See all properties

Crowne Plaza Chicago West Loop by IHG

3.5 star property
3.5-star hotel near Millennium Park

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Lobby
Daily buffet breakfast for a fee
American cuisine
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Bar

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Willis Tower
    ‪13 min walk‬
  • Michigan Avenue
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(96 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

You may also like

Ad
Exterior

The Emily Hotel

Downtown Chicago
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,185 reviews
$214 nightly
The price is $252
Aug 24 - Aug 25
Total includes taxes and fees
The Emily Hotel

About the neighborhood

Chicago

Downtown Chicago stay.Your stay at this Downtown Chicago hotel places you within 2 miles (3 km) of Millennium Park and Michigan Avenue. United Center and Chicago Riverwalk are also within 2 miles (3 km).

What's nearby

  • Willis Tower - 13 min walk - 0.7 miles
  • Merchandise Mart - 17 min walk - 0.9 miles
  • Chicago Riverwalk - 2 min drive - 1.4 miles
  • Michigan Avenue - 2 min drive - 1.6 miles
  • Millennium Park - 2 min drive - 1.6 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Jason's Deli - ‬4 min walk
  • ‪Mr. Greek Gyros - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Zeus Restaurant - ‬4 min walk
  • ‪Greek Islands - ‬3 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel near Millennium Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

Public spaces have free WiFi and wired Internet. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 398 guestrooms or units
  • 17 levels
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Similar properties

Seasonal outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Holiday Inn & Suites Chicago - Downtown by IHG

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, 1,012 reviews
$162 nightly
The price is $190
Aug 24 - Aug 25
Total includes taxes and fees
Holiday Inn & Suites Chicago - Downtown by IHG

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

How close is Crowne Plaza Chicago West Loop by IHG to the airport?

Crowne Plaza Chicago West Loop by IHG is 10.6 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Aug 18, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Aug 24, 2025 start from $133.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Chicago West Loop by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Chicago West Loop by IHG.

How close is Crowne Plaza Chicago West Loop by IHG to the beach?

This hotel is 3.9 mi (19-min drive) from North Avenue Beach and 6.4 mi (12-min drive) from Montrose Beach. Don't forget your sunscreen!

Does Crowne Plaza Chicago West Loop by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Chicago West Loop by IHG, but buffet breakfast is offered for a fee of between USD 22.00 and 40.00 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Chicago West Loop by IHG?

No, there is no casino at this hotel, but Bally's Casino Chicago (3-min drive) is nearby.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Crowne Plaza Chicago West Loop by IHG?

Free parking is not available at this hotel. Self parking is available for USD 54.00 per day.

Does Crowne Plaza Chicago West Loop by IHG have a pool?

Crowne Plaza Chicago West Loop by IHG does not have a pool.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant?

Crowne Plaza Chicago West Loop by IHG is home to Rye Deli & Drink, which features American cuisine.

Does Crowne Plaza Chicago West Loop by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Chicago West Loop by IHG to downtown Chicago?

Crowne Plaza Chicago West Loop by IHG is 0.9 mi away from Chicago.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 884 out of 1390 reviews
Rating 8 - Good. 310 out of 1390 reviews
Rating 6 - Okay. 103 out of 1390 reviews
Rating 4 - Poor. 49 out of 1390 reviews
Rating 2 - Terrible. 44 out of 1390 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regina at front desk was excellent. Very good breakfast buffet. Rest of staff very friendly and polite.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great! Pretty easy to get to for being downtown. Walking distance to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Mercedes

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and friendly . Loved my stay perfect location and parking right across from entrance
Stayed 2 nights in May 2025

8/10 Good

Pradnya Vijaykumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay. Good location in downtown. Have couple of restaurants around. Staff was helpful
Stayed 3 nights in May 2025

10/10 Excellent

Annette M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION!
Stayed 6 nights in May 2025

10/10 Excellent

kenneth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Debbie, Minneapolis

Stayed 3 nights in May 2025

8/10 Good

Daniel

Liked: Staff & service, room comfort
Good location and good value. Phones no longer working (take them out). Wife said it was a bit dirty: seemed fine to me.
Stayed 3 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Markita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Devdutta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Brunetta

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The construction was not disclosed
Stayed 1 night in Mar 2025

10/10 Excellent

Al

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Overall great stay! Loved the Cafe staff and GM!
Stayed 7 nights in Apr 2025

2/10 Terrible

Hauke

Stayed 2 nights in Apr 2025

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and great location.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and courteous staff. Clean and comfortable.
Stayed 2 nights in May 2025

8/10 Good

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with walkable distance to eateries
Stayed 2 nights in May 2025

10/10 Excellent

Yoedie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Everlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary-Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful, very easy and efficient procedures, walking distance of every venue we needed to go to and close to the train line as well, also felt really safe, close to grocerie stores and restaurant food was amazing !
Stayed 4 nights in May 2025

8/10 Good

Malika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival the check in experience was nice. Parking fees are way too expensive per day. Also there was no welcome gift, but overall the staff was friendly and the room was really clean with a nice view.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Stayed 3 nights in Apr 2025