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Chicago Marriott Downtown Magnificent Mile

4-star property
540 North Michigan Avenue, Chicago, IL 1-855-201-7819
4.3 out of 5
Excellent!
See all 32 travelocity Reviews

"Staff was attentive and rooms were clean. " More

By a verified traveler on Mon 11 Sep 2023

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Hotel Description

4-star hotel near Shops at North Bridge

Downtown Chicago stay

With a stay at this Downtown Chicago hotel, you'll be steps from Michigan Avenue and Shops at North Bridge. Also, Chicago Water Tower is within half a mile (1 km) and Art Institute of Chicago is within 2 miles (3 km).

Renovated in 2017

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Enjoy the a rooftop terrace and perks like free WiFi. Valet parking, a business center, and a terrace are also offered.

Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$238* Per night/room Oct 15 - Oct 16

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, City View (Mobility w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Chicago Marriott Downtown Magnificent Mile ratings based on 32 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chicago Marriott Downtown Magnificent Mile

Everyone (18) Couples (4) Family (10)
4 out of 5
Staff was attentive and rooms were clean.

Posted by on Sep 11, 2023

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Comment from Hotel Management

Sep 13, 2023 by Patrick Birchall General Manager

Dear Julian, Thank you for staying at Chicago Marriott Downtown Magnificent Mile. We are pleased to know how much you enjoyed our beautifully appointed clean rooms and the attentive service provided by our associates.It was a pleasure hosting you, and we look forward to your next visit.Sincerely,Patrick BirchallGeneral Manager

5 out of 5
Very clean and comfortable. Friendly staff. You

Posted by on Aug 13, 2023

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Comment from Hotel Management

Aug 30, 2023 by General Manager

Dear Cathy, Thank you for your recent stay at Chicago Marriott Downtown Magnificent Mile and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Windy City! We enjoyed having you as our guest, and we hope to see you again on your next visit.Sincerely,Patrick BirchallGeneral Manager

5 out of 5

Posted by on Aug 13, 2023

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5 out of 5
Excellent customer service has been provided every time we’ve stayed here. Rooms are clean (the whole place is). Location is great for being right downtown and in walking distance to so many locations. Will definitely continue to come here again.

Posted by on Aug 3, 2023

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Comment from Hotel Management

Aug 3, 2023 by Hotel Management

Dear Christine, Thank you for choosing Chicago Marriott Downtown Magnificent Mile again for your stay. We are pleased to know how much you enjoyed your time with us, including our beautifully appointed rooms featuring thoughtful amenities and excellent service by our associates. We are happy that our location was perfect for your needs and helped make your visit a success. We love that our guests can enjoy the best of the city right at our doorstep! It is always a joy to hear that our guest is excited to return, and we look forward to providing you with another exceptional stay!Sincerely,Patrick BirchallGeneral Manager

5 out of 5
The staff was amazing, accommodating, and so friendly! The hospitality was amazing! The desserts were amazing in the bakery!

Posted by on May 19, 2023

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5 out of 5
The employee at the front desk was very helpful. Nice hotel

Posted by on Apr 11, 2022

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5 out of 5
Staff was great and the hotel was fine

Posted by , from PALATINE on Jan 26, 2022

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4 out of 5

Posted by , from PALATINE on Jan 24, 2022

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5 out of 5
Really convenient to stay at. Everything was close by and in walking distance.

Posted by on Dec 24, 2021

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5 out of 5
Great stay

Posted by on Dec 21, 2021

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About the Chicago Marriott Downtown Magnificent Mile

Location 540 North Michigan Avenue, Chicago, IL 60611

Property Features

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A business center and 42 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 64647 square feet (6006 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at Chicago Marriott Downtown Magnificent Mile. For a fee, parking is available. A complete renovation of Chicago Marriott Downtown Magnificent Mile was completed in December 2017. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 1200 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 64647 sq ft of conference space
  • 6006 sq m of conference space
  • Built in 1978
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.9 km / 0.5 mi)
  • Metro station: Grand Station (Red Line) (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Chicago Marriott Downtown Magnificent Mile offers 1200 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.

Harvest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Rush Street Pantry - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Reviver - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Offsite parking fee: USD 51 per night (0.1 mi away)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Marriott Downtown Magnificent Mile
  • Marriott Chicago Downtown Magnificent Mile
  • Marriott Hotel Chicago Downtown Magnificent Mile
  • Chicago Marriott
  • Marriott Chicago Downtown Magnificent Mile Hotel Chicago
  • Chicago Marriott Downtown Magnificent Mile Hotel
  • Chicago Marriott Downtown Magnificent Mile Hotel
  • Chicago Marriott Downtown Magnificent Mile Chicago
  • Chicago Marriott Downtown Magnificent Mile Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.