4.2 out of 5

"Nice hotel centrally located on the Gold Coast. Near subway Red Line to Wrigley Field and walking distance to restaurants and shopping. Staff is wonde ... " More

By a verified traveler on Tue 28 Aug 2018

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Hotel Description

4-star romantic hotel near John Hancock Center

City center retreat

At this Near North Side hotel, you'll be well placed to visit John Hancock Center and Water Tower Place, both steps away. Michigan Avenue and State Street are also within half a mile (1 km).

Multiple dining options

This boutique hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, express check-in, and a computer station are also offered.

Free Internet, flat-screen TVs

The 222 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and minibars. Other amenities include room service, Egyptian cotton sheets, and free weekday newspapers.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$67 per night

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Pinnacle)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room (Pinnacle)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Whitehall Hotel ratings based on 95 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Whitehall Hotel

Everyone (31) Couples (2) Business (1)
5 out of 5
Close to Magnificent Mile and Gold Coast! Easy access to the beach! Hotel staff are very friendly and accomodating

Posted by on Sep 19, 2018

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Comment from Hotel Management

Sep 19, 2018 by Shelli L

Thank you for your feedback!

5 out of 5
Nice hotel centrally located on the Gold Coast. Near subway Red Line to Wrigley Field and walking distance to restaurants and shopping. Staff is wonderful, hotel is very clean and well maintained. Plan on staying at the Whitehall on our next visit to Chicago.

Posted by , from Detroit, MI on Aug 28, 2018

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Comment from Hotel Management

Aug 28, 2018 by ANITA B

Thank you for your response! We are delighted that you enjoyed your visit with us and look forward to welcoming you again!

4 out of 5
Location was great. The room was fine. There was a musky smell through the building. Our room had a very strong bleach smell. I kept the air running which helped. The bathroom was clean and the room was a comfortable size. There was no coffee maker in room, which was okay because they had it in the lobby but it would have been nice to have it while getting ready. There was also no mini-fridge, which I would have used if there was. There were plenty of pillows on the bed so that was nice. The bed linens were also nice. The bed was a bit hard for us as we are used to a Tempur-Pedic. The rooms were quiet and we were able to sleep well. The fitness center was smelly with stagnate air. We were still able to get in a quick workout.

Posted by , from WI on Aug 23, 2018

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Comment from Hotel Management

Aug 24, 2018 by Susan S

Thank you for your feedback! I will forward your comments to our housekeeping manager. We look forward to your next visit with us.

4 out of 5
The hotel staff were really friendly and helpful. My only complaint is that there was no coffee in the room, you had to go downstairs to the restaurant to get it. Otherwise, it was a very pleasant stay.

Posted by , from MD on Jul 27, 2018

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Comment from Hotel Management

Jul 28, 2018 by Anita B.

We appreciate the feedback! In addition to the restaurants, we also offer complimentary tea and coffee every morning in the lounge area from 6:30 am - 9:30 am. We hope this helps if you were inconvenienced in any way.Thank you for staying with us and we look forward to your next visit!

4 out of 5

Please do something about those shower knobs!!

Pros: The bed was great.
Cons: Those antique shower knobs! I didn't know how to use them... the hotel should leave instructions for people like me.
Location: Great location in the heart of the Gold Coast. Steps from Magnificent Miles, stores and restaurants. You can walk everywhere.
I needed a hotel just to go to relax, and go to sleep so I didn't care about amenities. I arrived late, and the lady at the front desk was professional, and courteous at 10:30 pm, and at 8:30 am the following morning (4th of July). The bed was very comfortable with plenty of pillows, a/c at the right temperature, marble bathroom with plenty of towels... all seemed great except for the fact that I couldn't use the shower's faucet, and couldn't take a shower, oof! I tried to turn the knob, push it, pull it, nothing... but I had an appointment that day, and couldn't waste any more time so I left without it, bummer. That's the only drawback, everything else I experienced was a value for the price! $19 for two pastries, and juice seemed eccessive at breakfast... Gold Coast prices I guess.

Posted by , from IL on Jul 5, 2018

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Comment from Hotel Management

Jul 8, 2018 by The Whitehall Hotel Staff

Thanks so much for your feedback!

4 out of 5

Great location for shopping & dining

Lower floor rooms look out to solid wall from window but great location for shopping at stores in Bloomingdale & Macy's on N. Michigan Ave. The hotel's Taiwanese restaurant is a gem! Great service at both of the hotel's restaurants. Staffs and valets are courteous & responsive. Guests seem to come from all over the world!

Posted by , from Minneapolis on May 11, 2018

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Comment from Hotel Management

May 14, 2018 by Concierge

Thank you for your feedback.

5 out of 5

Best location in Chicago for reasonable rate.

Pros: Simply reasonable rate for best location that suited my needs. Highly recommend for all travelers.
Cons: Nothing needs to improve for the rates they're charging. Cannot ask for 5 stars hotel for 3 stars rate!
Location: All the fancy names in shopping that you can think of. And many interesting restaurants nearby.
I came to Chicago for a trade show and trying to keep my cost down. I selected this hotel in combination with 2 flight tickets for a very reasonable rate. I like the hotel's location, room size, cleanliness and some views. This hotel is surrounds by many taller buildings blocking its lake view. Don't overlook this hotel on your next trip to $$$$ Chicago.

Posted by , from Deerfield Beach, FL on Mar 15, 2018

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5 out of 5
no complaints at all, this was an excellent experience and I would stay here again

Posted by on Mar 11, 2018

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5 out of 5

Excellent hotel in downtown Chicago

Hotel clerk's are very kind and helpful. Especially Nayef is really affectionate, polite and good looking. Everyone was willing to listen to even a very tiny and small complain and solve it. I will stay at this hotel absolutely again if I have any chance to visit Chicago.

Posted by , from New Jersey on Jan 26, 2018

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4 out of 5

Quaint hotel

The Whitehall is in the perfect location and is quiet and clean. For the low price in January, it was perfect! The room does not have all the amenities of larger chain hotels but it was perfect for what we needed!

Posted by , from chicago on Jan 4, 2018

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly The Whitehall Hotel also features a fitness center, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 222 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 1927
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (MDW-Midway Intl.) (22.3 km / 13.8 mi)
  • Train station: Millennium Station (1.8 km / 1.1 mi)
  • Metro station: Chicago Station (Red Line) (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Whitehall Hotel offers 222 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Meis Corner - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

The hotel has a fitness room with an array of treadmills, ellipticals, stairmasters, and other cardiov machines. The fitness room also offers free weights, water, towels, and TVs.

The Whitehall is 3.5 blocks from a path along Lake Michigan which is popular for running, biking, and skating. The Marovitz public golf course, four miles from the hotel, offers a challenging and scenic golf experience overlooking the lake.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 99 per person (approximately)
  • Self parking fee: USD 46.00 per night
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Whitehall
  • Whitehall Chicago
  • Whitehall Hotel
  • Whitehall Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.