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4.4 out of 5

"The shower door didn’t close properly.Water puddle on bathroom floor using towels to get up the water and the caulking was awful with trying to cover ... " More

By a verified traveler on Wed 06 Jul 2022

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Hotel Description

3-star hotel near Willis Tower

City center stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Willis Tower and Chicago Riverwalk. Cadillac Palace Theatre and 311 S Wacker Dr are also within half a mile (1 km).

Renovated in 2017

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a computer station are also offered.

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Jul 7 - Jul 8

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Double Bed, Non Smoking, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Bed, Conference Suite, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Quinta Inn & Suites by Wyndham Chicago Downtown ratings based on 50 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Chicago Downtown

Everyone (24) Couples (8) Family (12)
5 out of 5
The shower door didn’t close properly.Water puddle on bathroom floor using towels to get up the water and the caulking was awful with trying to cover mold

Posted by on Jul 6, 2022

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4 out of 5
Elevators were forever to come due to one elevator working

Posted by on Feb 27, 2022

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5 out of 5
Front desk staff was very friendly

Posted by on Feb 26, 2022

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5 out of 5

Posted by , from van nuys on Feb 22, 2022

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5 out of 5
Friendly staff

Posted by on Feb 6, 2022

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5 out of 5
The staff was amazing.

Posted by on Feb 1, 2022

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5 out of 5
nice quiet, clean and ENICA WAS VERY HOPEFUL AND CARING.WHEN ARRIVED SHE REMEBER ME FROM THE PHONE CALL.THAT CUSTOMER SERVICE AT IT'S BEST!!!!!

Posted by on Jan 8, 2022

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5 out of 5
Easy to get many places in the loop

Posted by , from AROMAS on Dec 12, 2021

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1 out of 5

Posted by on Nov 16, 2021

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5 out of 5
Very nice place and people

Posted by , from Grand Rapids on Nov 2, 2021

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About the La Quinta Inn & Suites by Wyndham Chicago Downtown

Location 1 S Franklin Street, Chicago, IL 60606

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1672 square feet (155 square meters). The business-friendly La Quinta Inn & Suites by Wyndham Chicago Downtown also features a fitness center, room service (during limited hours), and a front desk safe. For a fee, parking is available. A complete renovation of La Quinta Inn & Suites by Wyndham Chicago Downtown was completed in June 2017. This 3-star Chicago hotel is smoke free.

  • 241 guestrooms or units
  • 9 levels
  • 1672 sq ft of conference space
  • 155 sq m of conference space
  • Built in 2009
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (1.3 km / 0.8 mi)
  • Metro station: Washington-Wells Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

La Quinta Inn & Suites by Wyndham Chicago Downtown offers 241 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

La Quinta Inn & Suites by Wyndham Chicago Downtown has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 49 per day (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Chicago Downtown
  • Quinta Inn Chicago Downtown
  • La Quinta Chicago
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  • La Quinta Inn And Suites Chicago Downtown
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  • La Quinta by Wyndham Chicago Downtown Chicago
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  • La Quinta Inn & Suites by Wyndham Chicago Downtown Chicago
  • La Quinta Inn & Suites by Wyndham Chicago Downtown Hotel Chicago
  • La Quinta by Wyndham Chicago Downtown
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  • La Quinta Inn & Suites by Wyndham Chicago Downtown Hotel
  • La Quinta Inn & Suites by Wyndham Chicago Downtown Chicago
  • La Quinta Inn & Suites by Wyndham Chicago Downtown Hotel Chicago

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.