Within a 15-minute walk of this Zona Hotelera resort, you'll find Cancun Convention Center and Gaviota Azul Beach. Tortuga Beach and Forum Beach are also within 2 miles (3 km).
Private beach, 24-hour fitness
This eco-friendly resort features a private beach, a full-service spa, and a nightclub. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining.
Free Internet, iPod docks
The 438 guestrooms offer free WiFi and free wired Internet, plasma TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include iPod docks, 24-hour room service, and coffee/tea makers.
Dec 14, 2020 by eConcierge
Thank you for staying with us. We appreciate your review
Jan 10, 2020 by eConcierge
Dear guest: Thank you for staying with us. We appreciate your review and we feel very sorry that you didn't fully enjoy our services. We are sorry that your experience in Cancun wasn’t the best. Thank you again, and we hope to get the opportunity to host you again in the future in any of the brands of our company around the world.
Dec 21, 2019 by eConcierge
Dear guest: Thank you for choosing our hotel to host your gateway to our destination. We appreciate your kind comments and sincerely look forward to welcoming you back on a future occasion to keep providing the best service. Sincerely, Fernanda Vargas eConcierge & Social Media Coordinator Dreams Sands Cancun Resort & Spa
Oct 7, 2019 by eConcierge
Dear Guest, Thank you for your comments and we are certainly concerned to read your review. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. We hope you had a safe and pleasant journey back home Best Regards,
Sep 23, 2019 by eConcierge
Dear Guest, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments. We hope that you consider us for a stay during your next visit to our destination. Kind regards
Sep 14, 2019 by eConcierge
Dear Guest, We appreciate you have taken the time to write a review about your stay with us, we are happy to know that you loved everything we have to offer. Remember that Dreams Sands Cancun Resort and Spa is your second home and we are already waiting for you, Looking forward to hosting your vacations again!
Sep 2, 2019 by eConcierge
Dear Guest, It was our pleasure! On behalf of all of us at Dreams Sands Cancun Resort & Spa, thank you for your review and for choosing our resort for your Mexican getaway. Please allow us the opportunity to welcome you back again for your next vacation. Best regards,
Aug 23, 2019 by eConcierge
Dear Guest, Thank you very much for your review, we are thrilled to know that you thoroughly enjoyed you experience with us, that you loved our restaurants and all the warm treatment of our staff. It is very pleasant to know that we exceeded your expectations. We are looking forward to welcoming you back to Dreams Sands Cancun Resort & Spa, your home away from home!
Aug 12, 2019 by eConcierge
Dear guest, Thank you for choosing Dreams Sands Cancun Resort & Spa We appreciate the time to review our resort; we cannot wait to have you back again! Kind regards,
Aug 8, 2019 by eConcierge
Dear guest, Thank you for choosing Dreams Sands Cancun Resort & Spa. We are very happy to read your comments and know that you want to come back to our little paradise. We will be even happier to host you again with your friends and family. We appreciate the time to review our resort; we cannot wait to have you back again! Kind regards,
All-inclusive room rates at Dreams Sands Cancun Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Some rates at Dreams Sands Cancun Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This eco-friendly resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Limited free parking is available on a first-come, first-served basis. This 4-star Cancun resort is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free valet parking , Limited onsite parking
Dreams Sands Cancun Resort & Spa offers 438 air-conditioned accommodations with iPod docking stations and safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
World Cafe - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a steam room, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.