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 35 for adults, USD 10 and USD 25 for children (approximately)
  • Valet parking fee: USD 75 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Magnificent Mile InterContinental
  • InterContinental Chicago Magnificent Mile
  • InterContinental Hotel Chicago Magnificent Mile
  • InterContinental Chicago Magnificent Mile Hotel
  • InterContinental Chicago Magnificent Mile Hotel
  • Hotel InterContinental Chicago Magnificent Mile Chicago
  • Chicago InterContinental Chicago Magnificent Mile Hotel
  • Hotel InterContinental Chicago Magnificent Mile
  • InterContinental Chicago Magnificent Mile Chicago
  • InterContinental
  • InterContinental Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.