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4.1 out of 5

"The air conditioning didn't work properly. I had to have the fan in the unit running on high all weekend. There was also mold on the ceiling in the sh ... " More

By a verified traveler on Mon 28 Aug 2017

Hotel Description

3.5-star hotel near Donald E. Stephens Convention Center

Close to airport

With a stay at this Rosemont hotel, you'll be steps from Donald E. Stephens Convention Center and a 5-minute walk from Rosemont Theatre. Fashion Outlets of Chicago and MB Financial Park at Rosemont are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel features 2 restaurants and 2 bars/lounges. A free airport shuttle is offered as well. You'll appreciate the free casino shuttle, valet parking, and 24-hour business center.

Comfy beds, WiFi

Guestrooms offer pillowtop beds, WiFi, and flat-screen TVs. Other amenities include separate bathtubs and showers, coffee/tea makers, and hair dryers.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$96* Per night/room Dec 20 - Dec 21

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Cardio Room with Precor Trainer

Bed Count 1 King Bed Maximum Occupancy 4 Max

Corner Room, 1 King Bed with Sofabed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Yoga Room with Extra Space & Yoga Equipment

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont ratings based on 42 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

Everyone (12) Couples (1) Business (1) Family (4)
4 out of 5

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 23, 2019 by Anna P

Dear Anonymous, Thank you for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. Sincerely, Anna

5 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by Steve

Thank you for taking the time to review your recent stay with us. I hope that we will see you again in the near future.

5 out of 5
Steve was very pleasant at check in and made me feel welcome and appreciated. The room is clean and comfortable. Convenient to the airport. A very good stay.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 27, 2019 by Steve

Thank you for taking the time to review your recent stay with us. I am glad that you enjoyed your stay with us and hope to see you again in the near future.

5 out of 5
Beds were tiny. The ‘queen’ barely fit two adult S

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Anna p

Thank you for taking the time to complete the Survey. Please accept my apologies that we do not offer queen size beds. All of our Double rooms are Double beds. We we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. Sincerely, Anna

5 out of 5
I asked for a wheelchair accessable room, i was provided with one. It was so great and there was so much room to move in my wheelchair, including in the bathroom. There was a roll in shower, with a pull down seat. Off the fantastic restaurant in the hotel was a enormous bathroom, that was beyond anyone's dream that is in a wheelchair full time. Room service was exceptionally reasonable. The staff and people that work there were beyond kind and accommodating. Probably the nicest hotels I've stayed at. Went to a convention at the Hyatt Regency, bathroom handicapped stalls were terrible, one I had to push the legrest to the side so i had room infront of the toilet to stand and turn around to sit on the toilet and be able to close the door, the one next to it was slightly better. NOTHING like the grand spacious ones st the Doubletree Hilton. I highly recommend this beautiful hotel.

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 9, 2019 by Steve

Thank you for taking the time to review your recent stay with us. I am glad that we met your expectations during your stay and hope that we will see you again in the near future.

2 out of 5
Parking not available unless paying $15 a day without in and out access. Don’t know this until after you park. Really bad experience for late night arrivals or single women traveling alone.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 8, 2019 by Steve

Thank you for your review of your recent stay. I am sorry about the parking charges. We do not own the garage and pass the fees along that we are charged by the City of Rosemont. I hope that we will see you again in the future.

5 out of 5

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 3, 2019 by Anna P

Dear Anonymous, Thank you for taking the time complete the Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. Sincerely, Anna

5 out of 5
Close to O’Hare,shuttle was on time.In house restaurant and coffee shop.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 23, 2019 by Steve

Thank you for taking the time to review your stay with us. I hope that we will see you again in the future.

5 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 25, 2019 by steve

Thank you for staying with us and I hope that we will see you again in the near future.

5 out of 5
Very nice, courteous staff. Were very helpful in helping out interest points and surrounding area.

Posted by on May 26, 2019

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Comment from Hotel Management

Jun 3, 2019 by steve

Thank you for taking the time to review your recent stay with us. I hope that we will see you again in the near future.

About the DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

Location 5460 North River Road, Rosemont, IL 60018

Renovations + Closures

The following facilities are closed on New Year's Eve (31 December):

  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. Event space at this hotel measures 13000 square feet (1208 square meters). DoubleTree by Hilton Chicago O'Hare Airport - Rosemont also features gift shops/newsstands, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle (available 24 hours) and a casino shuttle are free. For a fee, parking is available. This 3.5-star Rosemont hotel is smoke free.

  • 2 dining venues
  • 2 bars or lounges
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2000
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Express check-in
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Rosemont Station (1.5 km / 1 mi)
  • Property shuttles: Free airport shuttle and casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Guest accommodations at DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offer safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers and hair dryers. In-room wireless Internet access is available for a surcharge.

  • Pillowtop beds
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

BC Bistro and Lounge - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Gibsons Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Guests are asked to check-in before parking their vehicle.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18.95 and USD 21.95 for adults, USD 10.95 and USD 14.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 10.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 29.00 per day (in/out privileges)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Chicago O'Hare Airport Rosemont
  • DoubleTree Hilton Hotel Rosemont Chicago Airport O'Hare
  • DoubleTree Hilton Chicago O'Hare Airport Rosemont Hotel
  • DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Hotel
  • DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Rosemont

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Chicago-Hotels-DoubleTree-by-Hilton-Chicago-O'Hare-Airport---Rosemont.h423329-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.