4.1 out of 5

"Close to trains, bars/restaurants and shopping. Professional staff that thoroughly cleans the rooms. Great hotel and and location for a reasonable pr ... " More

By a verified traveler on Sun 30 Jul 2017

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Hotel Description

A luxury stay in the heart of Chicago awaits you at InterContinental Chicago Magnificent Mile. Within just a 10-minute stroll, you'll find Arts Club of Chicago and Driehaus Museum. Highlights at this historic hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

All 792 rooms feature WiFi, coffee/tea makers, and free weekday newspapers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes and free toiletries. Additionally, video-game consoles, safes, and hair dryers are available.

The restaurant, The Continental, is open for breakfast and brunch. Enjoy the fitness center and sauna. 52,000 square feet (5 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4.5-star Near North Side hotel include Water Tower Place and Millennium Park.

Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$136 per night

Classic Room, 2 Double Beds, Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior 1 King Executive Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior 2 Double Beds Executive Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

InterContinental Chicago Magnificent Mile ratings based on 141 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Close to trains, bars/restaurants and shopping. Professional staff that thoroughly cleans the rooms. Great hotel and and location for a reasonable price.

Posted by on Jul 30, 2017

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Comment from Hotel Management

Aug 2, 2017 by Ronald

Dear Guest, Thank you for taking the time to leave us your 5 star feedback. We are glad to see you were able to enjoy much of what our hotel has to offer. We hope you visit us again soon. Sincerely, Ronald Hoogerbrugge General Manager

5 out of 5

close to all the shops and restaurants and river.

Pros: Everything.
Cons: Can't think of anything.
Location: Shopping. Restaurants. River boat cruise -architectural tour of beautiful buildings in downtown.
Staff very helpful. Flavored ice water in lobby. Micheal Jordan bar off lobby great for drinks and light food-we had salad, meatballs and flatbread pizza. Open till 2 AM. Computer in lobby great for printing out boarding passes for flight home. Beautiful pool. Refridge in room-with snacks and drinks.

Posted by on Jun 18, 2017

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4 out of 5

Bluesfest Stay..

Pros: The pool..
Cons: Tv remote did not work that well.
Location: Great location.. short cab or Uber to Tavern on Rush.. really cool intersection in the city.
Was fine.. about a 1/2 walk to the Bean, but only a very short stroll to the original Billy Goat Tavern on lower Wacker, pretty cool experience.

Posted by , from Western suburbs of Chicagoe on Jun 12, 2017

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Comment from Hotel Management

Jun 14, 2017 by Ronald

Dear Scott, Thank you for your kind review of our hotel and restaurant. We are glad you enjoyed your stay with us. Visit us again soon. Sincerely, Ronald Hoogerbrugge General Manager

4 out of 5

great location

The hotel was beautiful. I was traveling with my dog & the staff was very pet friendly! The pool was gorgeous & the wine bar ENO was excellent. Michael Jordan's restaurant & Starbucks were in the hotel so I didn't even need to leave unless I wanted to go shopping. I

Posted by , from P. on May 8, 2017

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Comment from Hotel Management

May 12, 2017 by Ronald

Dear Stacy, Thank you for your kind review of our hotel. I am glad you had a pleasant stay with us. We do try to have it all for your convenience. We hope to see you again soon! Sincerely, Ronald Hoogerbrugge General Manager

3 out of 5

The beds were not nice

The puctures of the hotel that show in the website is not the same that I had. I select this hotel thinking The view would be great but for my surprise I stayed in a very bed room. This means no view at all. Also lots of nouse in this room. The terrible part for me were the beds too small, i choose 2 double beds and it was awful to sleep! The swimming pool is great!

Posted by on Mar 15, 2017

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5 out of 5

Nice hotel close to everything

Pros: The location
Cons: The price of parking
Location: Lots of restaurants and shops. Can walk to Navy Pier
It was easy to find coming from the airport. We only stayed one night, but were pleased we could check out at noon, which enabled us to go out and explore some more.

Posted by , from iowa on Jan 4, 2017

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Comment from Hotel Management

Jan 6, 2017 by Ronald

Dear Rara, Thank you for your kind review of our hotel. I am so glad you had a 5 star experience with us and were able to enjoy some fun winter festivities. If you do return, we do offer shuttle service to the airport as well as discounted parking packages. We certainly hope to be seeing you again. Sincerely, Ronald Hoogerbrugge General Manager

1 out of 5

Double Charged: "3rd Party Booking is Difficult"

Pros: Beautiful Hotel. But a 5*Hotel should have its affairs in order and not try to claim 'it's hard sometimes to work with 3rd party booking sites"
Cons: Not double charge on Travelocity pre-paid, and if the do, immediately offer something of value - not wait for it to be demanded
Terrible experience. Horrible check in, where receptionist argued with my GF about whether Travelocity booked room was pre-paid. After being presented with the receipt, her credit card was taken for incidentals. No apology for the mistake. THEN, they charged her card for the entirety of the room (again) ANYWAY, as well as put a $125 hold on her card. She was then charged $62 for incidentals (snack bar) when only $28 was actually used. Only because my GF suspected that they may have charged her ANYWAY did she immediately check her account.... and yes, Hold still in place and grossly overcharged. I called, and hold was removed. I called again, and a portion of the charges were credited back, with an apology and admittal of fault (atleast that's something) ... it took EIGHT days for the core credits to be received, and it is now NINE days and we are still waiting for the credit for the parking (I finally demanded be offset due to the issues.) In summary: ALWAYS READ YOUR STATEMENTS AND REVIEW YOUR CHARGES POST -STAY!!!

