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Hotel EMC2, Autograph Collection

4-star property
228 E Ontario St, Chicago, IL 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 12 Travelocity Reviews

"All was good. I will definitely stay here again. 👍😊💯 " More

By a verified traveler on Sun 07 Jul 2019

Points Of Interest

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Hotel Description

4-star hotel near Water Tower Place

City center stay

A stay at this Near North Side hotel places you steps from Northwestern Memorial Hospital and a 5-minute walk from Michigan Avenue. Water Tower Place and John Hancock Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference space. Self parking, a terrace, and dry cleaning are also offered.

Comfy beds, WiFi

The 195 guestrooms feature comforts like Tempur-Pedic beds and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, room service, and Smart TVs with digital channels.

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel EMC2, Autograph Collection ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel EMC2, Autograph Collection

Everyone (10) Couples (1) Family (1)
5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 3, 2020 by Rachel Covarrubias

Thank you for your feedback! We appreciate your positive ranking!

5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Rachel Covarrubias

Thank you for your feedback! We appreciate your positive ranking!

5 out of 5
All was good. I will definitely stay here again. 👍😊💯

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Charisse - Front Office Supervisor

We're so happy that you enjoyed your stay! We hope to see you again soon!

5 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 4, 2019 by Charisse - Front Office Supervisor

Thank you!

5 out of 5

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 20, 2019 by Bridget

Thanks for taking the time to rate our property. Come back again soon!

5 out of 5
Great hotel excellent weekend getaway... love this experience!!

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 11, 2019 by Bridget

Thanks for the great rating and review. I am so happy to know you enjoyed your stay with us. I hope you have the chance to come back again to see us. We will look forward to seeing you again soon!

4 out of 5
Nice hotel near Michigan avenue in northwestern memorial hospital. The staff is exceptional. Very high tech. Unfortunately I had a leak in my room after I finish taking a shower. I contacted the front desk and they sent up an engineer unfortunately he was not able to discover where the leak was coming from. He offered to notify the front desk to see if I could get a different room however I never heard from anyone again I was also not offered any discount upon check out. I was concerned that my belongings might get wet when I was out of the room but luckily the leak didn't reoccur.

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 11, 2019 by Chanda De Guzman-Front Office Supervisor

Thank you for choosing to stay at Hotel EMC2 An Autograph Collection, and for providing your honest feedback on the Guest Satisfaction Survey. It looks like we could have scored higher in multiple areas, and I would like to hear any additional feedback you may have. Providing the highest level of comfort, and hospitality is our number one priority. I would like to ensure anything that happened during your stay is turned around, and is used as a learning experience. I do hope you will give us the opportunity to serve you again the next time your travels bring you to Chicago. Please reach out to me directly the next time you are in the area so I can ensure you have a seamless visit. I look forward to your response

5 out of 5
I really liked this hotel. Very stylish and modern. Everything is new and clean. When I go to Chicago again definitely will stay here!

Posted by , from New York on Sep 5, 2018

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Comment from Hotel Management

Sep 6, 2018 by Chanda De Guzman-Front Office Supervisor

Thank you for choosing Hotel EMC2 and for taking the time to share feedback from your visit. We thank you for your loyalty and are delighted you enjoyed the unique features in our guestrooms. Please do let me know the next time you return to Chicago so I can personally ensure you have a seamless stay!

5 out of 5

Excellent hotels for geeks!

The entire hotel was so cool. I loved the robots in the lobby. It's amazing how they deliver items to your room. Unfortunately, the bed was too soft for my taste. I didn't sleep well.

Posted by on Mar 11, 2018

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5 out of 5

Extremely chic and comfortable hotel

EMC2 is a wonderful hotel, clean, comfortable, chic, and right in the middle of Chicago. The staff is friendly and helpful.The two robots are also a very nice touch!

Posted by , from Boston on Mar 9, 2018

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About the Hotel EMC2, Autograph Collection

Location 228 E Ontario St, Chicago, IL 60611

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Event space at this hotel measures 2490 square feet (231 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel EMC2, Autograph Collection. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 21 levels
  • 2490 sq ft of conference space
  • 231 sq m of conference space
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Chicago Midway Airport (MDW) (22 km / 13.7 mi)
  • Train station: Millennium Station (1.6 km / 1 mi)
  • Metro station: Grand Station (Red Line) (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel EMC2, Autograph Collection offers 195 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Tempur-Pedic beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Tempur-Pedic beds
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Hotel EMC2, Autograph Collection has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20.00 and USD 40.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.99 per night (rates may vary)
  • Self parking fee: USD 43 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel EMC2 Autograph Collection Chicago
  • Hotel EMC2 Autograph Collection
  • EMC2 Autograph Collection Chicago
  • EMC2 Autograph Collection
  • Emc2, Autograph Collection
  • Hotel EMC2, Autograph Collection Hotel
  • Hotel EMC2, Autograph Collection Chicago
  • Hotel EMC2, Autograph Collection Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.