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"Great location. The staff not so much. We arrived early so I knew that checking in was out of the question. I had no issue with that but we were told
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A stay at this Near North Side hotel places you steps from Northwestern Memorial Hospital and a 5-minute walk from Michigan Avenue. Water Tower Place and John Hancock Center are also within half a mile (1 km).
Business services
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.
Free Internet, flat-screen TVs
The 306 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and refrigerators. Room service, premium bedding, and free newspapers are also available.
Courtyard by Marriott Chicago Magnificent Mile ratings based on 18 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Courtyard by Marriott Chicago Magnificent Mile
Everyone (13)Couples (3)Family (2)
3 out of 5
Great location. The staff not so much. We arrived early so I knew that checking in was out of the question. I had no issue with that but we were told they couldn’t even hold our luggage. I have never been to a hotel where you can’t leave your luggage. It was 2 carryons. It wasn’t anything huge. Not only that but the person was rude about it. She said she could only hold them for 30 minutes. We sat in the lobby for about 3 minutes to figure out where to go eat then I went back to the desk so they could hold our luggage for 30 min as she had stated. All of a sudden she couldn’t even hold it for the 30 minutes. I then repeated that she had just said we could leave the luggage there for 30 minutes to which she quietly mumbled something I couldn’t hear & looked exasperated at me then said rudely "I think something just opened up; it’s $20 extra." Great! I took it. What I don’t understand is how literally 3 minutes earlier she had no room available. And 3 minutes earlier she would hold our luggage for 30 min but not now. And why she was being rude. The hotel is ok. Great location close to shopping & restaurants but she put me off to it. There’s a lot of other hotels in that area for that price range that I’d choose from first before ever going back to that one.
Posted by a verified traveler on May 23, 2021
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Comment from Hotel Management
May 27, 2021
by Dominique
Thank you for letting us know about your experience. We appreciate knowing how we can make things better. We hope you will give us another chance.
1 out of 5
Posted by a verified traveler on May 14, 2021
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Comment from Hotel Management
May 27, 2021
by Dominique
I am sorry that your stay was not up to our usual standards. I hope you give us another try in the future.
3 out of 5
Posted by a verified traveler on Apr 27, 2021
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Comment from Hotel Management
May 27, 2021
by Dominique
Thank you for your feedback.
5 out of 5
Posted by a verified traveler on Feb 13, 2021
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Comment from Hotel Management
Feb 23, 2021
by Dominique
Thank you for your feedback. We look forward to seeing you again.
2 out of 5
Current daytime receptionist who is a woman with glasses and dark hair. Poor service. She gave me and friends a hard time for no reason. Even at check out, she purposely tried to give us a hard time again.
Posted by Mable, from Chicago on Oct 17, 2020
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Comment from Hotel Management
Oct 18, 2020
by km
We appreciate your feedback to better improve our guest satisfaction. We are going to address this to our staff. We hope to see you in the future
5 out of 5
Bed was super comfortable, and it had a great shower! Good hot water...
Posted by a verified traveler on Jan 12, 2020
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Comment from Hotel Management
Jan 13, 2020
by Leah
Thank you for choosing to stay with us! We appreciate your feedback!
5 out of 5
The facility was very clean. Great location and easy access to the Magnificent Mile shopping area. The staff was very helpful.
Posted by a verified traveler on Dec 12, 2019
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Comment from Hotel Management
Dec 12, 2019
by General Manager
Thank you for staying with us and for the high mark! we appreciate the kind words and hope to see you again soon.
3 out of 5
No one made our beds/replaced bedding on our first morning there. Very disappointed in the room service from the cleaning staff.
Posted by a verified traveler on Nov 5, 2019
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Comment from Hotel Management
Nov 5, 2019
by Dominique
I am so sorry this was your experience. This is not typical of our hotel staff. We strive to ensure our guest are completely satisfied.I appreciate your feedback and letting us know how we can do better in the future.
The following facilities or services will be unavailable from July 5 2020 to July 5 2021 (dates subject to change):
Swimming pool
Property Features
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3700 square feet (344 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Chicago Magnificent Mile. For a fee, parking is available. This 3-star Chicago hotel is smoke free.
1 building
306 guestrooms or units
23 levels
3700 sq ft of conference space
344 sq m of conference space
Built in 2002
Dining venue
Bar or lounge
Coffee shop
Deli
Charging station for electric cars
Business center (24 hours)
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
Fireplace in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Snack bar/deli
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
Transport
Airport: Chicago Midway Airport (MDW) (22.4 km / 13.9 mi)
Train station: Millennium Station (1.1 km / 0.7 mi)
Metro station: Grand Station (Red Line) (0.6 km / 0.4 mi)
Parking: Self parking available for a surcharge
Room Amenities
Courtyard by Marriott Chicago Magnificent Mile offers 306 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In-room dining (limited hours)
Flat-screen television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Starbucks - This coffee shop serves breakfast and lunch.
Copper Fox Gastropub - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 59 per night (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Chicago Magnificent Mile Marriott
Courtyard Chicago Magnificent Mile
Courtyard Marriott Chicago Magnificent Mile
Courtyard Marriott Hotel Chicago Magnificent Mile
Marriott Chicago Magnificent Mile
Marriott Chicago Magnificent Mile Courtyard
Marriott Courtyard Chicago Magnificent Mile
Courtyard Marriott Chicago Magnificent Mile Hotel
Hotel Courtyard by Marriott Chicago Magnificent Mile Chicago
Chicago Courtyard by Marriott Chicago Magnificent Mile Hotel
Hotel Courtyard by Marriott Chicago Magnificent Mile
Courtyard by Marriott Chicago Magnificent Mile Chicago
Courtyard Marriott Magnificent Mile Hotel
Courtyard Marriott Chicago Magnificent Mile
Courtyard Marriott Magnificent Mile
Courtyard by Marriott Chicago Magnificent Mile Hotel
Courtyard by Marriott Chicago Magnificent Mile Chicago
Courtyard by Marriott Chicago Magnificent Mile Hotel Chicago
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Courtyard by Marriott Chicago Magnificent Mile is 0.9 mi away from Chicago.
Yes, there is a restaurant on site.
Free parking is not available at this hotel. Self parking is available for USD 59 per night.
Courtyard by Marriott Chicago Magnificent Mile is 13.9 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.
Courtyard by Marriott Chicago Magnificent Mile does not have a pool.
This hotel is 1.6 mi (2-min drive) from North Avenue Beach and 1.1 mi (2-min drive) from Oak Street Beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Courtyard by Marriott Chicago Magnificent Mile does not offer free breakfast.
Check-in is from 4 PM - midnight.
Airport shuttle services are not available at Courtyard by Marriott Chicago Magnificent Mile.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
