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4.6 out of 5

"Friendliest staff! Cookies and drinks at check-in. Dry accommodating at the bistro with our children. Excellent breakfast! Convenient shuttle to the ... " More

By a verified traveler on Wed 28 Sep 2022

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Hotel Description

4-star hotel near Donald E. Stephens Convention Center

In suburbs

Your stay at this Rosemont hotel places you within a 10-minute walk of Donald E. Stephens Convention Center and Rosemont Theatre. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. A free casino shuttle is offered as well.

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$162* Per night/room Oct 15 - Oct 16

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Cardio Room with Precor Trainer

Bed Count 1 King Bed Maximum Occupancy 4 Max

Corner Room, 1 King Bed with Sofabed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Yoga Room with Extra Space & Yoga Equipment

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont ratings based on 29 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

Everyone (16) Couples (4) Family (5)
5 out of 5
Friendliest staff! Cookies and drinks at check-in. Dry accommodating at the bistro with our children. Excellent breakfast! Convenient shuttle to the airport and let us stay a little longer in our room to catch our later flight!

Posted by , from CLAY on Sep 28, 2022

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Comment from Hotel Management

Sep 29, 2022 by Manager

Thank you for taking the time to complete the Survey. We are pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

5 out of 5

Posted by on Jul 5, 2022

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2 out of 5

Posted by , from LINDEN on Jun 15, 2022

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5 out of 5
Sadie & Marilyn are EXCELLENT front desk hosts and they knew me by name. That meant a lot to me. I will return to this property because of them as well as the entire staff.

Posted by on May 24, 2022

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Comment from Hotel Management

Jun 22, 2022 by Angie H .

Good morning Melba, Thank you so much for taking the time out of your day to rate our hotel property. We really do appreciate you for doing so. Thank you also for letting us know the Associates that made your stay better while being here with us. I will be sure to let their Managers know they were indeed mentioned :-)

5 out of 5
The staff was friendly amd the room was very clean. We would definitely stay here again.

Posted by on Apr 20, 2022

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Comment from Hotel Management

Apr 29, 2022 by Anna

Karen, Thank you for taking the time to complete the survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. Sincerely, Anna

5 out of 5
Check in was great. Oh! The same man checked me as helped me when I called from the airport inquiring about the shuttle. He was friendly, communicative, and helpful. I felt reassured and safe, knowing that despite it being midnight, I could find my way. Thankfully, the shuttle runs almost 24/7. I was in my hotel room 40 minutes after landing.

Posted by on Mar 11, 2022

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Comment from Hotel Management

Mar 11, 2022 by Angie H.

Good morning Ms. Debbie, Thank you so much for taking the time out of your day to rate our hotel property! We really do appreciate you for doing so! By any chance would you happen to remember the Front Desk Associate's name that helped you please? If not, no worries at all. We look forward to having you back again as one of our guests! Kind Regards,

5 out of 5
The front desk staff, super informative and pleasant! We had a great time and great service at gibsons

Posted by on Feb 7, 2022

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Comment from Hotel Management

Feb 7, 2022 by Angie H.

Good afternoon Anita, Thank you so much for taking the time out of your day to rate our hotel property. We really do appreciate you doing so! We hope that you'll be one of our guests soon again! Kind Regards,

4 out of 5
i like being anaynmous i didn't like the add on fees, mainly parking $15/day

Posted by , from Windsor on Dec 18, 2021

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Comment from Hotel Management

Dec 20, 2021 by Rosie

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

2 out of 5
Close to airport and shuttle service. Great restaurant and location. Disappointed with check in staff. Not professional.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Aug 30, 2021 by Anna

Dear Maricela, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Doubletree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely, Anna

5 out of 5

Posted by on Aug 7, 2021

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About the DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

Location 5460 North River Road, Rosemont, IL 60018

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Chicago O'Hare Airport - Rosemont. A roundtrip airport shuttle (available 24 hours) and a casino shuttle are free. Parking is available for a fee. This 4-star Rosemont hotel is smoke free.

  • 369 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2000
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Rosemont Station (1.5 km / 1 mi)
  • Property shuttles: Free airport shuttle and casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers 369 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

BC Bistro and Lounge - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Gibsons Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18.95 and USD 21.95 for adults, USD 10.95 and USD 14.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Valet parking fee: USD 38.00 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Chicago O'Hare Airport Rosemont
  • DoubleTree Hilton Hotel Rosemont Chicago Airport O'Hare
  • DoubleTree Hilton Chicago O'Hare Airport Rosemont Hotel
  • DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Hotel
  • DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Rosemont

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.