With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of Luxury Avenue Shopping Mall and 2 miles (3 km) of Aquaworld. Cancun Interactive Aquarium and La Isla Shopping Mall are also within 2 miles (3 km).
A full-service spa, 8 restaurants, and 3 outdoor pools are all featured at this luxury resort. Enjoy beachfront dining and relax with beach cabanas and beach umbrellas. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare.
Soaking tubs, iPod docks
Boasting deep soaking bathtubs, the 365 guestrooms also offer WiFi and balconies or patios. LCD TVs come with cable channels, and other amenities include wired Internet and iPod docks.
This property is closed from 2 April 2020 to 30 June 2020 (dates subject to change).
Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At The Ritz-Carlton, Cancun you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. This luxury resort also offers outdoor tennis courts, a spa tub, and a steam room. This 5-star Cancun resort is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Parking (limited spaces)
The Ritz-Carlton, Cancun offers 365 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.
The Club Grill - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Fantino - Overlooking the ocean, this fine-dining restaurant serves dinner only. A children's menu is available. Open select days.
Casitas - This beach restaurant specializes in seafood and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Culinary Center - This beachfront theme restaurant serves lunch and dinner. Reservations are required. Open select days.
El Cafe Mexicano - This poolside family restaurant serves breakfast, brunch, and lunch. A children's menu is available.
24-hour room service is available.
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Ritz-Carlton Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.