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Extended Stay America Suites Chicago O'Hare Allstate Arena

2.5-star property
1207 E Touhy Ave, Rosemont, IL 1-855-201-7819
3.6 out of 5
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See all 14 travelocity Reviews

"Can’t bear it for the money very clean and great service " More

By a verified traveler on Wed 13 Sep 2023

Points Of Interest

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Hotel Description

Hotel near Allstate Arena in Rosemont

O'Hare stay

Within a 15-minute walk of this O'Hare hotel, you'll find Allstate Arena and Lake Park. Wolff's Flea Market and Rivers Casino are also within 3 miles (5 km).

Business services

A gym, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A picnic area and a safe deposit box are also provided.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$83* Per night/room May 12 - May 13

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Chicago O'Hare Allstate Arena ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Chicago O'Hare Allstate Arena

Everyone (13) Couples (1)
3 out of 5

Posted by on Nov 21, 2023

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5 out of 5
Can’t bear it for the money very clean and great service

Posted by , from WENTZVILLE on Sep 13, 2023

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Comment from Hotel Management

Sep 19, 2023 by Hotel Management

Dear Juan, Thank you for choosing Extended Stay America and for sharing such delightful comments about our immaculate accommodations and impeccable service. Our team strives to ensure our guests with the highest levels of comfort, and we are thrilled we exceeded your expectations. It was our pleasure having you as our guest, and we hope to welcome you again in the near future.Sincerely,Hotel Management

5 out of 5

Posted by on Apr 1, 2023

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2 out of 5

Posted by on Jul 29, 2021

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5 out of 5
This hotel is 5 star all the way. Great front desk! Extremely helpful

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 1, 2021 by Hotel Management

Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit Chicago.   Sincerely, Hotel Management

4 out of 5
The room had a stale smell when I walked in. But the bed was very comfortable

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 5, 2019 by Hotel Management

Thank you for the review of your stay at Extended Stay America. We are glad you loved our comfortable beds and had a great stay. However, your concerns regarding the odor in the room have been shared with the housekeeping team to ensure a better experience going forward. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management

3 out of 5
Ok for the price. Check in was smooth and did not take long. Room looked a bit old and furniture was a bit uncomfortable. TV reception was not really clear and crisp. Pillows were old and flat and very uncomfortable, glad we had our own. We ran out of Kleenex and was told there was no more to be had; so we were given an extra roll of toilet paper. Continental breakfast was minuscule.

Posted by on Dec 25, 2018

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Comment from Hotel Management

Dec 26, 2018 by Hotel Management

Thank you for taking the time to share your feedback online. Although you liked our affordable price, we apologize for the difficulties you encountered here. Your feedback is noted and will be discussed with appropriate individuals in our organization in an effort to improve our facilities going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management

2 out of 5
Hotel staff very standoffish. Breakfast was a joke. Coffee, instant oatmeal packets, and hot chocolate. That was breakfast. The sink in my room was dirty and we found food on the floor. Way over priced for the quality. Pay the higher price somewhere else.

Posted by , from Chicago on Nov 16, 2018

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Comment from Hotel Management

Nov 17, 2018 by Hotel Management

Penny, thanks for being our guest. We apologize that you experienced so many difficulties while you were here. Your feedback is shared for the cleanliness issue and our breakfast offerings are shared with the appropriate individuals in an effort to improve our service and facilities going ahead. Kindly know we conduct competitive pricing analyses several times and our pricing is in line with other hotels in our vicinity. Please consider giving us another chance to provide you with a much better stay on a future date. Sincerely, Hotel Management\

3 out of 5

OK for singles & couples, though not for families.

Pros: Airport vicinity & the shuttle.
Cons: Equip the kitchen with plates, utensils etc Operate the airport shuttle from from 10 PM to 6 AM as well, on a need basis.
Though the room and the facility is good, there are few of things that I'm disappointed. 1. The grab and go breakfast. 2. Airport shuttle not operating from 10 PM to 6 AM. 3. No plates, utensils etc in the kitchen. Have to request and get them from the front-desk.

Posted by on May 30, 2018

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Comment from Hotel Management

Jun 4, 2018 by Hotel Management

Thank you for your review. We are glad you liked our convenient location and your room along with the kitchenette. That being said, we are sorry for not meeting some of your expectations. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management

5 out of 5

Clean, functional hotel close to airport.

The staff at the hotel was professional, attentive and respectful. My only request was executed in a timely fashion. The spacious room was clean and nicely furnished. I would certainly stay here again.

Posted by on May 10, 2018

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Comment from Hotel Management

May 11, 2018 by Hotel Management

Craig, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management

About the Extended Stay America Suites Chicago O'Hare Allstate Arena

Location 1207 E Touhy Ave, Des Plaines, IL 60018

Property Features

As a guest of Extended Stay America Suites Chicago O'Hare Allstate Arena, you'll find a fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Chicago O'Hare Allstate Arena also features a picnic area, laundry facilities, and a front-desk safe. Free self parking is available. This Rosemont hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Rosemont O'Hare Transfer Station (2.8 km / 1.7 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Extended Stay America Suites Chicago O'Hare Allstate Arena offers 88 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snowboarding nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 10:00 PM
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per night
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Aparthotel Chicago South O'Hare
  • Extended Stay America Chicago O'Hare Allstate Arena Aparthotel
  • Extended Stay America Chicago O'Hare Allstate Arena Des Plaines
  • Extended Stay America Chicago O'Hare Allstate Arena Des Plaines
  • Extended Stay America Chicago O'Hare Allstate Arena Hotel
  • Extended Stay America Chicago O'Hare Allstate Arena
  • Hotel Extended Stay America - Chicago- O'Hare - Allstate Arena
  • Extended Stay America Chicago O'Hare South
  • Extended Stay America Chicago O'Hare Allstate Arena
  • Extended Stay America Suites Chicago O'Hare Allstate Arena Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.