"We took a three day weekend in downtown Chicago to enjoy what the city had to offer - this Hotel did not disappoint! Check in was smooth and easy, th ... " More

By a verified traveler on Mon 02 Apr 2018

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Hotel Description

Chicago Marriott Downtown Magnificent Mile puts you in the heart of Chicago, within steps of Michigan Avenue and Shops at North Bridge. Highlights at this hotel include 2 restaurants, a 24-hour fitness center, and a bar/lounge.

You can enjoy TVs with satellite channels, and all 1200 rooms feature WiFi, wired Internet, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Premium bedding and designer toiletries are nice touches to enhance your stay. Free weekday newspapers, safes, and hair dryers are also available.

The restaurant, Harvest, serves American cuisine and is open for breakfast, lunch, and dinner. Rush Bar & Lounge is the hotel's own lobby lounge, serving drinks along with dinner. 63855 square feet (5932 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find WiFi in public areas and a snack bar/deli. Continental breakfast is available daily between 5 AM and 11 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 4-star Near North Side hotel include Chicago Water Tower and Navy Pier.

Chicago Marriott Downtown Magnificent Mile ratings based on 62 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Great Downtown Chicago Experience

Pros: The fast friendly service of all departments - the location - the atmosphere.
Location: All kinds of nightlife, shopping, tourist attractions, restaurants - all within easy walking distance.
We took a three day weekend in downtown Chicago to enjoy what the city had to offer - this Hotel did not disappoint! Check in was smooth and easy, the staff was friendly and helpful and the room we got was great! The views were amazing! The hotel bar was a great place to hang out too - great service and a good selection of bar food too. Highly recommend this hotel for price, service and location!

Posted by on Apr 2, 2018

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3 out of 5
Hotel was nice but reserved a king size bed room.. got a handicapped king room. Using the bathroom /shower..very uncomfortable.. but hotel itself was nice.

Posted by on Mar 19, 2018

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5 out of 5
Location: Perfect spot for downtown activities
Everything was great except we could hear elevaters running all night long even though we were a couple of room away.

Posted by , from Raleigh, NC on Nov 28, 2017

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2 out of 5

Very expensive not worth it!

Rooms are small. Carpet was dirty. Bathroom light bulb was out. Staff was unresponsive to fix the bathroom light while we went out for dinner. Heard the elevator noise all night. Nicest people were the bellmen and valet..... then I found out why in the morning. $61 for parking! Manager blamed the city and county for the high rates. A tap beer at the bar $8! I will never return.

Posted by on Aug 29, 2017

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3 out of 5

Small

Nice room but not very spacious for 2. A bit difficult getting ready for our excursion to explore the area. The staff couldn't be nicer. Parking was a nightmare. We barely made it on time for our show.

Posted by , from Illinois on Jul 17, 2017

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3 out of 5
It had no refrigerator and was at a bare minimum. Paying $200.00 a night should have entitled my party and myself to a few more amenities.

Posted by on Nov 14, 2016

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4 out of 5

Great hotel, great location

Perfectly located. Easy entrances. Great staff. Super clean and comfortable. Only downfall in my eyes was no free wifi. That is the only grumble I had!

Posted by on Sep 7, 2016

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3 out of 5

Almost didn't honor our bed-specific booking!

Pros: Convenience to parking, downtown and central to the other things we were going to do in town.
Cons: We specifically called Travelocity to do the booking because the website said EITHER 2-bed or king room. Honor the booking! or fix the process.
Location: Perfect location and central to all of the local activities we were planning.
Glad they finally did honor our specific king bed booking rather than making us take a 2-bed room on our anniversary weekend getaway, it still took 20 minutes for us to wait while our agent disappeared to see what could be changed on our behalf. Shouldn't have been an issue, but glad for the outcome.

Posted by , from South Bend, IN on Aug 29, 2016

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5 out of 5

Great Experience

Pros: Clean. Check in easy. Location perfect.
Cons: Bigger rooms.
Location: Everything is close by. Great location.
Great location on Michigan Ave. VERY comfortable bed. Staff professional and friendly. Parking easy. Will definitely go back. Excellent!

Posted by on Aug 1, 2016

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4 out of 5

Great location hotel!

Pros: Convenience and the price! Also the view was very nice!
Cons: The heat in the room was hard to regulate , although they are refurbishing the hotel! The breakfast options at the hotel were not worth price!!
Location: Plenty of restaurants of different price ranges. Many shops on Michigan Ave. & behind hotel.
This hotel is at a great location for shopping and food venues. There are many places within walking distance, even if you're handicapped. We would definitely stay here again!!

Posted by , from Elgin, IL on Jan 8, 2016

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About the Chicago Marriott Downtown Magnificent Mile

Location 540 North Michigan Avenue, Chicago, IL 60611

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 63855 square feet (5932 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Chicago Marriott Downtown Magnificent Mile. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 1200 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 41 conference rooms
  • 63855 sq ft of conference space
  • 5932 sq m of conference space
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.7 km / 18.5 mi)
  • Train station: Millennium Station (0.9 km / 0.5 mi)
  • Metro station: Grand Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Chicago Marriott Downtown Magnificent Mile offers 1200 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in December 2017.

  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 5 AM to 11 AM.

Harvest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Rush Street Pantry - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Rush Bar & Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

A complimentary 24-hour health club contains stationary bikes, treadmills, and stair machines.

The recreational activities listed below are available on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17.00 and USD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per stay (rates may vary)
  • Self parking fee: USD 48.00 per night (in/out privileges)
  • Valet parking fee: USD 61 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Chicago Marriott Downtown Magnificent Mile Hotel