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4.2 out of 5

"Huge room, clean and well appointed. Hotel was very clean all around. " More

By a verified traveler on Tue 25 Jun 2019

Hotel Description

3.5-star hotel near Allstate Arena

In suburbs

Your stay at this O'Hare hotel places you within 2 miles (3 km) of Allstate Arena and Rivers Casino. Donald E. Stephens Convention Center and Rosemont Theatre are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. Self parking, a coffee shop, and limo/town car service are also offered.

WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 296 guestrooms also offer WiFi and flat-screen TVs with digital channels. Microwaves, room service, and premium bedding are also available.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$107* Per night/room May 16 - May 17

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Sheraton Suites Chicago O'Hare ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Suites Chicago O'Hare

Everyone (5) Family (1)
5 out of 5

Posted by on Dec 21, 2020

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Comment from Hotel Management

Dec 25, 2020 by Brandon

Thank you and hope to see you again soon!

3 out of 5

Posted by on Jul 11, 2020

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Comment from Hotel Management

Aug 5, 2020 by Brandon

Thank You for taking the time to write a review

5 out of 5
Huge room, clean and well appointed. Hotel was very clean all around.

Posted by on Jun 25, 2019

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4 out of 5
We arrived later in the evening and the front staff was both friendly then and while checking out the next morning. The room was clean and as expected for price paid.

Posted by , from Indiana on Nov 5, 2018

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Comment from Hotel Management

Dec 10, 2018 by PamPer

Thank you for your feedback, we are glad to hear you were satisfied with the cleanliness of the room.

4 out of 5
Cons: The food in the restaurant needs improvement
The hotel is very handy to Chicago O'Hare Airport and the shuttle service is goodl

Posted by , from Fort Michell, Kentucky on Jul 14, 2018

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4 out of 5

Comfortable

Location: Visiting college campus
Enjoyed my room. Sheraton should add free in room wifi and free parking. Hotel was nice and clean. Beds were very comfortable. Staff were very pleasant.

Posted by on Oct 19, 2016

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About the Sheraton Suites Chicago O'Hare

Location 6501 N Mannheim Rd, Rosemont, IL 60018

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. Public spaces have WiFi for a fee. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago O'Hare. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3.5-star Rosemont hotel is smoke free.

  • 296 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (7.4 km / 4.6 mi)
  • Train station: Rosemont O'Hare Transfer Station (1.8 km / 1.1 mi)
  • Metro station: Multi-Modal Facility Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 5:00 AM to 12:30 PM.

Myricks - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks Cafe - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

The airport shuttle picks up at Door #3 in the Shuttle Center at O’Hare Airport.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 10 for adults, USD 3 and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 6.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per 24-hour period (rates may vary)
  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Chicago O'Hare Airport
  • Sheraton Chicago O'Hare Airport Hotel
  • Sheraton Suites Chicago O'Hare Hotel Rosemont
  • Sheraton Suites Chicago O'Hare Hotel
  • Sheraton Suites Chicago O'Hare Rosemont
  • Sheraton Suites Chicago O'Hare
  • Sheraton Suites Chicago O'hare
  • Sheraton Suites Chicago O'Hare Hotel
  • Sheraton Suites Chicago O'Hare Rosemont
  • Sheraton Suites Chicago O'Hare Hotel Rosemont

You should know

  • Sheraton Suites Chicago O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.