- Check-in time starts at 3:00 PM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
The Ritz-Carlton, Cancun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
- Property is cleaned with disinfectant
- Debit cards not accepted
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property confirms they are implementing enhanced cleaning measures
- Masks are compulsory at the property
- Number of children who can stay free - 2
- Property confirms they are implementing guest safety measures
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: USD 1.40 per accommodation, per night
- Resort fee: USD 50 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 40 for adults and USD 20 for children (approximately)
- Fee for in-room wireless Internet: USD 18.00 per day (rates may vary)
- Fee for in-room wired Internet: USD 18.00 per night (rates may vary)
- Fee for wireless Internet in public areas: USD 18.00 per day (rates may vary)
- Airport shuttle fee: USD 150.00 per vehicle (roundtrip)
- Rollaway bed fee: USD 50.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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