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InterContinental Chicago Magnificent Mile by IHG

4.5 star property
4.5-star luxury hotel near Shops at Northbridge

Choose dates to view prices

Photo gallery for InterContinental Chicago Magnificent Mile by IHG

Experience the hotel's striking entrance with a view of the interior through its large windows and decorative elements.
Property video
Couples can exchange vows in a romantic setting with a beautifully decorated table, floral arrangement, and elegant chandelier.
Relax in the stylish lobby, featuring a large sofa, armchairs, and a beautiful mosaic wall.
Relax by the pool in a spacious area with a geometric ceiling design and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service

Explore the area

Map
505 N Michigan Ave, Chicago, IL, 60611
  • Millennium Park
    ‪11 min walk‬
  • Grant Park
    ‪14 min walk‬
  • Navy Pier
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, City View, Tower (Premier, Executive Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed, City View, Tower (Premier, Executive Tower)

8.4 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Tower (Executive Tower)

City view

Executive Room, 1 King Bed, City View, Tower (Executive Tower)

8.4 out of 10
Very good
(16 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible, Tower (Accessible Tub, Executive Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Mobility Accessible, Tower (Accessible Tub, Executive Tower)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Grand Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom (Grand Tower)

9.0 out of 10
Wonderful
(33 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Executive Tower)

TV, iPod dock, pay movies

Executive Suite, 1 Bedroom, Tower (Executive Tower)

9.2 out of 10
Wonderful
(10 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, City View, Tower (Grand Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, City View, Tower (Grand Tower)

9.6 out of 10
Exceptional
(17 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Tower (Executive Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 2 Double Beds, Tower (Executive Tower)

8.6 out of 10
Excellent
(16 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View, Tower (Premier, Executive Tower)

City view

Executive Room, 2 Double Beds, City View, Tower (Premier, Executive Tower)

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower (Grand Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, Tower (Grand Tower)

9.0 out of 10
Wonderful
(39 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

7.8 out of 10
Good
(6 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Tower (Grand Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Tower (Grand Tower)

8.8 out of 10
Excellent
(82 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View, Tower (Premier, Grand Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, City View, Tower (Premier, Grand Tower)

8.6 out of 10
Excellent
(124 reviews)
  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 1 Bedroom, City View (Grand Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Suite, 1 Bedroom, City View (Grand Tower)

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Grand Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom (Grand Tower)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Tower (Executive Tower)

TV, iPod dock, pay movies

Executive Suite, 1 Bedroom, Tower (Executive Tower)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible, Tower (Accessible Tub, Grand Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Mobility Accessible, Tower (Accessible Tub, Grand Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Mobility Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, Mobility Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room

9.0 out of 10
Wonderful
(25 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Room, 2 Double Beds, City View, Tower (Executive Tower)

City view

Executive Room, 2 Double Beds, City View, Tower (Executive Tower)

9.0 out of 10
Wonderful
(59 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

8.8 out of 10
Excellent
(12 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Tower (Executive Tower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 1 King Bed, Tower (Executive Tower)

8.8 out of 10
Excellent
(59 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Tower (Premier, Executive Tower)

City view

Executive Room, 1 King Bed, City View, Tower (Premier, Executive Tower)

9.4 out of 10
Exceptional
(37 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Chicago

Heart of Chicago.At this Downtown Chicago hotel, you'll be steps from Shops at Northbridge and within a 15-minute walk of Water Tower Place. Also, Millennium Park is within half a mile (1 km) and Art Institute of Chicago is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 miles
  • Millennium Park - 11 min walk - 0.6 miles
  • Grant Park - 14 min walk - 0.8 miles
  • Art Institute of Chicago - 16 min walk - 0.9 miles
  • Navy Pier - 3 min drive - 1.4 miles

Getting around

  • Grand Station (Red Line) - 6 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Billy Goat Tavern - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk

About this property

InterContinental Chicago Magnificent Mile by IHG

4.5-star luxury hotel near Shops at Northbridge
InterContinental Chicago Magnificent Mile by IHG offers its guests an indoor pool, a steam room, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 34 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at the luxury InterContinental Chicago Magnificent Mile by IHG. For a fee, parking is available. A complete renovation of InterContinental Chicago Magnificent Mile by IHG was completed in June 2023.

This 4.5-star Chicago hotel is smoke free.

  • 792 guestrooms or units
  • 41 levels
  • 2 dining venues
  • Built in 1929
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Chicago Magnificent Mile by IHG offers 792 accommodations with iPod docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Japanese, Polish, Spanish

Similar properties

Enjoy a panoramic city view from this stylish room, featuring a spacious dining area with a round table and six comfortable chairs.

