Central Chicago getaway
At this River North hotel, you'll be well placed to visit State Street and Michigan Avenue, both within a 5-minute walk. Chicago Riverwalk and House of Blues Chicago are also within half a mile (1 km).
This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, express check-in, and valet parking. Relax with a drink at the bar/lounge and enjoy the free on-the-go breakfast each morning.
Comfy beds, WiFi
Featuring conveniences like sofa beds and sitting areas, the 368 guestrooms also offer pillowtop beds and flat-screen TVs with satellite channels. WiFi, wired Internet, and refrigerators are also available.
Mar 31, 2021 by JG
Hi Anonymous, thanks for the feedback. I'm sorry to hear about your experience. I've been unable to confirm any gunshots within the hotel, but I will definitely continue to investigate. As for the party, please feel free, anywhere you stay, to contact the Front Desk with noise complaints. We do staff security overnight who are experts in dealing with such situations. Thanks again for the feedback, and stay safe out there!
Jul 27, 2020 by JG
Thanks for your feedback!
Jul 23, 2020 by JG
Thanks for the feedback, and glad you enjoyed the suite! Sorry to hear about the smoke smell. Our housekeepers work incredibly hard to keep our spaces clean, but cigarette smoke is one of the hardest odors to eliminate. During any stay, please feel free to let us know if you'd like to change rooms. We're here to help!
Jul 23, 2020 by JG
Thanks for your feedback, Anonymous!
The following facilities or services will be unavailable from March 1 2021 to December 31 2021 (dates subject to change):
Embassy Suites Chicago Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 6,000 square feet (557 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites Chicago Downtown. For a fee, parking is available. This 4-star Chicago hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Valet parking (surcharge)
Embassy Suites Chicago Downtown offers 368 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Flat-screen televisions come with premium satellite channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Osteria Via Stato - Onsite restaurant.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.