4.4 out of 5

"We were able to check in early, the front desk staff was very helpful and friendly. The entire staff were very professional and courteous. " More

By a verified traveler on Mon 17 Jul 2017

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Hotel Description

A luxury stay in Rosemont awaits you at Loews Chicago O'Hare Hotel. Within just a 10-minute stroll, you'll find Rosemont Theatre and Fashion Outlets of Chicago. Highlights at this family-friendly hotel include a restaurant, a free airport shuttle, and a 24-hour fitness center.

Flat-screen TVs with cable channels are featured in all 556 rooms, and you can enjoy free WiFi, iPod docks, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, coffee/tea makers, free newspapers, and in-room massages are available.

The restaurant, The Ashburn, serves American cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 39,000 square feet (4 square meters) of event facilities include 13 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas and a coffee shop/café. Breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking.

Within a 30-minute drive of this 4.5-star Rosemont hotel, attractions include Wrigley Field and United Center.

Deluxe Room, 2 Double Beds, Accessible (2 Double Beds - Hearing Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$129 per night

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loews Chicago O'Hare Hotel ratings based on 66 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

When in Chicago, this is the place to stay..

Pros: The rooms were very clean and upto date. The beds were comfortable and the sitting was a nice change. The bathrooms were large and well equipped.
Cons: I can't think of anything that would improve this facility.
Location: The shuttle service to and from the airport was fantastic and very timely. This is not to far out of the city where it would difficult to go downtown
We were able to check in early, the front desk staff was very helpful and friendly. The entire staff were very professional and courteous.

Posted by , from Atlanta, GA on Jul 17, 2017

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Comment from Hotel Management

Jul 19, 2017 by Hotel Management

Harry, Thanks for your five star review, we are thrilled it was a memorable stay. Thanks for choosing Loews and we look forward to welcoming you back again soon.

5 out of 5

nice surprise

Pros: clean modern
Cons: firmer beds
Location: shopping and good food
Clean and modern. Spacious bathrooms Friendly hotel staff great location

Posted by on Apr 4, 2017

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Comment from Hotel Management

Apr 7, 2017 by Paul Ohm, General Manager

Thanks for taking the time to write us about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

4 out of 5

Pleasing

Pros: Room size,
Cons: Down bedding and pillows
Nice,clean,helpful staff.close to train station to take you downtown,great on site restaurants and coffe shop.

Posted by , from florida on May 26, 2016

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Comment from Hotel Management

May 30, 2016 by Angelica

Thank you for taking the time to write a review about your experience at Loews Chicago O'Hare. We appreciate the wonderful review about the hotel and most importantly your feedback about your interaction with the staff. We hope to welcome you back again real soon.

5 out of 5

Clean, Comfortable, Quiet

Cons: We opened a bottle of water we assumed was complimentary sitting on the table. We didn't appreciate the $7.50 surprise cost.
Hotel was very clean with very comfortable beds. There was a bit personality in the decor.

Posted by on May 18, 2016

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Comment from Hotel Management

May 30, 2016 by Angelica

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I hope you found your stay enjoyable. I am sorry to hear that there was an unexpected charge for the bottled water. I apologize for the inconvenience that may have caused you. We certainly hope to see you again soon.

5 out of 5

Very Nice

Pros: Modern building, good location, fine restaurants adjoining, very easy drive from the airport.
Cons: Desk staff is very professional but might try being friendly as well. Consider reserving more floors in the parking deck for hotel guests.
Very nice, modern hotel near the airport. Desk staff is professional but curt. Deck parking is expensive and sometimes difficult to find a spot. Otherwise an outstanding facility with an excellent cafe and two fine restaurants adjoining.

Posted by , from Atlanta, GA on Apr 26, 2016

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Comment from Hotel Management

May 20, 2016 by Angelica

Thank you for taking the time to write a review about Loews Chicago O'Hare. I am glad to hear that you enjoyed your stay. I appreciate your feedback regarding the front desk staff and parking garage. I look forward to welcoming you again real soon.

4 out of 5

Nice location nice room

Location: 2 great choices for dining right next door and the fashion outlet and nightlife are fun!
Hotel staff were very accommodating. The room was nice. The bar was really dead but good drinks! There's plenty to do near by easy walking distance.

Posted by , from Madison Wisconsin on Jan 25, 2016

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Comment from Hotel Management

Jan 29, 2016 by Angelica

Thank you for taking the time to write a review about Loews Chicago O’Hare. How exciting to hear that your experience was nice. We are also glad you liked the drinks. Our hotel is surrounded by great restaurants and of course the Fashion Outlets of Chicago. The mall is just steps from our property. Thank you choosing Loews Chicago O'Hare. We look forward to seeing you back very soon.