Posted by , from Madison, WI on Aug 3, 2016

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Comment from Hotel Management

by Jacquelyn Jenke

Dear Bradley, I apologize for the number or inconveniences you encountered while a guest at our hotel. I assure you our management team has already begun troubleshooting so this type of incident never happens again. We appreciate you taking the time to bring this to managements attention. I want to assure you this is not our usual standard of service. We are always aiming to improve our services and so I truly hope you will give us another chance to regain your trust in the future. Sincerely, Jacquelyn Jenke Guest Relations Management

5 out of 5

Terriffic

Pros: LOCATION LOCATION LOCATION. Hotel Pool
Cons: bathroom could have used touch up painting. I was charged $110 for taking 3 bottles out of the fridge to use the space and had to contest the bill (
Location: It's the most central hotel in Chicago in my experience (and we've stayed at a dozen or more Chicago hotels)
The location is the BEST yet (and we stay in Chicago hotels several times a year). It's easy walking distance to millennium park, Hancock, Navy Pier, and right by Wacker & Michigan. My son was so excited that it's next door to Dylans, his favorite candy shop. The POOL is the most amazing hotel pool. Ever. Pictures can not do it justice.

Posted by , from iowa city on Jul 8, 2016

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Comment from Hotel Management

Jul 15, 2016 by Jacquelyn

Dear Alisa, I am so glad you enjoyed staying with us here on what some have called the "50 yard line" of the city. Thank you for your kind words about our hotel and pool. We appreciate your feedback and hope you will join us again soon! Sincerely, Jacquelyn Jenke Guest Relations Management

4 out of 5

Exellent location

Pros: THE CONVENIENCE OF BEING ON MICHIGAN AVE
Cons: THE NOISE LEVEL FROM THE STREET
Location: GREAT SHOPPING AND GREAT PLACES TO DINE
HAVE STAYED HERE MANY TIMES AND HAVE NEVER HAD A PROBLEM. VERY COMFORTABLE AND CLEAN. BEING RIGHT ON MICHIGAN AVE IS VERY CONVENIENT. WILL

Posted by , from PEWAUKEE WI on Jun 1, 2016

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Comment from Hotel Management

Jun 10, 2016 by Front Desk Manager

Dear Christine, Thank you so much for your review of our hotel and thank you for your loyalty. I apologize for any annoying noise from our busy city streets. However, I am glad to hear you enjoyed all the dining, shopping and more of the pleasantries Chicago has to offer. We hope to see you again soon! Sincerely, Jacquelyn Jenke Front Desk Manager

5 out of 5
Great hotel, great location. Staff was friendly and rooms were clean.

Posted by on Jan 4, 2016

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Comment from Hotel Management

Jun 30, 2016 by Jacquelyn Jenke

Dear Guest, Thank you very much for such a kind review of our hotel. Our staff appreciates your feedback as we all work very hard to give each of our guests a pleasant experience while visiting Chicago. We hope you join us again soon. Sincerely, Jacquelyn Jenke Front Desk Manager

About the InterContinental Chicago Magnificent Mile

Location 505 N Michigan Ave, Chicago, IL 60611

Property Features

InterContinental Chicago Magnificent Mile offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite business center. Event space at this hotel measures 52,000 square feet (5 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury InterContinental Chicago Magnificent Mile. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 792 guestrooms or units
  • 41 levels
  • 52,000 sq ft of conference space
  • 5 sq m of conference space
  • Built in 1929
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.8 km / 18.5 mi)
  • Train station: Chicago Western Avenue Station (5.5 km / 3.4 mi)
  • Metro station: Grand Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Chicago Magnificent Mile offers 792 air-conditioned accommodations with minibars and video-game consoles. Televisions come with pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers.

  • Minibar
  • In-room dining (24 hours)
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Continental - This restaurant serves breakfast and brunch.

Michael Jordan Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The hotel's fitness center offers both cardiovascular equipment and weight machines. The indoor pool features a mosaic-tiled bottom; the facility also offers a sauna and men's and women's locker rooms.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 50.00 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 38 per person (approximately)
  • Fee for in-room wireless Internet: USD 17.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 17.95 per night (rates may vary)
  • Valet parking fee: USD 68.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Facilities fee: USD 20 per person, per day and includes use of:

  • - Fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Magnificent Mile InterContinental
  • InterContinental Chicago Magnificent Mile
  • InterContinental Hotel Chicago Magnificent Mile
  • InterContinental Chicago Magnificent Mile Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations