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4.3 out of 5

"Got in early in the morning of the day of check in with no where to leave our bags and go see the city. But to our surprise they had our room ready to ... " More

By a verified traveler on Tue 22 Jun 2021

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Hotel Description

4-star eco-friendly hotel near Donald E. Stephens Convention Center, connected to the convention center

Near the airport

You'll be steps from Donald E. Stephens Convention Center and within a 10-minute walk of Rosemont Theatre. Also, Parkway Bank Park Entertainment District is within half a mile (1 km) and Rivers Casino is within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a coffee shop, and a terrace are also offered.

Free WiFi, iPod docks

In addition to flat-screen TVs with satellite channels, the 1095 guestrooms offer free WiFi and iPod docks. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Nov 22 - Nov 23

Room, 1 King Bed (Fitness)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite Premier Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Bed Premier Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency O'Hare Chicago ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency O'Hare Chicago

Everyone (14) Couples (2) Family (4)
5 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 3, 2021 by Hotel Management

Thank you for the feedback!

5 out of 5
Got in early in the morning of the day of check in with no where to leave our bags and go see the city. But to our surprise they had our room ready to go and let us check in early! Had an AWESOME long day of site seeing because we didn't have to lug around our luggage. Many thanks to the Hyatt Regency O'Hare!

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 23, 2021 by Hotel Management

Thank you for the feedback

5 out of 5

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jul 1, 2021 by Hotel Management

Thank you for the feedback!

3 out of 5

Posted by on May 3, 2021

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Comment from Hotel Management

May 22, 2021 by Hotel Management

If you wish to discuss your stay please call the hotel and ask for a Front Desk Manager. We hope to see you again soon.

1 out of 5
The marijuana smell has been horrible since arriving. It is in our room and the screeching fire alarm woke everyone up at 12:30 am. I called for towels and pillows yesterday... still haven’t received anything. Had to take towels off a housekeeping cart. I wouldn’t come back here

Posted by on Apr 16, 2021

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Comment from Hotel Management

Apr 16, 2021 by Hotel Management

Anonymous, I am sorry for your experience. Please call the front desk to discuss your stay.

5 out of 5

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 27, 2021 by Hotel Management

Thank you!

5 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 27, 2021 by Hotel Management

Thank you!

5 out of 5
This is a hotel use to seeing lots of people for Convention and is nice. However during Covid a lot of there amenities were not open

Posted by , from Chgo on Dec 22, 2020

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Comment from Hotel Management

Dec 31, 2020 by Hotel Management

Thank you

2 out of 5
We had to get our room changed 3 times because there was trash, pills and hair in the rooms. The cleaning staff clearly doesn’t care about the cleanliness off the rooms which is disappointed especially during a pandemic

Posted by , from Chicago on Dec 14, 2020

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Comment from Hotel Management

Dec 14, 2020 by Hotel Management

Good Evening Danny, Thank you for bringing your experience to our attention. We will look into the issues you stated and apologize they happened in the first place. Should you want to speak more on the matter, please call the hotel directly and ask to speak to the manager on duty. Thank you

4 out of 5
The room location was not the best view. But overall it was nice.

Posted by , from St.Louis on Dec 6, 2020

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Comment from Hotel Management

Dec 7, 2020 by Hotel Management

Thank you for this feedback! We hope to see you again soon.

About the Hyatt Regency O'Hare Chicago

Location 9300 Bryn Mawr Ave, Rosemont, IL 60018

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 100000 square feet (9290 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Hyatt Regency O'Hare Chicago. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 4-star Rosemont hotel is smoke free.

  • 1095 guestrooms or units
  • 11 levels
  • 2 buildings
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rosemont Station (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency O'Hare Chicago offers 1095 accommodations with iPod docking stations and safes. Beds feature premium bedding. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11:00 AM.

Hyatt Regency O'Hare Chicago has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100.00 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Self parking fee: USD 34.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt O'Hare
  • Hyatt O'Hare Regency
  • Hyatt Regency Hotel O'Hare
  • Hyatt Regency O'Hare Chicago Hotel Rosemont
  • O'Hare Hyatt
  • O'Hare Hyatt Regency
  • O'Hare Regency Hyatt
  • Regency Hyatt O'Hare
  • Regency O'Hare
  • Regency O'Hare Hyatt
  • Hyatt Regency o`Hare Hotel Rosemont
  • Hyatt Regency Ohare Hotel
  • Hyatt Regency Rosemont
  • Hyatt Regency O'Hare Hotel Rosemont
  • Hyatt Regency O'Hare Hotel
  • Hyatt Regency O'Hare Rosemont
  • Hyatt Regency O'Hare Chicago Hotel
  • Hyatt Regency O'Hare Chicago Rosemont
  • Hyatt Regency O'Hare Chicago Hotel
  • Hyatt Regency O'Hare Chicago Rosemont
  • Hyatt Regency O'Hare Chicago Hotel Rosemont

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.