Skip to main content
Beginning of main content
 Chicago •1 Room
 Chicago • 1 Room
Book online or call 1-855-214-3079 Phone Number

Best Western At O'Hare

2.5-star property
10300 W Higgins Road, Rosemont, IL 1-855-201-7819
3.2 out of 5
See all 38 travelocity Reviews

"They put lipstick on an old building, staff from one shift should get together with the next shift. They won't give a receipt it has to be emailed lat ... " More

By a verified traveler on Sat 10 Sep 2022

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Hotel near Allstate Arena in Rosemont

O'Hare stay

Your stay at this O'Hare hotel places you within 2 miles (3 km) of Allstate Arena and Rivers Casino. Donald E. Stephens Convention Center and Rosemont Theatre are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and a free airport shuttle. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a gym on site, and a 24-hour front desk and a convenience store are also provided.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Dec 18 - Dec 19

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western At O'Hare ratings based on 38 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western At O'Hare

Everyone (15) Couples (8) Family (10)
3 out of 5
They put lipstick on an old building, staff from one shift should get together with the next shift. They won't give a receipt it has to be emailed later.

Posted by on Sep 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 4, 2022 by Management

Dear jeffrey, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
It was very cold in the room and when we turned on the heat there was a "something is burning " smell. Shuttle service was great though.

Posted by on Jul 13, 2022

Was this review helpful to you?
1 out of 5
Front desk attendant tried to refuse check in for my 19 year old daughter and make her sleep in the airport, based on her age. They agreed only after we argued about the shameful treatment of a young traveler who had paid for the safety of a hotel room.

Posted by , from CLAY on May 26, 2022

Was this review helpful to you?
4 out of 5

Posted by on May 23, 2022

Was this review helpful to you?
4 out of 5
It was a nice faclility to stay at. They were very accommodating and when we had to catch a shuttle at 3 am, we were provided with snacks to take with us as nothing was open for breakfast at that hour. Our shuttle driver was on time and helpful and friendly. Staff was very friendly and helpful.

Posted by on May 20, 2022

Was this review helpful to you?
2 out of 5
Very unprofessional and very unwelcoming staff, ambience of a typical budget motel.

Posted by on Nov 7, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 9, 2021 by Best Western Management

Sorry for not meeting your expectations. We will share this review with staff so they are aware of how you feel. If you would like to discuss this further please reach out to the property and ask for a manager.

2 out of 5
The hotel is a wonderful location for a hotel right next to O’hare. The check-in and out process was easy and the desk attendants were nice. The building is out dated really bad. One of the two elevators worked and it looked like it was really out dated. Then it quit working when we checked out. The AC unit squealed really bad when it kicked on so we didn’t sleep very well.

Posted by , from Galesburg on Oct 12, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 12, 2021 by Best Western Management

Sorry for not meeting your expectations. We will share this review with staff so they are aware of how you feel. If you would like to discuss this further please reach out to the property and ask for a manager.

5 out of 5

Posted by on Sep 28, 2021

Was this review helpful to you?
1 out of 5
The coffee maker in the room was missing parts which I asked for a part the night before that never came. The refrigerator stopped in the middle of the night ruining our $20 pizza, the bathtub backed up at least 2 to 3 inches from the bottom while taking a shower. We have stayed at many places and this by far was probably the worst. I will do what I can to get my money back

Posted by on Sep 17, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2021 by Best Western Management

Sorry for not meeting your expectations. We will share this review with staff so they are aware of how you feel. If you would like to discuss this further please reach out to the property and ask for a manager.

1 out of 5
Two day stay without cleaning, towels, etc. High street noise.

Posted by on Aug 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 16, 2021 by Best Western Management

Sorry for not meeting your expectations. We will share this review with staff so they are aware of how you feel. If you would like to discuss this further please reach out to the property and ask for a manager.

About the Best Western At O'Hare

Location 10300 W Higgins Road, Rosemont, IL 60018

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western At O'Hare. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Rosemont hotel.

  • 138 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Rosemont O'Hare Transfer Station (0.9 km / 0.6 mi)
  • Metro station: Multi-Modal Facility Station (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Best Western At O'Hare offers 138 accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rosemont hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 5:30 AM to 9:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western At O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night
  • Extended parking fee: USD 20 per day
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel O'Hare
  • Best Western O'Hare
  • O'Hare Best Western
  • Best Western At o`Hare Hotel Rosemont
  • Best Western Hotel Rosemont
  • Best Western Rosemont
  • Rosemont Best Western
  • Best Western O'Hare Hotel Rosemont
  • Best Western O'Hare Hotel
  • Best Western O'Hare Rosemont
  • Best Western At O'Hare Hotel
  • Best Western At O'Hare Rosemont
  • Best Western At O'Hare Hotel Rosemont

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Chicago-Hotels-Best-Western-At-O'Hare.h21012-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Best-Western-At-O'Hare.h21012-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Chicago-Hotels-Best-Western-At-O'Hare.h21012-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.