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Sheraton Grand Chicago

4-star property
301 E North Water St, Chicago, IL 1-855-201-7819

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4.1 out of 5
Very good!
See all 177 Travelocity Reviews

"Hotel in great location on chicago river. We were able to walk to many attractions. Views from room beautiful. Hotel and room clean, staff helpful ... " More

By a verified traveler on Mon 11 Jun 2018

Points Of Interest

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Hotel Description

4-star hotel near Michigan Avenue

Central Chicago getaway

Within a 15-minute walk of this Near North Side hotel, you'll find Michigan Avenue and Navy Pier. Millennium Park and John Hancock Center are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 3 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 43 conference rooms, business center, and valet parking. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Comfy beds, WiFi

The 1218 guestrooms feature comforts like pillowtop beds and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, WiFi, and cable TV.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$161* Per night/room Nov 15 - Nov 16

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, River View (River View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Grand Chicago ratings based on 177 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Chicago

Everyone (29) Couples (1) Family (5)
4 out of 5

Posted by on Sep 23, 2019

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2 out of 5

Posted by on Jul 21, 2019

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1 out of 5

Posted by on Jun 22, 2019

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4 out of 5
Having a fridge wouldnt of been nice for a few drinks.

Posted by on Jun 16, 2019

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5 out of 5
We loved our view of the river. Check in was a breeze! The concierge was always extremely helpful with every question we had. The room was quiet, clean and comfortable. We will be back!

Posted by on May 31, 2019

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5 out of 5
The view from my room was gorgeous! The hotel and staff was excellent.

Posted by on May 16, 2019

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5 out of 5
Very family friendly! Staff very nice and helpful. Rooms cleans and comfortable.

Posted by on Apr 29, 2019

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5 out of 5
The hotel was in an excellent location. Staff is excellent and very welcoming.

Posted by on Apr 15, 2019

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4 out of 5

Posted by on Mar 16, 2019

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5 out of 5
There on the coldest snap of weather in over a quarter century...brrr! Hotel was nice and cozy. Room size is larger than average, nice decor and comfiest bed ever! I am not a fan of 'stocked' fridge. Dining options were limited, but what we had in ChiBar was very good, and sweet server...a nice experience. No other 'moderately priced' restaurants for dinner. I'm sure Shula's is wonderful, but outside of our business budget. Not many other dining options within a block or two...if the weather was better would have ventured to the outlying area to find something. Found an Irish Pub which did have good food, and was not too far a walk in the minus degree temperature. Would stay again for business, not far to Uber from Midway Airport.

Posted by , from Philadelphia PA on Jan 31, 2019

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About the Sheraton Grand Chicago

Location 301 E North Water St, Chicago, IL 60611

Property Features

Sheraton Grand Chicago offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 125000 square feet (11613 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Grand Chicago. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 1218 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 2 bars or lounges
  • 125000 sq ft of conference space
  • 11613 sq m of conference space
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (MDW-Midway Intl.) (19.7 km / 12.2 mi)
  • Train station: Millennium Station (1.3 km / 0.8 mi)
  • Metro station: Grand Station (Red Line) (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Grand Chicago offers 1218 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11:30 AM.

Shulas Steak House - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.

LB Bistro and Patissere - This bistro serves breakfast and lunch. Open daily.

Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Pets allowed (no fees)
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 59 per day (in/out privileges)
  • Valet parking fee: USD 69 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Chicago Hotel & Towers
  • Sheraton Chicago Towers
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago Chicago
  • Sheraton Grand Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.