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4.3 out of 5

"I like the room, it was clean, but the bathroom only had one set of shampoo, aconditioner and body wash for four peoole " More

By a verified traveler on Fri 13 Mar 2020

Hotel Description

3-star hotel near Willis Tower

City center stay

A stay at this The Loop hotel places you steps from Civic Opera House and a 5-minute walk from Willis Tower. Chicago Riverwalk and Skydeck Ledge are also within half a mile (1 km).

Renovated in 2017

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a computer station are also offered.

Free Internet, flat-screen TVs

The 241 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Jul 12 - Jul 13

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Double Bed, Non Smoking, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Quinta Inn & Suites by Wyndham Chicago Downtown ratings based on 43 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Chicago Downtown

Everyone (26) Couples (2) Family (16)
5 out of 5

Posted by on Mar 21, 2020

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Comment from Hotel Management

Mar 25, 2020 by General Manager

Hello, Thank you for the great score! Regards, - Gary

4 out of 5
I like the room, it was clean, but the bathroom only had one set of shampoo, aconditioner and body wash for four peoole

Posted by , from Noblesville, In on Mar 13, 2020

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5 out of 5
The rooms were clean but we we’re missing g a hair dryer. Breakfast wasn’t the greatest but we managed to eat every morning.

Posted by on Mar 1, 2020

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2 out of 5
The hotel rooms were good, the staff at check in was less than accommodating with parking options. No where on the listing for this hotel did it say it would cost between $50 and $60 dollars for a night to park. For someone that has never been to Chicago before, I will definitely not be staying in the city or at La Quinta again

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by General Manager

Hello, Thank you for your review. I apologize about any confusion involving parking. Parking in downtown Chicago is never fun. I also apologize that our front desk representative was very helpful in explaining the parking situation. If you change your mind and decide to stay downtown again, my parking advice is to book parking through a third party parking website and save some money. Regards, - Gary

4 out of 5

Posted by on Jan 9, 2020

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4 out of 5

Posted by on Jan 5, 2020

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5 out of 5
Clean and very comfortable! The staff was friendly and helpful.

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 10, 2019 by General Manager

Hello, Thanks for your review! I am pleased that you enjoyed your stay at our property. Our staff is wonderful! Very knowledgeable about the city to give good directions and recommendations. They are always ready to assist in any situation. We hope to see you again! Regards, - Gary

5 out of 5

Posted by on Oct 4, 2019

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4 out of 5
Good. Very pleasant atmosphere. Staff was very friendly

Posted by on Sep 22, 2019

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5 out of 5

Posted by on Sep 19, 2019

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About the La Quinta Inn & Suites by Wyndham Chicago Downtown

Location 1 S Franklin Street, Chicago, IL 60606

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1672 square feet (155 square meters). The business-friendly La Quinta Inn & Suites by Wyndham Chicago Downtown also features a fitness center, room service (during limited hours), and a safe deposit box at the front desk. For a fee, parking is available. A complete renovation of La Quinta Inn & Suites by Wyndham Chicago Downtown was completed in June 2017. This 3-star Chicago hotel is smoke free.

  • 241 guestrooms or units
  • 9 levels
  • 1672 sq ft of conference space
  • 155 sq m of conference space
  • Built in 2009
  • Dining venue
  • Coffee shop
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (30.8 km / 19.1 mi)
  • Train station: Millennium Station (1.3 km / 0.8 mi)
  • Metro station: Washington-Wells Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

La Quinta Inn & Suites by Wyndham Chicago Downtown offers 241 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

La Quinta Inn & Suites by Wyndham Chicago Downtown has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.