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4.5 out of 5

"It was a very nice hotel with a great shuttle to and from the airport. The room was also nice the only few things they could possibly update is their ... " More

By a verified traveler on Mon 30 Jul 2018

Hotel Description

Family-friendly 4.5-star hotel near Rosemont Theatre

Close to airport

Within a 5-minute walk of this well-placed hotel, you'll find Rosemont Theatre and Fashion Outlets of Chicago. Also, Donald E. Stephens Convention Center is within half a mile (1 km) and Rivers Casino is within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Guests will appreciate perks like free WiFi and a free airport shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Frette Italian sheets, the 556 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, 24-hour room service, and minibars are also available.

Deluxe Room, 2 Double Beds, Accessible (2 Double Beds - Hearing Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$129* Per night/room Nov 22 - Nov 23

Deluxe Room, 1 King Bed, Accessible (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loews Chicago O'Hare Hotel ratings based on 83 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Loews Chicago O'Hare Hotel

Everyone (24) Couples (3) Business (1) Family (3)
5 out of 5
This was a gorgeous hotel the staff was amazing lots of places to eat and a large Outlet Mall in walking distance. Very clean hotel inside and out. Train depot within walking distance as well if you chose to take it to downtown Chicago to avoid the traffic.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 16, 2019 by Hans Ritten

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon! Best, Hans Ritten General Manager

5 out of 5
Great location near airport. Lovely rooms and in house restaurant.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 16, 2019 by Hans Ritten

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon! Best, Hans Ritten General Manager

4 out of 5
Easy check-in & out. Room clean and comfortable. Sone issues/concerns: -Phone behaved strangely, tech Mike came and resolved it. -Unable to get terms and conditions for wi-fi connection; front desk also unable to get it. Problem with design of web site fo wi-fi check-in. -Only refrigerator is for mini-bar, which is not to be used for guest personal items. This would be problem for guest needing medication or special food refrigerated. -No microwave in room, which would be useful. -Need another mirror in living area for more than one guest to put on make-up etc. -2 double beds, sleeping room for 4 people, but only 2 chairs in sitting area.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 16, 2019 by Hans Ritten

Thanks for taking the time to write us about your recent stay. It’s great to hear about your overall memorable experience during your recent visit. If there was something specific that we could have done better to earn your fifth star and provide you with an exceptional stay, please don’t hesitate to reach out and let us know what that would be. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon! Best, Hans Ritten General Manager

5 out of 5

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 16, 2019 by Hans Ritten

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon! Best, Hans Ritten General Manager

5 out of 5
We enjoyed our stay. The staff was friendly and attentive. Our rooms was very comfortable.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 16, 2019 by Hans Ritten

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon! Best, Hans Ritten General Manager

5 out of 5

Posted by on May 29, 2019

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Comment from Hotel Management

May 31, 2019 by Hans Ritten

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon! Best, Hans Ritten General Manager

5 out of 5
Property is excellent but the staff is what really makes the difference. Flights were canceled and everyone from concierge, to the hostess at the restaurant to Charlie at the bar went above and beyond to help 2 parents traveling with a 2 year old be as comfortable as possible.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Hans Ritten

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon! Best, Hans Ritten General Manager

5 out of 5

Posted by on Feb 14, 2019

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Comment from Hotel Management

Apr 3, 2019 by Hans Ritten

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon! Best, Hans Ritten General Manager

5 out of 5
My room service order was not complete but they compliment my sandwich

Posted by on Dec 26, 2018

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Comment from Hotel Management

Dec 31, 2018 by Hans Ritten

Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your five star worthy experience with us. Thanks for choosing the Loews as we know you have many options when it comes to hotels in the area. Have a great rest of your week and we look forward to welcoming you back again soon. Best, Hans Ritten General Manager

5 out of 5
I stayed at Loews for 3 nights while attending a conference. There are a lot of things to like about the hotel itself, it is modern and clean. The onsite food options are excellent. I ate at the Auburn several times and everything I had was very good. I also ate at the Capital Grille, which is a nicer dining option just steps away. Also great is the outlet mall that is a very easy walking distance (.2 miles). Con, the area is very commercial. Mainly hotels, businesses and noisy streets. I went for several walks and did not enjoy the immediate area surrounding the hotel. All in all, if you are mainly interested in finding a nice hotel in the area, Loews is a great option. Staff was very nice and accommodating and the shuttle for the airport was easy to use and convenient.

Posted by , from Anaheim, CA on Oct 4, 2018

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Comment from Hotel Management

Oct 5, 2018 by Hans Ritten

Lindsay, Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your five star worthy experience with us during those three nights. Thanks for choosing the Loews as we know you have many options when it comes to hotels in the area. Have a great rest of your week and we look forward to welcoming you back again soon. Best, Hans Ritten General Manager

About the Loews Chicago O'Hare Hotel

Location 5300 N River Rd, Rosemont, IL 60018

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 39,000 square feet (4 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Loews Chicago O'Hare Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Rosemont hotel.

  • 1 building
  • 556 guestrooms or units
  • 12 levels
  • 39,000 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Rosemont Station (1.6 km / 1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Loews Chicago O'Hare Hotel offers 556 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, and designer toiletries. This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in April 2019.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer available
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

The Ashburn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 120 per accommodation, per stay
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 23 and USD 50 for adults, USD 23 and USD 50 for children (approximately)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 120 per accommodation, per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Chicago O'Hare
  • InterContinental Hotel Chicago O'Hare
  • Loews Chicago O'Hare Hotel Rosemont
  • Loews Chicago O'Hare Hotel
  • Loews Chicago O'Hare Rosemont
  • Loews Chicago O'Hare
  • Intercontinental Chicago o`Hare Hotel Rosemont
  • Intercontinental Hotel Rosemont
  • Intercontinental Rosemont
  • Intercontinental Hotel Rosemont
  • Loews Chicago O'Hare Hotel Hotel
  • Loews Chicago O'Hare Hotel Rosemont
  • Loews Chicago O'Hare Hotel Hotel Rosemont
  • Intercontinental Chicago O`hare Hotel Rosemont

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Loews Chicago O'Hare Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Chicago-Hotels-Loews-Chicago-O'Hare-Hotel.h1818376-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.