"This was my first visit to Chicago, and boy, did I make a good choice in booking a room at the RIVER NORTH BEST WESTERN on Ohio Street! It is close t ... " More

By a verified traveler on Fri 18 Aug 2017

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Hotel Description

Best Western River North Hotel places you in the center of Chicago, within just a 15-minute stroll of popular places like Merchandise Mart and Tribune Tower. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

Flat-screen TVs with cable channels are featured in all 150 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Room service, free local calls, and safes are also available.

The restaurant, Pizzeria Ora, is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, a fitness center, and a 24-hour business center. Breakfast is available daily. There's also the convenience of valet parking.

Within a 15-minute walk of this 3-star Near North Side hotel, attractions include Wrigley Building and Ford Center for the Performing Arts Oriental Theatre.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108 per night

Premium Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western River North Hotel ratings based on 89 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

A Gem in Chicago!

Pros: Location and helpful, friendly staff.
Cons: completing the renovations will improve parking and the outside look of the hotel
Location: Hotel is close to many restaurants, both sophisticated (Chop House) and unsophisticated (McDonald's). We used Uber to travel about the Downtown area.
This was my first visit to Chicago, and boy, did I make a good choice in booking a room at the RIVER NORTH BEST WESTERN on Ohio Street! It is close to everything, and the staff are friendly and helpful. Our room (504) was lovely with nice amenities. The hotel offers a roof top indoor pool (with views of the city) as well as a roof top deck and workout room. The Oro Pizzeria connected to the hotel serves very nice breakfasts with friendly service... ate there every morning. The hotel lobby has delicious coffee available 24/7. If you need tickets or advice about what to see/do in the city, WALLACE is your man!!! I will definitely stay at the River North Best Western the next time I am in Chicago.

Posted by , from The Villages, FL on Aug 18, 2017

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Comment from Hotel Management

Aug 21, 2017 by Brandon J

Appreciate your feedback. Look forward to seeing you next time you're in town

4 out of 5

Great location and handy parking

Pros: Staff. Convenient location. Handy Parking.
Cons: It's an aging facility but satisfactory.
Location: Many restaurants. Easy walk to Magnificent Mile Shopping. Easy walk or ride to loop area.
Have stayed here many times. Staff is always great. Rooms aren't luxurious but always satisfactory. Location is unbeatable - near all of the downtown places by walk or cab/uber. Secured on-site parking for twenty five bucks. Many restaurants nearby at all price ranges. very good value for its convenience.

Posted by , from Michigan on Dec 24, 2016

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Comment from Hotel Management

Feb 15, 2017 by Front Office Manager

Thank you for your complimentary review of our property. We will work hard to keep up the good work and make improvements to ensure you come and visit us again. Safe travels.

4 out of 5

Great location

This hotel has a great location and is not as pricing as the other ones around. The rooms are nice and clean. I would definitely come back here.

Posted by , from boston ma on May 31, 2016

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Comment from Hotel Management

Jul 15, 2016 by Brittany

Thank you for the great review of your stay with us! We're glad to know that you found the guestroom and location enjoyable. Your feedback is greatly appreciated and we hope you'll stay with us again in the future!

3 out of 5

Not informed

I was not informed when booking the hotle that they would be doing renovations during my stay. I was also not informed that they were doing renovations when I arrived to check in. We found a note in the elavator that hardly worked saying it would happend during the ours of 7am - 6 pm. Kind of ridiculous and had I not only had to stay for 1 night I would have asked for my money back after checking in.....

Posted by on Apr 6, 2016

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Comment from Hotel Management

Jul 19, 2016 by Brittany

Thank you for reviewing your stay with us! Renovation information was listed on our hotel website and was communicated to all third party booking channels. Renovation procedure will be reviewed with our staff to improve service in the future. We greatly appreciate your feedback and hope you'll stay with us again.

3 out of 5

Great Location in Chicago!

Pros: Location
Have stayed here once before and decided to stay again due to the experience the first time. This time was quite different. Room was ALOT smaller than the first time I stayed and booked the same type, bathroom had a stench of old urine, heard a loud awful noise don't know if it was due to clanging pipes, construction or random planes flying over! Parked the car at hotel and when I arrived was told about the renovation of the parking lot........Hotel was apologetic about the inconvenience if any and offered ear plugs via note under door the next morning, would've liked to know prior to stay.

Posted by on Sep 25, 2015

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5 out of 5

Great downtown hotel

Wonderful experience. Staff was amazing and so helpful. Great location - close to trains, cabs and walking. Pool on top of hotel was nice bonus. Was it the nicest hotel out there? No but for price/staff/cleanliness I would come back and recommend!!

Posted by , from Valparaiso, IN on Sep 23, 2015

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1 out of 5

Old hotel. Disappointment for us as a family.

Pros: Nothing at all.
Cons: Demolish it and build a new one.
Location: Location is excellent, lots of places to get good food.
I will not recommend this hotel in Chicago. Old building, smells bad, elevators are deteriorated. Not what we expected for the money we paid. Find others.

Posted by , from Chicago, IL on Sep 6, 2015

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5 out of 5

Nice place to stay close to everything in walking

Pros: Close to everything.
Cons: Need to check all smoke alarms . and make sure to check noisy air and heat furnace in rooms.
Location: Sears tower.navy pier and many more cool places to. See.
Nice staff to help with all questions. Show you different spots to go and see.

Posted by , from sioux city,iowa on Aug 23, 2015

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3 out of 5

This hotel was just okay.

Pros: The restaurant associated with the hotel was great. Good food, reasonable prices. The pool area was nice and the outdoor deck was awesome.
Cons: The elevators were small and very, very slow. The bathrooms were very small too.
The location was okay. The elevators were extremely small and very, very slow.

Posted by , from Detroit, Michigan on Aug 21, 2015

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3 out of 5

Good location.

Was able to upgrade to a suite very easily over the phone. With some persuasion was able to keep my car parked until two pm. But on the down side, the bed was not the most comfortable and the fold out bed was really uncomfortable.

Posted by , from eureka springs on Aug 12, 2015

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About the Best Western River North Hotel

Location 125 W Ohio St, Chicago, IL 60610

Property Features

Best Western River North Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Chicago hotel is smoke free.

  • 150 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28.5 km / 17.7 mi)
  • Train station: Chicago Western Avenue Station (5.1 km / 3.1 mi)
  • Metro station: Grand Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Best Western River North Hotel offers 150 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily.

Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 per person (approximately)
  • Self parking fee: USD 25.00 per day
  • Valet parking fee: USD 25 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel River North
  • Best Western River North
  • River North Best Western
  • Best Western Chicago
  • Chicago Best Western
  • Best Western River North Hotel Chicago
  • Best Western River North Hotel
  • Best Western River North Chicago

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.