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4.7 out of 5

"Hotel was close to restaurants. Very clean. Room was bice " More

By a verified traveler on Sun 19 Jul 2020

Hotel Description

3.5-star hotel near Donald E. Stephens Convention Center

In suburbs

Your stay at this Rosemont hotel places you within a 10-minute walk of Donald E. Stephens Convention Center and Rosemont Theatre. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an indoor pool, and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free casino shuttle.

Comfy beds, WiFi

The 369 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and sofa beds.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Cardio Room with Precor Trainer

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Corner Room, 1 King Bed with Sofabed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont ratings based on 21 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

Everyone (12) Couples (2) Family (4)
5 out of 5
Hotel was close to restaurants. Very clean. Room was bice

Posted by , from lindengur on Jul 19, 2020

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Comment from Hotel Management

Jul 20, 2020 by Steve

Thank you for taking the time to review your recent stay with us. I am glad that you enjoyed your stay and hope that we will see you again in the near future

5 out of 5
It’s very nice. Missed getting my cookie though. Maybe due to Covid?

Posted by on Jun 20, 2020

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Comment from Hotel Management

Jun 22, 2020 by Steve

Thank you for taking the time to review your recent stay with us. I am sorry that you missed out on the cookies during your stay and I hope that we will see you again in the near future.

5 out of 5
Checking was great also. I think I hit the wrong button by mistake.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 3, 2020 by Steve

Thank you for taking the time to review your recent stay with us. I hope that we will see you again in the near future.

5 out of 5

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 16, 2019 by Anna p

Dear Anonymous, Thank you for taking the time to complete our Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. Sincerely, Anna

4 out of 5

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 23, 2019 by Anna P

Dear Anonymous, Thank you for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. Sincerely, Anna

5 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by Steve

Thank you for taking the time to review your recent stay with us. I hope that we will see you again in the near future.

5 out of 5
Steve was very pleasant at check in and made me feel welcome and appreciated. The room is clean and comfortable. Convenient to the airport. A very good stay.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 27, 2019 by Steve

Thank you for taking the time to review your recent stay with us. I am glad that you enjoyed your stay with us and hope to see you again in the near future.

5 out of 5
Beds were tiny. The ‘queen’ barely fit two adult S

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Anna p

Thank you for taking the time to complete the Survey. Please accept my apologies that we do not offer queen size beds. All of our Double rooms are Double beds. We we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. Sincerely, Anna

5 out of 5
I asked for a wheelchair accessable room, i was provided with one. It was so great and there was so much room to move in my wheelchair, including in the bathroom. There was a roll in shower, with a pull down seat. Off the fantastic restaurant in the hotel was a enormous bathroom, that was beyond anyone's dream that is in a wheelchair full time. Room service was exceptionally reasonable. The staff and people that work there were beyond kind and accommodating. Probably the nicest hotels I've stayed at. Went to a convention at the Hyatt Regency, bathroom handicapped stalls were terrible, one I had to push the legrest to the side so i had room infront of the toilet to stand and turn around to sit on the toilet and be able to close the door, the one next to it was slightly better. NOTHING like the grand spacious ones st the Doubletree Hilton. I highly recommend this beautiful hotel.

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 9, 2019 by Steve

Thank you for taking the time to review your recent stay with us. I am glad that we met your expectations during your stay and hope that we will see you again in the near future.

2 out of 5
Parking not available unless paying $15 a day without in and out access. Don’t know this until after you park. Really bad experience for late night arrivals or single women traveling alone.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 8, 2019 by Steve

Thank you for your review of your recent stay. I am sorry about the parking charges. We do not own the garage and pass the fees along that we are charged by the City of Rosemont. I hope that we will see you again in the future.

About the DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

Location 5460 North River Road, Rosemont, IL 60018

Property Features

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 13000 square feet (1208 square meters). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton Chicago O'Hare Airport - Rosemont. A roundtrip airport shuttle (available 24 hours) and a casino shuttle are free. Parking is available for a fee. This 3.5-star Rosemont hotel is smoke free.

  • 369 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2000
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (5.5 km / 3.4 mi)
  • Train station: Rosemont Station (1.5 km / 1 mi)
  • Property shuttles: Free airport shuttle and casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers 369 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

BC Bistro and Lounge - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Gibsons Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18.95 and USD 21.95 for adults, USD 10.95 and USD 14.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 10.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 29.00 per day (in/out privileges)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Chicago O'Hare Airport Rosemont
  • DoubleTree Hilton Hotel Rosemont Chicago Airport O'Hare
  • DoubleTree Hilton Chicago O'Hare Airport Rosemont Hotel
  • DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Hotel
  • DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Rosemont

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.