With a stay at The Ritz-Carlton, Cancun in Cancun (Avenida Kukulkan), you'll be convenient to Ballenas Beach and La Isla Shopping Mall.
This 5-star resort is within close proximity of Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall.
Make yourself at home in one of the 365 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies or patios. 42-inch LCD televisions with pay movies provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This resort also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
Enjoy a meal at one of the resort's dining establishments, which include 8 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 2 bars/lounges.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cancun? This resort has facilities measuring 290626 square feet (27000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
About the The Ritz-Carlton, Cancun
Property Features
Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At The Ritz-Carlton, Cancun you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. This luxury resort also offers a children's club, a children's pool, and outdoor tennis courts. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 5-star Cancun resort is smoke free.
- 1 building
- 365 guestrooms or units
- 9 levels
- 8 dining venues
- 2 bars or lounges
- 290626 sq ft of conference space
- 27000 sq m of conference space
- Built in 1993
- Bar on the beach
- Bar by the pool
- Coffee shop
- Kid's club (surcharge)
- Supervised kid's activities (surcharge)
- Childcare (surcharge)
- Cabanas on the beach (surcharge)
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Car service
- Tour and ticket information
- Concierge
- Wedding services available
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Onsite shopping
- Bellhop
- Elevator
- No smoking on site
Internet
Available in all rooms: Wireless internet access ( USD 15 per day ), Wired internet access ( USD 15 per night )
Available in some public areas: Wireless internet access ( USD 18 per day )
Parking
Valet parking (surcharge), Parking (limited spaces)
Room Amenities
The Ritz-Carlton, Cancun offers 365 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony or patio
- Deep soaking tub
- Minibar
- IPod dock
- In-room dining (24 hours)
- LCD television
- Cable channels
- Movies for purchase
- Coffee maker
- Luxury bedding
- Hypo-allergenic bedding
- Separate shower and tub
- Rainfall showerhead
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Childcare in room (surcharge)
- Massage in room (surcharge)
- Hair dryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Sound-insulated rooms
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Breakfast
Start your morning with a buffet breakfast, available each day from 7 AM to 11:30 AM for a surcharge. Room service is available around the clock.
Nearby Things to Do
A spectacular powdery white sand beach, which measures 126,000 square feet (11,700 square meters), fronts the resort. Recreational options include three pools, an aerobics studio, a fitness center with the latest cardiovascular machines and strength-training equipment, and two outdoor courts lit for night play.
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Kayaking nearby
- Scuba diving nearby
- Snorkeling nearby
- Golfing nearby
- Water skiing nearby
- Parasailing nearby
- Sailing nearby
- Windsurfing nearby
- Skydiving nearby
- Ecotours nearby
- Golf lessons available nearby
- Fitness classes on site
- Pilates classes on site
- Surfing/boogie boarding on site
- Tennis lessons on site
- Volleyball on site
- Yoga classes/instruction on site
Spa Services
Inspired by the Mayan phrase, ká a yaán tah, meaning “to be reborn,” Kayantá Spa at The Ritz-Carlton, Cancun is a lavish retreat offering total relaxation and renewal. Kayantá Spa boasts 8 treatment rooms, an ocean side palapa, herbal steam rooms, Swiss and open air showers, relaxation garden patios with whirlpools and cold plunge pools and Vichy showers. Water rituals, sea-side massage therapies, body treatments and facials influenced by the healing techniques of the local ancestors as well as ancient cultures from around the world, are delivered in a warm atmosphere enhanced by gracious personal attention.
Signature spa services include Lol-Ha, a traditional Mayan bridal bath uses plant extracts, crystals, and flower petals; the Zac-Xib treatment for men includes a vigorous body scrub, and a bath therapy with essential oils and plant extracts prepared as they were in ancient rituals for brave warriors; and the Sacred Piedritas Facial reflects the importance of stones in pre-Hispanic cultural rituals.
Guests under 16 are not allowed in the spa.
- Minimum age to access spa is 16
- Number of treatment rooms 8
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Spa tub in spa
- Massages
- Body treatments
- Facial treatments
Accessibility
If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.
- In-room accessibility
Hotel Policies
Check-in
Minimum check-in age is 18
Check-in time starts at 3 PM
Check-out
Check-out time is noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 100.00 per night.
Pets
- No pets allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Hotel Name
- Cancun Ritz-Carlton
- Ritz-Carlton Cancun
- Ritz-Carlton Hotel Cancun
- Ritz-Carlton Cancun Hotel
- Ritz-Carlton Cancun Hotel Cancun
- Cancun Ritz Carlton
- Ritz Cancun
Awards & Affiliations
- The Ritz-Carlton, Cancun is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
Promotions
Kids Stay Free Promotion
Book a stay in any room and rate category except Club level guestrooms and receive the following:
- Complimentary lodging for up to 2 children ages 18 and younger when sharing a room with their parents and using existing bedding
