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Four Points by Sheraton Chicago O'Hare Airport

3-star property
10249 Irving Park Road, Schiller Park, IL 1-855-201-7819
3.7 out of 5
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See all 23 travelocity Reviews

"Nice property and would stay again if I am ever in Chicago again. Great customer service. " More

By a verified traveler on Thu 29 Dec 2022

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Hotel Description

3-star hotel near Rosemont Theatre

O'Hare stay

Your stay at this O'Hare hotel places you within 3 miles (5 km) of Rosemont Theatre and Donald E. Stephens Convention Center. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the gym and perks like free WiFi.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max
$90* Per night/room Feb 1 - Feb 2

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Four Points by Sheraton Chicago O'Hare Airport ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton Chicago O'Hare Airport

Everyone (10) Couples (5) Family (5)
2 out of 5
Mold around windows and in vents. Ended up with itchy bites on my ankles after sleeping in their beds

Posted by on Jan 26, 2023

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5 out of 5
Nice property and would stay again if I am ever in Chicago again. Great customer service.

Posted by on Dec 29, 2022

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4 out of 5
Was fine.

Posted by on Dec 5, 2022

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Comment from Hotel Management

Dec 15, 2022 by FD

We appreciate your feedback. Thank you for staying with us!

2 out of 5
The toilet ran after every flush. I had to push down the plunger each time. The air conditioner fan blew on me all night. I woke up with hoarse and with back pain since the cold air wass hitting it all night. Just wish we could regulate the fan blowing. Not a restful sleep.

Posted by on Jun 30, 2022

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Comment from Hotel Management

Nov 29, 2022 by FD

We sincerely apologize for not meeting your expectations and want to assure you that this is not the norm. We are working diligently to update the property and hope you will give us another chance to make it up to you.

2 out of 5
Check in was super easy and quick. Friends rental car got the catalayic converter stole out of it. No breakfast. Not impressed

Posted by on Jun 1, 2022

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Comment from Hotel Management

Nov 29, 2022 by FD

We sincerely apologize for not meeting your expectations and want to assure you that this is not the norm. We are working diligently to update the property and hope you will give us another chance to make it up to you.

5 out of 5

Posted by on Apr 25, 2022

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Comment from Hotel Management

Dec 15, 2022 by FD

We appreciate your feedback. Thank you for staying with us!

2 out of 5
parking is one of the amenities I filter by bcuz who wants to pay for parking. Well it’s not free it’s around 15$ f or one night 🙄

Posted by on Jan 29, 2022

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Comment from Hotel Management

Feb 22, 2022 by FD

We sincerely apologize for not meeting your expectations and want to assure you that this is not the norm. We are working diligently to update the property and hope you will give us another chance to make it up to you.

5 out of 5
Get place to stay for one night. Free shuttle back ad forth to airport. They allowed me to check in early. Fantastic restaurant onsite.

Posted by on Nov 12, 2021

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Comment from Hotel Management

Nov 13, 2021 by FD

We appreciate your feedback. Thank you for staying with us.

5 out of 5
The staff was friendly and helpful and the rooms were very clean

Posted by on Oct 20, 2021

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Comment from Hotel Management

Oct 28, 2021 by FD

We appreciate your feedback. Thank you for staying with us!

3 out of 5
Our room had no wash cloths and only one bath towel for both of us.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 28, 2021 by FD

We apologize for your less than satisfactory stay. Thank you for taking the time to make us aware of this situation

About the Four Points by Sheraton Chicago O'Hare Airport

Location 10249 Irving Park Road, Schiller Park, IL 60176

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:

  • Bar/lounge
  • Dining venue(s)

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:

  • Bar/lounge

Property Features

Four Points by Sheraton Chicago O'Hare Airport offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Chicago O'Hare Airport. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 3-star Schiller Park hotel is smoke free.

  • 295 guestrooms or units
  • 7 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Schiller Park Station (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton Chicago O'Hare Airport offers 295 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Schiller Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays.

Mirage Restaurant - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking

Onsite parties or group events are strictly prohibited

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not provide long-term parking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Car not required
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 for adults and USD 16.95 for children (approximately)
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Rollaway bed fee: USD 11.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Chicago O'Hare Airport Hotel
  • Four Points Sheraton Chicago O'Hare Airport
  • Four Points by Sheraton Chicago O'Hare Airport Hotel
  • Sheraton Schiller Park
  • Four Points Schiller Park
  • 4 Points By Sheraton Chicago o`Hare Airport
  • Schiller Park Sheraton
  • Chicago Four Points
  • Schiller Park Four Points
  • Four Points by Sheraton Chicago O'Hare Airport Schiller Park

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.