4.3 out of 5

"Room was very nice and clean. Staff is friendly and willing to answer questions " More

By a verified traveler on Tue 01 May 2018

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Hotel Description

3.5-star romantic hotel near Willis Tower

In Chicago

Your stay at this Near West Side hotel places you within 2 miles (3 km) of Willis Tower and Chicago Riverwalk. Art Institute of Chicago and Chicago Theatre are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Express check-in, express check-out, and dry cleaning are also on offer.

Free Internet, balconies

The 398 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include balconies, coffee/tea makers, and LCD TVs with satellite channels.

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89 per night

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Chicago West Loop ratings based on 41 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Chicago West Loop

Everyone (10) Couples (1)
5 out of 5
Parking is too expensive and our validated ticket to get out of parking ramp didn’t work. Was assisted by excellent hotel staff even though the parking ramp is not their property.

Posted by on Mar 18, 2019

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4 out of 5
Great location for the venue we were attending. Needs updates in room. Lamp switch broken, outlet cover broken, tub not draining, faucet leaks over counter.

Posted by , from Indianapolis on Sep 10, 2018

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Comment from Hotel Management

Sep 12, 2018 by Rob Walton

Thank you for your review. We appreciate your feedback. Warm Regards,

5 out of 5
Room was very nice and clean. Staff is friendly and willing to answer questions

Posted by on May 1, 2018

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5 out of 5

Staff and location were excellent

Only problem was construction inconvenience outside for cars and taxi's. Friendly, comfortable, and clean.

Posted by , from Largo, Florida on Jun 12, 2017

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5 out of 5

Amazing Experience

The staff were professional , friendly and flexible . The room was lovely and the view of the city was outstanding . It's located near Greek town and University of Illinois at Chicago .Many stores in the area including Walgreens and Margionos (food was amazing and grocery shopping for snacks was a blessing) There are renovations taking place inside and outside the hotel but it did not impact my amazing experience .

Posted by , from Washington DC on Apr 24, 2017

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3 out of 5

Great location but construction was bad

We drove around 3 times looking for an entrance that the construction was hiding. Room was small but clean bed was comfortable. The continental breakfast was decent

Posted by on Mar 14, 2017

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5 out of 5

Nice hotel but parking very expensive

Pros: Comfy bed, location perfect for our event
Location: We took Uber to the Chop Shop and First Ward. Only 4 mi. away. We were there for a family ever.... Fun.
On the Travelocity site, the only mention of parking was that it was by valet. Turns out that 2 weeks before our visit, their lot had been demolished . So they took the car to a nearby site, but charged me $50.

Posted by , from Madison, WI on Feb 13, 2017

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5 out of 5

Nice and Convenient to Greek Town and the Loop

Cons: parking at $43 a night a bit pricey
Clean and quiet, hotel staff friendly. Close to Greek Town and plenty of other shops, cabs readily available. Valet parking convenient.

Posted by , from Struthers, OH on Jun 27, 2016

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5 out of 5

Clean and Covenient

We had a great stay. Came to city to see a show and stay for the night. it was wonderful. Staff was extremely helpful.

Posted by , from Kankakee, IL on Oct 26, 2015

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5 out of 5

Nice hotel, convenient location.

Great stay with family. Convenient to city sites and easy to get to. Breakfast in the morning was a plus and very good each morning.

Posted by , from Greenville, SC on Jul 7, 2015

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About the Crowne Plaza Chicago West Loop

Location 25 South Halsted Street, Chicago, IL 60661

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza Chicago West Loop. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Chicago hotel.

  • 398 guestrooms or units
  • 17 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (27.9 km / 17.3 mi)
  • Train station: Chicago Union Station (0.9 km / 0.6 mi)
  • Metro station: Ogilvie Transportation Center (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Chicago West Loop offers 398 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Crowne Plaza Chicago West Loop has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 50 per stay
  • Weight limit: 30 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 20 per person (approximately)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Crowne Plaza
  • Chicago Crowne Plaza Metro
  • Chicago Metro Crowne Plaza
  • Crowne Plaza Chicago
  • Crowne Plaza Chicago West Loop Hotel
  • Crowne Plaza Metro
  • Crowne Plaza Metro Hotel
  • Crowne Plaza Metro Hotel Chicago
  • Metro Crowne Plaza
  • Metro Crowne Plaza Chicago
  • Crowne Plaza Chicago - The Metro Hotel Chicago
  • Crowne Plaza Loop Hotel
  • Crowne Plaza Loop
  • Crowne Plaza Chicago - The Metro Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.