"Friendly and helpful staff. We will surely be back. " More

By a verified traveler on Tue 04 Sep 2018

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Hotel Description

4-star hotel near Michigan Avenue

Central Chicago getaway

With a stay at this Near North Side hotel, you'll be steps from Michigan Avenue and Shops at North Bridge. Also, Chicago Water Tower is within half a mile (1 km) and Navy Pier is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 15 conference rooms, business center, and valet parking. Enjoy the a rooftop terrace and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1200 guestrooms also offer sofa beds and TVs with satellite channels. 24-hour room service, WiFi, and wired Internet are also available.

Room (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$117 per night

Deluxe Room, City View (High Floor, Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room (King or Double Room with Club Lounge)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (Low Floor, Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Mid Floor, Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Chicago Marriott Downtown Magnificent Mile ratings based on 66 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chicago Marriott Downtown Magnificent Mile

Everyone (20)
4 out of 5
Hotel staff was wonderful! Location is awesome! Great time!

Posted by , from Detroit on Nov 26, 2018

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5 out of 5
Friendly and helpful staff. We will surely be back.

Posted by , from tx on Sep 4, 2018

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4 out of 5

Convenient location for shopping & sightseeing

Excellent location. Convenient with all of the amenities needed. Beautiful city view from the room. Room was pretty small though.

Posted by on Sep 3, 2018

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5 out of 5
Fantastic location. Professional and friendly staff. Comfortable rooms. It could not have been better.

Posted by , from CA on Jul 16, 2018

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5 out of 5

Great Downtown Chicago Experience

Pros: The fast friendly service of all departments - the location - the atmosphere.
Location: All kinds of nightlife, shopping, tourist attractions, restaurants - all within easy walking distance.
We took a three day weekend in downtown Chicago to enjoy what the city had to offer - this Hotel did not disappoint! Check in was smooth and easy, the staff was friendly and helpful and the room we got was great! The views were amazing! The hotel bar was a great place to hang out too - great service and a good selection of bar food too. Highly recommend this hotel for price, service and location!

Posted by on Apr 2, 2018

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3 out of 5
Hotel was nice but reserved a king size bed room.. got a handicapped king room. Using the bathroom /shower..very uncomfortable.. but hotel itself was nice.

Posted by on Mar 19, 2018

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5 out of 5
Location: Perfect spot for downtown activities
Everything was great except we could hear elevaters running all night long even though we were a couple of room away.

Posted by , from Raleigh, NC on Nov 28, 2017

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2 out of 5

Very expensive not worth it!

Rooms are small. Carpet was dirty. Bathroom light bulb was out. Staff was unresponsive to fix the bathroom light while we went out for dinner. Heard the elevator noise all night. Nicest people were the bellmen and valet..... then I found out why in the morning. $61 for parking! Manager blamed the city and county for the high rates. A tap beer at the bar $8! I will never return.

Posted by on Aug 29, 2017

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3 out of 5

Small

Nice room but not very spacious for 2. A bit difficult getting ready for our excursion to explore the area. The staff couldn't be nicer. Parking was a nightmare. We barely made it on time for our show.

Posted by , from Illinois on Jul 17, 2017

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3 out of 5
It had no refrigerator and was at a bare minimum. Paying $200.00 a night should have entitled my party and myself to a few more amenities.

Posted by on Nov 14, 2016

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About the Chicago Marriott Downtown Magnificent Mile

Location 540 North Michigan Avenue, Chicago, IL 60611

Property Features

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. There are 15 meeting rooms available. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Chicago Marriott Downtown Magnificent Mile. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 1200 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 19193 sq m of conference space
  • Built in 1978
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.4 km / 18.3 mi)
  • Train station: Millennium Station (0.9 km / 0.5 mi)
  • Metro station: Grand Station (Red Line) (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Chicago Marriott Downtown Magnificent Mile offers 1200 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in December 2017.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 11 AM.

Harvest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Rush Street Pantry - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Rush Bar & Lounge - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

A complimentary 24-hour health club contains stationary bikes, treadmills, and stair machines.

The recreational activities listed below are available on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17.00 and USD 27.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 18.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 48.00 per night (in/out privileges)
  • Valet parking fee: USD 61 per night (in/out privileges)
  • Nearby parking fee: USD 48 per night
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Marriott Downtown Magnificent Mile
  • Marriott Chicago Downtown Magnificent Mile
  • Marriott Hotel Chicago Downtown Magnificent Mile
  • Chicago Marriott
  • Marriott Chicago Downtown Magnificent Mile Hotel Chicago
  • Chicago Marriott Downtown Magnificent Mile Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.