Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

Choose dates to view prices

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Preferred Club Master Suite | Free minibar, in-room safe, desk, laptop workspace
Free minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

View in a map
Cancun, QROO
  • Place, Plaza Caracol Mall
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Deluxe Partial Ocean View King Bed

7.8 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 3

Deluxe Partial Ocean View with Balcony King Bed

7.0 out of 10
Good
(18 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 2

Deluxe Ocean Front Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4

Deluxe Ocean Front with Balcony King Bed

  • 350 sq ft
  • Ocean view
  • Sleeps 2

Preferred Club Ocean Front King Bed

  • 350 sq ft
  • Ocean view
  • Sleeps 4

Preferred Club Ocean Front Corner Suite King Bed

  • 480 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View Double Beds

8.2 out of 10
Very good
(23 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4

Deluxe Ocean Front King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3

Preferred Club Ocean Front Double Beds

7.6 out of 10
Good
(8 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4

Family Suite

  • 700 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Preferred Club King Balcony Ocean Front

  • 350 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View King

8.0 out of 10
Very good
(23 reviews)
  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

Premium Double Ocean Front

8.4 out of 10
Very good
(7 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(17 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Preferred Club King Balcony Ocean Front

9.0 out of 10
Wonderful
(9 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Presidential Suite (Presidential)

  • 1420 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Family Connecting Room

  • 700 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

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About the neighborhood

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera property, you'll find Cancun Convention Center and Forum By The Sea Mall. Langosta Beach and La Isla Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Plaza Caracol Mall - 2 min walk - 0.1 miles
  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Caracol Beach - 9 min walk - 0.5 miles
  • Forum Beach - 11 min walk - 0.6 miles
  • Gaviota Azul Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Turquesa Restaurant - ‬5 min walk
  • ‪Miramar - ‬5 min walk
  • ‪Lounge 24 - ‬2 min walk
  • ‪Lobby Bar - ‬2 min walk
  • ‪Casa Rolandi - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

4-star beachfront property near Langosta Beach
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

  • 414 guestrooms or units
  • 10 levels
  • 4 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Lifeguards on site
  • Snack bar/deli
  • Trampoline

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Shopping
  • Table tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Frequently asked questions

How close is Dreams Sands Cancun Resort & Spa - All Inclusive to the airport?

Dreams Sands Cancun Resort & Spa - All Inclusive is 14.8 mi (26-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Sands Cancun Resort & Spa - All Inclusive?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Dreams Sands Cancun Resort & Spa - All Inclusive on Dec 5, 2025 start from $332.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Sands Cancun Resort & Spa - All Inclusive.

How close is Dreams Sands Cancun Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Dreams Sands Cancun Resort & Spa - All Inclusive offer free breakfast?

Dreams Sands Cancun Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Dreams Sands Cancun Resort & Spa - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are nearby.

What time is check-in at Dreams Sands Cancun Resort & Spa - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Dreams Sands Cancun Resort & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a pool?

Dreams Sands Cancun Resort & Spa - All Inclusive features 4 outdoor pools and a children's pool.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine and ocean views.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Pevonia, where you can enjoy Swedish massages, mani/pedis, and hydrotherapy.

How close is Dreams Sands Cancun Resort & Spa - All Inclusive to downtown Cancun?

Dreams Sands Cancun Resort & Spa - All Inclusive is 2.9 mi away from Avenida Kukulkan.

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 766 out of 1523 reviews
Rating 8 - Good. 364 out of 1523 reviews
Rating 6 - Okay. 223 out of 1523 reviews
Rating 4 - Poor. 75 out of 1523 reviews
Rating 2 - Terrible. 95 out of 1523 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jason Collin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and great service
Stayed 4 nights in Nov 2025

2/10 Terrible

Betty

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this property- the food lax the pool lax
Stayed 5 nights in Sep 2025

2/10 Terrible

Thelma Darleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They wouldn’t let you in the pools because they set up a dinner. When it rained they have nothing in doors to do. They took money from my husbands wallet in our room. I’ll never go back . I paid to upgrade and once I bitched the day before I left did I get the service I paid for.
Stayed 5 nights in Sep 2025

2/10 Terrible

Thelma Darleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools had so many tiles missing. The beach had sea weed all over. I paid for up grade and did t get it till night before I left. Money was taken from my husbands wallet because we did not know they came into the room anytime they wanted. I will never go back there.
Stayed 5 nights in Sep 2025

8/10 Good

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Faketa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great tiny resort. Swim up bar closed early :-/ … beach is gorgeous but hip deep and not swimmable but you can literally sit in the water with drink. Staff was super friendly.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kelly L, Glen Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with wonderful staff and it smelled wonderful. The property and rooms were kept spotless. The hydro therapy and massage were awesome spa treatments.
Stayed 4 nights in Aug 2025

6/10 Okay

Ana K

Traveled with family and small children
Liked: Cleanliness, staff & service
I don’t usually leave reviews, but I thought this might help the next person. I stayed 5 nights with my family and upgraded to the Preferred Club. The upgrade does have its perks, you get access to an additional breakfast option, a private pool, and premium liquor. The Preferred pool itself is great, as is the bar right next to it. The downside is that we were never able to get loungers at that pool during our entire stay. I’m not sure if people were waking up at 5 a.m. to reserve them, but every day I ended up leaving my things in a corner just to be near the pool. On the positive side, the staff was wonderful, friendly, attentive, and truly made the stay enjoyable. The beach here is also one of the best in Cancun: very clean, with water that’s far more beautiful than at other hotels I’ve visited. That said, the food overall was mediocre, with the only standout being the hibachi restaurant. They also advertise the Preferred Club rooms as “renovated,” but I found mine to be quite dated and not renovated at all. If this was the upgraded option, I can only imagine what the regular rooms look like. Overall, I did make the best of it and had a good vacation, but between the outdated room and the food quality, I don’t think I would return.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best beach in the hotel zone

