Crowne Plaza Hotel Chicago O'Hare

3.5-star property
5440 N River Rd, Rosemont, IL 1-855-201-7819

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4.0 out of 5
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See all 62 Travelocity Reviews

"Close to airport. Inexpensive and not fancy. The staff was nice but the shuttle bus was very slow. It would be faster to take a cab at times. " More

By a verified traveler on Tue 31 Jul 2018

Points Of Interest

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Hotel Description

3.5-star hotel near Rosemont Theatre

Close to airport

You'll be steps from Rosemont Theatre and a 5-minute walk from Donald E. Stephens Convention Center with a stay at this well-placed hotel. Also, Fashion Outlets of Chicago is within half a mile (1 km) and Rivers Casino is within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. There's a fitness center on site, and a coffee shop and express check-in are also provided.

Free WiFi, refrigerators

The 503 soundproofed guestrooms offer free WiFi and room service. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and coffee/tea makers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89 per night

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Double Bed with Sofa bed, Accessible, Bathtub (Mobility)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Hotel Chicago O'Hare ratings based on 62 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Hotel Chicago O'Hare

Everyone (20) Couples (1) Family (3)
4 out of 5

Posted by on May 4, 2019

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1 out of 5

Posted by on Apr 17, 2019

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4 out of 5
The building was outdated, it had a older furniture and had a little smell to it also.

Posted by on Apr 15, 2019

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4 out of 5
did not get room reserved and had to barter to get parkig pickerd up

Posted by on Mar 18, 2019

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4 out of 5
Proximity to restaurants & Fashion Outlet Mall The bed & view of airport are terrific!

Posted by on Mar 12, 2019

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1 out of 5
The property needs some work. It was cleaned but the paint is peelung in the shower, there is not a fan in the bathroom or shower. The access to the parking lot is difficult you have to walk around the building to park.

Posted by on Feb 18, 2019

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3 out of 5
Front desk staff was very unfriendly when we checked in, walked up to three employees who seemed very disinterested in us being there. Said hello and we had a reservation but no response for a few moments then one of the ladies on the end said she would help.

Posted by on Feb 11, 2019

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3 out of 5
We arrived shortly after midnight, during a blizzard for a work conference the next day. Part of the hotel roof had actually caved in right before we got there. We asked where to park and was told to "drive around back" and that it would be "a long walk"....through the blowing snow, and 3" of slush that was on the ground before we arrived. So, they sent 2 ladies out into a sketchy parking garage alone in the middle of the night....in a blizzard to deal with all of our luggage etc. alone. There are no skyways or anything connecting the garage to the hotel. We finally got into the hotel and up to our room to find that the lamp next to the beds didn't work. We tried to call the hotel desk and the phone didn't work either. The next morning we found out that the pool and workout facility was closed for maintenance (of course...because that is exactly how our luck had been since arriving). Our conference was to take place at the convention center across the road from the hotel. We asked what the best way to get there was and was told ..... walk across the street... Which would obviously be the exact thing to do....right? HOWEVER.... it's a really busy road, the parking lot hadn't been completely cleared yet and what had been cleared was glare ice. Once we made it to the road the sidewalks were buried under snow so we literally had to walk down the shoulder of this busy road to the convention center. We were both soaking wet and freezing by the time we got into the conference.

Posted by , from Minnesota on Nov 28, 2018

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5 out of 5

Posted by on Nov 2, 2018

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4 out of 5
nice hotel.. bed was comfortable.. the bathroom should of been figured out better.. toilet too close to tub.. looks like you could of took about another ft out towards the bed area to make bathroom better... wish you had that FLY BY DELI stand opened at nite longer... or just a place were pple can like a cup of coffee, snacks.. etc... parking rate should of been one rate, even if you stayed longer... and your exits are very tight getting in and out... but nice place....

Posted by on Oct 15, 2018

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About the Crowne Plaza Hotel Chicago O'Hare

Location 5440 N River Rd, Rosemont, IL 60018

Property Features

Crowne Plaza Hotel Chicago O'Hare offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Event space at this hotel measures 55,000 square feet (5 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Hotel Chicago O'Hare. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Rosemont hotel.

  • 503 guestrooms or units
  • 14 levels
  • 55,000 sq ft of conference space
  • 5 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (5.5 km / 3.4 mi)
  • Train station: Schiller Park Station (2.5 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Crowne Plaza Hotel Chicago O'Hare offers 503 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Chicago Fire Oven - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Visibility Bar - This café serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Extended parking fee: USD 25 per night
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Chicago O'Hare
  • Crowne Plaza Hotel Chicago O'Hare
  • Crowne Plaza Hotel Chicago O'Hare Rosemont
  • Crowne Plaza Chicago O'Hare Rosemont

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.