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Crowne Plaza Chicago West Loop by IHG

3.5 star property
3.5-star hotel near Millennium Park

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Exterior
Lobby
American cuisine
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Michigan Avenue
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(49 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(109 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Chicago

Downtown Chicago stay.Your stay at this Downtown Chicago hotel places you within 2 miles (3 km) of Millennium Park and Michigan Avenue. United Center and Chicago Riverwalk are also within 2 miles (3 km).

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.5 miles
  • Willis Tower - 13 min walk - 0.7 miles
  • Cadillac Palace Theatre - 16 min walk - 0.9 miles
  • Merchandise Mart - 17 min walk - 0.9 miles
  • Michigan Avenue - 2 min drive - 1.4 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Greek Islands - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Athena Greek Restaurant - ‬3 min walk
  • ‪El CHE Steakhouse & Bar - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel near Millennium Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

Public spaces have free WiFi and wired Internet. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 398 guestrooms or units
  • 17 levels
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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4.2 out of 5, Very Good, 1,010 reviews
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Dec 25 - Dec 26
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

How close is Crowne Plaza Chicago West Loop by IHG to the airport?

Crowne Plaza Chicago West Loop by IHG is 10.6 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Dec 18, 2025 start from $90.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Chicago West Loop by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Chicago West Loop by IHG.

How close is Crowne Plaza Chicago West Loop by IHG to the beach?

This hotel is 3.9 mi (19-min drive) from North Avenue Beach and 6.4 mi (12-min drive) from Montrose Beach. Don't forget your sunscreen!

Does Crowne Plaza Chicago West Loop by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Chicago West Loop by IHG, but buffet breakfast is offered for a fee of between USD 22.00 and 40.00 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Chicago West Loop by IHG?

No, there is no casino at this hotel, but Bally's Casino Chicago (3-min drive) is nearby.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Crowne Plaza Chicago West Loop by IHG?

Free parking is not available at this hotel. Self parking is available for USD 54.00 per day.

Does Crowne Plaza Chicago West Loop by IHG have a pool?

Crowne Plaza Chicago West Loop by IHG does not have a pool.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant?

Crowne Plaza Chicago West Loop by IHG is home to Rye Deli & Drink, which features American cuisine.

Does Crowne Plaza Chicago West Loop by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Chicago West Loop by IHG to downtown Chicago?

Crowne Plaza Chicago West Loop by IHG is 0.9 mi away from Chicago.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1151 out of 1762 reviews
Rating 8 - Good. 375 out of 1762 reviews
Rating 6 - Okay. 133 out of 1762 reviews
Rating 4 - Poor. 50 out of 1762 reviews
Rating 2 - Terrible. 53 out of 1762 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John, Carol stream

Stayed 2 nights in Nov 2025

10/10 Excellent

Pashanique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Stay was exceptional and overall professional. The building smelled nice and other guests were respectful. Not one inconvenience.
Stayed 1 night in Oct 2025

10/10 Excellent

BROCK, MICHANICSVILLE

Stayed 4 nights in Sep 2025

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super nice and helpful staff!
Stayed 5 nights in Aug 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Emily

Stayed 2 nights in Sep 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Will definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Will

Stayed 1 night in Sep 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Windows
Stayed 1 night in Sep 2025

6/10 Okay

Braulio

Traveled with family
Disliked: Amenities
Good location. The hotel, although seemingly appealing on the surface, has a few notable drawbacks, including shoddy and neglected rooms. The front desk staff is also not consistently attentive. Some front desk members were very polite and helpful, while others were short and ill-tempered. All in all, a mediocre experience.
Stayed 3 nights in Aug 2025

6/10 Okay

Troy

Stayed 2 nights in Sep 2025

2/10 Terrible

Gerardo

Stayed 5 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet
Stayed 4 nights in Sep 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a concert like many others. Highly suggest the restaurant attached-friendly and delicious
Stayed 2 nights in Aug 2025

8/10 Good

Russell James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Emilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk and housekeeper were very professional and polite.
Stayed 2 nights in Sep 2025

10/10 Excellent

Humra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Stefanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business traveling

Had a great experience! Will return!
Stayed 1 night in Sep 2025

8/10 Good

Terri

Traveled with group
Liked: Staff & service
Staff were amazing and the location is great. Food left outside the rooms for long periods of time. Additionally, it was a waste to let them clean during my stay because they just came in to make the beds and did not clean the bathroom or take dirty towels.
Stayed 3 nights in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kaela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Super friendly staff and super easy to get into town! Will stay here again when I come back:)
Stayed 2 nights in Sep 2025