Fairfield Inn & Suites Chicago Downtown/River North

3-star property
W Illinois St, Chicago, IL 1-855-201-7819
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4.6 out of 5
Exceptional!
See all 13 Travelocity Reviews

"The breakfast staff of Javier and Fannie were awesome! They always had a smile on their face, they greeted us every day and were interested in what we ... " More

By a verified traveler on Sun 15 Apr 2018

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Hotel Description

Fairfield Inn & Suites Chicago Downtown/River North puts you in the heart of Chicago, within just a 10-minute stroll of popular attractions like Wrigley Building and Merchandise Mart. Highlights at this hotel include free breakfast, a restaurant, and a 24-hour fitness center.

All 180 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Beatrix, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 3653 square feet (339 square meters) of event facilities include meeting rooms, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Free hot/cold buffet breakfast is available. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 3-star Near North Side hotel include Tribune Tower and Ford Center for the Performing Arts Oriental Theatre.

Fairfield Inn & Suites Chicago Downtown/River North ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Great hotel! Javier and Fannie were awesome!

Pros: I liked the breakfast staff of Javier and Fannie. The rooms were clean and the beds were comfortable. The staff at the front were friendly.
Location: We were able to walk to catch the trolley, eat at restaurants, and able to walk to buy what what we forgot within walking distance.
The breakfast staff of Javier and Fannie were awesome! They always had a smile on their face, they greeted us every day and were interested in what we were going to do each day. They made sure the food was always full. They made conversation with us each morning with a smile and friendly words. They spent time with each person and were very friendly. The rooms were nice and clean. We enjoyed seeing animals made from towels on our bed and fresh mints. There is plenty to do within walking distance. The staff at the front were very helpful and friendly, too.

Posted by on Apr 15, 2018

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5 out of 5

July 4th visit

Went to Chicago to celebrate my birthday over the 4th of July, the hotel is close to a lot, restaurant's, Michigan Ave, all within walking distance. We normally stay in a city outside of downtown because we drive, but the price was great, included a good hot/cold breakfast buffet. A local told me about spothero to find parking at a good price. The receptionist was very friendly, my wife told them it was my birthday, so when we got back to the room, there were bath towels wrapped up into a shape of a birthday cake, even had a candle, reminded me of being on a cruise ship and having a towel formed into something. They held onto our stuff after checkout until it was time for us to get our car and head home. The staff was great, the hotel was clean, service was excellent . A++ for me. We had one issue with the phone, was able to dial, but could not hear anything. Did not need the phone except to get more towels, the staff knew there was something wrong, and within a minute someone was knocking at the door to see if we needed anything.

Posted by , from Minneapolis on Jul 6, 2017

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4 out of 5

Great Stay

The staff was so very friendly. Very much appreciated that

Posted by , from Goshen, IN on Jun 22, 2017

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4 out of 5

Nice hotel nice area close to many sites in restau

All in all my experience with the staff at my stay was excellent Amor very polite Very accommodating Angry because I could have gotten a better rate booking directly with the hotel instead of Travelocity

Posted by on May 16, 2017

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4 out of 5

Nice hotel close to magnificent mile and subway

Pleasantly surprised by hotel. Location was perfect to see Hamilton, the bean, hop on the subway to Wrigley, magnificent mile, and the pier. Room was spacious (had a studio). Parking was pricey but that is Chicago. Pleasant front desk always willing to help.

Posted by , from ohio on Apr 9, 2017

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5 out of 5

Beautiful hotel in downtown Chicago.

Pros: Spacious room and bathroom
Cons: Parking
This hotel was beautiful and modern. The view from our room on the 14th floor was amazing and the room was spacious. Our stay was really great -my only issue is with the parking. I had to pay $49.00 to park in a garage 3 blocks away. Other than that i would recommend.

Posted by , from West Palm Beach, FL on Mar 26, 2017

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5 out of 5

Fabulous Experience!

Brenda and entire staff friendly and accommodating. Went out of their way to ensure we had everything we needed. I would highly recommend this hotel.

Posted by , from J on Mar 21, 2017

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4 out of 5

Great for a night away

I chose this hotel for location and price and also for the breakfast included. We were coming to Chicago for a quick night away and to catch my nephews basketball game at a nearby college. I was very impressed with the friendliness of the staff. Every staff person greeted us warmly and I noticed that several of them went out of their way to interact with other guests as well. Breakfast was wonderful! The fitness room was also very nice and clean and well maintained. I will definitely look to stay here again when we are in town.

Posted by on Jan 29, 2017

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4 out of 5

Good location, clean room

My husband and I stayed here for a weekend anniversary trip. We love the location - close to the trains, restaurants and sites. Room is a bit small but I expect that is true for most rooms in Chicago. The room was clean and the bed comfortable. Staff was very helpful and friendly. We will stay here again when we return.

Posted by on Sep 19, 2016

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Comment from Hotel Management

Sep 22, 2016 by Courtney Baby- Front Desk Supervisor

Thank you for taking the time to provide feedback from your time at our property. We are happy to see you enjoyed your stay and we look forward to having you again soon.

5 out of 5
Great hotel , excellent staff & breakfast. Would gladly stay at again.

Posted by on Aug 7, 2016

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Comment from Hotel Management

by Brenda, Front Desk Manager

Thank you for your positive review! We hope to see you again soon!

About the Fairfield Inn & Suites Chicago Downtown/River North

Location 60 W Illinois St, Chicago, IL 60654

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3653 square feet (339 square meters). A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Fairfield Inn & Suites Chicago Downtown/River North. For a fee, parking is available. This 3-star Chicago hotel is smoke free.

  • 180 guestrooms or units
  • 19 levels
  • 6 conference rooms
  • 3653 sq ft of conference space
  • 339 sq m of conference space
  • Built in 2013
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28.5 km / 17.7 mi)
  • Train station: Millennium Station (1.4 km / 0.9 mi)
  • Metro station: Grand Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairfield Inn & Suites Chicago Downtown/River North offers 180 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast.

Beatrix - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 49.00 per day
  • Valet parking fee: USD 65.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Chicago Downtown River North
  • Fairfield Inn Chicago Downtown/River North
  • Fairfield Inn Hotel Chicago River North Downtown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.