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Four Seasons Hotel Chicago

5-star property
120 East Delaware Place, Chicago, IL 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 15 Travelocity Reviews

"Very staff...doorman & bartender were knowledgeable & kind " More

By a verified traveler on Fri 26 Jul 2019

Points Of Interest

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Hotel Description

5-star beach hotel near North Avenue Beach

Steps from the beach

At this Near North Side hotel, you'll be well placed to visit John Hancock Center and Water Tower Place, both steps away. State Street and Chicago Water Tower are also within half a mile (1 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Relax with beach cabanas and enjoy a refreshing drink at one of the 3 beach bars. Relax with a drink at one of the 3 beach bars and get perks like free WiFi.

Free WiFi, flat-screen TVs

The 347 guestrooms feature free WiFi, flat-screen TVs with Netflix, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, DVD players, and minibars.

Room, 1 Bedroom, Accessible (Mobility King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lake View Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Four Seasons Hotel Chicago ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Hotel Chicago

Everyone (2) Couples (2) Family (2)
5 out of 5
Very staff...doorman & bartender were knowledgeable & kind

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 26, 2019 by PR Director

Thank you for the compliments on our staff members. We appreciate your business.

5 out of 5
Everyone was so helpful and kind which made our stay Perfect!

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 17, 2019 by PR Director

Thank you for your 5 out of 5 review! We are thrilled to know how much you enjoyed our hotel and staff. Looking forward to welcoming you back!

4 out of 5
Nice property. Not quite on par with the Ritz Carlton. Excellent staff though

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 11, 2019 by PR Director

Thank you for this important feedback from your recent stay. I have shared this with our Director of Rooms and management team. It's with customer comments like these that we can constantly improve our service.

5 out of 5

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 22, 2019 by PR Director

Thanks for the five-star rating!

5 out of 5

Great, exceeded my expectation

Pros: Location and view.
Cons: All good.
Location: Shopping and dining :)
Everything was perfect, seamless and pristine. Food and bar area was well appointed. Our last visit was years ago with our daughters...but did not use the pool this time.

Posted by , from Troy, MI on Aug 1, 2016

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5 out of 5

Close to shopping, Restaurants

I travel a lot & this was of the best hotels I have stayed @

Posted by , from Boston on Jun 22, 2015

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5 out of 5

Great Hotel and Experience!

Pros: Close restaurants, Free Internet, Quiet
We have a wonderful stay and the free upgrade to a suite upon arrival certainly didn't hurt! The staff was extremely friendly and knowledgeable. Any requests we have were fulfilled, overall a wonderful place to stay!

Posted by , from Boston, MA, USA on Mar 22, 2013

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3 out of 5

Reconditioned but it's still the same old place

Pros: Quiet
Cons: No free Internet, dead
unless you are 100 or older, I'd recommend staying somewhere else. The place is fine but it feels like one is staying here alone and the few people around are the occasional lost-looking foreigner or elderly person.

Posted by , from Minneapolis, MN, USA on Jul 25, 2012

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5 out of 5

Perfect Holiday staycation

Pros: Close restaurants, Quiet, family friendly
This hotel is a perfect get-a-way for families with small children. They take care of EVERYTHING! From the outlit covers to full-sized cribs with stuffed animals waiting, The Four Seasons Chicago has it all. They even fill up a small kiddie pool, next to the adult pool, so little ones can have fun next to their partents in the pool area. The room service menu has wonderfull items for kids and tweens alike and the views are incredible. We were able to take the kids dowstairs to the Shops at 900 to visit Santa, without ever going outside. The beds were very comfortable and every single staff member made us feel extremily welcomed. We will be back and highly reccomend to anyone traveling solo, as a couple, or with family!

Posted by , from Chicago, IL on Dec 27, 2011

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5 out of 5

The hotel staff were wonderful to our kids.

Great location. Elegant and very comfortable. Well worth the price.

Posted by , from Dallas, Texas on Apr 12, 2011

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About the Four Seasons Hotel Chicago

Location 120 East Delaware Place, Chicago, IL 60611

Renovations + Closures

This property is closed from December 6 2020 to March 31 2021 (dates subject to change).

Property Features

Four Seasons Hotel Chicago offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 beach bars and a bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 12500 square feet (1161 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Chicago. Parking is available for a fee. A complete renovation of Four Seasons Hotel Chicago was completed in October 2020. This 5-star Chicago hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 17 levels
  • 3 bars on the beach
  • 12500 sq ft of conference space
  • 1161 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (29.4 km / 18.3 mi)
  • Train station: Millennium Station (1.7 km / 1.1 mi)
  • Metro station: Chicago Station (Red Line) (0.6 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Seasons Hotel Chicago offers 347 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Netflix
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Children's robes
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Restaurant and Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Helicopter/airplane tours on site
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Skydiving nearby
  • Scooter/moped rentals nearby

Spa Services

The Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 30 lbs
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 35 per person (approximately)
  • Valet parking fee: USD 74 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Four Seasons Hotel
  • Four Seasons Chicago
  • Four Seasons Hotel Chicago
  • 4 Seasons Hotel Chicago
  • Chicago Four Seasons
  • Four Seasons Chicago Chicago
  • Four Seasons Hotel Chicago Hotel
  • Four Seasons Hotel Chicago Chicago
  • Four Seasons Hotel Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.