See all properties

Crowne Plaza Chicago West Loop by IHG

3.5 star property
3.5-star hotel near Millennium Park

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Daily buffet breakfast for a fee
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
25 South Halsted Street, Chicago, IL, 60661
  • Willis Tower
    ‪13 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony (High Floor)

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(82 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

You may also like

Ad
Exterior

Sheraton Grand Chicago Riverwalk

Downtown Chicago
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,368 reviews
$265 nightly
The price is $311
Jul 6 - Jul 7
Total includes taxes and fees
Sheraton Grand Chicago Riverwalk

About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find University of Illinois Chicago and Willis Tower. Millennium Park and Michigan Avenue are also within 2 miles (3 km).

What's nearby

  • Willis Tower - 13 min walk - 0.7 miles
  • Merchandise Mart - 17 min walk - 0.9 miles
  • Chicago Riverwalk - 2 min drive - 1.4 miles
  • Millennium Park - 2 min drive - 1.6 miles
  • Michigan Avenue - 2 min drive - 1.6 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Haymarket Pub & Brewery - ‬4 min walk
  • ‪TBK Greektown (Taco Burrito King) - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪One Twelve N Green Street - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel near Millennium Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

Public spaces have free WiFi and wired Internet. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 398 guestrooms or units
  • 17 levels
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Similar properties

Pool

Holiday Inn & Suites Chicago - Downtown by IHG

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, 1,006 reviews
$157 nightly
The price is $184
Jul 6 - Jul 7
Total includes taxes and fees
Holiday Inn & Suites Chicago - Downtown by IHG

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

How close is Crowne Plaza Chicago West Loop by IHG to the airport?

Crowne Plaza Chicago West Loop by IHG is 10.6 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Jul 6, 2025 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Chicago West Loop by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Chicago West Loop by IHG.

How close is Crowne Plaza Chicago West Loop by IHG to the beach?

This hotel is 3.9 mi (19-min drive) from North Avenue Beach and 6.4 mi (12-min drive) from Montrose Beach. Don't forget your sunscreen!

Does Crowne Plaza Chicago West Loop by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Chicago West Loop by IHG, but buffet breakfast is offered for a fee of between USD 22.00 and 40.00 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Chicago West Loop by IHG?

No, there is no casino at this hotel, but Bally's Casino Chicago (3-min drive) is nearby.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Crowne Plaza Chicago West Loop by IHG?

Free parking is not available at this hotel. Self parking is available for USD 54.00 per day.

Does Crowne Plaza Chicago West Loop by IHG have a pool?

Crowne Plaza Chicago West Loop by IHG does not have a pool.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant?

Crowne Plaza Chicago West Loop by IHG is home to Rye Deli & Drink, which features American cuisine.

Does Crowne Plaza Chicago West Loop by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Chicago West Loop by IHG to downtown Chicago?

Crowne Plaza Chicago West Loop by IHG is 0.9 mi away from Chicago.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 783 out of 1217 reviews
Rating 8 - Good. 274 out of 1217 reviews
Rating 6 - Okay. 82 out of 1217 reviews
Rating 4 - Poor. 41 out of 1217 reviews
Rating 2 - Terrible. 37 out of 1217 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gerald

Stayed 1 night in May 2025

10/10 Excellent

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome! The only issue is I have severe allergies and I can tell that there was an animal in the room prior to me.
Stayed 2 nights in Mar 2025

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed and the Manager Regina!!!
Stayed 2 nights in Mar 2025

8/10 Good

Ashleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a nice place to stay. Wasn’t happy to have to call front desk for towels due to housekeeper not having any. Parking is crazy priced a night, I suggest leaving parked at hotel and taking cta or walking around.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristi

Stayed 3 nights in Mar 2025

4/10 Poor

Akeysha

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
the was not the cleanliness, floor need vacuum, glass dirty, sheet had hair in the sheets. check in was at 3:00pm did not get off the road until 7:30pm and my room was cancel the manager explain she haven't heard from me so they cancel the room. She re booked me the same room at a more price. the hot water wasn't working took them over a hour to fix the hot water. only thing that was given was free breakfast coupons. terrible
Stayed 2 nights in Mar 2025

10/10 Excellent

Jianzhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort

It was okay.

Bed was comfortable, the balcony was cute. Our room was pretty clean but the hallways were not. Good location, fair price.
Stayed 1 night in Mar 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chuck

Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

8/10 Good

Shifeng, Vernon Hills

Stayed 1 night in Mar 2025

10/10 Excellent

Joao-Paco

Stayed 2 nights in Mar 2025

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rainni

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
did a last minute booking for a great price. everything you need was walking distance.
Stayed 2 nights in Mar 2025

2/10 Terrible

Deja

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Regina at the front desk was just horrible , she was not a manger or anything of that short , she just tried charging my card before I was present then cancelled my room after the fact I called the hotel to tell them I’m running late & stuck in traffic, when I got there she told me she cancelled my room because I didn’t pay & they are completely sold out & she changed prices on room & magically a room became available. I already locked in a price with Expedia when I booked my room to begin with when I asked her about the price change she claimed that’s what Expedia’s price was but I knew it wasn’t making sense she over charged me almost 200$ per night after checking in I ask her for a invoice & to break down my charges she refused & insisted I would get all of those the morning of check out , when I recieved my invoice it was almost 600$ taken out of my account all because Regina wanted to do what Regina wants to do I’m sure what she did was very unethical! I’ve never experience something like this . Prior to all this a women was at the front desk asking for a room change because her water in the shower n sink was coming out brown & hail marry Regina at the front desk told her it was normal & safe & she will not accommodate her because she’s sold out for the night I’m sorry nothing about brown water sounds normal or safe , if that’s who this hotels chooses to represent them then they will never recieve my business again .
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Beds and towels were very clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel Angel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Elio

Stayed 1 night in Mar 2025

6/10 Okay

Michael

Business traveler, Traveled with partner
Disliked: Amenities
Nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Akshat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its really a good hotel and at a good.location and easy to commute
Stayed 8 nights in Mar 2025