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Hyatt Place Chicago/Downtown - The Loop

Property class: 3
3-star hotel near Chicago Riverwalk

Choose dates to view prices

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

A modern hotel with a glass facade, multiple floors, and a visible entrance.
A modern hotel room with a large window, a desk with a lamp, a sofa, and a chair.
A hotel room with a large bed, a desk with a chair, a sofa, and a TV.
A reception area with a modern design, including a reception desk, a decorative wall, and a display case with snacks.
A gym with cardio machines, weight benches, and a large window offering a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Cadillac Palace Theatre
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(9 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(55 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(52 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(42 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.2 out of 10
Very good
(42 reviews)
  • City view
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed (Specialty)

9.2 out of 10
Wonderful
(9 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible

A hotel room with a bed, a sofa, a desk, and a television.

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern living room with a sectional sofa, a wooden coffee table, a wall-mounted light fixture, and a small wooden side table.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible King Room With Sofa Bed And Roll-in Shower

A hotel room with a sofa, a bed, a desk, a chair, a coffee maker, and a TV.

Accessible King Room With Sofa Bed And Roll-in Shower

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Two Queen Beds/Tub (with Sofa Bed)

A hotel room with a sofa, two beds, a desk, a chair, a coffee maker, and a large window.

Accessible Two Queen Beds/Tub (with Sofa Bed)

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner

A hotel room with a large bed, wooden wardrobe, a desk with a chair, a television, and large windows offering a view of the city.

Room, 1 King Bed with Sofa bed, Corner

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Chicago Riverwalk and Willis Tower. Also, Michigan Avenue is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

What's nearby

  • Cadillac Palace Theatre - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 5 min walk - 0.3 miles
  • Willis Tower - 6 min walk - 0.4 miles
  • Merchandise Mart - 8 min walk - 0.5 miles
  • Millennium Park - 11 min walk - 0.6 miles

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 5 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bazaar Meat by José Andrés - ‬4 min walk
  • ‪Jimmy John's - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Bar Mar by Jose Andres - ‬4 min walk
  • ‪Espresso And Milk - ‬3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

3-star hotel near Chicago Riverwalk
Hyatt Place Chicago/Downtown - The Loop offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. The business-friendly Hyatt Place Chicago/Downtown - The Loop also features a vending machine, concierge services, and laundry facilities.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 17 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Televisions come with digital channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 55.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

How close is Hyatt Place Chicago/Downtown - The Loop to the airport?

Hyatt Place Chicago/Downtown - The Loop is 11.4 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on Oct 25, 2026 start from $252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Chicago/Downtown - The Loop have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Chicago/Downtown - The Loop.

How close is Hyatt Place Chicago/Downtown - The Loop to the beach?

This hotel is 1.8 mi (8-min drive) from Ohio Street Beach and 2.8 mi (10-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Hyatt Place Chicago/Downtown - The Loop offer free breakfast?

Free breakfast isn’t provided at Hyatt Place Chicago/Downtown - The Loop, but self-serve breakfast is offered for a fee of USD 11 per person. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Place Chicago/Downtown - The Loop?

No, there is no casino at this hotel, but Bally's Casino Chicago (2-min drive) is nearby.

What time is check-in at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Hyatt Place Chicago/Downtown - The Loop?

Free parking is not available at this hotel.

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Hyatt Place Chicago/Downtown - The Loop features an indoor pool.

Does Hyatt Place Chicago/Downtown - The Loop have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place Chicago/Downtown - The Loop have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Chicago/Downtown - The Loop to downtown Chicago?

Hyatt Place Chicago/Downtown - The Loop is 0.4 mi away from Chicago.

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1055 out of 1664 reviews
Rating 8 - Good. 333 out of 1664 reviews
Rating 6 - Okay. 149 out of 1664 reviews
Rating 4 - Poor. 59 out of 1664 reviews
Rating 2 - Terrible. 68 out of 1664 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a family trip!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location, breakfast, etc... EXCELLENT!!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was 1 of the best hotels we’ve stayed in while visiting Chicago!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , the location is was great so close to everything we had planned
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and very nice room!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean overall good experience for a short getaway
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff and drinks at the bar were awesome.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, very clean and welcoming staff. Loved their breakfast. And we loved being greeted by Lucia, she was very sweet and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was great. Room was clean, plenty of towels. Nice staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, and very busy. Found seating for 2 at the bar. Clean and very friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean room, great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and hotel - great location for downtown
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good layout and clean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Everything was nice & clean! Breakfast & bar were good as well!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and the employees were extremely helpful. All super nice and friendly.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and convinient
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice food was good staff was nice
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good and convenient for the one night we needed it
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean room & very nice staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Close to trains. Beautiful AC.
Stayed 5 nights in Jun 2026

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