4 out of 5
Overnight stay after a cancelled flight. Very nice hotel near O'hare airport.

Posted by on Jan 24, 2016

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Comment from Hotel Management

Jan 29, 2016 by Angelica

Thank you for choosing Loews Chicago O'Hare. I am delighted that you enjoyed your experience after having a cancelled flight. I appreciate the feedback and great ratings. I look forward to welcoming you back in the near future.

4 out of 5

Good Hotel, convenient place to stay.

Pros: Close to the Airport, good shuttle (every 30 minutes)
Cons: Another lamp or two in the rooms, maybe one more person at the check in desk when there is a shuttle that comes. Restaurant could be better.
Location: There are outlet shops that are a short walk away and there is a theater that shares the parking lot.
Arriving at O'hare airport at night, this hotel was a short shuttle drive away. Good because it was very cold that night. The shuttle driver was good and the shuttle van was big enough to service all the guests that night. Check in process was the only snag. Two people to check in a group from the shuttle meant a 20 minute wait (I was last in line) However, once in the room, it was clean and comfortable. A little austere, and not very well lit but it was adequate and reasonable. The bed was comfortable and the air system was OK. It did get a little hot and stuffy but that happens with most hotels where the temperature is so cold outside. Bathroom was OK and shower had consistent hot water. Soap, and such was good here and towels were soft and large. The bar/restaurant is not so good, I ordered a hamburger that came burned and the bun was stale. I hope it was not their best effort.

Posted by , from California on Jan 12, 2016

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Comment from Hotel Management

Jan 29, 2016 by Angelica

Thank you for taking the time to write a review about Loews Chicago O’Hare. Loews Chicago O'Hare is just minutes away from O'Hare International. Our complimentary shuttle services is available to and from the airport. Thank you for choosing Loews Chicago O'Hare and we hope to welcome you back again soon!

4 out of 5
Pros: The restaurant, great food and drinks. It also has a great dining just steps from the hotel.
Cons: The friendliness of staff and better amenities.
Location: The area is awesome. Capital Grill and McCormick are just steps away. Sugar Factory, Muvico, bowling are all within 5 minutes
The best thing about this hotel is the restaurant downstairs. The hotel is very modern but not luxury. It didn't have a bath tub, it had a rainfall shower only. There was nothing special about the room at all!

Posted by , from Chicago on Oct 19, 2015

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Comment from Hotel Management

Oct 27, 2015 by Angelica

Thank you for taking the time to write a review about Loews Chicago O’Hare. We are sorry to hear the staff was not friendly. We are centrally located just minutes from O'Hare International and surrounded by great restaurants, shopping and entertainment venues. Thank you for choosing Loews Chicago O'Hare and we hope to welcome you back again soon!

5 out of 5

great hotel with an awesome buffet breakfast

Pros: everything
Location: 5 minutes from the airport and close to all the major roads we needed
was a great hotel with very clean room and great bar and morning buffet. Our stay was great and the staff was awesome

Posted by on Sep 8, 2015

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Comment from Hotel Management

Sep 30, 2015 by Angelica

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! We are delighted that you enjoyed your stay and most importantly your feedback about the staff. We hope to be of service to you again in the near future.

About the Loews Chicago O'Hare Hotel

Location 5300 N River Rd, Rosemont, IL 60018

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 39,000 square feet (4 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Loews Chicago O'Hare Hotel. A roundtrip airport shuttle is free during limited hours. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Rosemont hotel.

  • 1 building
  • 556 guestrooms or units
  • 12 levels
  • 10 conference rooms
  • 39,000 sq ft of conference space
  • 4 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (7.6 km / 4.7 mi)
  • Train station: River Grove Station (6.4 km / 4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Loews Chicago O'Hare Hotel offers 556 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, and designer toiletries. This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer available
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 7 AM to 11 AM.

The Ashburn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 120 per accommodation, per stay
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 26.00 per night (in/out privileges)
  • Valet parking fee: USD 36 per day (in/out privileges)
  • Pet fee: USD 120 per accommodation, per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Chicago O'Hare
  • InterContinental Hotel Chicago O'Hare
  • Loews Chicago O'Hare Hotel Rosemont
  • Loews Chicago O'Hare Hotel
  • Loews Chicago O'Hare Rosemont
  • Loews Chicago O'Hare
  • Intercontinental Chicago o`Hare Hotel Rosemont
  • Intercontinental Hotel Rosemont

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.