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Hyatt Place Chicago/Downtown - The Loop

3.0 star property
3-star hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Room, 1 King Bed with Sofa bed (Specialty) | In-room safe, desk, laptop workspace, soundproofing
Meeting facility
In-room safe, desk, laptop workspace, soundproofing
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, State Street
    ‪7 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(37 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(34 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(33 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.4 out of 10
Very good
(27 reviews)
  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Willis Tower and State Street. Also, Michigan Avenue is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

What's nearby

  • Cadillac Palace Theatre - 3 min walk - 0.2 miles
  • Willis Tower - 6 min walk - 0.4 miles
  • State Street - 7 min walk - 0.4 miles
  • Michigan Avenue - 11 min walk - 0.6 miles
  • Millennium Park - 11 min walk - 0.6 miles

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Jimmy John's - ‬2 min walk
  • ‪Arby's - ‬2 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Cafecito - ‬2 min walk
  • ‪Mr. Submarine - ‬3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

3-star hotel near Michigan Avenue
Hyatt Place Chicago/Downtown - The Loop offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. The business-friendly Hyatt Place Chicago/Downtown - The Loop also features a vending machine, concierge services, and laundry facilities.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 17 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Hyatt Centric The Loop Chicago
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,245 reviews
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Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

How close is Hyatt Place Chicago/Downtown - The Loop to the airport?

Hyatt Place Chicago/Downtown - The Loop is 11.4 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on Nov 25, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Chicago/Downtown - The Loop have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Chicago/Downtown - The Loop.

How close is Hyatt Place Chicago/Downtown - The Loop to the beach?

This hotel is 2.8 mi (10-min drive) from Oak Street Beach and 3.8 mi (13-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does Hyatt Place Chicago/Downtown - The Loop offer free breakfast?

Free breakfast isn’t provided at Hyatt Place Chicago/Downtown - The Loop, but self-serve breakfast is offered for a fee of USD 11 per person. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Place Chicago/Downtown - The Loop?

No, there is no casino at this hotel, but Bally's Casino Chicago (2-min drive) is nearby.

What time is check-in at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Hyatt Place Chicago/Downtown - The Loop?

Free parking is not available at this hotel.

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Hyatt Place Chicago/Downtown - The Loop features an indoor pool.

Does Hyatt Place Chicago/Downtown - The Loop have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place Chicago/Downtown - The Loop have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Chicago/Downtown - The Loop to downtown Chicago?

Hyatt Place Chicago/Downtown - The Loop is 0.4 mi away from Chicago.

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1101 reviews
Rating 8 - Good. 245 out of 1101 reviews
Rating 6 - Okay. 87 out of 1101 reviews
Rating 4 - Poor. 49 out of 1101 reviews
Rating 2 - Terrible. 48 out of 1101 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and very friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Aug 2025

6/10 Okay

Mohammed

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2025

4/10 Poor

Anastasia

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Biggest gripe is that the parking is down the street, and $62 per night! That really needs to be up front. The pool is indoor on the second floor with a max capacity of 25 but theres no place for their "pet friendly" guests to do their business. Their suggestion was to take a walk and find some gravel. Even airports have potty zones.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Johanny Antonia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tatyana

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was normal stay. Had bugs in the first room we received so we’re moved to another
Stayed 1 night in Jun 2025

8/10 Good

Han

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room!
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Aug 2025

8/10 Good

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is good and nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, friendly employees and the location is perfect.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

2/10 Terrible

Jamal

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Cayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Suzanne, Marshall

Business traveler
Disliked: Property conditions & facilities
I was there for 2 days and elevator broke down 3 times. Fryer in restaurant was broken limiting menu. Walls very thin, so I got to listen to a crying baby for 2 days. Doors also sweaky. Carpets on floors are frayed by elevators. Needed to leave earlier and manager refused to waive last night, but also did not come out of the office to speak with me instead used an employee as a go between. As a past GM, I know policy could be waived and the room could have been resold as it was lollapalooza and an employee informed me that they were sold out.
Stayed 3 nights in Jul 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good for my family’s visit to Chicago. The only issue we had was the room was very humid and quite warm the first 36 hours regardless of what we set thermostat at. Even the carpeting felt damp. By our last day/night it finally cooled off and became less muggy (it was in the 70s outside so not heat wave related).
Stayed 3 nights in Jul 2025

10/10 Excellent

Julian, Waukegan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location
Stayed 3 nights in Jul 2025

6/10 Okay

Charlotte

Traveled with family
Liked: Cleanliness, staff & service
The hotel and room was clean. The room was very small, and dark with a view on the wall of the next building. We understand that it was a prime weekend but selling hotel room this small at this price is very disheartening. We have been in Chicago downtown area very often, and this was by far the most expensive we ever pay and we never had such a small dark room. We felt taking advantage of. Disappointed
Stayed 2 nights in Aug 2025

10/10 Excellent

Ferida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight however they didn’t have extra bedding for a third person.
Stayed 1 night in Aug 2025