4.3 out of 5

"Only problem was construction inconvenience outside for cars and taxi's. Friendly, comfortable, and clean. " More

By a verified traveler on Mon 12 Jun 2017

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Hotel Description

A romantic stay in Chicago awaits you at Crowne Plaza Chicago West Loop. Within a 20-minute stroll, you'll find popular places like Willis Tower and Skydeck Ledge. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

LCD TVs with satellite channels are featured in all 398 soundproofed rooms, and you can enjoy coffee/tea makers, free weekday newspapers, and safes. Room service, hair dryers, and irons/ironing boards are also available.

At the hotel's own bar/lounge, you can stop for a drink. A 24-hour business center and conference space are among the business amenities offered. Other amenities include free WiFi in public areas and a fitness center. There's also the convenience of valet parking.

Within a 30-minute walk of this 3.5-star Near West Side hotel, attractions include University of Illinois Chicago and Millennium Park.

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90 per night

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Chicago West Loop ratings based on 38 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Staff and location were excellent

Only problem was construction inconvenience outside for cars and taxi's. Friendly, comfortable, and clean.

Posted by , from Largo, Florida on Jun 12, 2017

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5 out of 5

Amazing Experience

The staff were professional , friendly and flexible . The room was lovely and the view of the city was outstanding . It's located near Greek town and University of Illinois at Chicago .Many stores in the area including Walgreens and Margionos (food was amazing and grocery shopping for snacks was a blessing) There are renovations taking place inside and outside the hotel but it did not impact my amazing experience .

Posted by , from Washington DC on Apr 24, 2017

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3 out of 5

Great location but construction was bad

We drove around 3 times looking for an entrance that the construction was hiding. Room was small but clean bed was comfortable. The continental breakfast was decent

Posted by on Mar 14, 2017

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5 out of 5

Nice hotel but parking very expensive

Pros: Comfy bed, location perfect for our event
Location: We took Uber to the Chop Shop and First Ward. Only 4 mi. away. We were there for a family ever.... Fun.
On the Travelocity site, the only mention of parking was that it was by valet. Turns out that 2 weeks before our visit, their lot had been demolished . So they took the car to a nearby site, but charged me $50.

Posted by , from Madison, WI on Feb 13, 2017

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5 out of 5

Nice and Convenient to Greek Town and the Loop

Cons: parking at $43 a night a bit pricey
Clean and quiet, hotel staff friendly. Close to Greek Town and plenty of other shops, cabs readily available. Valet parking convenient.

Posted by , from Struthers, OH on Jun 27, 2016

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5 out of 5

Clean and Covenient

We had a great stay. Came to city to see a show and stay for the night. it was wonderful. Staff was extremely helpful.

Posted by , from Kankakee, IL on Oct 26, 2015

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5 out of 5

Nice hotel, convenient location.

Great stay with family. Convenient to city sites and easy to get to. Breakfast in the morning was a plus and very good each morning.

Posted by , from Greenville, SC on Jul 7, 2015

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4 out of 5

pleasant stay

Pros: we loved the balcony, especially at night
Cons: maintenance, ie: ice machine broken for two days
Location: literally dozens of restaurants and bars within easy walk.
was great location wise, could walk to virtually place we wanted to visit from hotel, over a 100 restaurants within .4 miles and our concert location was only 1.2 miles. staff was great, but ice machine on 8th floor broken, so had to keep going up or down stairs for ice. was reported Sunday, still broken Tuesday

Posted by , from KCMO on Jul 1, 2015

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4 out of 5

Great Hotel to stay at, but don't eat at the restaurant.

Pros: Close restaurants, Free Internet
Cons: poor thanksgiving dinner
Great room, great price, great location. Thanksgiving dinner at Dine, the hotel's restaurant, not so good.

Posted by , from Sarasota, FL, USA on Dec 10, 2012

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4 out of 5

Great location in Greek Town. Close to L.

Pros: Free Internet, Quiet
Cons: poor thanksgiving dinner
Pillows were way too small and the new restaurant, Dine, was very disappointing. Thanksgiving dinner was $32.95 and was not worth it at all.

Posted by , from Sarasota, FL, USA on Nov 26, 2012

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About the Crowne Plaza Chicago West Loop

Location 733 W Madison St, Chicago, IL 60661

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza Chicago West Loop. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Chicago hotel.

  • 398 guestrooms or units
  • 17 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (27.9 km / 17.3 mi)
  • Train station: Chicago Western Avenue Station (4.4 km / 2.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Chicago West Loop offers 398 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Crowne Plaza Chicago West Loop has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 50 per stay
  • Weight limit: 30 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 20 per person (approximately)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 50 per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Crowne Plaza
  • Chicago Crowne Plaza Metro
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago West Loop Hotel
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Crowne Plaza Loop Hotel
  • Crowne Plaza Loop
  • Crowne Plaza Chicago - The Metro Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.