Swissotel - Chicago

  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,417 reviews
$216 nightly
The price is $254
Aug 7 - Aug 8
Total includes taxes and fees
Swissotel - Chicago

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 88 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 45 to 65 for adults and USD 20 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per day
  • Resort fee: USD 32 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 45 to 65 for adults, and USD 20 to 35 for children
  • Covered valet parking fee: USD 88 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Magnificent Mile InterContinental
InterContinental Chicago Magnificent Mile
InterContinental Hotel Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Hotel
InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile Chicago
Chicago InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Chicago
InterContinental
InterContinental Hotel

Frequently asked questions

How close is InterContinental Chicago Magnificent Mile by IHG to the airport?

InterContinental Chicago Magnificent Mile by IHG is 13.4 mi (36-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Chicago Magnificent Mile by IHG?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at InterContinental Chicago Magnificent Mile by IHG on Aug 10, 2025 start from $199.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Chicago Magnificent Mile by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Chicago Magnificent Mile by IHG.

How close is InterContinental Chicago Magnificent Mile by IHG to the beach?

This hotel is a short 13-minute walk from Ohio Street Beach and 1.2 mi (6-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does InterContinental Chicago Magnificent Mile by IHG offer free breakfast?

Free breakfast isn’t offered at InterContinental Chicago Magnificent Mile by IHG, but buffet breakfast is offered for a fee of between USD 45 and 65 for adults, USD 20 and 35 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at InterContinental Chicago Magnificent Mile by IHG?

No, there is no casino at this hotel, but Bally's Casino Chicago (5-min walk) is nearby.

What time is check-in at InterContinental Chicago Magnificent Mile by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at InterContinental Chicago Magnificent Mile by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 88 per day.

Does InterContinental Chicago Magnificent Mile by IHG have a pool?

InterContinental Chicago Magnificent Mile by IHG features an indoor pool.

Does InterContinental Chicago Magnificent Mile by IHG have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, brunch, and happy hour.

Does InterContinental Chicago Magnificent Mile by IHG have a spa?

This hotel doesn't have a spa, but it does offer massages, body treatments, and facials.

How close is InterContinental Chicago Magnificent Mile by IHG to downtown Chicago?

InterContinental Chicago Magnificent Mile by IHG is 1 mi away from Chicago.

InterContinental Chicago Magnificent Mile by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1436 out of 2040 reviews
Rating 8 - Good. 328 out of 2040 reviews
Rating 6 - Okay. 140 out of 2040 reviews
Rating 4 - Poor. 70 out of 2040 reviews
Rating 2 - Terrible. 66 out of 2040 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KEVIN, Troy

Stayed 6 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a great location, a lot of attractions are in walking distance. I had a great time.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel close to everything you need in Downtown. Maybe an add toothbrush paste shaving razor to your rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Enrique

Stayed 5 nights in Apr 2025

10/10 Excellent

Curtis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an awesome stay!

Kyle at the front desk checked us in and gave us an upgrade to an incredible room! Kyle was friendly and gracious, and so helpful! The hotel is grand and beautiful, and there is an historic section with incredible architectural details. The views of the river from our room were incredible. We loved every minute and hope to stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool, great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, perk-Saturday evening kids movie with popcorn at the pool! Only bummer, our refrigerator didn’t work. Overall, would recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

stephen

Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

alan

Stayed 2 nights in Apr 2025

8/10 Good

Michael

Traveled with partner
Disliked: Amenities, property conditions & facilities
the hotel was quiet and secure but definitely need yo fix and update a few things. also would say that most employees seemed friendly. for the pice of the rooms and everything definitely not worth the 400 a night.. and when i asked questions and tried to figure out things felt like i was getting dirty looks and and very short with responses and then barely any tv options for channels. i think they can be better and do better being they charge so much and being on a main drag. that don't mean u charge more if the property dosent match what u pay for.
Stayed 2 nights in Apr 2025

4/10 Poor

Nataliah

Traveled with family
Liked: Cleanliness
Property was clean, rooms were small and AC didn’t work properly. Parking with the hotel was also very expensive.
Stayed 2 nights in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, tasteful renovations in Grand Tower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chicago April 2025

The last five years we have been staying at your hotel when we visit Chicago. We love the new room updates location for the most part. The staff is been very friendly and accommodating this last trip. I had a stressful situation that ended up turning very positive due to the front desk, staff and Security thank you so much for grateful
Stayed 1 night in Apr 2025

6/10 Okay

Laith

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel and friendly staff but the AC was VERY loud in two three rooms I switched between.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Stayed 2 nights in Mar 2025

2/10 Terrible

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Robyn

Liked: Cleanliness
I was kind of disappointed in the restaurant Michael Jordan. Ate there 3 times, the food great but you have to be patient… the service was slow and bad.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Stayed 2 nights in Apr 2025

4/10 Poor

Lucas

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our hotel experience!!! We’ll definitely stay here again in the near future!
Stayed 2 nights in Apr 2025