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4.3 out of 5

"Very friendly and helpful staff. Nice bar and good food options. " More

By a verified traveler on Sun 28 Jan 2024

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Hotel Description

Hotel near Merchandise Mart in Chicago

Downtown Chicago stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Merchandise Mart and Chicago Riverwalk. Skydeck Ledge and Millennium Park are also within 2 miles (3 km).

Renovated in 2022

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 15 conference rooms, free WiFi in public areas, and express check-in. Self parking, express check-out, and a computer station are also offered.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Apr 21 - Apr 22

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed (Chicago Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds (Chicago Skyline View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel ratings based on 25 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel

Everyone (12) Couples (5) Family (7)
5 out of 5

Posted by , from EVANSTON on Feb 10, 2024

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Comment from Hotel Management

Mar 24, 2024 by Sara

Thank you for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful and friendly

5 out of 5
Very friendly and helpful staff. Nice bar and good food options.

Posted by on Jan 28, 2024

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Comment from Hotel Management

Jan 29, 2024 by MM

Thank you for your visit!

5 out of 5
We stay here whenever we visit Chicago. There is no better staff than at this hotel! Everyone from front desk, to cleaning staff to restaurant staff. Very clean and convenient to walk anywhere downtown. Can’t wait to come back!

Posted by , from Robbinsdale on Dec 17, 2023

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Comment from Hotel Management

Dec 18, 2023 by Holiday Inn Chicago Dwtn - Wolf Point

Dear Craig, thank you for sharing your 5/5 review with us on Travelocity! It is always exciting to welcome back a returning guest and we are pleased to read you enjoy our friendly staff, ideal downtown location, and clean accommodations during your stay. We look forward to hosting you again soon!

4 out of 5
It was nice, but I was expecting a little bit more. The pool was ice cold and there was no hot tub, which should have been specified on the amenities. Otherwise it was nice.

Posted by on Nov 22, 2023

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Comment from Hotel Management

Nov 22, 2023 by Holiday Inn Chicago Dwtn - Wolf Point

Dear Stephanie, thank you for sharing your feedback with us on Travelocity! We are pleased to learn you enjoyed your stay and appreciate your patience while we worked to repair our pool heater. We do not offer nor advertise a hot tub on our online listings. We hope to welcome you back as our guest on future trips to Chicago!

5 out of 5
The staff were very friendly and helpful. Room was great. Would stay there again.

Posted by on Nov 14, 2023

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Comment from Hotel Management

Nov 14, 2023 by Holiday Inn Chicago Dwtn - Wolf Point

Dear David, thank you for sharing your 5/5 review with us on Travelocity! We are pleased to read you enjoyed our friendly staff and cozy accommodations. We look forward to hosting you on future trips!

5 out of 5
It's the nicest holiday inn I've ever stayed at.

Posted by on Oct 6, 2023

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Comment from Hotel Management

Oct 6, 2023 by Holiday Inn Chicago Dwtn - Wolf Point

Dear Jordan, thank you for sharing your feedback with us on Travelocity! We are pleased to read you enjoyed your stay with us and hope to welcome you back as our guest on future trips to Chicago!

5 out of 5

Posted by , from COLUMBUS on Aug 13, 2023

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Comment from Hotel Management

Sep 3, 2023 by Kaitie

Dear Scott, thank you for sharing your 5/5 review with us on Travelocity! We are pleased to read you enjoyed your stay and hope to welcome you back as our guest on future trips to Chicago!

4 out of 5

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 3, 2023 by Kaitie

Dear Jeffrey M, thank you for sharing your feedback with us on Travelocity! We hope our stunning cityscape views, friendly staff, and ample amenities bring you back as our guest on future trips to Chicago!

5 out of 5

Posted by on Jun 28, 2023

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Comment from Hotel Management

Jul 18, 2023 by Kaitie

Dear Catina, thank you for sharing your 5/5 review with us on Travelocity! We are pleased to learn you enjoyed your stay, and hope our central downtown location, friendly staff, and breathtaking cityscape views bring you back as our guest on future trips!

5 out of 5

Posted by on May 21, 2023

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Comment from Hotel Management

Jun 12, 2023 by Kaitie

Dear Tennile, thank you for sharing your 5/5 review with us on Travelocity! We are thrilled to learn you enjoyed your stay with us, and hope our central downtown location, stunning cityscape views, and ample amenities bring you back as our guest on future trips to Chicago!

About the Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel

Location 350 West Wolf Point Plaza, Chicago, IL 60654

Property Features

There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel was completed in July 2022. This Chicago hotel is smoke free.

  • 228 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Chicago Union Station (1.7 km / 1 mi)
  • Metro station: Merchandise Mart Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel offers 228 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.

Riverbend - Onsite restaurant.

Waterview - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Fishing nearby
  • Kayaking nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.00–29 per person
  • Covered self parking fee: USD 56 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago-Mart Plaza Holiday Inn
  • Holiday Inn
  • Holiday Inn Chicago-Mart Plaza
  • Holiday Inn Hotel Chicago-Mart Plaza
  • Chicago Holiday Inn
  • Holiday Inn Chicago - Mart Plaza Hotel Chicago
  • Holiday Inn Mart Plaza
  • Holiday Inn Chicago-Mart Plaza River North Hotel
  • Holiday Inn River North Hotel
  • Holiday Inn Chicago-Mart Plaza River North
  • Holiday Inn River North
  • Holiday Inn Chicago Mart Plaza River North
  • Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
  • Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel Hotel
  • Holiday Inn Chicago Mart Plaza River North an IHG Hotel
  • Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel Chicago
  • Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel Hotel Chicago

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.