I traveled with 2 kids. Excellent location. Most beautiful beach in the area free of sea weed. Turquoise water. Food was tasty. Did not have to book in advance for the restaurants. Room was clean. They also had entertainment / singers/ dancers and a band. Will return.
Stayed 6 nights in Aug 2025

6/10 Okay

Elizabeth

Stayed 3 nights in Jun 2025

10/10 Excellent

Margarita, Temecula

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a staycation weekend with the family, service was above and beyond our espectarions, true all inclusive service and vas food options for anytime of the day, entertainment was good but I think they can do a little better, other than that the property and service is great!
Stayed 1 night in Aug 2025

10/10 Excellent

Indelisa

Stayed 4 nights in Aug 2025

4/10 Poor

Diann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: (1) As soon as we entered we were greeted with a warm eucalyptus towel for our hands. (2)We were immediately attended and provided a tour of the premises after having lunch. (3) Food was amazing lots of options and no reservations ahead of time needed. ! (4) Free kayaking and paddle boarding. Cons:(1) Before the “tour” we had to sit thru a sales pitch for about 15 minutes which was annoying. (2) HALF of the beach is for preferred members only and the other half of the beach is full of rocks and very packed. I have never seen a resort make HALF of the beach for folks who pay more. (3) No standard evening entertainment that is expected at resorts. They had a Lilo and Stich movie night, 2 guys singing indoors another night (boring) and on Monday night they had a really good singer BUT in order to get close you had to buy bottles or pay for dinner. They only put 20 chairs for the general non- paying public. (4) No casinos, no clubs nothing to do at night but eat and walk around. (5) Premises are small not much to explore and it felt very divided if you did not pay extra for the preferred packages.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place. Good food. Great beach
Stayed 8 nights in Aug 2025

4/10 Poor

Denise

Liked: Cleanliness
Disliked: Staff & service
Great location, poor food and slow service
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
All of the employees at the facility were absolutely stunning. Customer services, top notch. I’m in the industry myself, and when I get a good customer service. I can appreciate it. I have to say just because of the customer service. I would definitely recommend and stay at this location again truly a dream vacation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and the water is amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

SHABANA EUSTASHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was great! I enjoyed my stay. Restaurants needs a little bit more food options eg. asian fusion needs more food on the menu and little more authenticy, guapo grille needs more options for people who don't eat beef. All the other were great. Buffet was excellent selection all day. Drinks at the bars were perfect! Rooms were neat and clean, however it definitely needs updating, furniture were old and a paint job shower heads needs cleaning (mold) spa staff was excellent and service 100%. staff overall were very kind, helpful and accommodating, including the tour service. Overall Very hardworking people.
Stayed 5 nights in Aug 2025

2/10 Terrible

Amber

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Upon arrival and waiting for our room to be ready as we were changing in the restroom we were discriminated against and falsely accused of something we did not do. The workers came bussing in the restroom as we were changing clothes. A male worker (security) stood in the door while I was attaching my top. I did not feel comfortable at all staying at this resort. The bedding was extremely uncomfortable and staff was rude. I been to Cancún several times and this resort was the first horrible experience. We had reservations and of course a staff member called the room and canceled our reservation. How you pick my room out of the entire resort. I will never stay at this resort again. No one seems to care only kept brushing the real problem off which was discriminatory behaviors. They staff had us going back and fourth from the lobby to the preferred area. No communication between the parties at all. No one knew what was going on. Everything was so unorganized. We had to call for room service 2-3 times in order to get things needed.
Stayed 3 nights in Aug 2025

6/10 Okay

Tyrone

Traveled with partner
Liked: Staff & service, property conditions & facilities
Not bad … we enjoyed ourselves my only thing is the room furniture needs to be updated. And if you’re charging more for the preferred club you need to give me more than the same size room as the standard & only having access to 1 lounge with the same stuff the other side has …!!!! Make it make sense
Stayed 6 nights in Aug 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
The Good : Like the property. Wonderful beach and pools. Staff was the best we have ever had 10/10! The okay: Food.... Hit or miss... The steak House was amazing the first night we went. Tender steak and delicious sauce...( Butter soft)...The second night was horrible... Dry meat sauce was still good but meat was like leather... The bad: The patio of our room smelled really bad... We think it was from the humidity causing mildew. We just didn't use the patio other than to dry out swim gear. Definitely would recommend staying here! Great area and fun place with amazing people! Travel tip: (NOT ASSOCIATED WITH THE RESORT) We went in August so it was super hot and unbelievably humid... If you can't handle the heat/humidity then don't come during this time... Good A/C in mist places but if you want to go to anywhere out side then you'll be baking hot. They said if you go from late December to May it is less humid and hot...
Stayed 6 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Riccardo

Traveled with family
Disliked: Staff & service
Expedia screwed up in the first place. I was searching for a room with occupancy for 2 adults and 2 kids. I am certain I clicked on a room with 2 double beds for occupancy for the 4 of us. Maybe it changed at the last second. This was an issue but hotel finally gave us a room for and didn’t charge us the extra $150/us a night for the kids when we showed them that such a room was still available on Expedia website for the exact price we paid. We had to sign a waiver however that removed liability from the hotel if anything happened to our kids. Besides this, the food was not very good. My wife, daughter and myself got sick to our stomachs and we pretty much spent the rest of the stay in our room ordering room service that they kept on getting the order wrong. Several times I went down to get food myself and bring it up. Mostly bread and rice. The website said this was a 4 star but I would say this is more of a 3 star.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wanyetta

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing...
Stayed 2 nights in Aug 2025